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Best Session Replay Software for Small Business

Alanna Iwuh
A
Researched and written by Alanna Iwuh

Products classified in the overall Session Replay category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Session Replay to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Session Replay category.

In addition to qualifying for inclusion in the Session Replay Software category, to qualify for inclusion in the Small Business Session Replay Software category, a product must have at least 10 reviews left by a reviewer from a small business.

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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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25 Listings in Small Business Session Replay Available

(2,249)4.6 out of 5
4th Easiest To Use in Session Replay software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.

    Users
    • Software Engineer
    • CTO
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 61% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LogRocket Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Session Replay
    400
    Ease of Use
    311
    User Insights
    212
    User Behavior Tracking
    207
    Insights
    204
    Cons
    Session Management
    152
    Missing Features
    85
    Expensive
    84
    Filtering Issues
    79
    Search Difficulty
    70
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LogRocket features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.2
    7.9
    Frustration Tracking
    Average: 8.2
    8.3
    Search Box
    Average: 8.0
    8.4
    Error and Bug Tracking
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2016
    HQ Location
    Boston, Massachusetts
    Twitter
    @LogRocket
    14,898 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    513 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LogRocket combines session replay, product analytics, and error tracking – empowering software teams to create the ideal product experience.

Users
  • Software Engineer
  • CTO
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 61% Small-Business
  • 29% Mid-Market
LogRocket Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Session Replay
400
Ease of Use
311
User Insights
212
User Behavior Tracking
207
Insights
204
Cons
Session Management
152
Missing Features
85
Expensive
84
Filtering Issues
79
Search Difficulty
70
LogRocket features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.2
7.9
Frustration Tracking
Average: 8.2
8.3
Search Box
Average: 8.0
8.4
Error and Bug Tracking
Average: 8.4
Seller Details
Company Website
Year Founded
2016
HQ Location
Boston, Massachusetts
Twitter
@LogRocket
14,898 Twitter followers
LinkedIn® Page
www.linkedin.com
513 employees on LinkedIn®
(1,018)4.5 out of 5
2nd Easiest To Use in Session Replay software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PostHog is the open-source, all-in-one platform that helps engineers build better products. We enable software teams to capture events, perform analytics, record user sessions, conduct experiments

    Users
    • Software Engineer
    • Founder
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 78% Small-Business
    • 16% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • PostHog Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    220
    Easy Setup
    181
    Analytics
    172
    Insights
    149
    Session Recordings
    131
    Cons
    Learning Curve
    108
    Steep Learning Curve
    90
    Missing Features
    62
    Complexity
    60
    Confusion
    58
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • PostHog features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    7.9
    Frustration Tracking
    Average: 8.2
    7.8
    Search Box
    Average: 8.0
    7.5
    Error and Bug Tracking
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    PostHog
    Company Website
    Year Founded
    2020
    HQ Location
    San Francisco, US
    Twitter
    @posthog
    18,336 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    124 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PostHog is the open-source, all-in-one platform that helps engineers build better products. We enable software teams to capture events, perform analytics, record user sessions, conduct experiments

Users
  • Software Engineer
  • Founder
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 78% Small-Business
  • 16% Mid-Market
PostHog Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
220
Easy Setup
181
Analytics
172
Insights
149
Session Recordings
131
Cons
Learning Curve
108
Steep Learning Curve
90
Missing Features
62
Complexity
60
Confusion
58
PostHog features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
7.9
Frustration Tracking
Average: 8.2
7.8
Search Box
Average: 8.0
7.5
Error and Bug Tracking
Average: 8.4
Seller Details
Seller
PostHog
Company Website
Year Founded
2020
HQ Location
San Francisco, US
Twitter
@posthog
18,336 Twitter followers
LinkedIn® Page
www.linkedin.com
124 employees on LinkedIn®

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(49)4.5 out of 5
7th Easiest To Use in Session Replay software
View top Consulting Services for Microsoft Clarity
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Clarity is a free, easy-to-use tool that captures how real people actually use your site. Setup is easy, and you'll start getting data in minutes. With advanced heatmaps, session recordings, and power

