# Spotler Mail+ Reviews
**Vendor:** Spotler Group  
**Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 214
## About Spotler Mail+
Spotler Mail+ is a comprehensive email marketing automation platform that enhances customer engagement and drives conversions. It offers a suite of user-friendly tools that enable businesses to create, manage, and optimise email campaigns effectively. Key Features: Drag-and-Drop Email Editor: Craft visually appealing, responsive email newsletters that align with your brand&#39;s identity using the intuitive drag-and-drop editor. Automated Campaigns: Set up sophisticated automated email sequences triggered by specific customer actions or events, such as welcome emails, birthday greetings, or re-engagement campaigns, to nurture leads and maintain customer relationships. Advanced Segmentation and Personalisation: Utilise behavioural data, tags, and scores to segment your audience precisely, allowing for highly personalised content that resonates with each recipient. Landing Pages and Forms: Create dedicated landing pages and web forms for event registrations, information requests, or surveys, seamlessly integrating them into your campaigns to capture leads and gather valuable insights. A/B Testing: Conduct A/B tests on various elements of your emails, such as subject lines, sender names, or content, to determine the most effective strategies and optimise campaign performance. Comprehensive Reporting: Access detailed analytics on email performance, including open rates, click-through rates, and conversions, to measure success and inform future marketing decisions. GDPR Compliance: Ensure your email marketing practices adhere to GDPR regulations with built-in compliance features, including easy management of consent and data subject requests. Integration Capabilities: Spotler Mail+ integrates seamlessly with various CRM systems, e-commerce platforms, and customer data platforms (CDPs), enabling real-time data synchronisation and enhancing the relevance and effectiveness of your email marketing efforts. Support and Services: Beyond the software, Spotler provides extensive support services, including training, technical assistance, and access to a comprehensive help centre, ensuring you can maximise the platform&#39;s potential and achieve your marketing objectives. By leveraging Spotler Mail+, businesses can deliver targeted, personalised email communications that foster customer loyalty and drive higher conversion rates.



## Spotler Mail+ Pros & Cons
**What users like:**

- Users appreciate the **user-friendly interface** of Spotler Mail+, making email marketing simple and intuitive. (7 reviews)
- Users praise the **powerful tools and user-friendly interface** of Spotler Mail+, enhancing their email marketing experience. (6 reviews)
- Users commend the **efficiency** of Spotler Mail+, streamlining marketing efforts and enhancing targeting success. (5 reviews)
- Users love the **automation features** of Spotler Mail+, enhancing targeting and simplifying their email marketing efforts. (4 reviews)
- Users appreciate the **automation features** of Spotler Mail+, making complex marketing campaigns easy and effective. (4 reviews)
- Campaign Management (4 reviews)
- Helpful (4 reviews)
- Automation Benefits (3 reviews)
- Customizability (3 reviews)
- Customization (3 reviews)

**What users dislike:**

- Users experience a **steep learning curve** initially, requiring patience to master the numerous functions of Spotler Mail+. (3 reviews)
- Users face **template issues** with Spotler Mail+, citing a messy organization and slow autosave functionality. (3 reviews)
- Users are frustrated by the **limited deliverability tools and lack of pricing flexibility** in Spotler Mail+. (2 reviews)
- Users report **performance issues** with Spotler Mail+, experiencing freezing and delays during image uploads and email design. (2 reviews)
- Users report **poor customer support** , often facing delays in response that add to their frustration and hinder resolution. (2 reviews)
- Users report **slow loading** times and freezes during image uploads, complicating the email design process. (2 reviews)
- Users report **slow performance** during image uploads and email design, leading to frustrating delays and freezing issues. (2 reviews)
- Campaign Issues (1 reviews)
- Campaign Management (1 reviews)
- Email Issues (1 reviews)

## Spotler Mail+ Reviews
  ### 1. Fantastic customer support and features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Richard  N. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2018

**What do you like best about Spotler Mail+?**

Our account manager Zak is fantastic and always manages to find a solution quickly for any issues we are having. Our open rates are consistently high with the subject line selector, we love this feature! They also follow up on any queries until you are completely happy with the outcome.

**What do you dislike about Spotler Mail+?**

The Reporting section could be better. The text editor can be tricky to use. No real complaints though just small niggly things to make the service even more fantastic. 

**Recommendations to others considering Spotler Mail+:**

Fantastic support and product, you will not regret it!

**What problems is Spotler Mail+ solving and how is that benefiting you?**

We definitely get higher opening rates using the subject line selector which has made an impact of generating revenue and more visitors on our websites. Segmenting is easy. Pure 360 gives us the options of keeping our customers engaged,

  ### 2. Al Communigator Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 10, 2019

**What do you like best about Spotler Mail+?**

We like communigator for sending emails to large amounts of email addresses. Communigator has no problem sending to 100,000+ people at a time.

**What do you dislike about Spotler Mail+?**

The big problem with communigator is the price. It gets pretty costly to send to a large amount of people over and over again. 

**What problems is Spotler Mail+ solving and how is that benefiting you?**

We're using communigator to send out emails to large batches of potential clients. We've been able to increase our business through them. 

  ### 3. Quick resolution found with no business impact

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom W. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 14, 2018

**What do you like best about Spotler Mail+?**

The responses from Pure360 were personal and also to the point. The issue I had was quickly diagnosed and a solution was communicated to me. I also liked the catch up email to make sure everything was ok and working correctly.

**What do you dislike about Spotler Mail+?**

Nothing, everything was to my liking. Based on my experience there isn't any aspect which has either let me down or failed.

**Recommendations to others considering Spotler Mail+:**

Support not only met my needs but exceeded them, would recommend for any company looking for an email marketing tool.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Mass email campaigns are quick and simple using Pure360, exactly the tool we need to carry out the function we need it to.

  ### 4. Easy to use and always helpful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nikki B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 14, 2018

**What do you like best about Spotler Mail+?**

We have been using Pure360 for over two years to run multiple emails campaigns each week. The template builder is simple and really easy to use and the reporting features provide useful insights and important information. 

Pure360 have always been helpful and resolved any queries we've had straight away - great customer service and a great product!

**What do you dislike about Spotler Mail+?**

Integrating Pure360 with our CRM software was a bit of a challenge but we got there in the end!

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Pure360 helps us easily schedule and manage multiple campaigns targeted at different sectors. The reporting features also give us valuable insights into the success of each campaign.

