[
Hotjar ... Reviews
](https://www.g2.com/products/hotjar-by-contentsquare/reviews)

[
Hotjar ... Reviews
](https://www.g2.com/products/hotjar-by-contentsquare/reviews)

# Hotjar by Contentsquare Pricing Overview

[Editedit](https://my.g2.com/hotjar-by-contentsquare/pricings)

Free Trial

## Hotjar by Contentsquare Pricing Key Insights

Last updated on Apr 30, 2026

* * *

Hotjar by Contentsquare offers **4 pricing editions** , starting at **$0**. Hotjar by Contentsquare pricing tiers are designed to support different usage levels and team sizes. Hotjar by Contentsquare also offers a **free trial**. Higher-tier plans are available via direct consultation with the vendor. Compare the Hotjar by Contentsquare pricing table below to figure out the best fit for your needs.

* * *

Free — $0

Growth — $39

Pro — Contact Us

Enterprise — Contact Us

Rated 4.3 / 5

\*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller.

Free

Free

A simple way to get started

- 200k monthly sessions
- 1 project
- Replays, Heatmaps + Funnels
- Error & performance monitoring
- Basic surveys
- Connect with LLMs (MCP)

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Growth

$39.00

Optimize experiences to boost engagement and conversion.

- Everything in Free, and:
- From 7k monthly sessions
- 13 month data access
- 3 projects
- Zone-based heatmaps
- Journey analysis
- Impact quantification
- Sense, Contentsquare's AI

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Pro

Contact Us

Surface optimizations faster and prioritize by revenue impact.

- Everything in Growth, and:
- From 1m+ monthly sessions
- 6 projects
- Precision filtering, retroactive
- Multi-session replay summaries
- Revenue goals & tracking
- Sense Analyst (add-on)

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Enterprise

Contact Us

Scale optimization insights across the entire enterprise.

- Everything in Pro, and:
- Custom monthly sessions
- Unlimited projects
- Experience monitoring
- Error summaries
- Data feeds
- Dedicated support & SLAs
- Sense Analyst (add-on)

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Hotjar by Contentsquare offers four plans designed to grow with you. 

Pick the products you need and the plan level that fits your goals — from a free tier for early-stage teams to enterprise-grade analytics for large organizations.

Pricing information for Hotjar by Contentsquare is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Hotjar by Contentsquare must be conducted with the seller.
Included in every plan

Session replays  
Replay any journey to see exactly what the customer experienced, and where they navigated inside your site.

Surveys  
Effortlessly collect and analyze user feedback with surveys.

Heatmaps  
See how customers interact with each page and which content makes users click, tap, bounce, or want to read more.

Integrations  
Enhance your experience insights by connecting to your favorite apps and ecosystem, like Analytics or A/B Testing.

Pricing information was last updated on June 04, 2026

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## Hotjar by Contentsquare Pricing FAQs

Generated using AI

Is Hotjar by Contentsquare free, or does it offer a free trial?

Yes. According to G2 data, Hotjar by Contentsquare offers a free plan with limited features. Users can upgrade to paid plans for additional capabilities. Visit the seller's official pricing page to compare plan options and features.

How much does Hotjar by Contentsquare cost in 2026?

According to G2 data, Hotjar by Contentsquare pricing in 2026 starts at $39.00. Pricing may vary based on billing terms or usage, so users should review the Contentsquare's official pricing page for the most current details.

Who is Hotjar by Contentsquare pricing best suited for?

According to G2 reviews, Hotjar's pricing is best suited for small businesses and early-stage startups that benefit most from the free or Plus tiers to validate UX assumptions without significant investment. G2 reviewers from industries including marketing, e-commerce, health and wellness, and SaaS software consistently report strong value at entry-level tiers. Mid-market teams in retail, hospitality, and computer software gravitate toward Hotjar's Business tier for advanced segmentation and integrations. Enterprise users appear on G2 but occasionally flag that session limits and the modular pricing structure across Observe, Ask, and Engage can make total costs less predictable as usage scales across larger organizations.

What are the key differences between the free and paid versions of Hotjar by Contentsquare?

Hotjar's free Observe tier caps recordings at 1,050 sessions per month and provides unlimited heatmaps with automatic data capture, but lacks filtering, segmentation, and custom event tracking. G2 reviewers frequently cite these session caps and the absence of advanced filtering as the primary reasons for upgrading. Hotjar's paid Observe plans starting at €32/month unlock up to 3,000 sessions, custom event tracking via the Events API, and data segmentation. Higher Observe tiers add integrations, user attribute tracking, frustration signals, funnels, console tracking, and SSO. Several G2 reviewers note the free tier has become increasingly limited over time, making it less viable for growing or higher-traffic websites.

Is Hotjar by Contentsquare considered good value for its pricing?

G2 reviewers broadly consider Hotjar good value, particularly for small businesses and mid-market teams. The free tier draws consistent praise for offering meaningful functionality including heatmaps and session recordings without cost. Paid plans starting at €32/month are frequently described as affordable relative to competitors, with multiple G2 users highlighting the breadth of features per price point. However, recurring complaints center on session recording caps even on paid plans, the separated pricing model requiring multiple subscriptions across Observe, Ask, and Engage modules, and costs escalating significantly for high-traffic sites. Some reviewers mention comparing Hotjar to alternatives like FullStory, VWO, and Crazy Egg when seeking more advanced capabilities at scale.

