# Spotler Mail+ Reviews
**Vendor:** Spotler Group  
**Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 214
## About Spotler Mail+
Spotler Mail+ is a comprehensive email marketing automation platform that enhances customer engagement and drives conversions. It offers a suite of user-friendly tools that enable businesses to create, manage, and optimise email campaigns effectively. Key Features: Drag-and-Drop Email Editor: Craft visually appealing, responsive email newsletters that align with your brand&#39;s identity using the intuitive drag-and-drop editor. Automated Campaigns: Set up sophisticated automated email sequences triggered by specific customer actions or events, such as welcome emails, birthday greetings, or re-engagement campaigns, to nurture leads and maintain customer relationships. Advanced Segmentation and Personalisation: Utilise behavioural data, tags, and scores to segment your audience precisely, allowing for highly personalised content that resonates with each recipient. Landing Pages and Forms: Create dedicated landing pages and web forms for event registrations, information requests, or surveys, seamlessly integrating them into your campaigns to capture leads and gather valuable insights. A/B Testing: Conduct A/B tests on various elements of your emails, such as subject lines, sender names, or content, to determine the most effective strategies and optimise campaign performance. Comprehensive Reporting: Access detailed analytics on email performance, including open rates, click-through rates, and conversions, to measure success and inform future marketing decisions. GDPR Compliance: Ensure your email marketing practices adhere to GDPR regulations with built-in compliance features, including easy management of consent and data subject requests. Integration Capabilities: Spotler Mail+ integrates seamlessly with various CRM systems, e-commerce platforms, and customer data platforms (CDPs), enabling real-time data synchronisation and enhancing the relevance and effectiveness of your email marketing efforts. Support and Services: Beyond the software, Spotler provides extensive support services, including training, technical assistance, and access to a comprehensive help centre, ensuring you can maximise the platform&#39;s potential and achieve your marketing objectives. By leveraging Spotler Mail+, businesses can deliver targeted, personalised email communications that foster customer loyalty and drive higher conversion rates.



## Spotler Mail+ Pros & Cons
**What users like:**

- Users find **Spotler Mail+** incredibly easy to use, enhancing their ability to create and manage effective email campaigns. (7 reviews)
- Users value the **effective email marketing capabilities** of Spotler Mail+, enhancing engagement and campaign management with ease. (6 reviews)
- Users value the **efficiency** of Spotler Mail+ in streamlining email marketing efforts and enhancing campaign success. (5 reviews)
- Users commend the **automation capabilities** of Spotler Mail+, enhancing their marketing efficiency and engagement significantly. (4 reviews)
- Users appreciate the **automation features** of Spotler Mail+, which enhance targeting and streamline email marketing efforts. (4 reviews)
- Campaign Management (4 reviews)
- Helpful (4 reviews)
- Automation Benefits (3 reviews)
- Customizability (3 reviews)
- Customization (3 reviews)

**What users dislike:**

- Users find the **learning curve steep** , requiring patience to master the numerous functions and features provided. (3 reviews)
- Users report **template issues** , including messy organization and occasional delays in email design and support response. (3 reviews)
- Users express frustration with the **deliverability tools&#39; functionality** and the rigid pricing model of Spotler Mail+. (2 reviews)
- Users experience **performance issues** with Spotler Mail+, including freezing during image uploads and delays in email design. (2 reviews)
- Users are frustrated with **poor customer support** , often facing delays that hinder their experience with Spotler Mail+. (2 reviews)
- Users report **slow loading** times and freezes during image uploads, complicating the email design process. (2 reviews)
- Users report **slow performance** during image uploads and email design, leading to frustrating delays and freezing issues. (2 reviews)
- Campaign Issues (1 reviews)
- Campaign Management (1 reviews)
- Email Issues (1 reviews)

## Spotler Mail+ Reviews
  ### 1. Versatile Email Platform, But Pricing Could Improve

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jayden M.

**Reviewed Date:** February 04, 2026

**What do you like best about Spotler Mail+?**

I use Spotler Mail+ as an email marketing platform to organize, create, send, automate, and manage email campaigns that engage audiences. I like that it solves marketing automation problems, as well as segmentation and personalization challenges. I appreciate the tools it provides to create landing pages, forms, and surveys that help capture leads and collect data from audiences. The initial setup was relatively straightforward.

**What do you dislike about Spotler Mail+?**

I don't like the deliverability tools and the lack of pricing flexibility.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

I use Spotler Mail+ to organize and automate email campaigns, solving marketing automation, segmentation, and personalization problems.

  ### 2. Best and easy AI Email Marketing Tools

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ajay K. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 28, 2023

**What do you like best about Spotler Mail+?**

Powerful tools for Ai email marketing,one stop solution for all Email marketing tools ever.

Best in class customer support with quick resolution.

User friendly UI interface and very easy to use , customizable templates, powerful drag and drop editor options.

Very easy to manage the email list and easy to track all emails.

**What do you dislike about Spotler Mail+?**

There is no major dislike but what I notice is something it's getting freeze when uploading the images.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

My biggest problem is  resolved now by using the tools pure360.

Email customization option is the best one and converted PDF.

The platform is made very easy to use and excellent customer service.

My email leads are converted into profit ,and I am started earning.

  ### 3. Marketing automation making email marketing easier

**Rating:** 3.5/5.0 stars

**Reviewed by:** Victoria C. | Enterprise (> 1000 emp.)

**Reviewed Date:** August 08, 2023

**What do you like best about Spotler Mail+?**

The interface of the GatorMail system is easy to use and the creative tool works well. The workflow management is intuative and the support from the team during set up has been second to none.

**What do you dislike about Spotler Mail+?**

GatorLeads could be more useful and specific in the data provided and its accuracy. We have also had problems integrating with our CRM which has caused delays in campaign activation and lead scoring.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

We were looking for an intuative but simple marketing automation tool to deliver emails to prospect and existing customers. We had experience of a previous tool which was technologically over complicated and this was a breath of fresh air. We have seen a vast improvement in our email open rate and have been able to understand customers journey steps through our site due to GatorLeads.

  ### 4. Great experience for the first year

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Publishing | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 15, 2023

**What do you like best about Spotler Mail+?**

We have been using Spotler since August 2022. Before that the onboarding process was pretty smooth. We're really getting to know the systems (pure360 and Squeezely) well and taking things slowly to make sure we learn as much as we can about the various elements. The power of the tools, i.e. the things they help us do, is absolutely awesome.  And our CSR, Kristian, is the best. We still have weekly calls with him to talk about the ways we are currently using the tools, and brainstorm ideas for the future.