  ### 5. Great platform for Multiple Campaigns that you want to design yourself

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kerry C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2018

**What do you like best about Spotler Mail+?**

The Drag and Drop editor is great. It means that I can design my own email's quite easily. Scheduling campaigns in advance is also really easy which is great when you have a lot of emails to send out during the month.

**What do you dislike about Spotler Mail+?**

There isn't a drag and drop block for social which would be useful. Also it might be helpful to be able to pause and edit campaigns without having to remove the scheduled time/date and contact lists.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Expansion in customer base due to better designed emails and good reports provided by Pure360 which help with conversion rates going forward. 

  ### 6. Simple to use and easy to report

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hanna M. | Marketing Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2018

**What do you like best about Spotler Mail+?**

We have been using PureCampaigns for our mail shots for several years now and over those years the system has greatly improved. The dashboard is simple to use and easy to navigate around, the new Drag & Drop Editor makes creating a new message so easy and the support I have received has been brilliant.

**What do you dislike about Spotler Mail+?**

We haven’t been able to integrate our CRM with Pure360 but are currently in the process of moving over to a new CRM package.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

The ability to monitor the open and click through rates and adjust our mail shot accordingly.

  ### 7. easy to use 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jackie B. | Assistant Manager Customer Services, Consumer Goods, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2018

**What do you like best about Spotler Mail+?**

Easy to use email marketing platform with some great features.  Would definitely recommend to other marketers.

**What do you dislike about Spotler Mail+?**

Nothing its a great platform.   would highly recommend

**What problems is Spotler Mail+ solving and how is that benefiting you?**

N problems but makes our email marketing much easier

  ### 8. Easy-to-use email marketing software! 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2018

**What do you like best about Spotler Mail+?**

We send out multiple campaigns a week, all with different focuses, layouts, images etc! Pure360 is one tool that ensures we can quickly create, edit and complete emails and get it sent within, I'd say, less than an hour! We send thousands of emails in one go, and Pure360 handles this with no hassles whatsoever! 

The drag and drop editor is my saviour! It allows me to easily create and design my emails, with no problems! I love how easy it is to create emails, compared to an old email software we used to use! We have so much more freedom with Pure360. 

Uploading contacts, has never been easier. We used a separate data mining tool, and Pure360 allows us to upload as many lists as we need plus creating new fields to separate data makes everything much simpler. 

The support team - well they are just exceptional. No task is ever too difficult, and contacting them is just so easy! Send an email, raise a ticket within the system or give them a call - either way you'll get a response that gives you every bit of info you need - plus links to blogs or articles with more information. Plus they're local to my company, so it's always great to work alongside local businesses! 

I'd say any company trying to send out mass campaigns needs to make sure they have Pure360 as their go to tool. 

**What do you dislike about Spotler Mail+?**

Hmm... dislike? It's difficult to say what I dislike. I haven't found anything so far that i actually dislike from Pure360. 

Occasionally, I've found that I can't save my email straight away - but that is just your average tech issue that you'd get with any company. So it's not something I dislike, just an occasional frustration - but something that happens very rarely! 

**Recommendations to others considering Spotler Mail+:**

It's simple, easy to use, and generally hassle-free. Using the drag and drop editor, you'll find your campaigns so much easier to build than using HTML (unless you're a HTML whizz). 

Using subject line selector, you'll be able to test subject lines, maximising your chances of getting into recipients inboxes! 

**What problems is Spotler Mail+ solving and how is that benefiting you?**

We send out mass emails weekly, and Pure360 gives us all the tools and information we need. After sending out campaigns, we use Pure360's reporting and analysis features to allow us to download our email opens to send to our sales team. It gives us so much information, and allows us to see who is a warm lead and who may need more work! 

Automating emails, helps when sending campaigns out over a weekend and also out of work hours! Saves us from having to login at home or come into work early to send out those campaigns. 

  ### 9. Pure 360 -Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nathaniel B. | Marketing Executive, Enterprise (> 1000 emp.)

**Reviewed Date:** December 14, 2018

**What do you like best about Spotler Mail+?**

The platform is intuitive for new starters and has all the basic requirements expected for a 21st century Email platform.

**What do you dislike about Spotler Mail+?**

We are yet to be fully integrated with the platform for automated campaigns, hopefully within 2019 this will be the case.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

The promotion of Loan offers to customers as well as providing and account and service updates is key to a great customer experience.

  ### 10. Digital marketing director

**Rating:** 5.0/5.0 stars

**Reviewed by:** Miranda R. | Online Acquisition Manager, Retail, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2018

**What do you like best about Spotler Mail+?**

Pure 360’s tech is simple & easy  to use!

**What do you dislike about Spotler Mail+?**

Occasionally there are glitches but would expect this from all email providers 

**Recommendations to others considering Spotler Mail+:**

Very straightforward and user friendly. U.K. based support 

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Were able to send out regular emails to our database quickly and easily and I love the support we get from the U.K. team even though we are only a small business

  ### 11. Great Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Melissa B. | Digital Marketing Assistant, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2018

**What do you like best about Spotler Mail+?**

Ease of use, great support from customer service and opportunities within the platform

**What do you dislike about Spotler Mail+?**

not really anything I dislike just wish I could use more (limited by the client, not Pure360)

**Recommendations to others considering Spotler Mail+:**

this is a great platform

**What problems is Spotler Mail+ solving and how is that benefiting you?**

tracking what the subscriber is doing (the overall journey of a subscriber) Pure360 allows you to pull out very detailed information and this has helped increase sales and brand awareness for our client

  ### 12. Excellent product to grow subscriber base

**Rating:** 4.0/5.0 stars

**Reviewed by:** John  K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 12, 2018

**What do you like best about Spotler Mail+?**

We have multiple campaigns running from multiple accounts, and no email calendar year is the same as the next. Not sure any other product could handle that as well as Pure360 does.  
The product is great, the new HTML builder is smart, and the delivery tester is very reliable. I like the reporting which not only provides detailed insights but also gives us a general overview.
The segmentation tool is better than other products I’ve used. Because of this, it’s great for Marketing Automation-based campaigns and useful for collecting/updating preferences from subscribers. 
The support service is one of the best I’ve experienced, and the personal touch with account managers has been beneficial; sometimes I’ve been able to get quick changes implemented sooner, and this is priceless. They are also very patient and accommodating whatever situation arises. 
The free seminars with learnings and recommendations are very handy and it’s a great way to meet the team. 

**What do you dislike about Spotler Mail+?**

Dislike’s a bit of a strong term, but the one thing that would help is if they had a larger tech and design team. They have a great team at the moment and do wonders with what they have, but more tech would be beneficial. The other is reporting on automated content; I think there are some limitations related to this that require a more bespoke package which comes at an extra cost. 

