--- title: Upland InterFAX Reviews meta\_title: 'Upland InterFAX Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 157 reviews by the users' company size, role or industry to find out how Upland InterFAX works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 157 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- ### Upland InterFAX Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Upland InterFAX to be very **easy to use** , appreciating its convenient notifications and seamless integration. [(26 mentions)](https://www.g2.com/products/upland-interfax/reviews?filters%5Bsentiment_snippet%5D=1137567&qs=pros-and-cons#reviews) Users commend Upland InterFAX for its **easy-to-use faxing services** , enhancing efficiency in sending and receiving documents. [(24 mentions)](https://www.g2.com/products/upland-interfax/reviews?filters%5Bsentiment_snippet%5D=1137594&qs=pros-and-cons#reviews) Users find Upland InterFAX to have **setup ease** , making it simple and convenient for infrequent use. [(10 mentions)](https://www.g2.com/products/upland-interfax/reviews?filters%5Bsentiment_snippet%5D=1137085&qs=pros-and-cons#reviews) Users appreciate the **simple design and easy setup** of Upland InterFAX, enhancing user-friendliness and efficiency. [(10 mentions)](https://www.g2.com/products/upland-interfax/reviews?filters%5Bsentiment_snippet%5D=1138545&qs=pros-and-cons#reviews) Users praise Upland InterFAX for its **affordability** , making it a convenient choice for infrequent faxing needs. [(8 mentions)](https://www.g2.com/products/upland-interfax/reviews?filters%5Bsentiment_snippet%5D=1137746&qs=pros-and-cons#reviews) Users find the **fax confirmation issues** frustrating, often reverting to traditional methods when the service is down. [(9 mentions)](https://www.g2.com/products/upland-interfax/reviews?filters%5Bsentiment_snippet%5D=1138350&qs=pros-and-cons#reviews) Users find the **export limitations** of Upland InterFAX frustrating, complicating access to important billing information. [(2 mentions)](https://www.g2.com/products/upland-interfax/reviews?filters%5Bsentiment_snippet%5D=1137184&qs=pros-and-cons#reviews) Users are frustrated by the **limited customization options** , particularly for smaller businesses and individual needs. [(2 mentions)](https://www.g2.com/products/upland-interfax/reviews?filters%5Bsentiment_snippet%5D=1137067&qs=pros-and-cons#reviews) Users face **messaging issues** with Upland InterFAX, including limited fail notice notifications and unreliable password reset emails. [(2 mentions)](https://www.g2.com/products/upland-interfax/reviews?filters%5Bsentiment_snippet%5D=1138197&qs=pros-and-cons#reviews) Users note the **outdated design** of Upland InterFAX, though it remains efficient and reliable for their needs. [(2 mentions)](https://www.g2.com/products/upland-interfax/reviews?filters%5Bsentiment_snippet%5D=1137013&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Upland InterFAX ##### 1. Ease of Use Users find Upland InterFAX to be very **easy to use** , appreciating its convenient notifications and seamless integration. [ See 26 mentions ](https://www.g2.com/products/upland-interfax/reviews?filters%5Bsentiment_snippet%5D=1137567&qs=pros-and-cons#reviews) See Related User Reviews NU Nancy U. 5.0/5 "Convenient, Affordable Fax Solution" What do you like about Upland InterFAX? I find Upland InterFAX to be an easy service to use. I get the information right to my email, which is very convenient. The convenience is especially ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Electronic Faxing Made Easy for Those Rare Paper-Fax Agencies" What do you like about Upland InterFAX? Electronic faxing is the easiest way to send faxes out to those few agencies that still require paper fax. ##### 2. Faxing Services Users commend Upland InterFAX for its **easy-to-use faxing services** , enhancing efficiency in sending and receiving documents. [ See 24 mentions ](https://www.g2.com/products/upland-interfax/reviews?filters%5Bsentiment_snippet%5D=1137594&qs=pros-and-cons#reviews) See Related User Reviews ![Stacey F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stacey F.") SF Stacey F. Small-Business (50 or fewer emp.) 5.0/5 "Reliable Tool for Effortless Fax Management" What do you like about Upland InterFAX? I like having my own individual InterFAX, which means I don't have to wait to find out if an important fax didn't go through or if there was an error. GB Greg B. 4.0/5 "Effortlessly Transitioned from Fax Machines" What do you like about Upland InterFAX? I like that Upland InterFAX provides users with a central secure online location to review both previous and current faxes. ##### 3. Setup Ease Users find Upland InterFAX to have **setup ease** , making it simple and convenient for infrequent use. [ See 10 mentions ](https://www.g2.com/products/upland-interfax/reviews?filters%5Bsentiment_snippet%5D=1137085&qs=pros-and-cons#reviews) See Related User Reviews NU Nancy U. 5.0/5 "Convenient, Affordable Fax Solution" What do you like about Upland InterFAX? I find Upland InterFAX to be an easy service to use. I get the information right to my email, which is very convenient. The convenience is especially VA Victor A. 4.5/5 "Efficient Fax Solution, Needs Better Confirmation" What do you like about Upland InterFAX? I like how we can upload information quickly and efficiently using Upland InterFAX. The setup process was simple; all I needed was to get my user ID a ##### 4. Simple Users appreciate the **simple design and easy setup** of Upland InterFAX, enhancing user-friendliness and efficiency. [ See 10 mentions ](https://www.g2.com/products/upland-interfax/reviews?filters%5Bsentiment_snippet%5D=1138545&qs=pros-and-cons#reviews) See Related User Reviews VA Victor A. 4.5/5 "Efficient Fax Solution, Needs Better Confirmation" What do you like about Upland InterFAX? I like how we can upload information quickly and efficiently using Upland InterFAX. The setup process was simple; all I needed was to get my user ID a ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Effortless Faxing with Seamless Notifications" What do you like about Upland InterFAX? I really appreciate the convenience of Upland InterFAX's fax notifications, which alert us when a fax has come through and indicate whether faxes have ##### 5. Affordable Users praise Upland InterFAX for its **affordability** , making it a convenient choice for infrequent faxing needs. [ See 8 mentions ](https://www.g2.com/products/upland-interfax/reviews?filters%5Bsentiment_snippet%5D=1137746&qs=pros-and-cons#reviews) See Related User Reviews NU Nancy U. 5.0/5 "Convenient, Affordable Fax Solution" What do you like about Upland InterFAX? I find Upland InterFAX to be an easy service to use. I get the information right to my email, which is very convenient. The convenience is especially ![Ashli N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashli N.") AN Ashli N. Mid-Market (51-1000 emp.) 5.0/5 "Effortless Setup and Reliable Performance" What do you like about Upland InterFAX? I appreciate the simplicity and easy setup of Upland InterFAX, making it very user-friendly for my team. The reliability of receiving faxes from insur ### 5 Cons or Disadvantages of Upland InterFAX ##### 1. Fax Issues Users find the **fax confirmation issues** frustrating, often reverting to traditional methods when the service is down. [ See 9 mentions ](https://www.g2.com/products/upland-interfax/reviews?filters%5Bsentiment_snippet%5D=1138350&qs=pros-and-cons#reviews) See Related User Reviews NU Nancy U. 5.0/5 "Convenient, Affordable Fax Solution" What do you dislike about Upland InterFAX? I get a lot of junk faxes, not sure if that could be something they could address. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Electronic Faxing Made Easy for Those Rare Paper-Fax Agencies" What do you dislike about Upland InterFAX? Personally I don't have many instances where I need to fax so my password/user profile keeps getting deactivated in between uses. ##### 2. Limitations Users find the **export limitations** of Upland InterFAX frustrating, complicating access to important billing information. [ See 2 mentions ](https://www.g2.com/products/upland-interfax/reviews?filters%5Bsentiment_snippet%5D=1137184&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effortless Data Extraction and Export Workflow" What do you dislike about Upland InterFAX? In the workflow, there is an export action, but it does not allow us to export the CSV file for line items. ![Cindy W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cindy W.") CW Cindy W. Mid-Market (51-1000 emp.) 2.5/5 "This phrase is already in English and does not require translation. It is a statement indicating that something functions as required or expected." What do you dislike about Upland InterFAX? It's hard to find where to find the bills if that's what I care about. I have to really dig for it rather than being easy to find. ##### 3. Limited Customization Users are frustrated by the **limited customization options** , particularly for smaller businesses and individual needs. [ See 2 mentions ](https://www.g2.com/products/upland-interfax/reviews?filters%5Bsentiment_snippet%5D=1137067&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 3.0/5 "Simple, works well" What do you dislike about Upland InterFAX? I don't like that I cannot purchase packages of inbound faxes. The plans offered seem to be for large companies instead of sole proprietors. