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Consensus Cloud Solutions

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228 reviews
  • 5 profiles
  • 3 categories
Average star rating
4.3
Serving customers since
1995

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Consensus Cloud Solutions Reviews

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Profile Name
Star Rating
158
44
12
1
13
Verified User
G
Verified User
07/28/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

eFax: Reliable and Easy Solution for Healthcare Communication

I use eFax Online Fax Service to communicate with different health care providers, which is extremely helpful as a therapist. eFax solves the communication problem compared to traditional fax machines because it's very efficient, letting me know clearly if the fax is sent without any wondering. I like the reliability because it's convenient, sending notifications to my eFax account and email for incoming faxes. Compared to a traditional fax machine, eFax's reliability is 10 out of 10, so I'm confident the fax has gone through. The convenience of not having to check if a fax was sent saves me time, as I know every fax went through when eFax confirms it. The value is wonderful at $20 a month, guaranteeing sent faxes are received and I get notified in two ways. eFax is super easy to set up and anyone with minimal computer knowledge can create an account by signing up with an email and password. I highly recommend eFax service anytime, especially for providers struggling with sending or receiving faxes.
Tamika C.
TC
Tamika C.
07/28/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Streamlined Faxing with User-Friendly Interface

I like the option to send faxes via email using eFax Online Fax Service. It's has a user-friendly interface that's easy to navigate. I also appreciate the security features and overall ease of use it offers. The initial setup was pretty easy, and the transition from Fax Zero to eFax made handling faxes much simpler.
Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
07/27/2026
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Minimalist, Reliable Faxing with Smooth Workflow Integration

eFax is a minimalist, no-nonsense platform for sending faxes when required, whether for business, PHI, or personal use. I have used it frequently for transmitting forms while keeping sensitive information separate from my email when possible. The UI makes it simple to add a file, cover letter, and basic contact information for form transmission. The eFax app integrates well with several workflows requiring receiving forms and transmitting them after completion. When forms are sent via mail, efax makes it possible to send over PDFs that were freshly scanned via Google Drive. I haven't experienced any major issues regarding speed, and feedback from the app is responsive. $9.99 is reasonable for an app that provides faxing services. The application interface is straightforward enough that minimal support is needed to send faxes when required, only requiring an email addres and a valid credit card before a fax can be sent. Given the heavy emphasis on AI in today's tech, I believe that it is a benefit that AI isn't heavily integrated within eFax services.

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HQ Location:
Los Angeles, CA

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@ConsensusCS

What is Consensus Cloud Solutions?

Consensus Cloud Solutions, Inc. (NASDAQ: CCSI) is a global leader in digital cloud fax technology. With over 5 years of success with eFaxⓇ at its core, the company has evolved to be a trusted provider of interoperability solutions, leveraging artificial intelligence and secure data exchange to transform digital information, automate critical workflows, and maximize operational efficiencies. Consensus maintains industry-leading compliance standards, making it a preferred partner for heavily regulated industries including healthcare, the public sector, financial services, insurance, real estate, and manufacturing. For more information about Consensus, visit consensus.com.

Details

Year Founded
1995
Ownership
NASDAQ: CCSI