MyFax Reviews & Product Details

The ability to have a trial before starting to use the services. Review collected by and hosted on G2.com.

I signed up for a trial (for 100 pages outbound). And while is faxed 46 pages they mentioned that i used up 190 pages and my credit card was charged.

On contacting their chat support they came back saying if the receiving machine is slow or network is an issue it might take more time. My 46 pages took 11400 seconds so they considered it as 190 pages (60 seconds for 1 page). They denied reverting the charges and claimed all the information is confirmed on sign up (in fine prints).

I would rather pay for a legitimate service knowing what i am signing up for and paying for rather than such a scam of being charged unreasonably Review collected by and hosted on G2.com.

I want to get more service with fax provide. This is excellent service. I have used it for my VIP Email Database. Review collected by and hosted on G2.com.

No dislike. I like all services. So, anyone uses it. Review collected by and hosted on G2.com.

I like that you can send a fax without having a physical machine that has a faxing capability. You can just use your computer to send and receive faxes instead. Helpful for clients who insist on sending faxes so that you have a digital copy ready to print when needed Review collected by and hosted on G2.com.

The website is a little clunky and outdated. Aside from that , it does the trick. Review collected by and hosted on G2.com.

I can signup and start sending a fax in less than a couple minutes. Once logged in, the website is very easy to navigate and intuitive. Review collected by and hosted on G2.com.

Very hard to change payment info, had to request by phone or email and they never responded. That’s not very ethical. Review collected by and hosted on G2.com.

I like that even though I do not have a business fax machine in my house, i dont have to worry because myfax makes it so much easier! Review collected by and hosted on G2.com.

I dont like that sometimes the app seems to get stuck at the most inconvenient times. Sometimes the fax just wont go through so you have to restart the process. Review collected by and hosted on G2.com.

There are not too many options. Only send and fax. Review collected by and hosted on G2.com.

There is no easy way to cancel. Myfax mentions calling their customer service helpline but the phone never gets answered, you just wait for hours and hours. In the meanwhile your credit card keeps getting charged Review collected by and hosted on G2.com.

Ease of sending faxes from my laptop from anywhere. Review collected by and hosted on G2.com.

I can't think of any dislikes at the moment. Review collected by and hosted on G2.com.

There is nothing I really liked best about MyFax because people would tell me they sent me faxes and I didn't get them. So I don't know how reliable it is. Review collected by and hosted on G2.com.

I didn't like the lack of assurance that I would be able to send faxes swiftly and effectively. Review collected by and hosted on G2.com.

Sign up was free and could thats about it. Review collected by and hosted on G2.com.

CANNOT CANCEL ONLINE....have to call in and wait 30 minutes to and 1 hour to get though to a person to cancel your "Free" account. Review collected by and hosted on G2.com.

Simplicity of use.. you can send a fax and receive a fax right into your email! Review collected by and hosted on G2.com.

Nothing at all! I am glad i chose their services! Review collected by and hosted on G2.com.