# Best Online Fax Software for Medium-Sized Businesses

*By [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)*


Products classified in the overall Online Fax category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Online Fax to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2&#39;s buying advisors to find the right solutions within the Medium-Sized Business Online Fax category.

In addition to qualifying for inclusion in the Online Fax Software category, to qualify for inclusion in the Medium-Sized Business Online Fax Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.





## Top Online Fax Software at a Glance
| # | Product | Rating | Best For | What Users Say |
|---|---------|--------|----------|----------------|
| 1 | [RingEX](https://www.g2.com/products/ringex/reviews) | 4.2/5.0 (1,369 reviews) | CRM-integrated fax on unified business number | "[Seamless Communication, Unifies Our Workflow](https://www.g2.com/survey_responses/ringex-review-12983792)" |
| 2 | [iFax](https://www.g2.com/products/ifax/reviews) | 4.7/5.0 (465 reviews) | HIPAA-compliant faxing without physical machines | "[Seemless email to Fax solution with peach of mind](https://www.g2.com/survey_responses/ifax-review-12210933)" |
| 3 | [eFax Online Fax Service](https://www.g2.com/products/efax-online-fax-service/reviews) | 4.4/5.0 (194 reviews) | Email-integrated faxing without physical machines | "[eFax simplifies secure, professional, remote-friendly faxing with AI-powered efficient](https://www.g2.com/survey_responses/efax-online-fax-service-review-12830157)" |
| 4 | [Upland InterFAX](https://www.g2.com/products/upland-interfax/reviews) | 4.6/5.0 (145 reviews) | API-driven faxing for healthcare integrations | "[Convenient, Reliable, Timeless - Faxing  For Freedom, the Criminal Defense Lawyer&#39;s #1 Fax](https://www.g2.com/survey_responses/upland-interfax-review-13100021)" |
| 5 | [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) | 4.4/5.0 (1,390 reviews) | Unified phone and fax with VoIP | "[Easy Setup, Empowers Call Center Efficiency](https://www.g2.com/survey_responses/goto-connect-review-1180338)" |
| 6 | [HelloFax](https://www.g2.com/products/hellofax/reviews) | 4.5/5.0 (57 reviews) | Paperless faxing without physical machines | "[Does what it&#39;s supposed to do](https://www.g2.com/survey_responses/hellofax-review-8997374)" |
| 7 | [Documo](https://www.g2.com/products/documo/reviews) | 4.6/5.0 (211 reviews) | HIPAA-compliant faxing with EMR integration | "[Easy to Install, Insightful Reports, and Top-Notch Support](https://www.g2.com/survey_responses/documo-review-12501274)" |
| 8 | [OpenText Core Fax](https://www.g2.com/products/opentext-core-fax/reviews) | 4.5/5.0 (46 reviews) | Enterprise HIPAA-compliant fax server consolidation | "[Best fax SW I was ever working with, with great possibilities of customization.](https://www.g2.com/survey_responses/opentext-core-fax-review-4457043)" |
| 9 | [WestFax](https://www.g2.com/products/westfax/reviews) | 4.8/5.0 (31 reviews) | API-driven fax integration with developer support | "[Effortless Integration and Excellent Support](https://www.g2.com/survey_responses/westfax-review-12311798)" |
| 10 | [Sfax](https://www.g2.com/products/sfax/reviews) | 3.7/5.0 (14 reviews) | — | "[Sfax is quick, easy and HIPAA compliant!](https://www.g2.com/survey_responses/sfax-review-553454)" |


## G2 Grid® for Online Fax Software
![G2 Grid® for Online Fax Software plotting products by satisfaction and market presence](https://www.g2.com/categories/online-fax/grids.png?focus%5B%5D=1173&focus%5B%5D=133160&focus%5B%5D=3695&focus%5B%5D=1259222&focus%5B%5D=43109&focus%5B%5D=15611&focus%5B%5D=14857&focus%5B%5D=61965)
Highlighted products: RingEX, Upland InterFAX, GoTo Connect, eFax Online Fax Service, Documo, OpenText Core Fax, HelloFax, and Fax.Plus.
Underlying data: [Grid® JSON](https://www.g2.com/categories/online-fax/grids.json?focus%5B%5D=ringex&amp;focus%5B%5D=upland-interfax&amp;focus%5B%5D=goto-connect&amp;focus%5B%5D=efax-online-fax-service&amp;focus%5B%5D=documo&amp;focus%5B%5D=opentext-core-fax&amp;focus%5B%5D=hellofax&amp;focus%5B%5D=alohi-fax-plus&amp;segment=mid-market)


## How Many Online Fax Software Products Does G2 Track?
**Total Products under this Category:** 74

### Category Stats (Jul 2026)
- **Average Rating**: 4.31/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product**: eFax Online Fax Service (+0.2%) - Among all products in this category, eFax Online Fax Service recorded the largest rating increase compared to last month
*Last updated: July 13, 2026*


## How Does G2 Rank Online Fax Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 4,300+ Authentic Reviews
- 74+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.



