--- title: Upland InterFAX Reviews meta_title: 'Upland InterFAX Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 157 reviews by the users' company size, role or industry to find out how Upland InterFAX works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 157 scale: '5' date_modified: '2026-08-17' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Upland InterFAX Reviews **Vendor:** Upland Software **Category:** [Online Fax Software](https://www.g2.com/categories/online-fax) **Average Rating:** 4.6/5.0 **Total Reviews:** 157 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Upland InterFAX Upland InterFAX is an enterprise-class cloud fax solution designed to facilitate the sending and receiving of documents for global organizations. This innovative platform streamlines digital workflows while enhancing fax capabilities for AI-driven data processing. By leveraging cloud technology, InterFAX allows businesses to operate efficiently, regardless of their physical location, making it an essential tool for modern workplaces. The target audience for Upland InterFAX includes businesses of all sizes that require reliable and secure document transmission. This solution is particularly beneficial for organizations with remote workforces, as it enables employees to manage their faxing needs from anywhere, thus improving productivity. InterFAX is well-suited for industries such as healthcare, finance, and legal services, where secure document handling is paramount. With its robust features, it addresses the challenges of traditional faxing methods by offering a more streamlined and efficient approach. One of the key features of Upland InterFAX is its seamless integration with various applications, allowing users to incorporate faxing capabilities directly into their existing workflows. This is complemented by a scalable and customizable Developer API, which provides organizations with the flexibility to tailor the solution to their specific needs. By automating fax processes, businesses can reduce manual errors and save time, ultimately leading to enhanced operational efficiency. Additionally, Upland InterFAX prioritizes security, ensuring that sensitive information is protected during transmission. The platform complies with industry standards, making it a trustworthy choice for organizations that handle confidential documents. The ability to enhance faxes for AI-driven data processing further distinguishes InterFAX from traditional fax solutions, as it enables users to extract valuable insights from their documents, facilitating better decision-making. Overall, Upland InterFAX stands out in the cloud fax category by offering a comprehensive solution that meets the demands of modern businesses. Its combination of ease of use, robust security features, and integration capabilities makes it a valuable asset for organizations looking to improve their document management processes. By embracing this cloud-based solution, companies can enhance their workflows and adapt to the evolving landscape of remote work. ## Upland InterFAX Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users find Upland InterFAX very **easy to use** , appreciating its seamless setup and convenient email notifications for faxes. (26 reviews) - Users value the **ease of use and integration** of Upland InterFAX for seamless faxing within their workflows. (24 reviews) - Users find the **setup of Upland InterFAX incredibly easy** , enabling quick and hassle-free use right away. (10 reviews) - Users value the **simple setup and user-friendly design** of Upland InterFAX, enhancing workflow efficiency in medical billing. (10 reviews) - Users love the **affordability** of Upland InterFAX, making it a great choice for infrequent fax needs. (8 reviews) - Users value the **ultra reliable service** of Upland InterFAX, enjoying hassle-free faxing and quick delivery consistently. (7 reviews) - Customization (6 reviews) - Helpful (6 reviews) - Email Notifications (5 reviews) - Convenience (4 reviews) **What users dislike:** - Users express frustration with **fax issues** , including confirmation of receipt and limitations for individual plans. (9 reviews) - Users express frustration with the **export limitations** of Upland InterFAX, finding it challenging to locate important line items. (2 reviews) - Users find **limited customization options** frustrating, especially with plans that don't cater to individual needs and small businesses. (2 reviews) - Users report issues with **messaging problems** , including limited fail notices and unreliable password reset emails. (2 reviews) - Users find the **interface a bit outdated** , though it remains efficient and reliable for their needs. (2 reviews) - Outdated Information (2 reviews) - App Stability (1 reviews) - Billing Issues (1 reviews) - Complex Usability (1 reviews) - Users find the **contact management process confusing** , especially when adding contacts and using the search functionality. (1 reviews) ## Upland InterFAX Discussions - [Has Upland InterFAX stayed reliable for you, even with a clunky-looking interface?](https://www.g2.com/discussions/has-upland-interfax-stayed-reliable-for-you-even-with-a-clunky-looking-interface) - 1 comment, 1 upvote - [View Upland InterFAX pricing details and edition comparison](https://www.g2.com/products/upland-interfax/reviews?page=8§ion=pricing&secure%5Bexpires_at%5D=2026-08-24+19%3A29%3A40+-0500&secure%5Bsession_id%5D=f28edacc-5f36-4da7-957c-149a13123d1e&secure%5Btoken%5D=cc35e77c941dfca1987db1cbf2b71c5e2167a10678d7e488008ceafd6686e0de&format=llm_user) ## Upland InterFAX Integrations - [Epic](https://www.g2.com/products/epic/reviews) - [GHL](https://www.g2.com/products/ghl/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [OncoEMR](https://www.g2.com/products/oncoemr/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [SMTPServer](https://www.g2.com/products/smtpserver/reviews) ## Upland InterFAX Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Documents** - Editing - Fax to Email - Document Storage - Secure Data Storage - Electronic Signature **Agentic AI - Online Fax** - Autonomous Task Execution - Cross-system Integration - Active Directory Integration - Third-Party Integrations - File Transfer **Sending** - Fax Number - Existing Numbers - Cross-Platform Sending - Unlimited Sending - Contact Management - Alerts - Print Management - File Management - Invoice Management - Email Management - Compliance Management - Communication Management - Call Center Management - User Management - Email to Fax - Fax Management **Additional Functionality** - Full Text Search - HIPAA Compliant - Audit Trail - Delivery Tracking - Multiple Format Support - Access Controls/Permissions - FoIP - Purchasing & Receiving - SMS Messaging - CRM - Whitelisting/Blacklisting - Status Tracking - Multiple User Accounts - Archiving & Retention - Encryption - Document Templates - Generative AI - Self Service Portal - Electronic Faxes - Collaboration Tools - AI Copilot - Voice Mail - Automated Routing - Reporting & Statistics - API - Alerts/Notifications - Caller ID - SSL Security - Role-Based Permissions - Activity Tracking - Monitoring - Contact Database ## Top Upland InterFAX Alternatives - [eFax Online Fax Service](https://www.g2.com/products/efax-online-fax-service/reviews) - 4.5/5.0 (213 reviews) - [iFax](https://www.g2.com/products/ifax/reviews) - 4.7/5.0 (466 reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - 4.2/5.0 (1,398 reviews)