**Recommendations to others considering Spotler Mail+:**

It works, especially for complex annual email programmes. If you’ve got MA-based campaigns then I would certainly recommend them, as I feel their segmentation options are great.  But we also use them for simple emails. From a delivery point of view, it’s Intelligent Time Send function is very useful for large campaigns.
 
We don’t have an API connecting Pure to our database, because it’s old, but newer databases will be able to develop one with Pure360, which would make a huge difference.

The pricing packages work for us, and there’s something not just for big corporates, but also for the smaller charities. I would certainly recommend using Pure360, especially if you’re looking into MA-based campaigns. 

**What problems is Spotler Mail+ solving and how is that benefiting you?**

It’s helps with MA-based campaigns and collecting subscriber preferences, the main reporting functions provides valuable insights when presenting to directors. The ability to send out automated emails has also brought in benefits from a fundraising perspective. 

  ### 13. Amazing Potential

**Rating:** 4.0/5.0 stars

**Reviewed by:** Pete C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2018

**What do you like best about Spotler Mail+?**

The ability to personalise content based on user browsing (We're still working on this, but can see the potential). Also the basket recovery system has worked really well for us.

**What do you dislike about Spotler Mail+?**

The web app can be a bit 'buggy' when being used by multiple users.

**Recommendations to others considering Spotler Mail+:**

We have had a few issues with integration with our developers. Not Pure 360's fault, but worth mentioning.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Basket recovery

  ### 14. Professionalism and Expertise

**Rating:** 5.0/5.0 stars

**Reviewed by:** Louis S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2018

**What do you like best about Spotler Mail+?**

Great features and quick to respond. Also they sometimes do seminars about digital marketing.

**What do you dislike about Spotler Mail+?**

Sometimes figuring out how to use their automation can be a little confusing but they're always on hand to help with that.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

We use them for email marketing. The reporting is easy to use. The system is reliable.

  ### 15. A Company that really cares about its customers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Emma G. | Co-founder | Social Media Manager | Digital Marketing Strategist | Developer, Entertainment, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 05, 2018

**What do you like best about Spotler Mail+?**

I've been using pure360 for almost 10 years. They really do have the most fantastic customer service team ever. If you've got a problem they will do their utmost to solve it quickly and efficiently. The account managers are also super helpful, calling to check-in every so often and giving pointers and advice and are always at the end of the phone or email if you need them.

**What do you dislike about Spotler Mail+?**

The only downside I can think of is that at busy times (such as Christmas) when everyone is sending emails the system can slow down a little which can sometimes affect time sensitive campaigns that need to be sent at a specific time.

**Recommendations to others considering Spotler Mail+:**

If you are looking for a easy to use system their basic package offers everything you need to get started on your email marketing journey.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Pure360 allows us to keep in contact with our (magazine) readers keeping them informed and up to date with the current trends and news as it happens.

  ### 16. Could be good but let down by poor contact data quality. GDPR could also limit use.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Russell H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 08, 2018

**What do you like best about Spotler Mail+?**

The software platform itself is quite intuitive and overall the support and account management was good.

**What do you dislike about Spotler Mail+?**

Unfortunately, the  'industry leading' contact data that is required for the automated email nurturing was poor quality to non-existent for the scientific market. This is a very niche area so we made our concerns known before signing an amended contract which gave us a 3-month month cancellation clause.  I would strongly suggest that anyone looking to trail CommuniGator also adopts the 3-month break clause to validate the claims without committing to a 12 month contract. We are currently paying for the 3 month trial (without actually using the service) as CommuniGator did not feel a refund was in order despite the software not being as sold.

**Recommendations to others considering Spotler Mail+:**

The real selling point of Communicator is the automated lead nurturing process which could possibly work well if the data they supply for your market is high enough quality. For the scientific markets we operate in it was not fit for purpose. Negotiate a 3 month (or shorter) break clause as they will hold you to the contract however well the software performs. 

**What problems is Spotler Mail+ solving and how is that benefiting you?**

None - Communigator offers no benefit for our particular requirements which was disappointing.

  ### 17. Highly recommend Pure!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Catherine T. | Marketing Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 05, 2018

**What do you like best about Spotler Mail+?**

In the first year we increased our email sends by 200% and open rates improved by 7%. We are still receiving positive email campaign results and the Pure system helps us keep our customers engaged. Year on year we send 100% more emails to our customers. The system is user friendly and simple to use to schedule emails, report on them and tailor them to reach our customers with the right message at the right time.

**What do you dislike about Spotler Mail+?**

The reporting system is good but needs to show at a glance snap shot of results, however the system shows in-depth reporting of each email sent.

**Recommendations to others considering Spotler Mail+:**

Highly recommend using Pure360!

**What problems is Spotler Mail+ solving and how is that benefiting you?**

School Trends supplies over 5,000 schools in the UK, with quality uniform. We went out to tender for a new email system in 2014 and the team were delighted with the Pure Campaign system. In the first year we increased our email sends by 200% and open rates improved by 7%. We are still receiving positive email campaign results and the Pure system helps us keep our customers engaged. 

  ### 18. Small-scale marketing automation tool with a lot of potential

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 06, 2018

**What do you like best about Spotler Mail+?**

The user interface is very easy to navigate, and is not cluttered with a lot of buttons and options that make the use of it too complicated. The setup process was very easy and there is excellent customer service that drive your through everything, so this is a great choice if you have never had experience with marketing automation before. 

**What do you dislike about Spotler Mail+?**

The loading time when working on admin console tends to be very long - 4-5 seconds. This has no impact on the clients, just tends to be annoying when you're used to work on faster platforms. 

**Recommendations to others considering Spotler Mail+:**

Ideal for small businesses. If you have bigger database and want to set up a lot of workflows, consider using a more complex platform. 

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Marketing automation, automating campaigns, personalizing messaging. 

  ### 19. Great Customer Service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2018

**What do you like best about Spotler Mail+?**

The support team have been great. They always respond and continually keep you updated throughout the process. 

**What do you dislike about Spotler Mail+?**

The pop ups on the right hand side can be a pain

**What problems is Spotler Mail+ solving and how is that benefiting you?**

It makes life so much easier that we can have all of our internal brands in one place and flick through as and when necessary. 

