Really great product analytics platform, easy to use and get started with. Very clear well written documentation in their open handbook and plenty of example of how to track the things we need. The new AI features make it easier to build dashboards. Love the opiniated UI. Good Freemium pricing and integrations with backend for ETL.

User experience and detailed set of features and pay as you go pricing and the way they explain everything

I mostly use PostHog for its product and web analytics, "session replay" screen recordings, and funnel analysis. The way these features are integrated with customer data models makes it a very insightful tool. PostHog provides a more generous pricing structure compared to Hotjar, which has limitations on surveys and recordings. I love how actively maintained PostHog is; it's a platform that grows quickly and effectively, implementing the "right" new features without being swayed by buzz-like AI. I appreciate that they listen to customers and solve their problems. The advantage of having an all-in-one suite that combines user and company data with analytics events, recordings, and surveys is invaluable. The initial setup with the web client was easy.