[ Smartlook Reviews ](https://www.g2.com/products/smartlook/reviews) [ Smartlook Reviews ](https://www.g2.com/products/smartlook/reviews) # Smartlook Pricing Overview [Editedit](https://my.g2.com/smartlook/pricings) Free Trial ## Smartlook Pricing Key Insights Last updated on Apr 09, 2026 * * * Smartlook offers **3 pricing editions** , starting at **$0**. Smartlook pricing tiers are designed to support different usage levels and team sizes. Smartlook also offers a **free trial**. Compare the Smartlook pricing table below to figure out the best fit for your needs. Some plans may require you to contact **Cisco** for **custom pricing**. * * * Free — $0 Business — $55 Enterprise — Contact Us Rated 4.6 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Free $0.00 For small projects - 3000 sessions per month - 1 month data history - 10 events definitions - 2 funnels - 10 heatmaps - Supports both web and mobile platforms Show More Business $55.00 More data, deeper analysis. - 5000 sessions per month - 3 month data history - 20 events definitions - 5 funnels - 30 heatmaps - Supports both web and mobile platforms Show More Enterprise Contact Us Tailor-made solution - Custom setting of all features - Unlimited team members, projects and 24 hour support - Supports both web and mobile platforms Show More Pricing information for Smartlook is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Smartlook must be conducted with the seller. Pricing information was last updated on October 09, 2024 Show More ## Smartlook Pricing FAQs Generated using AI ### Is Smartlook free, or does it offer a free trial? Yes. According to G2 data, Smartlook offers a free plan with limited features. Users can upgrade to paid plans for additional capabilities. Visit the seller's official pricing page to compare plan options and features. ### How much does Smartlook cost in 2026? According to G2 data, Smartlook pricing in 2026 starts at $55.00. Pricing may vary based on billing terms or usage, so users should review the Cisco's official pricing page for the most current details. ### Who is Smartlook pricing best suited for? Based on G2 reviewer demographics and feedback, Smartlook's pricing is best suited for small businesses and early-stage startups that need actionable user behavior insights without the cost of enterprise tools like FullStory. The free tier appeals to solo operators and new eCommerce sites with modest traffic, as confirmed by numerous G2 reviewers across retail, food and beverage, and apparel industries. The Business plan at $55.00 suits growing small-to-mid-market teams in computer software, marketing, and health and wellness who need deeper analytics. G2 reviewers from mid-market companies in industries like education management and information technology tend to gravitate toward Smartlook's higher tiers or Enterprise plan for broader team access and custom configurations. ### What are the key differences between the free and paid versions of Smartlook? Smartlook's free tier offers 3,000 sessions per month, one month of data history, 10 event definitions, 2 funnels, and 10 heatmaps. Smartlook's paid Business plan at $55.00 per month increases these limits to 5,000 sessions, 3 months of data history, 20 events, 5 funnels, and 30 heatmaps. The Enterprise tier provides fully custom settings and unlimited team members, projects, and 24-hour support. G2 reviewers of Smartlook frequently flag the free tier's session cap and short data retention as the primary drivers for upgrading. Several G2 users on the free plan noted that while it provides meaningful insights, the limited history and session volume quickly become restrictive for growing sites. ### Is Smartlook considered good value for its pricing? Smartlook is broadly considered good value, particularly when compared to competitors. G2 reviewers of Smartlook frequently cite FullStory and Hotjar as pricier alternatives, with multiple reviewers explicitly stating Smartlook offers similar or superior functionality at a fraction of the cost. The average G2 rating of 4.5 out of 5 reflects strong overall satisfaction. However, pricing concerns are among the most commonly mentioned cons across G2 reviews, especially from small businesses and startups in emerging markets who find paid tiers steep relative to their budgets. One G2 reviewer noted switching to MS Clarity due to cost. The consensus is that Smartlook delivers strong value for growing teams but may strain very small or early-stage budgets. [ ![Sentry](https://images.g2crowd.com/uploads/product/hd_favicon/fab92494b579811459a254bd29557d0e/sentry.svg "Sentry") Sponsored Sentry 4.5/5 (215) Visit Website ](javascript:void(0)) ## Top-Rated Alternatives [ ![Fullstory](https://images.g2crowd.com/uploads/product/hd_favicon/25da526f26fb19d775e4c307ca88eaee/fullstory.svg "Fullstory") Fullstory 4.5/5 (1,032) ](https://www.g2.com/products/fullstory/reviews) [ ![Glassbox](https://images.g2crowd.com/uploads/product/hd_favicon/0e92ee7cb332bc287c7337ecd9f352be/glassbox.svg "Glassbox") Glassbox 4.9/5 (788) ](https://www.g2.com/products/glassbox/reviews) [ ![Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/65e33ca9d459546fe0def649d5bfb459/contentsquare.svg "Contentsquare") Contentsquare 4.6/5 (626) ](https://www.g2.com/products/contentsquare/reviews) [ View All Alternatives ](https://www.g2.com/products/smartlook/competitors/alternatives) ## Smartlook Alternatives Pricing The following is a quick overview of editions offered by other [Session Replay Software](https://www.g2.com/categories/session-replay) | ![Fullstory](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7c9a73590d298181d8d2df5c933c8f93/fullstory.png) [Fullstory](https://www.g2.com/products/fullstory/reviews) ##### Business | Contact Us | For teams that need total cross-functional clarity into their digital portfolio. - Autocapture - Session Insights - Core Product Analytics - Mobile Add-On | | ![Contentsquare](https://images.g2crowd.com/uploads/product/image/small_square/small_square_bec1afe91426bc6e35b257ba902d889b/contentsquare.png) [Contentsquare](https://www.g2.com/products/contentsquare/reviews) ##### Free | Free | A simple way to get started. On Free plan you’ll: - Spot friction on high-impact pages and act fast - See how users interact, or drop off and ask them why - Get clear guidance on what to fix next - Up to 200k monthly sessions - 1 project - Replays, Heatmaps + Funnels - Error & performance monitoring - Basic surveys - Connect with LLMs (MCP) [Show More](javascript:void(0);) | | ![LogRocket](https://images.g2crowd.com/uploads/product/image/small_square/small_square_ac77b5c75cc8194c0ef0c4470d7d9e5e/logrocket.png) [LogRocket](https://www.g2.com/products/logrocket/reviews) ##### FREE FOREVER | Free1000 Sessions Per Month | - Core LogRocket features - 3 seats - 1-month data retention | Various alternatives pricing & plans Free Trial Pricing information for the above various Smartlook alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller. Smartlook Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3409641711f770a43598e0ef6d37e6e1/hotjar-by-contentsquare.png "Product Avatar Image") Hotjar by Contentsquare 4.3/5 (342) [ Compare Now ](https://www.g2.com/compare/hotjar-by-contentsquare-vs-smartlook) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7c9a73590d298181d8d2df5c933c8f93/fullstory.png "Product Avatar Image") Fullstory 4.5/5 (1,051) [ Compare Now ](https://www.g2.com/compare/fullstory-vs-smartlook) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8b0d76705d1a8283c70e93d765cd1735/mouseflow.png "Product Avatar Image") Mouseflow 4.6/5 (690) [ Compare Now ](https://www.g2.com/compare/mouseflow-vs-smartlook) ##### Categories on G2 [ Digital Analytics ](https://www.g2.com/categories/digital-analytics)[ Mobile App Analytics ](https://www.g2.com/categories/mobile-app-analytics)[ Product Analytics ](https://www.g2.com/categories/product-analytics) [ Session Replay ](https://www.g2.com/categories/session-replay)[ Mobile App Optimization ](https://www.g2.com/categories/mobile-app-optimization)[ Heatmap Tools ](https://www.g2.com/categories/heatmap-tools) Show More ##### Explore More [ Top live chat service for tech support teams ](https://www.g2.com/discussions/top-live-chat-service-for-tech-support-teams-what-s-your-pick)[ Best AP automation solutions for reducing late payment fees ](https://www.g2.com/discussions/what-is-the-best-ap-automation-solution-for-reducing-late-payment-fees)[ Best Task Management Software ](https://www.g2.com/articles/best-task-management-software) [ Best quality management software for tech companies ](https://www.g2.com/discussions/what-s-the-best-quality-management-software-for-tech-companies)[ Which e-commerce service is best for tech startups ](https://www.g2.com/discussions/which-e-commerce-service-is-best-for-tech-startups)[ Pros and Cons Details ](https://www.g2.com/products/smartlook/reviews?qs=pros-and-cons) Show More [ Top live chat service for tech support teams ](https://www.g2.com/discussions/top-live-chat-service-for-tech-support-teams-what-s-your-pick)[ Best AP automation solutions for reducing late payment fees ](https://www.g2.com/discussions/what-is-the-best-ap-automation-solution-for-reducing-late-payment-fees)[ Best Task Management Software ](https://www.g2.com/articles/best-task-management-software) [ Best quality management software for tech companies ](https://www.g2.com/discussions/what-s-the-best-quality-management-software-for-tech-companies)[ Which e-commerce service is best for tech startups ](https://www.g2.com/discussions/which-e-commerce-service-is-best-for-tech-startups)[ Pros and Cons Details ](https://www.g2.com/products/smartlook/reviews?qs=pros-and-cons)