  ### 20. Excellent customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hemma S. | Digital Marketing Manager, Professional Training & Coaching, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 20, 2018

**What do you like best about Spotler Mail+?**

Pure360 has such great customer service. They are friendly, informative and most importantly, rectify any issues almost immediately. They also follow up on any queries until you are completely happy with the outcome. I even got a personal email from one person there wishing me luck before my campaign went out! 

**What do you dislike about Spotler Mail+?**

The testing feature sometimes takes longer than I would like but this is only during the busier periods.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

We've increased the number of subscribers we have since using Pure360 which was our ultimate aim.

  ### 21. Super support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Research | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2018

**What do you like best about Spotler Mail+?**

I come from an angle where I only need to get in touch when something is not working with the platform or there are user queries around functionality etc, and I have to say we really don't need to get in touch very much at all! But what I like is that when I do, someone is always quick to respond. I always feel the issue is dealt with extremely well, that I have received a very thorough explanation, everything is made very clear and also told how any issues will be addressed or why something happens like it does. Suggestions are also often made as well about how things can be adapted to improve deliverability so they really do think outside the box. I always trust that our needs are understood and our account is professionally managed. 

**What do you dislike about Spotler Mail+?**

In my time dealing with Pure360 I haven't really encountered any major "dislikes". I guess the only thing I could say is that our Account Manager knows our account so well that when he is off we don't always get the same level of support, although I do feel that is getting better. Occasionally around busy times (Black Friday etc) there have been issues when things become very slow to send but I also feel that has seen improvement.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

I think the fact that this is so tailored to our needs which I dont think everyone else could offer.

  ### 22. No fuss lead management for SMEs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 29, 2018

**What do you like best about Spotler Mail+?**

Communigator is a fast growing, versatile lead gen and management tool.  Their lead scoring method puts them head and shoulders over other IP tracking tools, whilst integrating it with email marketing and marketing automation makes it easier to target specific individuals.  We now know exactly who has been on our website, what they are interested in and how warm is their interest.  Very proactive, progressive bunch who are big enough to deliver yet small enough to be versatile.  A perfect SME solution. 

**What do you dislike about Spotler Mail+?**

Bit pricey, but I guess you can't have everything.  Bugs are always fixed but sometimes it takes a few days.  

**Recommendations to others considering Spotler Mail+:**

Before just signing up for the  system, stop and think what you really want to achieve to keep it ROI focused. 

**What problems is Spotler Mail+ solving and how is that benefiting you?**

We now know exactly who has been on our website, what they are interested in and how warm is their interest.  

  ### 23. Made best for E-Commerce Business.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe S. | Cargo Agent, Airlines/Aviation, Enterprise (> 1000 emp.)

**Reviewed Date:** March 18, 2018

**What do you like best about Spotler Mail+?**

Their Website & Email Personalisation is best so far. We created a personalized email within a minute. This saves us money and effort. 

**What do you dislike about Spotler Mail+?**

Nothing so far. We are now using their Website and Email Personalisation we are running smoothly everyday and we don't encounter any problems so far. 

**Recommendations to others considering Spotler Mail+:**

I can recommend more Personalized Features on Email related products specially on a specific Customer. Their Products have a great potential on big companies like E-Commerce business specially on Online Store. 

**What problems is Spotler Mail+ solving and how is that benefiting you?**

It solve our problem on Website and Email specially on the time that we need a personalized email and website on a specific customer. We can say it saves us money and time. 

  ### 24. Marketing software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maria M. | Production Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 14, 2018

**What do you like best about Spotler Mail+?**

Since they believe brands all of sizes should be able to deliver personalized, relevant, and timely marketing, they build the products that help us achieve that. They've played a huge part in defining the strategies and best practices within the entire email marketing industry.

**What do you dislike about Spotler Mail+?**

I don't have any bad reviews about Pure360. I love it. It is easy to use and has allowed me to realize everything I want. 

**What problems is Spotler Mail+ solving and how is that benefiting you?**

The best benefit I've noticed is that the software offers real-time recommendations, according to what everyone's wants, it's like a personalized product recommendation as my customers browse. Their recommendation technology taps into real-time 

  ### 25. Great customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jamie H. | Developer, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 25, 2018

**What do you like best about Spotler Mail+?**

Ticket replies are always super-fast and insightful - I've never been left hanging, reporting is reliable and the API offers some really useful and time saving functionality. 

**What do you dislike about Spotler Mail+?**

It would be cool to have better AB testing tools, such as a split screen for each html variant. Also for reporting it'd be great to implement a tagging system whereby you could properly filter results. 

**What problems is Spotler Mail+ solving and how is that benefiting you?**

The reporting functionality is really valued by our clients

  ### 26. A great helpful team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Harriet H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2018

**What do you like best about Spotler Mail+?**

Everyone is always very helpful, and eager to help. Drag and Drop is a great easy system to use.

**What do you dislike about Spotler Mail+?**

The reporting could be improved slightly.

**Recommendations to others considering Spotler Mail+:**

Pure360 are a great company to work with.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Deliverability of email campaigns is excellent. 

  ### 27. Great marketing tools. I use the GatorMail and GatorWorkflow functions everyday 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 31, 2018

**What do you like best about Spotler Mail+?**

The workflows are the best. They allow automated marketing communication to my customers, allowing me to constantly stay in touch with them 

**What do you dislike about Spotler Mail+?**

Sometimes my workflows break due to errors 

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Becoming very time efficient with marketing communications to customers 

  ### 28. Great service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 26, 2018

**What do you like best about Spotler Mail+?**

The platform is easy to use and provides a lot of online support.
I recently put in a query to the support team and it was solved within a few hours.

**What do you dislike about Spotler Mail+?**

Not applicable. Pure360 meets my email needs perfectly

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Sending out B2c emails on a weekly basic and implementing the service into e-commerce websites

  ### 29. Efficient, Intelligent and Friendly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Newspapers | Enterprise (> 1000 emp.)

**Reviewed Date:** February 19, 2018

**What do you like best about Spotler Mail+?**

Response time and clarity of communication - our team needed help as a backend customer, trying to resolve the different ways data was being consumed around our organisation.  There was continuity and consistency of comms, even when people were on holiday

**What do you dislike about Spotler Mail+?**

The only slight hitch was it took a while to get clarity, but that's how it goes sometimes, and can't fault the dedication.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

I am not on a team who purchased or uses the application/service - our team just integrates the data into a warehouse, so not really applicable.

  ### 30. Great account management 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2018

**What do you like best about Spotler Mail+?**

Account management and customer service have been absolutely brilliant.
Quick turn around times for standard requests and always great attention to detail to more complex requests/questions.