**What do you dislike about Spotler Mail+?**

There are a few small things that make using Spotler a challenge. We'd like to see an integration between our ERP and Spotler. So far we have to do the things we want manually. Additionally, Spotler looks at email marketing on a personal scale, using consumer data to carry on your email marketing programs to consumers. With our previous tool we had simply done bulk emails to large lists. We are transitioning our thinking from the old to the new.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Our email program has become much more robust and a bit more personalized. We want to become even more personalized, but the transition takes time. As we have become used to how pure360 and Squeezely work, we've become more efficient in email marketing. Additionally we have been able to personalize sections of our website using real-time data, resulting in increased revenue and engagement.

  ### 5. spotler the helper

**Rating:** 5.0/5.0 stars

**Reviewed by:** manoj J. | Student, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 16, 2023

**What do you like best about Spotler Mail+?**

spotler is user friendly and fulfeel my need i don't need to look other ,lwhen i have spotler it is the bastest ever i seen and i know spotler is day by day improving

**What do you dislike about Spotler Mail+?**

i think it's very hard to dislike anything about spotler but i think there are some poits that spotler can improve like user interface and support system this two things would be updated

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Spotler is a marketing automation software that helps me to  businesses streamline and optimizet heir marketing efforts.Spotler offers reporting and analytics features to track and measure the performance of marketing campaigns that will ease my work

  ### 6. Emai Marketing made easy

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jason B. | IT support, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 06, 2023

**What do you like best about Spotler Mail+?**

360 lets us organize our online marketing campaigns in one easy interface.

**What do you dislike about Spotler Mail+?**

it was a bit of a learning curve at the begining but it picked up .

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Mailing lists and organizing email marketing lists

  ### 7. Powerful and simple software for email marketing

**Rating:** 3.5/5.0 stars

**Reviewed by:** Margaret W. | Senior Data Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 29, 2022

**What do you like best about Spotler Mail+?**

I love the drag and drop interface makes it easy to add images, links and other elements to our email. Using built-in themes and editors allows businesses to personalize emails. I like that it's easy to manage email lists of any length. The email creation tool is very intuitive and makes creating an attractive email simple and fast. Mobile connectivity allows users to have quick access and is also helpful for them. I love its ease of setting up lists of people to email followed by its ease of writing and then reviewing your email communications.

**What do you dislike about Spotler Mail+?**

Learning to use all the functions requires patience. The autosave feature sometimes takes a few seconds longer than I'd like, but that's not a big deal in terms of usability. The organization of the template is a bit messy and not intuitive. The email code editor sometimes doesn't load the html code correctly. Sometimes customer support takes time to respond to the user for moments due to user agitation.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

This tool generates comprehensive email productivity statistics, making it easy to evaluate results and optimize efforts over time. We can effectively manage and automate the client's campaign just by logging in. It is deliverable and compatible with all email clients and devices. It allows us to easily and effectively email content to our current and potential customers. Automated responses save more money and time, so you're more productive, which translates to increased performance and business.

  ### 8. Reliable and fast, easily organized

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 08, 2023

**What do you like best about Spotler Mail+?**

Making it easier to organize reports. The system is easy to use.

**What do you dislike about Spotler Mail+?**

None so far, easy to use and fast. There's not too many issues

**What problems is Spotler Mail+ solving and how is that benefiting you?**

It helps me track history or prospects and keeps my data accurate

  ### 9. Pure 360 is an excellent platform for sending email and SMS

**Rating:** 4.0/5.0 stars

**Reviewed by:** tom n. | Campaign Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 21, 2022

**What do you like best about Spotler Mail+?**

I’ve been using this platform for over 5 years and I find the system is great for design, dynamic content and the system integrates with Apteco products very well. Pure also allows me to send SMS, all on the same platform. Pure 360 also includes Litmus which is a great creative tool for checking how emails serve across different email domains. I am also looking forward to using Spottler’s additional products. I’ve also noticed improved support now that Pure are part of the Spottler group.

**What do you dislike about Spotler Mail+?**

Occasional down time but this is usually fixed quickly

**What problems is Spotler Mail+ solving and how is that benefiting you?**

I'm able to send campaigns on the fly using Apteco Peoplestage for multiple clients

  ### 10. Easy to use, helpful and smooth experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Deepak Kumar J. | Social Media Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 12, 2022

**What do you like best about Spotler Mail+?**

There are a lot of things that I like about Pure360. Everything was outstanding from making interesting copies for my emails to its amazing automation process.

**What do you dislike about Spotler Mail+?**

There was nothing to be disliked. It seemed perfect to me.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Puro360 is an email marketing tool and it is helping in making email marketing easy and result-oriented for marketers and businesses. It has some intelligent integrations that help make the process very easy. For us, it helped increase conversions to our website page and detailed campaign performance analytics.

  ### 11. A good service, but lag times are a problem

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 27, 2023

**What do you like best about Spotler Mail+?**

The ability to set up RSS feeds and link up to other publishing software.

**What do you dislike about Spotler Mail+?**

I find designing emails can be fiddly and it struggles with delays

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Hopefully the lag times - we send a lot of emails via a lot of centres, so emails can take hours to land, but it's been improving recently.

  ### 12. Excellent customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Isabelle C. | Digital Marketing and Content Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2022

**What do you like best about Spotler Mail+?**

Easy to set up campaigns and very helpful employees who listen to feedback and make actionable changes to accommodate our business needs.

**What do you dislike about Spotler Mail+?**

Some features could be easier to use. Our design team find the drag and drop editor frustrating and creatively limiting.

**Recommendations to others considering Spotler Mail+:**

I recommend this platform - the team is constantly refining the features and ensuring that all services are kept up to date

**What problems is Spotler Mail+ solving and how is that benefiting you?**

We are saving lots of employee time which used to be spent sending manual emails. We love the reports feature and have started to use the open/click through rates to guide our marketing outreach in other areas.

  ### 13. From onboarding to ongoing support - Outstanding

**Rating:** 5.0/5.0 stars

**Reviewed by:** Niall M. | Paid Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2022

**What do you like best about Spotler Mail+?**

Onboarding Process was the most helpful
From expectation management to meeting deadlines and following up on action points, couldn't fault the process.
Made the experience hassle free

**What do you dislike about Spotler Mail+?**

Nothing so far, the upgrade process and contract renewal was seamless and straightforward with our Account Manager and team.
From the platform side, it would be good to have a better view on suggestions to improve deliverability options.