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 63% Small-Business
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Microsoft Clarity Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Recording
    4
    Insights
    3
    Session Recordings
    3
    Analytics
    2
    Cons
    Recording Issues
    2
    UX Issues
    2
    Customization Difficulty
    1
    Delays
    1
    Error Management
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Microsoft Clarity features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    7.8
    Frustration Tracking
    Average: 8.2
    6.8
    Search Box
    Average: 8.0
    7.1
    Error and Bug Tracking
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,084,579 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    226,132 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Clarity is a free, easy-to-use tool that captures how real people actually use your site. Setup is easy, and you'll start getting data in minutes. With advanced heatmaps, session recordings, and power

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 63% Small-Business
  • 24% Mid-Market
Microsoft Clarity Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Recording
4
Insights
3
Session Recordings
3
Analytics
2
Cons
Recording Issues
2
UX Issues
2
Customization Difficulty
1
Delays
1
Error Management
1
Microsoft Clarity features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
7.8
Frustration Tracking
Average: 8.2
6.8
Search Box
Average: 8.0
7.1
Error and Bug Tracking
Average: 8.4
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,084,579 Twitter followers
LinkedIn® Page
www.linkedin.com
226,132 employees on LinkedIn®
Ownership
MSFT
(330)4.3 out of 5
10th Easiest To Use in Session Replay software
View top Consulting Services for Hotjar
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hotjar, part of the Contentsquare group, provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver real value to them.

    Users
    • Product Manager
    • Digital Marketing Specialist
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 51% Small-Business
    • 38% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hotjar Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    12
    Features
    11
    Heatmaps
    10
    Helpful
    10
    Session Replay
    9
    Cons
    Recording Issues
    4
    Difficult Filtering
    3
    Expensive
    3
    Filtering Issues
    3
    Inadequate Filtering
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hotjar features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Frustration Tracking
    Average: 8.2
    8.6
    Search Box
    Average: 8.0
    9.1
    Error and Bug Tracking
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @Contentsquare
    6,602 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,785 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hotjar, part of the Contentsquare group, provides Product Experience Insights that show how users behave and what they feel strongly about, so product teams can deliver real value to them.

Users
  • Product Manager
  • Digital Marketing Specialist
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 51% Small-Business
  • 38% Mid-Market
Hotjar Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
12
Features
11
Heatmaps
10
Helpful
10
Session Replay
9
Cons
Recording Issues
4
Difficult Filtering
3
Expensive
3
Filtering Issues
3
Inadequate Filtering
3
Hotjar features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.5
Frustration Tracking
Average: 8.2
8.6
Search Box
Average: 8.0
9.1
Error and Bug Tracking
Average: 8.4
Seller Details
Year Founded
2012
HQ Location
Paris
Twitter
@Contentsquare
6,602 Twitter followers
LinkedIn® Page
www.linkedin.com
1,785 employees on LinkedIn®
(334)4.6 out of 5
3rd Easiest To Use in Session Replay software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lucky Orange’s powerful suite of website analytics tools including website heatmaps and session recordings coupled with its Discovery AI assistant make it easy to pinpoint opportunities to optimize yo

    Users
    • Owner
    • CEO
    Industries
    • Retail
    • Marketing and Advertising
    Market Segment
    • 84% Small-Business
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Lucky Orange Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    56
    Ease of Use
    51
    Session Replay
    45
    Heatmaps
    38
    User Behavior Tracking
    37
    Cons
    Recording Issues
    20
    Expensive
    16
    Learning Curve
    12
    Plan Limitations
    12
    Dashboard Issues
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lucky Orange features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    8.2
    Frustration Tracking
    Average: 8.2
    7.8
    Search Box
    Average: 8.0
    7.3
    Error and Bug Tracking
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Overland Park, KS
    Twitter
    @luckyorange
    10,694 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lucky Orange’s powerful suite of website analytics tools including website heatmaps and session recordings coupled with its Discovery AI assistant make it easy to pinpoint opportunities to optimize yo

Users
  • Owner
  • CEO
Industries
  • Retail
  • Marketing and Advertising
Market Segment
  • 84% Small-Business
  • 12% Mid-Market
Lucky Orange Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
56
Ease of Use
51
Session Replay
45
Heatmaps
38
User Behavior Tracking
37
Cons
Recording Issues
20
Expensive
16
Learning Curve
12
Plan Limitations
12
Dashboard Issues
11
Lucky Orange features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
8.2
Frustration Tracking
Average: 8.2
7.8
Search Box
Average: 8.0
7.3
Error and Bug Tracking
Average: 8.4
Seller Details
Company Website
Year Founded
2012
HQ Location
Overland Park, KS
Twitter
@luckyorange
10,694 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
(121)4.3 out of 5
11th Easiest To Use in Session Replay software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amplitude Session Replay is a type of analytics solution designed to help teams understand user behavior through high-fidelity replays of user sessions. This innovative tool merges qualitative insight