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 2.5/5 "Reliable but fairly expensive faxing service with an outdated interface." What do you dislike about Upland InterFAX? Their interface needs an update. It's clunky and is overdue for a refresh. Their SAML/SSO integration is not straightforward. Even as a seasoned i ##### 4. Messaging Issues Users face **messaging issues** with Upland InterFAX, including limited fail notice notifications and unreliable password reset emails. [ See 2 mentions ](https://www.g2.com/products/upland-interfax/reviews?filters%5Bsentiment_snippet%5D=1138197&qs=pros-and-cons#reviews) See Related User Reviews AW Audrey W. Small-Business (50 or fewer emp.) 4.5/5 "Great faxing software" What do you dislike about Upland InterFAX? That it can't send a fail notice to every user that uses it. Only 1 person can get them all. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Easy Fax Solution" What do you dislike about Upland InterFAX? The trickiest part about InterFax is the password resets. Sometimes the emails don't arrive after requesting a reset. ##### 5. Outdated Design Users note the **outdated design** of Upland InterFAX, though it remains efficient and reliable for their needs. [ See 2 mentions ](https://www.g2.com/products/upland-interfax/reviews?filters%5Bsentiment_snippet%5D=1137013&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Reliable and Convenient Faxing Made Simple with Upland InterFAX" What do you dislike about Upland InterFAX? Occasionally, the interface feels a bit dated, but it still gets the job done efficiently and reliably. AG Ashley G. Small-Business (50 or fewer emp.) 4.0/5 "Interfax: A Smarter Way to Fax Online" What do you dislike about Upland InterFAX? Interface feels a little bit outdated, but other than that, I have no complaints! ![Riley .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Riley .") R Riley . Medical Records Mid-Market (51-1000 emp.) 7/14/2026 "Sending Faxes Has Never Been Easier User" 5/5 What do you like best about Upland InterFAX? Sending a fax has never been easier. There's no need for printing or handwriting on documents, waiting by the dial pad to ensure it went through, or wasting paper. It's also incredibly simple to access the history of the documents I've sent. There is no training required; it's very user-friendly and easy to navigate. The pricing is comparable to what you would expect for using a regular fax service. Review collected by and hosted on G2.com. What do you dislike about Upland InterFAX? One thing I would like is the ability to view the documents that have been sent at any time. Review collected by and hosted on G2.com. What problems is Upland InterFAX solving and how is that benefiting you? Before using Interfax, we struggled with the inefficiencies of our communication processes. Managing faxes manually was time-consuming and prone to errors, which often resulted in delays and frustration within our team and with clients. We faced challenges in ensuring secure and timely document transmission, and tracking sent documents was a hassle. However, after implementing Interfax, we can now send and receive faxes digitally, which has completely transformed our workflow. This change has resulted in significant time savings, as our team no longer spends hours on manual faxing. Our document tracking is now automated, providing us with real-time confirmations and reducing the chance of lost communications. Quantitatively, we’ve reduced our document handling time by about 50%, which has allowed our staff to focus on more critical tasks instead of administrative duties. Additionally, we estimate a cost reduction of approximately 30% on printing, paper, and postage, leading to improved operational efficiency overall. This has not only enhanced our productivity but also led to higher client satisfaction due to faster response times. Review collected by and hosted on G2.com. Show More Response from Ginger Swann of Upland InterFAX [Editedit](https://www.g2.com/survey_responses/upland-interfax-review-13106979/official_response/edit) Hi, Riley! We're delighted to hear how InterFAX has positively impacted your workflow and communication processes. Your feedback about document visibility is valuable, and we will strive to address this in our future updates. We really appreciate you taking the time to leave such an insightful review! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Circle City N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Circle City N.") CN Circle City N. administrator Small-Business (50 or fewer emp.) 7/13/2026 "User-Friendly Fax Solution with Room for Improvement" 4.5/5 What do you like best about Upland InterFAX? I use Upland InterFAX mostly for sending and receiving fax, and I like that all faxes are in one place. It's pretty user-friendly and straightforward for our purposes, making it easy to use. We often attach files to nearly every fax we send, which is something I value a lot. The initial setup was fairly easy and didn't take much time at all, which I appreciated. Review collected by and hosted on G2.com. What do you dislike about Upland InterFAX? I often find that too many or perhaps too large files appear to be uploaded and attached, but then the transmission fails. We've had to send multiple faxes to accommodate many uploaded files so that it can be sent successfully. Also, whenever any fax fails to send, we do not get any notification about this, so we can't attempt to resend it. We have had to try to get in the habit of checking the outbound fax list to ensure that faxes have indeed been sent, but this reduces the program's efficiency and takes up necessary time. Review collected by and hosted on G2.com. What problems is Upland InterFAX solving and how is that benefiting you? Upland InterFAX centralizes all my faxes in one place and is user-friendly. Review collected by and hosted on G2.com. Show More Response from Ginger Swann of Upland InterFAX [Editedit](https://www.g2.com/survey_responses/upland-interfax-review-13097736/official_response/edit) Thank you for highlighting the benefits of Upland InterFAX in centralizing your faxes and providing a user-friendly experience. We will work on addressing the notification and transmission issues to further improve the platform. 7/14/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Joseph W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joseph W.") JW Joseph W. Criminal Defense Lawyer Legal Services Small-Business (50 or fewer emp.) 7/13/2026 "Convenient, Reliable, Timeless - Faxing For Freedom, the Criminal Defense Lawyer's #1 Fax" 5/5 What do you like best about Upland InterFAX? It's been a convenient and reliable service for me. I've been using it for almost 15 years and have never had a complaint about it. The ability to send and receive faxes is something a lot of lawyers don't have anymore but I believe that it a fax lends an aura of gravity that an email does not. Review collected by and hosted on G2.com. What do you dislike about Upland InterFAX? Initially I did not like the interface - it seemed a little clunky and outdated when I started using it in 2011 or 2012, but now that it's grown on me I realize that this is not a bug but a feature. What I thought was "outdated" was really timeless and reliable. I can't imagine any changes I would make to anything. Review collected by and hosted on G2.com. What problems is Upland InterFAX solving and how is that benefiting you? Sending a fax to the booking desk is often the fastest and most reliable way to get the police to speak with me, especially when they seem to do their best to avoid me. Review collected by and hosted on G2.com. Show More Response from Ginger Swann of Upland InterFAX [Editedit](https://www.g2.com/survey_responses/upland-interfax-review-13100021/official_response/edit) Thanks, Joseph! We're thrilled to hear that Upland InterFAX has been a convenient and reliable service for you for almost 15 years. We understand the importance of being able to send and receive faxes, especially in the legal field. We really appreciate your feedback! Current UserValidated ReviewerIncentivizedSource: Seller invite ![Efrain L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Efrain L.") EL Efrain L. CARE NAVIGATOR Mid-Market (51-1000 emp.) 7/16/2026 "Real-Time Insights with Full Control Over Sending and Receiving data" 5/5 What do you like best about Upland InterFAX? I like the fact that you can look at the all the information in real time when and you can also have control of what your sending and receiving Review collected by and hosted on G2.com. What do you dislike about Upland InterFAX? Sometimes when it has bugs it takes a long time for you to get a Facts but after I guess the volume goes down you're able to retrieve all the information and it's great Review collected by and hosted on G2.com. What problems is Upland InterFAX solving and how is that benefiting you? Time is the most important thing and I believe you know with all the integrations they put up together it's great that this two tools merge to make it better Review collected by and hosted on G2.com. Show More Response from Ginger Swann of Upland InterFAX [Editedit](https://www.g2.com/survey_responses/upland-interfax-review-13119148/official_response/edit) It's great to hear that you find the real-time insights and control over sending and receiving data valuable in Upland InterFAX. We're sorry to hear about the challenges you've faced with bugs, and we're actively working on enhancing our system to provide the most reliable service. Thank you for bringing this to our attention. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Mid-Market (51-1000 emp.) 7/13/2026 "Effortless, Reliable Cloud Faxing That Fits Right Into Your Workflow" 4.5/5 What do you like best about Upland InterFAX? What I like most about Upland InterFAX is how easy it makes something that's traditionally a hassle. Being able to send and receive faxes right from email or existing business applications saves time, and the cloud-based setup means there's no fax machine to maintain. It's a simple, reliable solution that just fits into your workflow. Review collected by and hosted on G2.com. What do you dislike about Upland InterFAX? One thing I'd like to see improved is the user interface—it can feel a bit dated compared to newer cloud applications. A more modern design and enhanced reporting options would make the overall experience even better. Review collected by and hosted on G2.com. What problems is Upland InterFAX solving and how is that benefiting you? Upland InterFAX helps us securely send and receive important documents without relying on physical fax machines. It streamlines our workflow, saves time, and makes it easy to keep communications organized while meeting compliance needs. Review collected by and hosted on G2.com. Show More Response from Ginger Swann of Upland InterFAX [Editedit](https://www.g2.com/survey_responses/upland-interfax-review-13099881/official_response/edit) We're thrilled to hear that Upland InterFAX has made faxing effortless and reliable for you. Our goal is to provide a solution that seamlessly integrates into your workflow and saves you time. We appreciate your feedback about the user interface, and we're constantly working to improve and modernize the platform. Your input is valuable as we strive to enhance the overall experience for our users. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Individual & Family Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Individual & Family Services") UI Verified User in Individual & Family Services Mid-Market (51-1000 emp.) 7/15/2026 "Easy to Navigate, Reliable Fax Storage" 5/5 What do you like best about Upland InterFAX? Easy to navigate and stores commonly used faxes. It performs well, is easy enough to navigate , and I have never needed to contact support staff but it is easy to find how to do so. Review collected by and hosted on G2.com. What do you dislike about Upland InterFAX? I have no complaints as a user. My company pays for the using this so I am not sure about the pricing or costs but it has worked well for me. Review collected by and hosted on G2.com. What problems is Upland InterFAX solving and how is that benefiting you? It is much easier to fax off documentation than keeping a fax machine in office. i also find that faxing from Interfax tends to be more reliable as the documents do not get cut off or become less readable from our end. Review collected by and hosted on G2.com. Show More Response from Ginger Swann of Upland InterFAX [Editedit](https://www.g2.com/survey_responses/upland-interfax-review-13111590/official_response/edit) We appreciate your feedback and are happy to hear that Upland InterFAX has made faxing easier and more reliable for you! If you ever have any suggestions or need assistance, please feel free to get in touch with us. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Christina M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Christina M.") CM Christina M. Director of Operations Enterprise (\> 1000 emp.) 7/13/2026 "Easy, Convenient Faxing from My Laptop—Fast to Send, Receive, and Share" 5/5 What do you like best about Upland InterFAX? It’s easy to use and quick to check. I don’t have to leave my laptop to send, receive, or share faxes, which makes everything more convenient. I also like that it saves paper. Review collected by and hosted on G2.com. What do you dislike about Upland InterFAX? Sometimes the preview takes a while to load. Review collected by and hosted on G2.com. What problems is Upland InterFAX solving and how is that benefiting you? Our entire team can access faxes while working remotely. Even though we’re spread across different locations, we can still share and use the same fax without any issues. Review collected by and hosted on G2.com. Show More Response from Ginger Swann of Upland InterFAX [Editedit](https://www.g2.com/survey_responses/upland-interfax-review-13098972/official_response/edit) Hi, Christina! Thank you for sharing your positive experience with Upland InterFAX. We understand the importance of accessibility and convenience, especially for remote teams. We'll address the preview loading time to ensure a smoother process for you and your team. Current UserValidated ReviewerIncentivizedSource: Seller invite ![Carlos F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos F.") CF Carlos F. Mid-Market (51-1000 emp.) 4/8/2026 "Effortlessly