**Recommendations to others considering Spotler Mail+:**

Great support team
Simple to use platform
Personalisation tools work

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Our Personalisation didn't work on our previous platform so losing lost sales, we needed that fixed immediately
Another issue was our sign up journe being inconsistent

Benefits - we've signed up to more personalisation since we've seen the initial benefits
Also added Analytics to help us improve our retention strategy

  ### 14. new account creation for marketing platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alexandra M. | Marketing coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** May 03, 2022

**What do you like best about Spotler Mail+?**

- quick
- helpful
- patient
- friendly
- paying attention to detail
- great value for money

**What do you dislike about Spotler Mail+?**

Certain features were promised but once migrated, the previously encountered bugs were not fixed.

**Recommendations to others considering Spotler Mail+:**

Don't be scared to ask for support or an introduction to the product because they are very helpful.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

We use Pure360 as our mass mail platform and for our debt collection team to get in touch with clients

  ### 15. More than just an ESP - Superb support and tech with customers at the core!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Louise W. | Head of Digital & E-Commerce, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2022

**What do you like best about Spotler Mail+?**

The simplicity of the platform and its ease of use. Superb resources to support with online training and guidance. A very supportive team and account management structure. Generally responsive with regards to support tickets etc and always having someone on hand when needed. I appreciate this might change but we do feel it's great having a designated account manager in comparison to contacting a general support team. My personal, greater level of service on our account. Shows a deeper level of care and support.

**What do you dislike about Spotler Mail+?**

Would be great to have the ability to edit the reporting dashboard to show key company KPIs instead of having to export the full report to find further stats. I.e CTR/Opt-out stats. More onboarding support with regards to new starters and training within allocated hours (instead of having to pay extra). Specifically with regards to automation/trigger set-up and ongoing management.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

TIME! Very efficient platform, easy to use with the ability to personalise messaging/content to the right customers at the right time to increase conversions. Ability to implement customer journeys to drive sales and revenue within a key digital channel. Great tools to drive key acquisition/retention/re-engagement strategies.

  ### 16. Excellent Onboarding & Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2022

**What do you like best about Spotler Mail+?**

The whole Pure360 team offer great support at every touch point of the partnership journey, from account managers, project management and strategic partnerships, the team are always approachable with large or small issues and offer assistance and advice in problem solving ways which mean we've been able to get the best out of working with them.  All onboarding and training sessions were delivered well ensuring we were equipped to use all parts of the platform with ease.  Additionally, the items which were built for us have work effectively for us and will for the long term.

**What do you dislike about Spotler Mail+?**

The limited services available.  Whilst email and SMS both work well for us, we'd like to have added additional functions which we've had to look for elsewhere (push, loyalty etc).  Not a complaint as such, more an we'd like to see these added!

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Email personalisation on user-friendly interface all housed in the one platform for our multi brand offer.  Makes managing our account much easier and we've seen a great ROI because of this.

  ### 17. Perfect tool for e-marketing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mehul P. | Marketing consultant, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 15, 2021

**What do you like best about Spotler Mail+?**

Best software for email marketing to increase your business digitally.

The best thing i like about spotler is that if

you send an email via spotler then the

email will not be saved in spam folder at

receiver ends.

The whole team of spotler is so supportive, whenever you are stuck with any issue while using spotler or gou have any issue in setting up your account on spotler software you can contact the supporting team to resolve your issue, they are available everytime.

It helps you to target the correct audience.

There are several amazing tools available to create and design your email and templates.

**What do you dislike about Spotler Mail+?**

I really didn't experienced any kind of issue while using this this software, it works great, all the tools are very effective and useful.

There are no downsides of using Spotler.

**Recommendations to others considering Spotler Mail+:**

Perfect software grow your business digitally.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

First of all, it is an easy to use software, all the tools available are so amazing, effective and easy to work on.

It is quick and easy, you will not require any bodies help or any kind of manual guide to install and setup your account.

All the tool available on Spotler are latest and easy to use, no need of any professional email designer, even the beginners can easily design emails and templates on it easily.

It also has an marketing automation feature available, which i mostly use for easy marketing.

Best tool for e-marketing

  ### 18. Fully Featured ESP at a competitive price

**Rating:** 4.0/5.0 stars

**Reviewed by:** Stuart F. | Head Of Ecommerce, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2022

**What do you like best about Spotler Mail+?**

The account management offered by Pure360, along with their technical knowledge, allowed us to seamlessly integrate their services, and utilise the advanced email campaign types.

**What do you dislike about Spotler Mail+?**

There honestly has not been a massive amount to complain about - we had to upgrade to get access to additional features, but this was still very competitive commercially compared to competitors.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

We had previously had a lot of issues accurately identifying and targeting customers who were on the site, resulting in us losing potential revenue. Pure360 has allowed us to unlock that lost revenue, and the potential for further advanced RFM targeting of customers.

  ### 19. Effectively Deal with Targeted Sales, Email Promotions All at One Place

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 28, 2022

**What do you like best about Spotler Mail+?**

My favorite in Spotler is GatorLeads/Mail/Survey/Social and I can easily spot my website visitors and what are they looking at. Their support team is the greatest asset to this wonderful marketing automation platform.

**What do you dislike about Spotler Mail+?**

Spotler may get a little intimidating to start with, for certain individuals who may not find this very user-friendly (that does not include me). To be perfectly honest, this is almost a perfect tool which is getting fine-tuned with every update.

**Recommendations to others considering Spotler Mail+:**

Their support is better than the product. Talk to them for a custom template and you'll be helped asap.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Spotler has tremendously enhanced our business performance. We are using them for marketing mechanization promotions to acquiscence, database management and various other things.

  ### 20. Email marketing platform.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Philip L. | Catering Marketing Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** October 10, 2021

**What do you like best about Spotler Mail+?**

It is a cloud-based automation tool to allow businesses to manage consumer journeys and marketing. It offers email marketing, behavioral targeting, and cart abandonment emails. It provides several features such as email segmentation, customizable templates, a drag and drop editor, and many more. It provides insights into marketing success and identifies valuable customers. It provides a reporting dashboard that gives detailed analytics, campaign performance, and an overview of business metrics.