    Users
    • Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 44% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Amplitude Session Replay Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Session Replay
    39
    User Behavior Tracking
    31
    Session Recordings
    21
    Analytics
    16
    Ease of Use
    16
    Cons
    Recording Issues
    11
    Replay Issues
    11
    Filtering Issues
    10
    Capture Issues
    9
    Slow Loading
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Amplitude Session Replay features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.2
    7.2
    Frustration Tracking
    Average: 8.2
    7.6
    Search Box
    Average: 8.0
    6.8
    Error and Bug Tracking
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Amplitude
    Company Website
    Year Founded
    2012
    HQ Location
    San Francisco, CA
    Twitter
    @Amplitude_HQ
    21,867 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    961 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Amplitude Session Replay is a type of analytics solution designed to help teams understand user behavior through high-fidelity replays of user sessions. This innovative tool merges qualitative insight

Users
  • Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 44% Small-Business
  • 31% Mid-Market
Amplitude Session Replay Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Session Replay
39
User Behavior Tracking
31
Session Recordings
21
Analytics
16
Ease of Use
16
Cons
Recording Issues
11
Replay Issues
11
Filtering Issues
10
Capture Issues
9
Slow Loading
9
Amplitude Session Replay features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.2
7.2
Frustration Tracking
Average: 8.2
7.6
Search Box
Average: 8.0
6.8
Error and Bug Tracking
Average: 8.4
Seller Details
Seller
Amplitude
Company Website
Year Founded
2012
HQ Location
San Francisco, CA
Twitter
@Amplitude_HQ
21,867 Twitter followers
LinkedIn® Page
www.linkedin.com
961 employees on LinkedIn®
(851)4.5 out of 5
Optimized for quick response
8th Easiest To Use in Session Replay software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Fullstory is a behavioral data and analytics platform that helps technology leaders and digital experience teams understand their digital story so they can drive better digital experiences. Customer-c

    Users
    • Product Manager
    • Senior Product Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 50% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Fullstory Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    35
    Customer Support
    31
    Helpful
    26
    Insights
    26
    Session Replay
    21
    Cons
    Learning Curve
    18
    Limitations
    10
    Expensive
    9
    Difficulty
    8
    Limited Features
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Fullstory features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Frustration Tracking
    Average: 8.2
    8.2
    Search Box
    Average: 8.0
    8.4
    Error and Bug Tracking
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Fullstory
    Company Website
    Year Founded
    2014
    HQ Location
    Atlanta, GA
    Twitter
    @fullstory
    4,925 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    559 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Fullstory is a behavioral data and analytics platform that helps technology leaders and digital experience teams understand their digital story so they can drive better digital experiences. Customer-c

Users
  • Product Manager
  • Senior Product Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 50% Mid-Market
  • 29% Small-Business
Fullstory Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
35
Customer Support
31
Helpful
26
Insights
26
Session Replay
21
Cons
Learning Curve
18
Limitations
10
Expensive
9
Difficulty
8
Limited Features
8
Fullstory features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
8.5
Frustration Tracking
Average: 8.2
8.2
Search Box
Average: 8.0
8.4
Error and Bug Tracking
Average: 8.4
Seller Details
Seller
Fullstory
Company Website
Year Founded
2014
HQ Location
Atlanta, GA
Twitter
@fullstory
4,925 Twitter followers
LinkedIn® Page
www.linkedin.com
559 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 69% Enterprise
    • 24% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Dynatrace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    38
    Ease of Use
    37
    Monitoring
    34
    Analytics
    32
    Features
    31
    Cons
    Learning Curve
    30
    Learning Difficulty
    22
    Expensive
    21
    Complex Configuration
    18
    Complexity
    14
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Dynatrace features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Frustration Tracking
    Average: 8.2
    8.4
    Search Box
    Average: 8.0
    8.4
    Error and Bug Tracking
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Dynatrace
    Year Founded
    2005
    HQ Location
    Boston, MA
    Twitter
    @Dynatrace
    18,610 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,800 employees on LinkedIn®
    Ownership
    NYSE: DT
Product Description
How are these determined?Information
This description is provided by the seller.

