Lucky Orange Reviews & Product Details

I like the ability to track live visitors and the heatmap feature that allows you to see where your clicks are coming from both on mobile and desktop. Review collected by and hosted on G2.com.

Setting parameters of recordings you want to see can be complicated when integrating with your website. They only allow 3 websites on the basic plan. I don't think adding users is available without upgrading your plan even for the same account. Review collected by and hosted on G2.com.

This is by far the most affordable heatmapping tool, but it's also the most accurate I've seen. Many of the other heatmapping tools I've tested only give a partial picture or don't include all the clicks. Lucky Orange gives more data and a more accurate picture of the data. Review collected by and hosted on G2.com.

The dashboard is a little clunky, and it's a pain to set up new users. Review collected by and hosted on G2.com.

For the price point, you get analytics, heat mapping, chat... amazing info that is intuitive to get. Review collected by and hosted on G2.com.

The marketing funnel feature is a bit wonky. While easy to understand, I'm not sure if it does anything where I can make a useful marketing decision. Review collected by and hosted on G2.com.

The best feature of the Lucky Orange is that it records user sessions to help our marketing team understand what feature etc needs to be present where. It helps us understand why people potentially abandon a session and also helps us understanding how users interact during our virtual events. Review collected by and hosted on G2.com.

It takes some time learn, but that's nothing new really when implementing a new tool. Its relatively easy to learn and understand. Review collected by and hosted on G2.com.

Seeing what the customer is referring to and being able to help them in that specific time. Review collected by and hosted on G2.com.

Nothing really have not has any issues with the product Review collected by and hosted on G2.com.

LuckyOrange has pretty good heat maps including clicks, scrolls and rollovers. It also lets you analyze behaviour on the page in a more visible way than Google analytics. Lastly, they record user behavior on the site - which is sometime priceless Review collected by and hosted on G2.com.

They have several other features that are not clear of how they integrate with other platforms Review collected by and hosted on G2.com.

Ease of use - fast to get results and friendly user interface Review collected by and hosted on G2.com.

Costs scale up as usage increases - couldn't find more value to the tool in higher cost tiers Review collected by and hosted on G2.com.

Lucky orange is excellent at showing live visitor engagement and I have used this to help design my website for greater conversion. The heatmap tool is also on par, if not better than other tools I have previously used. Review collected by and hosted on G2.com.

The clicks on the heatmap can sometimes take a while to load. The UI does look a bit dated now but is functional. Review collected by and hosted on G2.com.

I very recently started my own page for Suzy's Mentees, for all of my mentees and this has been very helpful for reaching out to new students, and give them immediate advice online, if they cannot meet me in person. This has also helped me grow and reach a bigger audience, and keep track of my progress. The Heatmaps are very efficient as well, which is great. Review collected by and hosted on G2.com.

Not much to dislike, really. The number of sites allowed for small business pricing structure can be increased, but the overall implementation of this is so good, that I believe it is worth it. Review collected by and hosted on G2.com.

Unlike competitors, Lucky Orange offers the ability to segment and filter the heatmap data. This allows us to drill down and find conversion optimization opportunities. Review collected by and hosted on G2.com.

Unfortunately, historical data is limited. To see information further back you need to pay more for increased storage. They provide more data so it's obviously a burden to store it all - it makes sense that they'd charge for this feature. It's just tough to reconcile if you don't know how to use the historical data. Review collected by and hosted on G2.com.

Lucky Orange offers a wide range of options in its platform including heat maps, recorded sessions, and chat. The heat maps are very useful and are done in an interactive way that allows users to navigate the website and see where people have clicked most frequently. Review collected by and hosted on G2.com.

Lucky Orange doesn't provide long periods of tracking data without paying for it separately. The one-year subscription for data storage is fairly expensive (especially when, under normal circumstances, I wouldn't need to keep the data very long. If I want to be able to go back in time, though, the storage addition is required. Review collected by and hosted on G2.com.

It has a very easy setup process and has an excellent services. I love the smooth integration with HubSpot and flexible reporting features. It is easy to manage tags and keep track of the notifications. It also has a very affordable price. Review collected by and hosted on G2.com.

The custom fields are not very straightforward to deal with. Sometimes, loading takes a lot of time as well. Review collected by and hosted on G2.com.

I like its use of heatmaps and page recordings to collect real time user experience. It's recording dash also shows attribution per user: source including landing pages, location, browser. Review collected by and hosted on G2.com.

The site dashboard feature is lacking when compared to other programs in the market. My biggest critique is that it lacks data storage. Our plan currently includes only 30days of data storage. This also means that I can only compare and share data for the past 30 days and cannot compare Year over Year or Month to Month. Review collected by and hosted on G2.com.

Lucky Orange is easy to use. The interface is simple, and the information you can glean is amazing. From the heat maps to the live status to the chat - all of it amazing. Review collected by and hosted on G2.com.

The only thing I dislike is that we can not (as of yet):

- Add their tracking inside our system as it reveals to much info about the user.

- Block our internal IP addresses from within their portal. Review collected by and hosted on G2.com.

I'm a huge fan of the heat maps and they also have a report to show how many people scroll down the pages. They also show you the most clicked on links on each page. Review collected by and hosted on G2.com.

You get very limited amount of big data to work with. You can watch individual screen recordings but to make informed decisions you need larger samples. Review collected by and hosted on G2.com.

The live session, when you can follow some visitors and see how they interact with your pages, and A/B testing Review collected by and hosted on G2.com.

Sometimes the recording and live session give false pages do to caching tools Review collected by and hosted on G2.com.

Very cheap to use...

Records great video and gives great insight on details like where people logged in from, time on site, etc Review collected by and hosted on G2.com.

the site went down once and they had a hard time finding the videos that were recorded Review collected by and hosted on G2.com.

The tool was easy to use. It shows you search queries that triggered a visit to your site with the corresponding search engine. So if I was unable to see the search query in Google Analytics, LuckyOrange would show me the term. Review collected by and hosted on G2.com.

We were unable to generate a full heatmap report many times. It would crash often. Furthermore it would take ages to get a report. Review collected by and hosted on G2.com.