**What do you dislike about Spotler Mail+?**

One drawback is that it doesn’t provide some automation features. Also, you can’t export your reports to other formats. It needs to enable exporting reports so that reports can be visualized in a better way. Sending emails is sometimes a time-consuming process. Also, the ticket resolving process is very slow. So, it needs to improve and speed up the process for a better user experience. It does not incorporate with new booking system. It needs to allow the incorporation with the booking system to be more useful and helpful.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

It enables you to customize emails with artificial intelligence and smart block feature. With Pure360, you can send the right emails to the right individuals at the correct time. It is quick to set up and performs great. It works according to your needs and requirements. With the platform, you can improve the impact of marketing campaigns. It answers the queries quickly. The interface is user-friendly and navigation is simple. It assists you to personalize emails according to your needs. It is a perfect tool to boost up sales.

  ### 21. Simple emial marketing software

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 22, 2022

**What do you like best about Spotler Mail+?**

The built in theme to make the emails attractive

**What do you dislike about Spotler Mail+?**

There are a lot of functions and it can be time consuming to learn them all

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Allows us to mass email our existing business on cross sell options

  ### 22. Excellent Email Tool with an Easy to Use Platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jacki T. | Marketing Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** January 31, 2022

**What do you like best about Spotler Mail+?**

Pure360 is very easy to use, allowing me to utilize the program in a very engaging and didactic manner. Its customer service staff is really helpful and quick to respond to any request or problem that I have. offered, as well as the fact that they allow me to carry out my email marketing campaigns in a very straightforward manner and then give me tips on how to improve them, strikes me as rather extraordinary.

**What do you dislike about Spotler Mail+?**

I have noticed there is a delay when you schedule emails. It is also very difficult to export data.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

We can accurately report open rates and click rates to our clients.

  ### 23. EASY AND SIMPLE

**Rating:** 5.0/5.0 stars

**Reviewed by:** Walter F. | Art Educator, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2021

**What do you like best about Spotler Mail+?**

It's just an easy and simple app where can shuffle and change tracks with current playlist while you're still doing something else. It makes have this mindsets of being closer to your favourite artist or playlist a kind of and with awesome audio qualities.

**What do you dislike about Spotler Mail+?**

Almost everything is perfect, just need to increase the audio quality and more updates.

**Recommendations to others considering Spotler Mail+:**

It's best place to build your music home. You get all you asked

**What problems is Spotler Mail+ solving and how is that benefiting you?**

bringing music and other audio sounds closer to individual and also make me feel more related to that particular artist.

  ### 24. Great Software and Great Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Winter G. | Marketing Influencer Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 19, 2022

**What do you like best about Spotler Mail+?**

Pure360 has so many helpful features such as customer serveys and abandoned cart saver. The software is easy to use and helps me manage our marketing analytics in one place.

**What do you dislike about Spotler Mail+?**

Sometimes it's hard to figure out automations but you can contact support for help to figure it out.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Pure360 helps me keep track of our marketing analytics and helps me work more efficiently.

  ### 25. All-in-one AI email & web marketing platform.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Darosa A. | Head Of Brand and Communications, Enterprise (> 1000 emp.)

**Reviewed Date:** October 02, 2021

**What do you like best about Spotler Mail+?**

It is an easy-to-use tool that provides useful insights for multi-channel marketing success. It determines valuable consumers and saves your time. It enables you to send appropriate emails at right time to appropriate people. It enables you to automate consumer lifecycles beyond several channels. It provides several options for email creation and padding around containers. It provides an analytic reporting tool that works great.

**What do you dislike about Spotler Mail+?**

It lacks some automation options. It needs to speed up the ticket resolving process. It does not allow you to export reports to other formats. It would be great if it allows exporting reports because in this way you can visualize them in a better way. Sometimes, it takes time to send emails. The design WYSIWYG is cumbersome and doesn’t provide flexibility while developing templates. It does support integration with the new booking system. it would be nice if it enables the integration with a new booking system.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

It provides an amazing dashboard that provides insight into the performance of campaigns. Thus, it enables you to dive deeper and helps you get a depth understanding of the performance of campaigns. It helps you enhance the marketing campaign's impact. In short, it is an amazing tool for email marketing. It provides an amazing and helpful customer support service. Getting support for queries is a very quick process. The navigation of the platform is very simple. It has a user-friendly interface that makes the use of the platform interactive. It allows you to customize emails easily.

  ### 26. Platform, account & support team create an awesome package

**Rating:** 4.5/5.0 stars

**Reviewed by:** Phil B. | Global eCommerce Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 02, 2022

**What do you like best about Spotler Mail+?**

Intuitive platform makes creating & analyzing email marketing a dream

**What do you dislike about Spotler Mail+?**

After adding text it sometimes won't upload images unless you refresh URL or it logs you out and you lose what you've just created.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Great that we can align our up and coming business goals with platform usage

  ### 27. An okay system but lacking some functionality that you would expect at the price

**Rating:** 2.5/5.0 stars

**Reviewed by:** Barry G. | designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2021

**What do you like best about Spotler Mail+?**

The template builder - easy with lots of control. It feels like this is the strong point of the system. Maybe this is what it was built around. There is a lot of options for creating email and lots of options for padding around containers and the like

**What do you dislike about Spotler Mail+?**

The send functionality and lack of automation options. It was often frustrating not to be able to do the automations we needed to do. It is not an inexpensive system and yet it lack things that you can do in cheaper systems.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Mailing potential clients and trying to nurture relationships. It was a disappointment not to be able to do everything we needed to do

**Official Response from Komal Helyer:**

> Thank you for taking the time to share your feedback, this is important to us and will be shared with the appropriate teams.
We would love the opportunity to discuss your particular needs in more detail and ensure you have access to all of the tools you might require.
Please contact account.management@pure360.com where your dedicated Account Manager will try to to help in any way possible.

  ### 28. Great all-in-one email tool back by the very best service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Holly P. | Digital Marketing Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2021

**What do you like best about Spotler Mail+?**

What I like about PURE 360 is the fact that we have our own lovely UK based account manager Zoe Miles who is very proactive via email & phone. Her service is 2nd to none & is always looking at ways we can improve the set up of our campaigns & is so helpful with general enquiries. I also like the regular catch-ups & full-service support we've received throughout recent months from PURE 360.  They also follow up on any queries until you are completely happy with the outcome.

I also like how easy the platform is when building our email campaigns & has a great analytic reporting tool. I especially like the heat map facility where we can see how recipients have engaged with our emails. I especially like the resend option to recipients that did not open the email with the ITS feature which sends each email at the time each person is likely to open. We have found this extremely effective & have had a great return on investment. 

