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The Top 20 Easiest To Use Session Replay Software

See the top Session Replay Software products based on usability ratings. A product’s usability score is calculated by a proprietary algorithm that factors in real user satisfaction ratings of how easy the product is to administer, as well as how well the product meets business requirements, among other ratings. Compare products according to their usability scores to streamline the buying process and quickly identify the best products based on real user experiences.

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Usability Score

Compare

Glassbox

9.8

Overall Usability Score

9.8

Usability Score Breakdown

Ease of Admin

Average: 9.0

10.0

Ease of Use

Average: 8.8

9.8

Meets Requirements

Average: 9.0

9.8

Customer Segment Breakdown

Small Business

Mid Market

18%

Enterprise

77%

PostHog

8.9

Overall Usability Score

8.9

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.6

Ease of Use

Average: 8.8

8.6

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

81%

Mid Market

17%

Enterprise

LogRocket

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.0

Ease of Use

Average: 8.8

8.7

Meets Requirements

Average: 9.0

8.9

Customer Segment Breakdown

Small Business

61%

Mid Market

29%

Enterprise

10%

Lucky Orange

8.8

Overall Usability Score

8.8

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.2

Ease of Use

Average: 8.8

8.9

Meets Requirements

Average: 9.0

8.8

Customer Segment Breakdown

Small Business

85%

Mid Market

13%

Enterprise

Mouseflow

8.7

Overall Usability Score

8.7

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.7

Ease of Use

Average: 8.8

8.7

Meets Requirements

Average: 9.0

8.6

Customer Segment Breakdown

Small Business

68%

Mid Market

23%

Enterprise

Zipy

8.6

Overall Usability Score

8.6

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.5

Ease of Use

Average: 8.8

9.7

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

67%

Mid Market

22%

Enterprise

12%

Fullstory

8.5

Overall Usability Score

8.5

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.6

Ease of Use

Average: 8.8

8.0

Meets Requirements

Average: 9.0

8.8

Customer Segment Breakdown

Small Business

29%

Mid Market

51%

Enterprise

20%

Microsoft Clarity

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.7

Ease of Use

Average: 8.8

9.2

Meets Requirements

Average: 9.0

9.3

Customer Segment Breakdown

Small Business

64%

Mid Market

27%

Enterprise

Userpilot

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.6

Ease of Use

Average: 8.8

8.3

Meets Requirements

Average: 9.0

9.0

Customer Segment Breakdown

Small Business

40%

Mid Market

56%

Enterprise

#10

Germain UX

8.4

Overall Usability Score

8.4

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.7

Ease of Use

Average: 8.8

9.1

Meets Requirements

Average: 9.0

9.5

Customer Segment Breakdown

Small Business

81%

Mid Market

15%

Enterprise

#11

Amplitude Session Replay

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.0

Ease of Use

Average: 8.8

8.7

Meets Requirements

Average: 9.0

8.1

Customer Segment Breakdown

Small Business

51%

Mid Market

38%

Enterprise

11%

#12

Plerdy

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.8

Ease of Use

Average: 8.8

8.5

Meets Requirements

Average: 9.0

9.2

Customer Segment Breakdown

Small Business

93%

Mid Market

Enterprise

#13

Hotjar

8.3

Overall Usability Score

8.3

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.8

Ease of Use

Average: 8.8

9.2

Meets Requirements

Average: 9.0

8.8

Customer Segment Breakdown

Small Business

52%

Mid Market

39%

Enterprise

#14

Heap

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.4

Ease of Use

Average: 8.8

8.7

Meets Requirements

Average: 9.0

9.6

Customer Segment Breakdown

Small Business

35%

Mid Market

54%

Enterprise

11%

#15

Exatom

8.2

Overall Usability Score

8.2

Usability Score Breakdown

Ease of Admin

Average: 9.0

8.9

Ease of Use

Average: 8.8

8.7

Meets Requirements

Average: 9.0

9.1

Customer Segment Breakdown

Small Business

33%

Mid Market

50%

Enterprise

18%

#16

Medallia Digital Experience Analytics (DXA)

8.1

Overall Usability Score

8.1

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.7

Ease of Use

Average: 8.8

8.6

Meets Requirements

Average: 9.0

8.7

Customer Segment Breakdown

Small Business

14%

Mid Market

34%

Enterprise

51%

#17

VWO Insights - Web

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.7

Ease of Use

Average: 8.8

9.5

Meets Requirements

Average: 9.0

8.5

Customer Segment Breakdown

Small Business

33%

Mid Market

53%

Enterprise

13%

#18

Contentsquare

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.0

7.8

Ease of Use

Average: 8.8

8.4

Meets Requirements

Average: 9.0

8.9

Customer Segment Breakdown

Small Business

18%

Mid Market

32%

Enterprise

50%

#19

UXCam

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.2

Ease of Use

Average: 8.8

8.3

Meets Requirements

Average: 9.0

8.8

Customer Segment Breakdown

Small Business

57%

Mid Market

29%

Enterprise

14%

#20

Reactflow

8.0

Overall Usability Score

8.0

Usability Score Breakdown

Ease of Admin

Average: 9.0

9.1

Ease of Use

Average: 8.8

8.9

Meets Requirements

Average: 9.0

9.4

Customer Segment Breakdown

Small Business

92%

Mid Market