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights,

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 69% Enterprise
  • 24% Mid-Market
Dynatrace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
38
Ease of Use
37
Monitoring
34
Analytics
32
Features
31
Cons
Learning Curve
30
Learning Difficulty
22
Expensive
21
Complex Configuration
18
Complexity
14
Dynatrace features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.2
8.3
Frustration Tracking
Average: 8.2
8.4
Search Box
Average: 8.0
8.4
Error and Bug Tracking
Average: 8.4
Seller Details
Seller
Dynatrace
Year Founded
2005
HQ Location
Boston, MA
Twitter
@Dynatrace
18,610 Twitter followers
LinkedIn® Page
www.linkedin.com
5,800 employees on LinkedIn®
Ownership
NYSE: DT
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Smartlook is an analytics solution for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind your users' actions. Learn more about our features ↩️ Brands can easil

    Users
    • CEO
    • Owner
    Industries
    • Computer Software
    • Marketing and Advertising
    Market Segment
    • 85% Small-Business
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Smartlook Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Insights
    4
    User Interface
    3
    Analytics
    2
    Customization
    2
    Cons
    Frustration
    2
    Cluttered Interface
    1
    Complex Features
    1
    Dashboard Issues
    1
    Data Retention
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Smartlook features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.2
    8.4
    Frustration Tracking
    Average: 8.2
    8.4
    Search Box
    Average: 8.0
    8.4
    Error and Bug Tracking
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    721,649 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95,386 employees on LinkedIn®
    Ownership
    NASDAQ:CSCO
Product Description
How are these determined?Information
This description is provided by the seller.

Smartlook is an analytics solution for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind your users' actions. Learn more about our features ↩️ Brands can easil

Users
  • CEO
  • Owner
Industries
  • Computer Software
  • Marketing and Advertising
Market Segment
  • 85% Small-Business
  • 12% Mid-Market
Smartlook Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Insights
4
User Interface
3
Analytics
2
Customization
2
Cons
Frustration
2
Cluttered Interface
1
Complex Features
1
Dashboard Issues
1
Data Retention
1
Smartlook features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.2
8.4
Frustration Tracking
Average: 8.2
8.4
Search Box
Average: 8.0
8.4
Error and Bug Tracking
Average: 8.4
Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
721,649 Twitter followers
LinkedIn® Page
www.linkedin.com
95,386 employees on LinkedIn®
Ownership
NASDAQ:CSCO
(490)4.7 out of 5
Optimized for quick response
14th Easiest To Use in Session Replay software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Contentsquare is the AI-powered, all-in-one experience intelligence platform that helps teams understand why customers engage or abandon—and what to do about it. Trusted by 2,000+ enterprise brands

    Users
    • Web Analyst
    • Digital Analyst
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 48% Enterprise
    • 30% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Contentsquare Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    25
    Analytics
    18
    Ease of Use
    15
    Customer Understanding
    14
    Helpful
    14
    Cons
    Complex Features
    8
    Improvements Needed
    7
    Missing Features
    5
    Complexity
    4
    Confusing Usability
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Contentsquare features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.2
    8.9
    Frustration Tracking
    Average: 8.2
    8.0
    Search Box
    Average: 8.0
    8.5
    Error and Bug Tracking
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @Contentsquare
    6,602 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,785 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Contentsquare is the AI-powered, all-in-one experience intelligence platform that helps teams understand why customers engage or abandon—and what to do about it. Trusted by 2,000+ enterprise brands

Users
  • Web Analyst
  • Digital Analyst
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 48% Enterprise
  • 30% Mid-Market
Contentsquare Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
25
Analytics
18
Ease of Use
15
Customer Understanding
14
Helpful
14
Cons
Complex Features
8
Improvements Needed
7
Missing Features
5
Complexity
4
Confusing Usability
4
Contentsquare features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.2
8.9
Frustration Tracking
Average: 8.2
8.0
Search Box
Average: 8.0
8.5
Error and Bug Tracking
Average: 8.4
Seller Details
Company Website
Year Founded
2012
HQ Location
Paris
Twitter
@Contentsquare
6,602 Twitter followers
LinkedIn® Page
www.linkedin.com
1,785 employees on LinkedIn®
(317)4.7 out of 5
13th Easiest To Use in Session Replay software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Plerdy CRO, SEO & A/B Testing Tools — a powerful toolkit designed to enhance conversions, refine user experience, and optimize your online store’s performance. 🚀 A/B Testing Tool With Plerdy's

