I find LogRocket extremely helpful in reviewing clients' sessions to better troubleshoot issues. I like that it is user-friendly and allows me to quickly see in real-time what problems my clients experience. The AI chatbot is helpful as well, as it can answer questions about using LogRocket and help analyze sessions. The initial setup was fairly easy with very supportive help from their team.

I can track cx agent productivity very well! I love that I can link Zendesk ticket <> Logrocket session easily! Super helpful

It was easy to set up, and it’s helped us improve our product by allowing us to review real user sessions and better understand how people interact with the platform. Session Replay has been especially useful for spotting bugs, friction points, and confusing moments in the experience, while Digital Analytics helps us identify broader usage patterns and make more informed product decisions.