Another great feature is the dashboard function. It gives you a great overview of the performance of all of our campaigns, as well as allowing you to dive deeper and get a more in depth understanding of how each of your campaigns is performing. 

Overall is a solid tool for email marketing.

**What do you dislike about Spotler Mail+?**

We don't have anything that we dislike however we would like the following features added which would help our everyday use. 

SUGGESTIONS 

We would really like the calendar view feature on your website which was helpful in our other platform. We were able to look at a glance what campaigns we sent out for that month. 

It would be great to be able to have more ongoing training on sections & elements within the email design instead of going through the marketing team. 

Also be able to add more emojis in the email without having to copy & paste them all the time.

**Recommendations to others considering Spotler Mail+:**

Very straightforward and user friendly. U.K. based support

**What problems is Spotler Mail+ solving and how is that benefiting you?**

The plateform has made it much easier to segment our database &  has enabled us to split our data with much more refinement and deliver better, targetted messages. We are also able to keep track of our campaign results giving us more time to focus on other elements on the business.

We definitely get higher opening rates using the subject line selector which has made an impact of generating revenue

  ### 29. I love this platform.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Francisco G. | Tecnico ATM, Enterprise (> 1000 emp.)

**Reviewed Date:** March 12, 2022

**What do you like best about Spotler Mail+?**

An all-in-one AI marketing platform and a customer success team whose sole mission is to deliver better results for you.

**What do you dislike about Spotler Mail+?**

Sometimes figuring out how to use the automation can be tricky.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

It doesn't come without issues, but I must stress the staff and support give an outstanding service.

  ### 30. That was very good but some flause

**Rating:** 2.5/5.0 stars

**Reviewed by:** Anusheel S. | Searching for a job, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 23, 2022

**What do you like best about Spotler Mail+?**

The processesing of this application which  will help to get more data

**What do you dislike about Spotler Mail+?**

Their is noting i dislike but i said it will improve more

**Recommendations to others considering Spotler Mail+:**

I

**What problems is Spotler Mail+ solving and how is that benefiting you?**

It will help me to get through with email marketing that was a lovely features

  ### 31. A superb all-in-one email tool with excellent customer service!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stassie C. | Accounting, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 03, 2021

**What do you like best about Spotler Mail+?**

What I like about PURE 360 is that we have our account manager, who responds quickly to emails and phone calls. Her service is unparalleled, and she is always looking for ways to improve the structure of our campaigns while still being highly helpful with basic questions. In recent weeks, PURE 360 has also supplied us with regular catch-ups and full-service support, which I admire. Professionals will also follow up with you to answer any questions you may have until you are delighted with the outcome. I like how easy it is to set up email campaigns on the platform, and it has a tremendous analytic reporting function. I like the heat map tool, which allows us to see how recipients have responded to our emails. The software tool's resent options for individuals who did not open the email, which sends each email at the time each person is most likely to open it, is one of my favorites. It's been tremendously beneficial for us, with a high added value. The dashboard functionality is also helpful. It gives you a quick overview of the status of all of our efforts. Overall, it's a valuable tool for email marketing.

**What do you dislike about Spotler Mail+?**

There are not many of these, but they're great. As it is sent as an internet link in a support issue, I sometimes ignore the invoicing/quote system, but it's straightforward to authorize once there. I don't have any particular dislikes, but I would like to see the following components to make our lives easier. I find that generating a support ticket for several actions is inefficient as a fairly hands-on user. On the other hand, the support team is ready to react and respond to our requests.

**Recommendations to others considering Spotler Mail+:**

Other than price, one of the most important factors in determining how Pure360 might best assist us was to improve our present marketing campaigns and allow for additional capacity in the future. We talked about how we had previously delivered our campaigns, what we wanted to improve, and what else Pure360 might offer to make them even better. They are an excellent choice for email consulting and insight, and they have pushed us forward not only with their platform but also with their skills.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

The technology has made segmenting our information much more manageable, allowing us to more precisely separate our data and offer better, more focused communications. We can also maintain track of our marketing results, allowing us to devote more time to other elements of the business. When we used the topic line selection, we saw a massive boost in opening rates, which resulted in more income. The most notable benefit is an increase in the payment made by email, specifically triggered emails. It has also simplified our entire marketing database, allowing us to evaluate it more quickly without the need to hire a separate database and data marketing firm. It will enable us to benefit from the experience of email marketing experts without having to hire someone with that skill set within our small marketing team.

  ### 32. Great company to work with

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Alternative Medicine | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2021

**What do you like best about Spotler Mail+?**

Our two e-commerce brands have been Pure 360’s client for a few years now.  They offer great service as well as many great features for bespoke email marketing. They always present new ideas and improvement opportunities.

**What do you dislike about Spotler Mail+?**

Ticket resolving could be speedier, however, problems are always resolved in a professional matter.

**Recommendations to others considering Spotler Mail+:**

If you're a company looking for all in one email marketing software - I recommend choosing Pure 360. From strategy planning, personalisation to delivery and improvements and everything in between, they're here to help in every possible way.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

We've been working on better customer segmentation by introducing RFM and RFE models into our marketing strategy. This has allowed us to understand our customers better than ever before. Pure 360's consultant, Jack, has been very supportive and has provided us with very insightful analysis of our top segments. Fantastic improvements have been given to us that we’re currently working on.

  ### 33. Pure360 for 24.7.365

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mike K. | Senior Director IT Infrastructure & Operations, Enterprise (> 1000 emp.)

**Reviewed Date:** March 14, 2022

**What do you like best about Spotler Mail+?**

It has advanced marketing by allowing us to create, send and track deliverability of emails.

**What do you dislike about Spotler Mail+?**

Mobile preview resolved all the issues on the current update.

**Recommendations to others considering Spotler Mail+:**

Yeap.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Managing email lists and tracking deliverability of outbound emails sent to prospects.

  ### 34. Great resource for Email Marketing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lucca P. | Assistente Curador de Chat Bot Senior, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 29, 2021

**What do you like best about Spotler Mail+?**

With this technology, it is possible to increase the number of clients for your organization, with highly recognized and functional marketing. In search of partnerships and loyal clients.

**What do you dislike about Spotler Mail+?**

The monthly cost could be more affordable, but it is still accessible for large organizations, due to the fact that Pure360 has several success stories with major UK brands.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

My former organization managed to achieve a huge result in gaining new clients, brand users. Increasing our value in revenue and credibility with the users.