**What do you dislike about Spotler Mail+?**

The text editor is tricky to use               

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Email marketing - reaching relevant candidates for roles.
Benefits - reporting stats.

  ### 31.  A great platform supplied by great people

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom P. | Marketing Executive, Staffing and Recruiting, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 13, 2017

**What do you like best about Spotler Mail+?**

CommuniGator has really taken our marketing performance to the next level. We have a number of users across the business so it's hugely important that the functionality is user friendly. We have been very impressed with the introduction of Gator Creator as this takes out the html element that a lot of people understandably find difficult to structure.

The automation platform has allowed us to distribute real time emails to finely targeted audiences. This means we have tailored content being dispatched behind the scenes to try and nurture a lead. This also benefits our SEO strategy as we have more clients visiting bespoke landing pages on our website linked to each campaign.

Our account Manager is James Duncan and he has really helped us to understand the possibilities of CommuniGator and how best to implement them in line with our marketing strategy. Account management is extremely important with a platform used daily, so we have been very impressed with the levels they go to to make it work for you.

It's clear that they are looking to innovate year on year and I'm excited to see what they release next.




**What do you dislike about Spotler Mail+?**

We had addressed a few usability issues that we had directly but the majority of these were solved by the introduction of Gator Creator.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Our Sales team are now receiving real time notifications on 'Hot Leads' which enables them to act quickly on any potential interest from a client. We are fairly new to content automation as a business but it's very reassuring to know that we have regular engaging content being distributed to potential leads. 

We have also seen a big improvement in usability from users across the business. This has made our email marketing more efficient s it's no longer something our users dread doing.

  ### 32. Pure360 great for exposure/increased traffic

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 14, 2018

**What do you like best about Spotler Mail+?**

Innovative technology that is simple to
Increase site traffic and mail services.
Creating a personalized experience to build loyalty with customers

**What do you dislike about Spotler Mail+?**

No complaints, set up, tech, support was All high quality.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Increased site traffic, email services, customer outreach/Rapport

  ### 33. good for outreach

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2018

**What do you like best about Spotler Mail+?**

reaching a maximum number of people with minimal resources

**What do you dislike about Spotler Mail+?**

on your end your data has to be without flaw

**What problems is Spotler Mail+ solving and how is that benefiting you?**

reaching hard to reach customers

  ### 34. GatorSuite from CommuniGator ROCKS !!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 31, 2017

**What do you like best about Spotler Mail+?**

Being able to set up automated Nurture campaigns and ass contacts to CRM and them be automatically sent on the workflow, then being able to monitor website hits with GatorLeads

**What do you dislike about Spotler Mail+?**

nothing comes to mind, works as it says in the sales pitch. 

**Recommendations to others considering Spotler Mail+:**

Take out the free trial, look at the results 7-14 days later

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Marketing Automation

  ### 35. Poor system, even poorer attitude.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 26, 2016

**What do you like best about Spotler Mail+?**

Finding this one difficult, the logo is ok I suppose - everything else is awful.So we’re now stuck with an expensive, useless service that we’re not using and I’d rather spend some of my already stretched budget on another system that can be used effectively. 

**What do you dislike about Spotler Mail+?**

Everything - Don’t go near them. We've had a number of very good people who have struggled to use the Communigator system effectively. It’s a system that means mistakes are easy to make – even by a predecessor who introduced the system. The thing that really annoys though is the complete lack of pragmatism by them as a company. 

**Recommendations to others considering Spotler Mail+:**

Don't.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Communigator has caused far more problems than it's solved.A previous team signed up in 2013, and in the small print they agreed to auto renew, fine, but we have never been told the contract is auto renewing and they are taking a dogmatic and childish approach to our membership. Very poor practice by any standards and quite frankly highly near sighted. 

  ### 36. Easy to use and a great asset to our marketing strategy

**Rating:** 4.5/5.0 stars

**Reviewed by:** Catherine D. | Digital Marketing Executive, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 02, 2015

**What do you like best about Spotler Mail+?**

CommuniGator is extremely efficient in generating multiple email campaigns which helps us keep on track with our marketing schedule. To have the ability to send triggered, targeted emails to different audience groups takes the pain out of manual sends. We can easily get a campaign out the door within 15 minutes and can come back to it later to analyse the results in detail. To have the option of setting up customer feedback surveys and web capture forms is also a huge bonus as we use this feature to generate new contacts which update directly in the system.

**What do you dislike about Spotler Mail+?**

There isn't much to dislike with CommuniGator. One small thing we would love to see changed though would be for the campaign totals to be exported when an Activity Report is run as we often have to add these manually to the stat reports.

**Recommendations to others considering Spotler Mail+:**

Using WOW Analytics with CommuniGator will enhance your lead generation as you can track the activity of your email recipients once they leave your email campaign and visit your website. 

**What problems is Spotler Mail+ solving and how is that benefiting you?**

The benefit of using CommuniGator as part of our marketing strategy is that we are able to target the right contacts with relevant information and reduce the amount of unsubscribes in our campaigns. This also helps to generate useful leads for our sales team.

  ### 37. Industrial but it works

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2016

**What do you like best about Spotler Mail+?**

The integration with Microsoft Dynamics CRM 

**What do you dislike about Spotler Mail+?**

The whole interface is a bit "clunky", poor template designs and a lack of responsive templates

**Recommendations to others considering Spotler Mail+:**

If you need responsive design or you are not comfortable with HTML and really need templates then you will find it a bit industrial and limited

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Marketing automation and e-commerce across our web platform 

  ### 38. Great product, with a great team behind it!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elle G. | Marketing and Design Co-ordinator, Electrical/Electronic Manufacturing, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2015

**What do you like best about Spotler Mail+?**

My favourite thing about the CommuniGator platform is how easy it is to get a campaign up and running from start to finish. It isn't time consuming, it isn't difficult and if I do have complications, there is a fantastic support team I can request help from. Not only do CommuniGator offer a great product, they hold regular events to keep clients in the loop on updates, teaching me how I can make the most of the tool and improve my marketing strategies.

**What do you dislike about Spotler Mail+?**

My only dislike at the moment is that we don't have our CRM integrated, however this is a problem my end and nothing to do with CommuniGator.

**Recommendations to others considering Spotler Mail+:**

Make the most of it! Learn the ins and outs of what the service can offer (I am still learning myself), as I truly think it will benefit your business in so many ways.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

For many years we have had a lack of email marketing and a lack of organized customer databases. Since using this product, I have realized how vital it is to interact with customers via email marketing and keep interacting with them at all times. It is also very easy to see who is engaging with your emails on a regular basis and get these from potentially interested people - through to being happy customers!

