I've worked with several fax vendors over the years, and WestFax has been the best by far. I love their outstanding service and support. I'm also impressed by their ability to adjust to changing times with cool features like connectors for copiers and the Restful API. It makes my job easier as a reseller and helps customers be more accepting of different technology. Switching to WestFax was a breeze, the setup was easy.

I appreciate how WestFax provides a reliable solution for electronic faxing, specifically for healthcare organizations and patient referrals. It helps reduce overall paper costs and ensures compliance, which is crucial in our field. The enhanced reliability of e-faxing over traditional faxing methods is a huge benefit for us. I love that WestFax is consistent and offers great customer support, which makes any issues easier to handle. Having access to two methods for faxing, including through their web portal, is quite convenient. Additionally, the ability to set up fax-to-email settings is incredibly helpful, as it allows our staff to retrieve and send faxes more effectively. The simplicity of use is another factor I enjoy, as anyone familiar with sending emails can easily send e-faxes through WestFax. The integration with Outlook further enhances our communication workflow. It's these aspects that make WestFax an invaluable tool for our organization, and why I would highly recommend it.

The automated process of ingesting OCR faxes directly into our cloud drive has been very useful for our workflow.