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 90% Small-Business
    • 6% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Plerdy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Heatmaps
    19
    Ease of Use
    18
    Insights
    15
    Valuable Insights
    14
    SEO Optimization
    13
    Cons
    Learning Curve
    14
    Steep Learning Curve
    8
    Complexity
    6
    Interface Usability
    5
    Complex Features
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Plerdy features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.2
    8.5
    Frustration Tracking
    Average: 8.2
    8.6
    Search Box
    Average: 8.0
    8.4
    Error and Bug Tracking
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Plerdy
    Year Founded
    2017
    HQ Location
    Lviv, Lvivska
    Twitter
    @plerdy_com
    114 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Plerdy CRO, SEO & A/B Testing Tools — a powerful toolkit designed to enhance conversions, refine user experience, and optimize your online store’s performance. 🚀 A/B Testing Tool With Plerdy's

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 90% Small-Business
  • 6% Mid-Market
Plerdy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Heatmaps
19
Ease of Use
18
Insights
15
Valuable Insights
14
SEO Optimization
13
Cons
Learning Curve
14
Steep Learning Curve
8
Complexity
6
Interface Usability
5
Complex Features
4
Plerdy features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.2
8.5
Frustration Tracking
Average: 8.2
8.6
Search Box
Average: 8.0
8.4
Error and Bug Tracking
Average: 8.4
Seller Details
Seller
Plerdy
Year Founded
2017
HQ Location
Lviv, Lvivska
Twitter
@plerdy_com
114 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
(1,096)4.4 out of 5
15th Easiest To Use in Session Replay software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Heap is the only digital insights platform that gives you complete understanding of your customers’ digital journeys, so you can quickly improve conversion, retention, and customer delight. - Impro

    Users
    • Product Manager
    • Software Engineer
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 54% Mid-Market
    • 35% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Heap Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Insights
    6
    Efficiency
    5
    Automation
    4
    Easy Setup
    4
    Cons
    Data Inaccuracy
    3
    Data Management Issues
    3
    Data Management
    2
    Data Overload
    2
    Limitations
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Heap features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.2
    9.0
    Frustration Tracking
    Average: 8.2
    8.9
    Search Box
    Average: 8.0
    9.1
    Error and Bug Tracking
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Paris
    Twitter
    @Contentsquare
    6,602 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,785 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Heap is the only digital insights platform that gives you complete understanding of your customers’ digital journeys, so you can quickly improve conversion, retention, and customer delight. - Impro

Users
  • Product Manager
  • Software Engineer
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 54% Mid-Market
  • 35% Small-Business
Heap Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Insights
6
Efficiency
5
Automation
4
Easy Setup
4
Cons
Data Inaccuracy
3
Data Management Issues
3
Data Management
2
Data Overload
2
Limitations
2
Heap features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.2
9.0
Frustration Tracking
Average: 8.2
8.9
Search Box
Average: 8.0
9.1
Error and Bug Tracking
Average: 8.4
Seller Details
Year Founded
2012
HQ Location
Paris
Twitter
@Contentsquare
6,602 Twitter followers
LinkedIn® Page
www.linkedin.com
1,785 employees on LinkedIn®
(689)4.6 out of 5
Optimized for quick response
5th Easiest To Use in Session Replay software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Mouseflow: Affordable Behavioral Analytics for UX Friction & CRO Mouseflow is the intuitive and affordable behavioral analytics platform that cuts the fluff to reveal the truth behind user beha