## Top-Rated Alternatives

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## Hotjar by Contentsquare Alternatives Pricing

The following is a quick overview of editions offered by other [Heatmap Tools](https://www.g2.com/categories/heatmap-tools)

| Product | Price | Features |
| --- | --- | --- |
| ![Fullstory](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7c9a73590d298181d8d2df5c933c8f93/fullstory.png)[Fullstory](https://www.g2.com/products/fullstory/reviews) Business | Contact Us | For teams that need total cross-functional clarity into their digital portfolio. Autocapture Session Insights Core Product Analytics Mobile Add-On |
| ![Mouseflow](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8b0d76705d1a8283c70e93d765cd1735/mouseflow.png)[Mouseflow](https://www.g2.com/products/mouseflow/reviews) Free Forever | Free500 Sessions Per Month | Start spotting friction and drop-offs on limited traffic. 1 website project 1 conversion funnel analytics 1 month data retention Unlimited users Click, scroll, & geo heatmaps Friction detection |
| ![Lucky Orange](https://images.g2crowd.com/uploads/product/image/small_square/small_square_39a29cd2072eb64f285afe0cbc1872fe/lucky-orange.png)[Lucky Orange](https://www.g2.com/products/lucky-orange/reviews) Free | $0.00Per Month | Full access to get started 100 monthly sessions 1 website Unlimited team members 30-day data storage Unlimited session recordings Unlimited heatmap data Unlimited conversion funnels Unlimited chats Unlimited surveys and announcements Unlimited dashboards Unlimited events |

Various alternatives pricing & plans

Free Trial

Pricing information for the above various Hotjar by Contentsquare alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

## Hotjar by Contentsquare Pricing Reviews
(2)

  

 ![Art B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Art B.")
AB

Art B.

Conversion Rata Optimisation Manager

Mid-Market (51-1000 emp.)

10/9/2025

"3 Years with Hotjar - Outstanding User Insights Platform for E-commerce Growth"

5/5

What do you like best about Hotjar by Contentsquare?

After using Hotjar for nearly 3 years in our e-commerce business, I can confidently say it's one of the best investments we've made. The platform is incredibly intuitive and easy to use - even non-technical team members quickly mastered it. Implementation was seamless, taking just minutes to get up and running. The breadth of features is impressive: heatmaps, session recordings, feedback polls, and surveys give us comprehensive insights into customer behavior. Customer support has been consistently responsive and helpful whenever we've had questions. We use Hotjar daily to optimize our website, and the insights have directly contributed to improving our conversion rates and user experience. The integration capabilities are excellent, working smoothly with our existing tech stack. Review collected by and hosted on G2.com.

What do you dislike about Hotjar by Contentsquare?

While Hotjar is excellent overall, there are a few minor areas for improvement. Occasionally, the dashboard can feel a bit slow when loading large datasets from high-traffic periods. The pricing tiers could be more flexible for mid-sized businesses experiencing rapid growth. Some advanced filtering options in session recordings could be more granular. However, these are relatively minor issues that don't significantly impact the overall value and usefulness of the platform. The team is constantly improving the product, and I've seen many of our previous concerns addressed through updates over the years. Review collected by and hosted on G2.com.

What problems is Hotjar by Contentsquare solving and how is that benefiting you?

Hotjar has been instrumental in solving several critical challenges for our e-commerce business. First, it eliminated the guesswork in understanding why customers were abandoning carts or not completing purchases - session recordings and heatmaps revealed friction points we never knew existed. Second, it helped us prioritize our optimization efforts by showing us exactly where users were struggling or getting confused on our site. The feedback widgets allowed us to capture real-time customer insights without interrupting their journey. Third, it bridged the communication gap between our marketing, design, and development teams by providing concrete visual evidence of user behavior. As a result, we've seen measurable improvements in conversion rates, reduced bounce rates, and increased average order values. The data-driven insights have also helped us make confident decisions about website changes, saving time and resources that would have been wasted on ineffective modifications. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

  

 ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services")
UC

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

9/16/2025

"A Good Starting Point for Tracking"

3.5/5

What do you like best about Hotjar by Contentsquare?

Hotjar is easy to install and get working on any website. I use it every week to check heat maps and other charts above and beyond what Google Analytics offers. I recently found VWO to be a more extensive tracking platform (that is also extensively more expensive) and has some more advanced features. I'm glad to see that HotJar has A/B testing now as a feature. Review collected by and hosted on G2.com.

What do you dislike about Hotjar by Contentsquare?

I don't have much to say against Hotjar; it's a good starting point for checking heatmaps, recordings, etc. Review collected by and hosted on G2.com.

What problems is Hotjar by Contentsquare solving and how is that benefiting you?

HotJar allows us to track heatmaps of where people are looking and clicking on our website and to view recordings of the website to see the customer journey, any issues in the flow of the website and be able to make improvements to the website. Review collected by and hosted on G2.com.

Show More

Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise. G2 IconCurrent UserValidated ReviewerIncentivizedSource: G2 invite

Hotjar by Contentsquare Comparisons

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7c9a73590d298181d8d2df5c933c8f93/fullstory.png "Product Avatar Image")

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4.5/5(1,052)

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4.6/5(690)

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4.6/5(874)

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