Simplifies Our Faxing Process" 5/5 What do you like best about Upland InterFAX? I like that Upland InterFAX is way too easy to use. I simply key in the fax number and the subject and attach any documents I want to send. I also like that I can check the previous faxes I've sent to see if they went through or if I need to refax them again. There's a feature to check the receiving faxes, where I can preview the fax without opening the whole document, just clicking on preview lets me see the document people faxed to me. Overall, it's just a click away from sending a fax, integrated with my dashboard, which saves me a lot of time and struggles. Additionally, the setup was really easy, taking less than ten minutes, and it connects well with our main center dashboard, working really good. The system has saved us a lot of time. Review collected by and hosted on G2.com. What do you dislike about Upland InterFAX? So far, everything it's good...nothing bad about it Review collected by and hosted on G2.com. What problems is Upland InterFAX solving and how is that benefiting you? I use Upland InterFAX for sending fax requests easily and quickly. It's integrated into our dashboard, saving time by being just a click away. It simplifies checking sent faxes and lets me preview documents, avoiding the need to download everything. Review collected by and hosted on G2.com. Show More Response from Ginger Swann of Upland InterFAX [Editedit](https://www.g2.com/survey_responses/upland-interfax-review-12604065/official_response/edit) Hi, Carlos! We're thrilled to hear that Upland InterFAX has made your faxing process so effortless! We're glad you find our platform easy to use and that it integrates well with your dashboard. Thank you for sharing your positive experience with us. Validated ReviewerIncentivizedSource: Seller invite ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Mid-Market (51-1000 emp.) 7/15/2026 "User Friendly and Hipaa compliant Faxing" 4.5/5 What do you like best about Upland InterFAX? What I like best is that it is incredibly user-friendly and simple to use. Sending a fax is extremely quick, effortless, and efficient. Review collected by and hosted on G2.com. What do you dislike about Upland InterFAX? What I dislike the most is how slow the login procedure is. Waiting for the system to authenticate and load the pages takes far longer than it should for a modern platform. Review collected by and hosted on G2.com. What problems is Upland InterFAX solving and how is that benefiting you? Upland InterFAX perfectly solves the critical challenge of secure data transmission by being fully HIPAA compliant. This gives me complete peace of mind when sending sensitive medical documents, ensuring that all our fax transmissions are secure, legally compliant, and incredibly easy to manage. Review collected by and hosted on G2.com. Show More Response from Ginger Swann of Upland InterFAX [Editedit](https://www.g2.com/survey_responses/upland-interfax-review-13114652/official_response/edit) We're pleased that Upland InterFAX is solving the critical challenge of secure data transmission for you! We strive to provide HIPAA compliance and ease of management for all your sensitive documents. Current UserValidated ReviewerIncentivizedSource: Seller invite UM UTI M. Small-Business (50 or fewer emp.) 7/13/2026 "Easy to Use with Some Reliability Issues" 5/5 What do you like best about Upland InterFAX? I love how easy it is to use Upland InterFAX. We enjoy the ability to access the faxes anywhere remotely without needing to be in the office. The re-send function is also nice. Review collected by and hosted on G2.com. What do you dislike about Upland InterFAX? The occasional outages that cripple our ability to send and receive faxes. The customer service number is also not clearly displayed on the website and I find myself having to Google "Upland Software Texas" to get a customer service number. Review collected by and hosted on G2.com. What problems is Upland InterFAX solving and how is that benefiting you? Upland InterFAX makes communication with providers seamless for prescriptions and records, allows fax access anywhere remotely, and is easy to use with a handy re-send feature. Review collected by and hosted on G2.com. Show More Response from Ginger Swann of Upland InterFAX [Editedit](https://www.g2.com/survey_responses/upland-interfax-review-13096116/official_response/edit) Thank you for sharing your positive experience with Upland InterFAX. We understand the frustration caused by the occasional outages and the challenges in finding our customer service number. We are actively addressing these issues to enhance the reliability of our service and improve the accessibility of our support contacts. 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