---

**Sponsored**

### iFax

iFax is an enterprise-grade, cloud-based fax and document exchange platform built for regulated industries that require secure, compliant, and scalable communication workflows. Designed for healthcare, finance, government, and legal operations, iFax provides HIPAA, GLBA, FERPA, and SOC 2 aligned workflows, complete with audit logs, encryption, BAAs, and granular admin controls. iFax replaces legacy fax servers and outdated FoIP systems with a modern, cloud-native platform that supports secure transmissions, EHR/EMR integrations, MFP connectivity, and developer-friendly APIs. Teams can send, receive, automate, and monitor high-volume fax workflows across departments and distributed environments using web, email, or mobile apps. With a mature infrastructure, global availability, and a proven track record across thousands of organizations, iFax enables regulated teams to exchange sensitive data with high reliability and at scale. The platform supports automated routing, AI-assisted data extraction, and no-code workflows, helping enterprises meet strict compliance requirements while reducing operational burden.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&amp;secure%5Bad_slot%5D=category_product_list&amp;secure%5Bcategory_id%5D=1466&amp;secure%5Bchosen_at%5D=2026-07-14T05%3A18%3A10Z&amp;secure%5Bdisplayable_resource_id%5D=1466&amp;secure%5Bdisplayable_resource_type%5D=Category&amp;secure%5Bmedium%5D=sponsored&amp;secure%5Bplacement_reason%5D=page_category&amp;secure%5Bplacement_resource_ids%5D%5B%5D=1466&amp;secure%5Bprioritized%5D=false&amp;secure%5Bproduct_id%5D=81124&amp;secure%5Bresource_id%5D=1466&amp;secure%5Bresource_type%5D=Category&amp;secure%5Bsource_type%5D=category_page&amp;secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fonline-fax%2Fmid-market&amp;secure%5Btoken%5D=a4ca07bd7d7201381ddcd44ce8432e445101c6404126011d007e761bc728b846&amp;secure%5Burl%5D=https%3A%2F%2Fwww.ifaxapp.com%2Flogin%2Fhttps%3A%2F%2Fwww.ifaxapp.com%2Flogin%2F%3Futm_source%3Dg2%26utm_medium%3Dcta%26utm_campaign%3Dfree_trial&amp;secure%5Burl_type%5D=free_trial)

---

## What Are the Top-Rated Online Fax Software Products in 2026?
### 1. [RingEX](https://www.g2.com/products/ringex/reviews)
WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents. AI Receptionist (AIR) acts as an intelligent digital front desk, answering calls 24/7 in natural, multilingual conversations to answer FAQs, capture leads, schedule appointments, and route complex calls with full context. AI Virtual Assistant (AVA) acts as a proactive co-pilot for daily tasks, automatically capturing meeting summaries, generating follow-up actions, and drafting context-aware messages. AI Conversation Expert (ACE) serves as a flagship conversation intelligence platform, analyzing every interaction to provide coaching, automated call scoring, and deep sentiment analysis. By turning raw data into executive insights and syncing directly with your CRM, ACE helps leaders replicate winning behaviors and stay ahead of customer trends. NEW: CUSTOMER ENGAGEMENT BUNDLE Built for small and mid-sized customer-facing teams, the Customer Engagement Bundle helps businesses deliver faster, more connected customer support without the complexity of a full contact center. The bundle seamlessly blends voice and SMS support in one unified workspace. Key capabilities include a shared SMS inbox for team visibility, automated SMS opt-out compliance, and reply templates to maintain a consistent brand voice. It also features queue transparency with place-in-line updates and live reports for real-time visibility into agent performance and service quality. WHY RINGEX? Whether your team is connecting internally or engaging customers, RingEX delivers reliability, flexibility, and intelligence in one platform. Backed by enterprise-grade security, RingEX helps you stay connected and responsive at every moment that matters. RingEX customers gain smarter communication with AVA, revenue intelligence with ACE, and better customer experiences through the Customer Engagement Bundle. RingEX isn’t just a phone system. It is the intelligent core of your business that ensures every conversation—internal or external—is connected, analyzed, and impactful.