  ### 35. Email & SMS Marketing Campaigns

**Rating:** 5.0/5.0 stars

**Reviewed by:** Simon T. | Business Development Sales Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 23, 2021

**What do you like best about Spotler Mail+?**

Maximize marketing campaigns impact through the variety of Pure360 platform services offerred.

**What do you dislike about Spotler Mail+?**

Nothing to dislike - a superb all-around package.

**Recommendations to others considering Spotler Mail+:**

When considering how Pure360 could best help us, a key factor other than price, was further improving our existing marketing campaigns and allowing for increased capacity moving forward. We discussed how we previously delivered our campaigns, what we wanted to improve and also listened to what else Pure360 could provide to enhance them further.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Pure360 enables us to deliver retention marketing campaigns via email and SMS on behalf of our many customers tyre fitting centres across the UK. Most importantly, allowing us to closely monitor each campaign and maximise the RoI from them.

  ### 36. Great onboarding and support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Lisa F. | Email Marketing Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 05, 2021

**What do you like best about Spotler Mail+?**

We have been using the Spotler email marketing package for a few months now and we are happy with the email platform so far. The onboarding and training have been outstanding. They make sure that you're happy with using the email platform and have given us 10 hours of training. They even set up our first campaign for us.

The reporting has good detail in terms of being able to filter per email/ campaign. The emails have an easy drag and drop editor and Spotler also designed our first templates for us which we were quickly able to implement within our campaigns. Dynamic content has also proved useful for personalisation, where multiple fields can be set as criteria.

**What do you dislike about Spotler Mail+?**

Follow up email logic can take a while to setup but that was because we didn't purchase the workflow add on which I believe can be purchased.

Lead scoring isn't as accurate as we have in other email platforms.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Spotler helps us reach out to new prospects which we otherwise wouldn't have been able to.

  ### 37. Spotler has improved the way we handle our B2B Leads

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2021

**What do you like best about Spotler Mail+?**

Spotler has massively improved the way we handle our B2B leads - before, we had to do many things manually with limited information available to help the Sales team understand the leads and their behavior. We love that we can openly see the interactions and the follow-up actions through Gator Leads. We anticipate the data can only improve the more we use Spotler and look forward to seeing the measurable results. The onboarding process guide you though every step of the way!

**What do you dislike about Spotler Mail+?**

The only real downside is that it is not as user friendly as some packages, however it is not so complicated its difficult to pick up. The benefits you receive for using Spotler over multiple packages or more expensive software suites far outweigh the negatives for us. The helpful onboarding team were always available as well to help out if you needed it!

**Recommendations to others considering Spotler Mail+:**

As long as you have a decent level of understanding flow charts and how different modules interact then I would highly recommend - it just isn't a basic beginner software!

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Being B2B we needed something that gives tangible evidence of conversion rather than manually sifting through click-through reports. Spotler does this but much more - with us being able to follow a lead through Gator Leads and nurture through Gator Mail, we are finding it much easier to be more targetted in our approach - whether that is a prospect lead or an existing customer we are working with to grow. The reporting allows our Sales team to get real time feedback if a lead is doing something they need to be alert of - whether that is clicking a hot link on an email, visiting a flagged page on our website or filling in a form on a landing page. Spotler does it all in one suite and we can see the data improving over time which is great.

  ### 38. 5* integration of email marketing software on behalf of a client...

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shane G. | Marketing Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 06, 2021

**What do you like best about Spotler Mail+?**

The platform is really intuitive and the support from the whole Pure360 team has been great. No stone is left unturned and they're always on hand to help when needed.

**What do you dislike about Spotler Mail+?**

There haven't been any negatives in the process so far.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

We're improving our open and click rates whilst also increasing our ROI. This has been achieved by using additional features that we didn't have with our old supplier.

  ### 39. Very happy customer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ali F. | Conference Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 02, 2022

**What do you like best about Spotler Mail+?**

Easy to use back office and email creation, plus helpful and friendly support team.

**What do you dislike about Spotler Mail+?**

You can't import or export html. Sometimes lead time on email response is too long.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Database management and anti-spamming strategies.

  ### 40. User friendly email marketing automation platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Suzanne J. | Online Marketeer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 10, 2021

**What do you like best about Spotler Mail+?**

No manual needed as the platform speaks for itself. It's clear that the focus of this platform is user friendliness as you don't have to go through useless steps to create an email or email campaign. With everything they release, UX is key and this is why I would recommend this platform.

**What do you dislike about Spotler Mail+?**

That lead scoring is nog integrated in the marketing side of Spotler.

**Recommendations to others considering Spotler Mail+:**

Request a free demo and you will be convinced that Spotler is the most user friendly email service provider of all.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

The deliverability of marketing mailings is very high with Spotler in comparison with other email service providers. As deliverability is an important element for success, this is a huge benefit. 
It's very easy to design new email templates as well, which is important as you need to stand out with attractive emails.
In the end working with Spotler feels efficient for a busy marketeer.

  ### 41. I've been using the software previously known as Communigator (Spotler) for over 10 years!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nathan S. | Digital Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 02, 2021

**What do you like best about Spotler Mail+?**

Support is great and with the option to email, phone, or online chat you can usually get a swift response to most queries.
The introduction of the drag and drop email editor was a game changer and has saved us so much in HTML development and testing costs and time.

I have had experience of many other ESP's and regularly review the competition, but have always ended up coming back to Communigator.

Some other ESP's tie their systems down too much which then makes it difficult when wanting to do slightly more sophisticated things with your campaigns.

Campaign stats are very good and the automatic implemetation of UTM codes is a real time saver.

We use Spotler for our own marketing and also on the behalf of our clients. We particularly like one of the newer features - SmartForms - this has made it so easy for us to provide out clients with web capture code that they can pop onto their website, but the data is managed withing Spotler... neat!

**What do you dislike about Spotler Mail+?**

I wish the social and survey elements were more integrated with the main platform.

Sometimes first line support takes some time getting back to us, but they always do eventually.

On occasions we have had some issues that required bug fixes and have had to wait several months for the fixes to be implimented into the release plan and had to find workaround in the meantime for these

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Automation using their Workflow apploication is great. and with one of our clients we have taken their entire training function to an online booking system utilising the Gator Events functionality.