  ### 39. A comprehensive Marketing Automation platform backed up by first rate support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Phil B. | Marketing Manager, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 19, 2015

**What do you like best about Spotler Mail+?**

Having used a basic mass email distribution system for a number of years I have to say that I have been very impressed by the extra functionality and easy-of-use when I made the transition to Communigator. Setting up a campaign is easy to achieve and the results are presented in an easy to understand format. The more I use the system, the more it makes me realise the different ways in which we can communicate with our customers and nuture prospects. The integation with WOW Analytics/Gator Leads is a particularly powerful feature for understanding the types of company that are looking at our solutions and how we can nuture their interest. 

When you first start to use a new system, it is inevitable that you need a helping hand and I have to say that the support team at Communigator have been excellent in offering guidance and helping to resolve any problems I have encountered. 

**What do you dislike about Spotler Mail+?**

As a fairly recent convert to Communigator I have not identified a significant issues or cause for dislike in my use of the platform 

**What problems is Spotler Mail+ solving and how is that benefiting you?**

The primary purpose for using Communigator is to improve lead conversion and to make sure that when a lead is ready to purchase our types of solutions they are aware of us.  

  ### 40. Communigator has allowed us to be highly tuned lead generation machines

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shaun O. | Marketing Campaigns Manager, Internet, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 15, 2015

**What do you like best about Spotler Mail+?**

The best thing about Communigator against market alternatives has to be the simple and intuitiveness of the platform. (And if it's not simple they have one of the best support teams I have experienced working with) I am able to build campaigns in a very short space of time, from uploading the audience, to creating the email, to distribution the whole process is incredibly quick. Yet, whilst it's so simple, this is not done at the expense of functionality. Communigator is jam packed with functionality, allowing you to create dynamic emails, manipulate groups, build web capture forms... There's so much you can do

In terms of building automated campaigns within Communigator, this again is achieved in a simple manner. I am able to set up trigger based campaigns that are designed to nurture and segment our prospects. This allows us to do 2 things:

1 - We can segment our audience according to similar interests. For example more recently we have been distributing a newsletter and we monitor, which articles the audience are interested in. Ultimately this delivers the insight we need to understand more about the audience, to ensure what we deliver is relevant and resonates

2 - Gator leads is our nurture saviour. The ability to identify companies who land on our website is great, but what we found was it's not enough. Using Gator leads to purchase an individual from that company to nurture... Now we're talking. This is exactly what we do. We determine the company, we identify the individual and we evaluate website engagement. Armed with this, we can deliver the right content, at the right time and to the right individual. 

Oh yes... one more thing. The analytics and reports are informative and illustrative. I can literally pick up the reports directly from Communigator and drop them in to a Powerpoint, to present results back to the business. For me that shows the quality of reporting in the system. You don't need excel to produce graphs, it's all done for you in the platform.

**What do you dislike about Spotler Mail+?**

I don't have too many things which I dislike about the system.

If I had to identify something it would probably be the Gator Leads element of the platform. Whilst as I explained it helps tremendously with lead generation, actually navigating the platform can be a bit difficult at first. However, the support team are more than helpful and will dedicate the time to walk you through it.

I also think that when you go on to the audience section and identify a specific individual, the layout and presentation of the information (engagement) could be presented better.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Communigator allows us to solve a number of business problems.

There are two key benefits that we focus on and have realised through the system...

1 - It enhances our lead generation efforts. From identifying prospects, segmenting them and then nurturing them until they are sales ready. It is a constant machine that feeds our pipeline.

2 - It allows us to maintain communication with our existing customers, to build loyalty and ultimately create advocates. We use the system to email our existing customers, but also to understand when they visit our website. What pages are they looking at? Insightful information we can pass to the sales team to present up-sell opportunities.


  ### 41. Best Practice Email Marketing and Marketing Automation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2015

**What do you like best about Spotler Mail+?**

As a Marketing Manager with no HTML skills, CommuniGator enables me to create best practice emailshots to promote our company's portfolio of products and services, ensuring maximum effectiveness.

The marketing automation functionality is an excellent way to nurture warm interests/people viewing pages on your website using marketing collateral such as white papers, solution overviews, case studies, webex invitations to educate the end user, and build your company's credentials at the same time.

**What do you dislike about Spotler Mail+?**

CommuniGator is continually improving and looking for new and effective ways to enhance the functionality of the email marketing tool.  If i was being really picky, I'd say that it would be useful if you could hyperlink words in the text based emails (like you can with the HTML emails) as the long url links that are used under a text sentence, do not receive as many click throughs (I think they look dubious to an end user). Sorry.

**Recommendations to others considering Spotler Mail+:**

I started using CommuniGator 5 years ago as it allowed us to put regular emails and enewsletters together quicker (and cheaper) than it took a design agency to create.  Now we use CommuniGator for more advanced email marketing purposes, such as nurturing warm interests through marketing automation (trigger campaigns) and surveys.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

The 'go to market' bottle neck in terms of my time.  There never seems to be enough hours in the day to strategically plan multiple campaigns with multiple vendors and tactically deliver marketing campaigns, and yet the campaigns still have to be created and out the door on time.  I now use CommuniGator's Managed Service which works really well. CommuniGator createsthe emailshots and builds the automated trigger campaigns with all the correct tracking measures in place.  With the reporting that CommuniGator provides, it  allows me to focus my attention on the strategic planning, digital marketing and working with the Telemarketing team.

  ### 42. Communigator CRM integration a must to maximise ROI on digital communications.

**Rating:** 4.5/5.0 stars

**Reviewed by:** David F. | Marketing Exec, Telecommunications, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 07, 2015

**What do you like best about Spotler Mail+?**

I have been using Communigator for a number of years and apart from consistently excellent support their pro-active approach to developments and changes in the digital marketing space is their best business characteristic.  They are constantly looking to evolve their products and services and, importantly, take their customers along with them.  Like them my skills are constantly evolving enabling me to at least keep apace with a market that is constantly changing.

**What do you dislike about Spotler Mail+?**

Any complaints i do have are dealt with promptly by Communigator and tend to be around extraneous isssues such as bandwidth/service interuptions caused bt roadworks!