    Users
    • CEO
    • Owner
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 68% Small-Business
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Mouseflow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    60
    Insights
    39
    Heatmaps
    31
    Session Replay
    29
    Analytics
    28
    Cons
    Missing Features
    20
    Limitations
    16
    Expensive
    13
    Session Management
    12
    Data Inaccuracy
    11
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Mouseflow features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.2
    7.9
    Frustration Tracking
    Average: 8.2
    7.8
    Search Box
    Average: 8.0
    7.7
    Error and Bug Tracking
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Mouseflow
    Company Website
    Year Founded
    2010
    HQ Location
    Copenhagen, Denmark
    Twitter
    @mouseflow
    1,759 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    64 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Mouseflow: Affordable Behavioral Analytics for UX Friction & CRO Mouseflow is the intuitive and affordable behavioral analytics platform that cuts the fluff to reveal the truth behind user beha

Users
  • CEO
  • Owner
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 68% Small-Business
  • 23% Mid-Market
Mouseflow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
60
Insights
39
Heatmaps
31
Session Replay
29
Analytics
28
Cons
Missing Features
20
Limitations
16
Expensive
13
Session Management
12
Data Inaccuracy
11
Mouseflow features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.2
7.9
Frustration Tracking
Average: 8.2
7.8
Search Box
Average: 8.0
7.7
Error and Bug Tracking
Average: 8.4
Seller Details
Seller
Mouseflow
Company Website
Year Founded
2010
HQ Location
Copenhagen, Denmark
Twitter
@mouseflow
1,759 Twitter followers
LinkedIn® Page
www.linkedin.com
64 employees on LinkedIn®
(51)4.9 out of 5
6th Easiest To Use in Session Replay software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Zipy is a trusted digital experience platform which combines session replay, frontend error monitoring, product analytics and prioritisation into one while ensuring privacy and security. What can yo

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 67% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zipy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Insights
    17
    Ease of Use
    16
    Session Replay
    16
    Issue Detection
    12
    Helpful
    10
    Cons
    Missing Features
    6
    Filtering Issues
    5
    Session Management
    5
    Difficult Filtering
    4
    Inadequate Logging
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Zipy features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.2
    8.3
    Frustration Tracking
    Average: 8.2
    9.1
    Search Box
    Average: 8.0
    9.4
    Error and Bug Tracking
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Zipy
    Year Founded
    2020
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Zipy is a trusted digital experience platform which combines session replay, frontend error monitoring, product analytics and prioritisation into one while ensuring privacy and security. What can yo

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 67% Small-Business
  • 22% Mid-Market
Zipy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Insights
17
Ease of Use
16
Session Replay
16
Issue Detection
12
Helpful
10
Cons
Missing Features
6
Filtering Issues
5
Session Management
5
Difficult Filtering
4
Inadequate Logging
4
Zipy features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.2
8.3
Frustration Tracking
Average: 8.2
9.1
Search Box
Average: 8.0
9.4
Error and Bug Tracking
Average: 8.4
Seller Details
Seller
Zipy
Year Founded
2020
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Germain UX: Real-time software monitoring platform that uncovers UX frictions' causes, Process Time and Visitors' Interests, in real-time, at a fraction of the cost. Discovers why users experience iss

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 82% Small-Business
    • 15% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Germain UX Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    3
    Ease of Use
    3
    Insights
    2
    User Behavior Tracking
    2
    User Interface
    2
    Cons
    Display Issues
    1
    Incomplete Data
    1
    Lack of Information
    1
    Limited Language Support
    1
    Limited Opportunities
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Germain UX features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.2
    9.6
    Frustration Tracking
    Average: 8.2
    9.6
    Search Box
    Average: 8.0
    9.6
    Error and Bug Tracking
    Average: 8.4
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2006
    HQ Location
    San Francisco, CA
    Twitter
    @GermainUX
    186 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Germain UX: Real-time software monitoring platform that uncovers UX frictions' causes, Process Time and Visitors' Interests, in real-time, at a fraction of the cost. Discovers why users experience iss

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 82% Small-Business
  • 15% Mid-Market
Germain UX Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
3
Ease of Use
3
Insights
2
User Behavior Tracking
2
User Interface
2
Cons
Display Issues
1
Incomplete Data
1
Lack of Information
1
Limited Language Support
1
Limited Opportunities
1
Germain UX features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.2
9.6
Frustration Tracking
Average: 8.2
9.6
Search Box
Average: 8.0
9.6
Error and Bug Tracking
Average: 8.4
Seller Details
Company Website
Year Founded
2006
HQ Location
San Francisco, CA
Twitter
@GermainUX
186 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®