LogRocket Reviews & Product Details

I’ve been using LogRocket for a few weeks now, and honestly, it’s become one of those tools I don’t want to work without anymore! For someone like me working in customer support, the session replay feature is the real game-changer. Being able to see exactly what a user experienced makes debugging and understanding issues so much faster and clearer. Instead of guessing or trying to reproduce bugs based on a vague user report, I can just watch the session and immediately understand what went wrong. It saves a ton of time and removes so much back-and-forth. I also really appreciate how much context LogRocket captures around errors, network requests, browsers, and user actions, which makes it so much easier to report the issues to our dev team. Review collected by and hosted on G2.com.

It would be great if session recordings could be shared with someone even if they don't have an account on LogRocket. Review collected by and hosted on G2.com.

The session replay is the real game-changer forme. Being able to watch exactly what a user did before something broke clicks console logs, network calls, even state changes, saves us hours of guesswork. It feels like pairing with the user instead of reading vague bug reports. Review collected by and hosted on G2.com.

The data volume can grow fast if you don't fine-tune what you record. We has to spend some time setting rules to avoid capturing unnecessary sessions, and the UI can feel a bit dense when you're new to it. Review collected by and hosted on G2.com.

LogRocket is simple amazing to debug production issues, understand why a prod-fire happened analyzing users recorded sessions, besides of the recording having all the logs and network requests, having information of how many times an error happened. The issues detection with AI is crazy. Also amazing to just navigate through some sessions to see how my users are using the app, track things we can improve in our UX. The app is so clean and easy to use, the implementation is even simpler. The analytics part is also one of the best tools that we can have, just the default configs are great but it counts with a lot of features for custom setup. It's also very easy to add new projects and separate data per app. There's also a lot of stuff that I need to learn more and start to use, like alerts, surveys, and analytics features like conversion funnel, integrations, APM. Love LogRocket, I use it daily. Review collected by and hosted on G2.com.

There's no dark mode in the UI, what is very bad for a developer audience haha. Review collected by and hosted on G2.com.

I have used logrocket many times on many work/consulting projects. What i love most about logrocket is its helping hand in understanding user patterns. As a software developer sometimes i think where buttons are placed or what the action would do is very obvious; The users sometimes think otherwise. LogRocket is great for fine tuning UX patterns. Review collected by and hosted on G2.com.

The price point can be a hard pill to swallow for small projects Review collected by and hosted on G2.com.

Being able to see what a user clicked/typed via Session Replay is invaluable when troubleshooting an issue. Customers aren't often sure what they did or how they did it, but this removes the doubt and guesswork, and speeds up resolution time by eliminating additional back and forth asking investigative questions. Review collected by and hosted on G2.com.

The UI was a bit of a learning curve, but once I navigated around a bit, it's very easy now. Review collected by and hosted on G2.com.

The ability to view deep technical insights along with quantitative and qualitative data to aid in improving the overall user experience. I also appreciate the proactive nature of the dashboard highlighting potential trouble areas so that I don't have to go looking for them. Lastly I like the ability to share sessions with others so that we can have deeper and more meaningful conversations about how to solve problems. We use this software on a weekly basis to help formulate strategic decisions. Review collected by and hosted on G2.com.

Some sessions will replay in an odd way making it difficult to assess what is going on - though this is not due to logrocket and more due to the browser settings for the user within the session. Review collected by and hosted on G2.com.

It captures a lot of information about the user browser that allows me to understand what could've caused certain unexpected behavior or bad UX to the user.

It's great that it also provides the session not so much time after the issue occurred, I would believe it's instant!

It allows to filter by a handful of things that helps out while trying to debug errors: IP Address, email, user ID

It provides information about the device and location the session was recorded from.

It's really simple to use, even non-technical people can check logrocket sessions and track down a user and the session that caused the unexpected behavior

It's easy to integrate and implement all over your website!

We use Logrocket all the time and it helps a lot for the on-call engineers. Review collected by and hosted on G2.com.

Nothing that I can think of logrocket that dislikes me. Serves the purpose in an easy and pretty intuitive way! Review collected by and hosted on G2.com.

It was a very simple integration, not much config like other tools and everything just started showing. I loved the UI as well where i see all console logs, network requests and along with the session. Coming from clarity this was a huge huge boost Review collected by and hosted on G2.com.

Maybe regular emails or something on education of how to use the platform to full capcbilities like i am slowly discovering the dashboard and all. Review collected by and hosted on G2.com.

LogRocket is very easy to use and simple to integrate into an existing app. It provides an excellent overview of how users interact with the product and helps identify parts of the UI where they might be struggling. It’s also a great tool for debugging since you can see exactly what the user experienced before an issue occurred. Review collected by and hosted on G2.com.

Sometimes LogRocket masks certain data that isn’t actually sensitive, which can make it harder to fully understand what happened in a user session. Review collected by and hosted on G2.com.

I like how simple it is to use and implement, and I also appreciate the options available for the different dashboards. I also like the integration with AI (Galileo) for additional insights. Review collected by and hosted on G2.com.

I don’t like the heatmap charts or how you interact with them. The overall experience feels unclear and hard to use, and it takes more effort than it should to understand what I’m looking at or make the chart do what I want. Review collected by and hosted on G2.com.