  ### 42. Great Product with brilliant onboarding

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephen A. | Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 02, 2021

**What do you like best about Spotler Mail+?**

I signed up to Spotler (then Communigator) in January 2020, just prior to the pandemic.  The Covid-19 pandemic caused the whole process to be done remotely, which was managed by Elliott Palmer, who provided a brilliant service throughout trying circumstances.
I really liked how it was managed and the ability to record training sessions has meant I can go back and review any questions I have or any areas I was struggling with.  
Elliott was always willing to help with any questions I had throughout the process and helped me set up all my initial campaigns and processes without a hitch.

**What do you dislike about Spotler Mail+?**

I haven't experienced any real downsides

**Recommendations to others considering Spotler Mail+:**

If you are looking for marketing automation software I'd highly recommend Spotler.  Having used other providers, I can say that this is the best I have used, and with everything being in one place makes managing your marketing so much easier.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Everything being in one place has been a great benefit, form GatorLeads, to GatorMail, to GatorSurvey and now GatorSocial.  We can now track everything so much easier and it enables me to provide better reporting rather than having different tools for different platforms.  It's made my life so much easier.

  ### 43. Excellent Email Marketing & Marketing Automation Platform - Really Great Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Steve P. | Managing Director, Marketing and Advertising, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 09, 2014

**What do you like best about Spotler Mail+?**

We've been using Gator Mail from Spotler for about 9 years now. It is a really fantastic marketing automation tool that has all the enterprise features to run automated email nurture campaigns. We have been hugely impressed by the level of integration support we have received. It links to our CRM perfectly which enables me to run remarketing campaigns and triggered campaigns that run over a period of time.

**What do you dislike about Spotler Mail+?**

I dont really have any dislikes. Up until last month I wanted a way to deliver faster campaigns however Gator Mail has released a new drag and drop simple campaign tool which is fab!

**Recommendations to others considering Spotler Mail+:**

I've personally evaluated about 15 other email marketing platforms and Gator Mail is by far the best. 

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Gator Mail takes away the time that we would have previously spent on email marketing. Everything is setup and automated which makes me more efficient at what I do. I tell everyone in the marketing community to use Gator Mail because of the power of the platform.

  ### 44. Exceptional email services and insight that's really helped drive revenue for our niche brand

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rebecca H. | Marketing Manager - Turtle Mat, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2021

**What do you like best about Spotler Mail+?**

The consultancy and insights they provide are really valuable to us.

**What do you dislike about Spotler Mail+?**

Not a lot, they are great. The invoicing/quote system is sometimes something I end up missing as it's often sent as an online link in a support ticket but is straightforward to approve once there.

**Recommendations to others considering Spotler Mail+:**

They are a great choice if you are looking for support in email consultancy and insight and have really driven us forward with their platform but also this expertise.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

The main benefit is a dramatic increase in revenue generated by email, especially triggered emails. It has also streamlined our overall marketing database making this more readily at our fingertips for analysis without the huge fees of a separate database and data marketing agency. it allows us to draw on the expertise of email marketing experts without having to have someone with this dedicated skill within our small marketing team.

  ### 45. User friendly emailmarketing software made by people that care for results

**Rating:** 5.0/5.0 stars

**Reviewed by:** Xavier D. | Owner XDMC Records, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2021

**What do you like best about Spotler Mail+?**

Spotler is very user friendly,  the people behind it, from devlopers to onboarding, make you feel comfortable, always a listening ear with a drive to innovate.

**What do you dislike about Spotler Mail+?**

If you really want to take a dive into Marketing Automation, Spotler is not aiming for that high end competitiveness currently, they focus on their success to help the majority of businesses out with userfriendly innovative emailmarketingsoftware, and a helping hand.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

When we partnered with Spotler we were using it for a while ourselves already, and we started building our optin database. We were thinking of developing a Dynamics 365 CRM Connector that would not only fuel our marketing department with emailmarketing results but also leveraging it internally to our sales and service department who can easily see the clicks and opens, making the maturity of a marketing qualified lead instantly visible.  Spotler embraces the fact or co-development and is a very friendly partner to develop ideas with.

  ### 46. Full of support and great easy-to-use features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 22, 2021

**What do you like best about Spotler Mail+?**

I really enjoyed my experience with Jack Clay, who was incredibly patient and helpful in getting me set up and trained on the software. Any time I've been in touch, the customer experience has been swift and on point with an amazing team of creative engineers to resolve issues.

**What do you dislike about Spotler Mail+?**

Could possibly do with some easier report builders, but there are plenty of workarounds to get what you need.

**Recommendations to others considering Spotler Mail+:**

Be open to the experience and expertise of the team there to really expand your website's potential.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

We needed a more personalised experience and extended user journey and the automated email campaigns resolved that gap. The recommendation blocks have increased our conversion rates significantly.

  ### 47. Best E-mailmarketing and Marketing Automation software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bart v. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2021

**What do you like best about Spotler Mail+?**

Spotler is an intuitive e-mail marketing tool, credits remain valid forever, pricing is good. The assistance of the support, sales and onboarding team and employees is fantastic. Experience in all kinds of markets, like healthcare, B2B, E-commerce, B2C, government, small business and large corporations.

**What do you dislike about Spotler Mail+?**

There are no downsides to mention about Spotler. Compared to other identical tools, Spotler has chosen to not go technical, which makes the tool really intuitive and easy-to-learn.

**Recommendations to others considering Spotler Mail+:**

Are you looking to start with professional e-mail marketing or considering switching from free tools like Mailchimp? Then I would certainly recommend Spotler, as it is an easy-to-use and easy-to-learn tool, with good pricing and brilliant support desk. Also, do not worry about GDPR, as Spotler has this fully covered in their terms and agreements.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Marketing Automation campaigns, form integration in websites, database management, compliance with GDPR. For large corporations and for small businesses.

  ### 48. User-friendly email marketing software with an excellent customer support team!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Shauny B. | Marketeer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 11, 2021

**What do you like best about Spotler Mail+?**

Using Spotler as your email marketing automation software has a few advantages. Firstly, the software is very user-friendly. Secondly, unlike other email marketing software, emails send via Spotler rarely end up in the spam folder. But most importantly, Spotler has an excellent customer support team. Their telephone accessibility is great, and you always get to speak to someone accurate, skilled and friendly. Besides, the staff members in Spotler’s support team always pro-actively think along and take their time to help you out, which is very helpful!

**What do you dislike about Spotler Mail+?**

The only disadvantage I could think of is the fact that the startup costs can be quite expensive. I’m talking about letting Spotler create a premium template for your emails. However, Spotler recently launched a template editor which is free of charge.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Using Spotler's email marketing automation software helps me stay in touch with (potential) customers on a regularly basis.