**Recommendations to others considering Spotler Mail+:**

GatorAutomation is the way ahead particularly in conjunction with CRM integration.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Visibility to the salesforce of digital marketing is a must and it is this 'ever present' problem that Communigator are helping me address through the integration of Commnuigator with Microsoft Dynamics.  We are still fine tuning the reporting and presentation functions their listening and 'can do' attitude has been of enormous benefit to me and the marketing department.

  ### 43. GatorAutomation Product Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christiana S. | Senior Digital Marketing Executive, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 07, 2015

**What do you like best about Spotler Mail+?**

The best thing about CommuniGator is how easy it is to use, as well as the ability to set up so many different types of campaigns. 

Although we have not had a chance to utilise all of the Gator features yet, as we are new clients, from using it previously, the ability to set up events, manage social channels and upload documents all from one place is great.

**What do you dislike about Spotler Mail+?**

There is nothing I dislike, other than that Gator is not integrated to our CRM yet, but this is being worked on currently, which we are pleased about. 

**Recommendations to others considering Spotler Mail+:**

Great platform, with lots of functionality.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

CommuniGator is allowing us to send targeted communications to prospects and customers, and from here monitor activity effectively.

We also use Gator Leads alongside CommuniGator, which already is showing great results and activity from our marketing campaigns, along with allowing us to track activity to the website from other channels. 

  ### 44. GatorAutomation Product Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Naomi J. | Marketing Manager, Construction, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 03, 2015

**What do you like best about Spotler Mail+?**

The CommuniGator suite of products are a real asset to our business and have contributed massively to the digital marketing strategy. The email automation tool links dircetly to our CRM, making the whole procress run smoothly and cuts time on admin. The tools are easy to use and if there are any issues then the Communigator customer service team are always on hand to help out.

**What do you dislike about Spotler Mail+?**

I don't have any dislikes about the product!

**What problems is Spotler Mail+ solving and how is that benefiting you?**

We are trying to communicate more effectively with our existing customers with better, more targeted content that is going to improve their relationship with our brand. GatorLeads and GatorMail provide the insight into our customers' online behaviour that helps us to target our communication more effectively. The products also give our customer relations team additional information that they can use to build better relationships with our clients. We are also working on increasing our lead generation activty. GatorLeads gives us the opportunity to communicate with new traffic coming through to our site, that we haven't previously communicated with.

  ### 45. Put simply, working with CommuniGator means we are now better at what we do

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carly A. | Independent Consultant, Consumer Goods, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2015

**What do you like best about Spotler Mail+?**

The tools are simple to use yet powerful. We have amazing support from our Account Manager, Alex, as well as the Support team should any issues arise. The training and events that CommuniGator provide are absolute musts. We always learn so much.

**What do you dislike about Spotler Mail+?**

There really isn't anything to dislike. We do better because of CommuniGator.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

We are a small marketing team and we were spending an inordinate amount of time preparing, designing and building email campaigns - and they weren't performing that well, especially on mobile devices. Our Account Manager, Alex, worked with us to help redesign our email templates to utilise the latest generation of responsive HTML code, giving all users a good experience across desktop, tablet and mobile. These templates also allow us to design our emails in such a way as to make content creation, editing, imagery and testing easier and quicker to manage.

  ### 46. Solid and easy to use with excellent creative suite. Strong investment into the technology. 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Harry L. | Director, Staffing and Recruiting, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2015

**What do you like best about Spotler Mail+?**

Building lists and reports in Salesforce to then add to a campaign and schedules has reduced the amount of time I spend on admin. The flip side of that is that it allows more time for the creative element and how else we can ise the product for further marketing and customer engagement. 

Great customer service, support and training. 

**What do you dislike about Spotler Mail+?**

The WOW aspect for our business is hard to follow and attribute to certain teams however this is a floor in our model and how it transfers rather than the product itself. If you are looking for more insight and way to enhance your reactive and proactive marketing, it is worth considering. 

**Recommendations to others considering Spotler Mail+:**

Great for Salesforce users, great for business that do not have a huge technical or marketing team internally and price point is competitive. The upsides here are the internal investment and I can see further editions and enhancements to the product to keep us happy and interested. 

**What problems is Spotler Mail+ solving and how is that benefiting you?**

We didn't have a full time marketing team and so we needed a way for business users to create and automate marketing campaigns. This did the job really well and now we do employ a marketing expert it has empowered them to work with the business on across marketing initiatives. It is a very robust, easy to use yet creative product suite. 

  ### 47. Very powerful and effecitve.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kevin M. | UK Managing Director, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 11, 2015

**What do you like best about Spotler Mail+?**

Easy to use and gets results......................................................................................................................

**What do you dislike about Spotler Mail+?**

There is no many shortcomings............................................................................................................................

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Email marketing and social media marketing.  We have won new business as a result of the marketing we have done with the product.

  ### 48. Had a real impact on our sales

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan L. | Operations Director, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2014

**What do you like best about Spotler Mail+?**

The Communigator Marketing Automation suite gives our business the tools we need to be able both reach our target market and then manage the process of turning those prospects into customers, by helping us understand how they are interacting with us and our product throughout the conversion lifecycle.  We particularly like the ability to be able to set and attribute lead scoring capabilities so that our sales teams know how to prioritise their targets.  We also love the fact that the ability to setup automated trigger responses based on prospect behaviour is so easy to do.  We have seen an increase in our direct sales as a result of using Communigator, and having had difficulties in maximising value from other MA vendor solutions previously, I would definitely recommend the Communigator offering.

**What do you dislike about Spotler Mail+?**

This is a difficult call, as we are very happy with the product.  While we are able to change the branding on the UI, I sometimes I do think it would be nicer to be able to fully skin the interface to exactly match our branding so that it is completely consistent.  This is a nice to have though and obviously doesn't detract from usability

**What problems is Spotler Mail+ solving and how is that benefiting you?**

We had sent ad hoc emails to customers previously, but we didn’t have a structured campaign programme that we ran to really engage our customers and act effectively on triggers that indicated they were engaged with our product. It took us some time to define the model by which we send our emails and the content within each, but the Communigator team were on hand to guide us throughout  

Some of the benefits we realized:
•         Drastic increase in click through 
•         Increasing qualified leads over time 
•         Reduction in blacklisting 
•         Greater insights into our prospect and customer behaviour 
•         Greater knowledge to fuel the behaviour of our sales and account management teams 


  ### 49. A very powerful lead generation tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Warren R. | Managing Director, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2014

**What do you like best about Spotler Mail+?**

As a standalone email marketing engine, Communigator is a very good piece of emailing software. However, when you combine it with WOW Analytics, you have an extremely powerful lead generation tool. WOW’s ability to identify contact-level details of web visitors ensures you know which companies have a degree of interest in what your company does, and this makes the initial approach so much easier. In addition to the product itself, the support team at Communigator is excellent.