**Average Rating:** 4.2/5.0
**Total Reviews:** 1,369
**How Do G2 Users Rate RingEX?**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.6/10 (Category avg: 8.8/10)
- **Storage:** 8.1/10 (Category avg: 8.5/10)
- **Contact Management:** 8.9/10 (Category avg: 8.5/10)

**Who Is the Company Behind RingEX?**

- **Seller:** [RingCentral](https://www.g2.com/sellers/ringcentral)
- **Company Website:** https://www.ringcentral.com
- **Year Founded:** 1999
- **HQ Location:** Belmont, CA
- **Twitter:** @RingCentral (61,963 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/60868/ (6,726 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Office Manager, Owner
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 57% Small-Business, 34% Mid-Market


#### What Are RingEX's Pros and Cons?

**Pros:**

- Ease of Use (195 reviews)
- Customer Support (124 reviews)
- Helpful (100 reviews)
- Reliability (96 reviews)
- Phone Calls (93 reviews)

**Cons:**

- Complex Processes (44 reviews)
- Call Issues (42 reviews)
- Poor Customer Support (41 reviews)
- Customer Service (35 reviews)
- Limitations (35 reviews)


### What Do G2 Reviewers Say About RingEX?
*AI-generated summary from verified user reviews*

**Pros:**

- Users highlight the **ease of use** of RingEX, enjoying simple administration and smooth device call switching.
- Users value the **helpful customer support** from RingEX, making the setup process smoother and more efficient.
- Users find the **support helpful** for maintaining client connections and ensuring reliable communication during setup.
- Users value the **exceptional reliability** of RingEX, benefiting from its high-quality calls and user-friendly interface.
- Users appreciate the **HD voice quality and ease of use** of RingEX for effective communication and support.

**Cons:**

- Users find the **onboarding process complex** , leading to confusion and difficulties with setup and integration.
- Users experience **poor call quality** and inconsistency in call routing, impacting their overall satisfaction with RingEX.
- Users often face **poor customer support** , struggling to reach live assistance when problems arise, particularly during onboarding.
- Users struggle with **poor customer service availability** , making onboarding and troubleshooting a frustrating experience.
- Users find the **overwhelming interface** and slow support responses of RingEX to be notable drawbacks in their experience.

#### What Are Recent G2 Reviews of RingEX?

**"[Seamless Communication, Unifies Our Workflow](https://www.g2.com/survey_responses/ringex-review-12983792)"**

**Rating:** 5.0/5.0 stars
*— Suhasu U.*

[Read full review](https://www.g2.com/survey_responses/ringex-review-12983792)

---

**"[Stable calls, solid messaging, and AI that actually helps after meetings](https://www.g2.com/survey_responses/ringex-review-13097268)"**

**Rating:** 4.5/5.0 stars
*— Omar S.*

[Read full review](https://www.g2.com/survey_responses/ringex-review-13097268)

---


#### What Are G2 Users Discussing About RingEX?

- [What is RingCentral MVP used for?](https://www.g2.com/discussions/what-is-ringcentral-mvp-used-for)
- [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) - 1 comment
- [What are the three RingCentral plans products?](https://www.g2.com/discussions/what-are-the-three-ringcentral-plans-products)
- [What is RingCentral office?](https://www.g2.com/discussions/what-is-ringcentral-office)

### 2. [Upland InterFAX](https://www.g2.com/products/upland-interfax/reviews)
Upland InterFAX is an enterprise-class cloud fax solution designed to facilitate the sending and receiving of documents for global organizations. This innovative platform streamlines digital workflows while enhancing fax capabilities for AI-driven data processing. By leveraging cloud technology, InterFAX allows businesses to operate efficiently, regardless of their physical location, making it an essential tool for modern workplaces. The target audience for Upland InterFAX includes businesses of all sizes that require reliable and secure document transmission. This solution is particularly beneficial for organizations with remote workforces, as it enables employees to manage their faxing needs from anywhere, thus improving productivity. InterFAX is well-suited for industries such as healthcare, finance, and legal services, where secure document handling is paramount. With its robust features, it addresses the challenges of traditional faxing methods by offering a more streamlined and efficient approach. One of the key features of Upland InterFAX is its seamless integration with various applications, allowing users to incorporate faxing capabilities directly into their existing workflows. This is complemented by a scalable and customizable Developer API, which provides organizations with the flexibility to tailor the solution to their specific needs. By automating fax processes, businesses can reduce manual errors and save time, ultimately leading to enhanced operational efficiency. Additionally, Upland InterFAX prioritizes security, ensuring that sensitive information is protected during transmission. The platform complies with industry standards, making it a trustworthy choice for organizations that handle confidential documents. The ability to enhance faxes for AI-driven data processing further distinguishes InterFAX from traditional fax solutions, as it enables users to extract valuable insights from their documents, facilitating better decision-making. Overall, Upland InterFAX stands out in the cloud fax category by offering a comprehensive solution that meets the demands of modern businesses. Its combination of ease of use, robust security features, and integration capabilities makes it a valuable asset for organizations looking to improve their document management processes. By embracing this cloud-based solution, companies can enhance their workflows and adapt to the evolving landscape of remote work.