  ### 49. Satisfied with the collaboration and the possibilities in the program

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anna K. | Online Marketing Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2021

**What do you like best about Spotler Mail+?**

Customer service is easily accessible, the contact at the beginning is also pleasant. In addition, there is an onboarding for the use of the program, so you immediately know what the program can do and how you can get started quickly.

**What do you dislike about Spotler Mail+?**

Customer service does not always provide the right answers. You notice that they have less knowledge of the matter. Many different contact persons, for each part you need someone else. The design of the newsletter is standard, for example no exciting elements can be added.

**Recommendations to others considering Spotler Mail+:**

Do not choose a standard template and ask directly about the possibilities for a custom template. This allows you to respond better to the identity of your company and what you want to achieve with the newsletter.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Easily send newsletters and service messages to customers. Make offers via the newsletter and thus increase sales.

  ### 50. All round marketing and sales platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Emma D. | Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 21, 2021

**What do you like best about Spotler Mail+?**

Spotler enables to do what I do best efficiently and effectively... marketing my business. It covers all the key communication channels and they all correspond to each other. And the lead scoring embedded throughout makes identifying MQLs (and backing them up!) so simple. And the fact I know I have an account manager, James, to back up or question any campaigns or ideas I have, and that there is a support team at the end of the phone or email for any technical problems is so reassuring when you are time and resource poor.

**What do you dislike about Spotler Mail+?**

We use a lesser known CRM system, Pipedrive, which doesn't integrate directly so we've had to invest in a separate integration. Despite this, James and the technical team are supporting the integration and assisting the best they can.

**What problems is Spotler Mail+ solving and how is that benefiting you?**

Having everything all in one place, our marketing automation toolbox, easy to see how all the products link into one another. This helps with communicating with prospects and customers alike.


## Spotler Mail+ Discussions
  - [What is Spotler used for?](https://www.g2.com/discussions/what-is-spotler-used-for)
  - [What is Pure360 used for?](https://www.g2.com/discussions/what-is-pure360-used-for)
  - [I would recommend this product](https://www.g2.com/discussions/i-would-recommend-this-product) - 1 upvote

- [View Spotler Mail+ pricing details and edition comparison](https://www.g2.com/products/spotler-mail/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+17%3A41%3A19+-0500&secure%5Bsession_id%5D=33d5629b-4dd4-4123-944e-498ecb7370fb&secure%5Btoken%5D=bf1cad24762c73df317ad09edab49355322093ea3415d2570ce534d682cd9d30&format=llm_user)

## Spotler Mail+ Features
**Email Marketing**
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses

**Online Marketing**
- Landing Pages and Forms
- Dynamic Content
- A/B Testing
- Mobile Optimized
- Search Tracking and Optimization

**Data Availability**
- Contact Data Availability
- Company Data Availability
- Industry Research Availability
- Technographic Data Availability

**Lead Generation**
- Lead Builder
- CRM Integration
- Marketing Automation Integration
- Social Media Integration
- Data Import & Export Tools

**Lead Facilitation**
- Lead Qualification
- Lead Follow-up

**Content & Collaboration**
- Content Calendar
- Content Library
- Shared Inbox
- Approval Workflows
- Users and Permissions
- Content Creation

**Lead Monitoring**
- Features
- Performance
- Identification

**Survey Management**
- Survey Builder
- Question Types
- Templates
- Survey Distribution

**Agentic AI - Visitor Identification**
- Cross-system Integration

**Agentic AI - Lead Capture**
- Cross-system Integration
- Proactive Assistance

**Agentic AI - Marketing Account Intelligence**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction

**Lead Management**
- Marketing Lead Database
- Data Quality Management
- Segmentation
- Lead Scoring and Grading
- Lead Nurturing
- Online Behavior Tracking
- Automated Alerts and Tasks
- CRM Lead Integration

**Social Management**
- Social Analytics
- Social Publishing
- Campaign Optimization
- Social Engagement
- Campaign Planning
- Hashtag Capabilites

**Data Accuracy**
- Contact Data Accuracy
- Company Data Accuracy
- Technographic Data Accuracy

**Lead Intelligence**
- Market Insights 
- Account-level Insights 
- Lead Analysis 

**Organization**
- Opportunity and Pipeline Management 
- Data Entry
- Integrations / APIs

**Data Capture**
- Mobile
- Websites
- Social Media
- Data

**Survey Customization**
- Branching/Skip Logic
- Branding
- Multimedia Support
- Multilingual Surveys

**Campaign Management**
- Program Management
- Event / Webinar Marketing
- Calendaring
- Budgeting

**Lead Management**
- Segmentation 
- Predictive Scoring 
- Account Identification 

**Performance Analysis**
- Peformance Tracking

**Analytics**
- Export/Import
- Reporting

**Survey Insights**
- Reporting & Analytics
- BI Tools Integration
- Data Exporting
- Permissions

**Agentic AI - Sales Intelligence**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Social Media Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Social**
- Social Listening
- Social Sharing
- Social Campaigns
- Social Media Engagement
- Social Media Advertising

**Platform**
- Internationalization
- User, Role, and Access Management
- Performance and Reliability
- Reporting/Dashboards
- Mobile User Support
- APIs

**Marketing Campaigns**
- Omni-Channel Tracking 
- Revenue Planning 
- Media Attribution 
- Opportunity Timeline 
- Customization 

**Sales Analysis**
- ROI Forecasting 
- Sales Forecasting 

**Customization**
- Forms
- Templates
- Integration

**Agentic AI - Survey**
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Reporting & Analytics**
- Basic Reporting
- Web Analytics
- ROI Analytics
- Revenue Analytics
- SEO / Keyword Analytics

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Data Availability - Marketing Account Intelligence **
- Technographic Data Availability

**Platform**
- Customization 
- Workflow Capability
- User, Role, and Access Management
- Internationalization
- Sandbox / Test Environments
- Performance and Reliability
- Output Document Generation

**Data Accuracy - Marketing Account Intelligence **
- Technographic Data Accuracy

**Agentic AI - AI Sales Assistant**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Marketing Automation**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications

**Features**
- Lead Builder
- Integration to CRM/Marketing Automation
- Data Cleaning/Enrichment
- Data Segmentation/Filtering
- Search
- News/People Alerts
- Connections
- Reporting
- Messaging

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