**What do you dislike about Spotler Mail+?**

It is difficult to find fault with Communigator when compared to other similar products.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

I work in a B2B marketing environment where it is essential to build warm relations. Pure cold-calling just wasn't working. Communigator allows me to make initial contact with a relevant and topical message; and WOW Analytics provides the analysis to assess which people are mostly likely to have an interest in my clients' products and services. It saves so much time and effort because results can be seen, measured and acted upon instantly.


  ### 50. Great Support and Room for Growth

**Rating:** 3.0/5.0 stars

**Reviewed by:** Daniel P. | Marketing Executive, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 10, 2014

**What do you like best about Spotler Mail+?**

Communigator's support arm is a real asset. It can be a complicated product when you want to set up complicated workflows or campaign series, however any thing you want to create is more than adequately handled by support who are always happy to guide you through the process.

**What do you dislike about Spotler Mail+?**

The editor itself is a touch more complicated than i would like. A basic understanding of HTML massively assists but with other products on the market offering simple drag and drop editors it is certainly an area that could be improved.

**Recommendations to others considering Spotler Mail+:**

Consider the capabilities within your marketing team to work within an HTML editor. If you have someone with good knowledge then GatorMail is a good choice. 

Also think about the level of integration you want with the product and the complexity of the campaigns that you will want to run. The product is capable of handling some fairly complex campaign structures but if you have a lot of long winded sales cycles and or product marketing campaigns then i would have a discussion with them about what you want to do and see just how complicated it could be. 

It is a good product though with great deliverability scores and it has helped our marketing efforts greatly over the past 3 to 4 years with them. 

**What problems is Spotler Mail+ solving and how is that benefiting you?**

It is a great tool for our business as we integrate it with our CRM which helps us build profiles and useful data on our contacts so we are more effective and targeted with our messaging.


## Spotler Mail+ Discussions
  - [What is Spotler used for?](https://www.g2.com/discussions/what-is-spotler-used-for)
  - [What is Pure360 used for?](https://www.g2.com/discussions/what-is-pure360-used-for)
  - [I would recommend this product](https://www.g2.com/discussions/i-would-recommend-this-product) - 1 upvote

- [View Spotler Mail+ pricing details and edition comparison](https://www.g2.com/products/spotler-mail/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-06-02+04%3A21%3A51+-0500&secure%5Bsession_id%5D=ae06da81-dfe6-4fc5-9412-d11988d9f96d&secure%5Btoken%5D=eebb583f43c99ae58ebd2b015b0df9ac52634c4700ebb6470450654a9901d70e&format=llm_user)

## Spotler Mail+ Features
**Email Marketing**
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses

**Online Marketing**
- Landing Pages and Forms
- Dynamic Content
- A/B Testing
- Mobile Optimized
- Search Tracking and Optimization

**Data Availability**
- Contact Data Availability
- Company Data Availability
- Industry Research Availability
- Technographic Data Availability

**Lead Generation**
- Lead Builder
- CRM Integration
- Marketing Automation Integration
- Social Media Integration
- Data Import & Export Tools

**Lead Facilitation**
- Lead Qualification
- Lead Follow-up

**Content & Collaboration**
- Content Calendar
- Content Library
- Shared Inbox
- Approval Workflows
- Users and Permissions
- Content Creation

**Lead Monitoring**
- Features
- Performance
- Identification

**Survey Management**
- Survey Builder
- Question Types
- Templates
- Survey Distribution

**Agentic AI - Visitor Identification**
- Cross-system Integration

**Agentic AI - Lead Capture**
- Cross-system Integration
- Proactive Assistance

**Agentic AI - Marketing Account Intelligence**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction

**Lead Management**
- Marketing Lead Database
- Data Quality Management
- Segmentation
- Lead Scoring and Grading
- Lead Nurturing
- Online Behavior Tracking
- Automated Alerts and Tasks
- CRM Lead Integration

**Social Management**
- Social Analytics
- Social Publishing
- Campaign Optimization
- Social Engagement
- Campaign Planning
- Hashtag Capabilites

**Data Accuracy**
- Contact Data Accuracy
- Company Data Accuracy
- Technographic Data Accuracy

**Lead Intelligence**
- Market Insights 
- Account-level Insights 
- Lead Analysis 

**Organization**
- Opportunity and Pipeline Management 
- Data Entry
- Integrations / APIs

**Data Capture**
- Mobile
- Websites
- Social Media
- Data

**Survey Customization**
- Branching/Skip Logic
- Branding
- Multimedia Support
- Multilingual Surveys

**Campaign Management**
- Program Management
- Event / Webinar Marketing
- Calendaring
- Budgeting

**Lead Management**
- Segmentation 
- Predictive Scoring 
- Account Identification 

**Performance Analysis**
- Peformance Tracking

**Analytics**
- Export/Import
- Reporting

**Survey Insights**
- Reporting & Analytics
- BI Tools Integration
- Data Exporting
- Permissions

**Agentic AI - Sales Intelligence**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Social Media Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Social**
- Social Listening
- Social Sharing
- Social Campaigns
- Social Media Engagement
- Social Media Advertising

**Platform**
- Internationalization
- User, Role, and Access Management
- Performance and Reliability
- Reporting/Dashboards
- Mobile User Support
- APIs

**Marketing Campaigns**
- Omni-Channel Tracking 
- Revenue Planning 
- Media Attribution 
- Opportunity Timeline 
- Customization 

**Sales Analysis**
- ROI Forecasting 
- Sales Forecasting 

**Customization**
- Forms
- Templates
- Integration

**Agentic AI - Survey**
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Reporting & Analytics**
- Basic Reporting
- Web Analytics
- ROI Analytics
- Revenue Analytics
- SEO / Keyword Analytics

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Data Availability - Marketing Account Intelligence **
- Technographic Data Availability

**Platform**
- Customization 
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Performance and Reliability
- Output Document Generation

**Data Accuracy - Marketing Account Intelligence **
- Technographic Data Accuracy

**Agentic AI - AI Sales Assistant**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Marketing Automation**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Features**
- Lead Builder
- Integration to CRM/Marketing Automation
- Data Cleaning/Enrichment
- Data Segmentation/Filtering
- Search
- News/People Alerts
- Connections
- Reporting
- Messaging

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