The Top 20 Easiest To Use Session Replay Software

See the top Session Replay Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

Collapse AllExpand All

Usability Score

Compare

Glassbox

9.7

Overall Usability Score

9.7

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.9

Ease of Use

Average: 8.8

9.7

Meets Requirements

Average: 9.0

9.7

Customer Segment Breakdown

Small Business

Mid Market

17%

Enterprise

77%

PostHog

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.5

Ease of Use

Average: 8.8

8.4

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

81%

Mid Market

17%

Enterprise

Lucky Orange

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.1

Ease of Use

Average: 8.8

8.9

Meets Requirements

Average: 9.0

8.9

Customer Segment Breakdown

Small Business

86%

Mid Market

12%

Enterprise

LogRocket

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.0

Ease of Use

Average: 8.8

8.7

Meets Requirements

Average: 9.0

8.8

Customer Segment Breakdown

Small Business

60%

Mid Market

29%

Enterprise

10%

LaunchDarkly

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.5

Ease of Use

Average: 8.8

9.3

Meets Requirements

Average: 9.0

9.7

Customer Segment Breakdown

Small Business

10%

Mid Market

49%

Enterprise

41%

Mouseflow

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.8

Ease of Use

Average: 8.8

8.8

Meets Requirements

Average: 9.0

8.7

Customer Segment Breakdown

Small Business

68%

Mid Market

23%

Enterprise

Microsoft Clarity

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.8

Ease of Use

Average: 8.8

9.5

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

62%

Mid Market

27%

Enterprise

12%

Zipy

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 8.8

9.7

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

67%

Mid Market

22%

Enterprise

12%

Contentsquare

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.6

Ease of Use

Average: 8.8

8.1

Meets Requirements

Average: 9.0

8.7

Customer Segment Breakdown

Small Business

18%

Mid Market

34%

Enterprise

48%

#10

Userpilot

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.7

Ease of Use

Average: 8.8

8.5

Meets Requirements

Average: 9.0

8.9

Customer Segment Breakdown

Small Business

39%

Mid Market

57%

Enterprise

#11

Fullstory

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.7

Ease of Use

Average: 8.8

8.0

Meets Requirements

Average: 9.0

8.8

Customer Segment Breakdown

Small Business

38%

Mid Market

44%

Enterprise

18%

#12

Hotjar

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 8.8

9.2

Meets Requirements

Average: 9.0

8.6

Customer Segment Breakdown

Small Business

52%

Mid Market

38%

Enterprise

#13

Amplitude Session Replay

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.0

Ease of Use

Average: 8.8

8.8

Meets Requirements

Average: 9.0

8.0

Customer Segment Breakdown

Small Business

54%

Mid Market

35%

Enterprise

11%

#14

Pendo

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.9

Ease of Use

Average: 8.8

8.3

Meets Requirements

Average: 9.0

9.1

Customer Segment Breakdown

Small Business

18%

Mid Market

61%

Enterprise

21%

#15

Plerdy

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.1

8.8

Ease of Use

Average: 8.8

8.5

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

93%

Mid Market

Enterprise

#16

Heap

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.3

Ease of Use

Average: 8.8

8.7

Meets Requirements

Average: 9.0

9.5

Customer Segment Breakdown

Small Business

35%

Mid Market

54%

Enterprise

11%

#17

Exatom

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.2

Ease of Use

Average: 8.8

7.8

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

31%

Mid Market

49%

Enterprise

20%

#18

LiveSession

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.6

Ease of Use

Average: 8.8

8.9

Meets Requirements

Average: 9.0

8.7

Customer Segment Breakdown

Small Business

67%

Mid Market

33%

#19

Germain UX

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.7

Ease of Use

Average: 8.8

8.9

Meets Requirements

Average: 9.0

9.1

Customer Segment Breakdown

Small Business

81%

Mid Market

15%

Enterprise

#20

Smartlook

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.1

9.1

Ease of Use

Average: 8.8

8.8

Meets Requirements

Average: 9.0

8.8

Customer Segment Breakdown

Small Business

85%

Mid Market

12%

Enterprise