User interface is easy to learn and playback controls make quick reviews of multiple sessions possible.

It's super easy to use when we need to review a customer's session. We can pinpoint where issues occur and then using the developer tools, this information can be handed over to our dev time to resolve. I've contacted customer support previously about a change that was made in LogRocket that made the interface harder to use and they immediately responded, took the feedback on and reverted back to the previous state within a couple of days.

The recording, and reviewing the recording, helps us determine the issue.