**Average Rating:** 4.6/5.0
**Total Reviews:** 145
**How Do G2 Users Rate Upland InterFAX?**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.3/10 (Category avg: 8.8/10)
- **Storage:** 8.2/10 (Category avg: 8.5/10)
- **Contact Management:** 8.4/10 (Category avg: 8.5/10)

**Who Is the Company Behind Upland InterFAX?**

- **Seller:** [Upland Software](https://www.g2.com/sellers/upland-software)
- **Company Website:** https://uplandsoftware.com/
- **Year Founded:** 2010
- **HQ Location:** Austin, TX
- **LinkedIn® Page:** https://www.linkedin.com/company/3139095/ (815 employees on LinkedIn®)
- **Ownership:** NASDAQ:UPLD

**Who Uses This Product?**
- **Top Industries:** Hospital &amp; Health Care, Medical Practice
- **Company Size:** 50% Small-Business, 35% Mid-Market


#### What Are Upland InterFAX's Pros and Cons?

**Pros:**

- Ease of Use (35 reviews)
- Faxing Services (33 reviews)
- Simple (14 reviews)
- Setup Ease (12 reviews)
- Reliability (10 reviews)

**Cons:**

- Fax Issues (10 reviews)
- Limitations (2 reviews)
- Limited Customization (2 reviews)
- Messaging Issues (2 reviews)
- Outdated Design (2 reviews)


### What Do G2 Reviewers Say About Upland InterFAX?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find Upland InterFAX to be **very easy to use** , offering quick setup and convenient email notifications.
- Users value the **paperless and user-friendly faxing services** of Upland InterFAX, which streamline essential paperwork efficiently.
- Users appreciate the **simple and efficient setup** of Upland InterFAX, enhancing usability and productivity for their teams.
- Users find the **setup process easy** , making Upland InterFAX accessible and efficient for their faxing needs.
- Users value the **ultra reliable service** of Upland InterFAX, enjoying hassle-free faxing and quick delivery consistently.

**Cons:**

- Users face challenges with **junk faxes** and lack of live support, affecting their essential fax communication.
- Users struggle with the **export limitations** of Upland InterFAX, making it difficult to locate and manage bills effectively.
- Users are frustrated by the **limited customization** options in Upland InterFAX, feeling it caters more to large companies.
- Users experience **messaging issues** with InterFAX, as notification limitations and password reset emails can cause frustration.
- Users find the **interface outdated** , yet it remains efficient and reliable for their needs.

#### What Are Recent G2 Reviews of Upland InterFAX?

**"[Convenient, Reliable, Timeless - Faxing  For Freedom, the Criminal Defense Lawyer&#39;s #1 Fax](https://www.g2.com/survey_responses/upland-interfax-review-13100021)"**

**Rating:** 5.0/5.0 stars
*— Joseph W.*

[Read full review](https://www.g2.com/survey_responses/upland-interfax-review-13100021)

---

**"[Effortless, Reliable Cloud Faxing That Fits Right Into Your Workflow](https://www.g2.com/survey_responses/upland-interfax-review-13099881)"**

**Rating:** 4.5/5.0 stars
*— Verified User in Hospital &amp; Health Care*

[Read full review](https://www.g2.com/survey_responses/upland-interfax-review-13099881)

---



### 3. [GoTo Connect](https://www.g2.com/products/goto-connect/reviews)
GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—all in one seamless platform. Our award-winning, all-in-one system is simple to deploy, manage, and scale, empowering teams to connect right away. With AI-driven tools like AI Receptionist, robust cloud infrastructure, and deep integrations, GoTo Connect streamlines communication, boosts productivity, and drives seamless collaboration. Connect anywhere, any way: Join meetings, calls, and chats from any device with GoTo Connect’s unified platform, keeping your teams and customers connected—wherever work happens. Easy to use and manage: Our fully hosted system ensures fast setup, effortless scaling, and straightforward management—no IT required. Unmatched reliability: Ensure 99.999% uptime, crystal-clear voice, and top-rated support so your business never misses a beat. Modern automation &amp; AI: GoTo Connect’s built-in AI Receptionist welcomes callers, routes conversations, and automates routine tasks—no third-party apps needed. Built for growth: Enhance your telecommunications with contact center and customer engagement tools that scale as you do. With award-winning support, industry-leading uptime, and top customer satisfaction scores, GoTo Connect isn’t just a phone system—it’s the backbone of meaningful and reliable business communication. Whether you’re streamlining internal calls, running virtual meetings, or enhancing customer engagement, GoTo Connect ensures every interaction is effortless, effective, and ready to help your business succeed.


**Average Rating:** 4.4/5.0
**Total Reviews:** 1,390
**How Do G2 Users Rate GoTo Connect?**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.8/10)
- **Storage:** 8.0/10 (Category avg: 8.5/10)
- **Contact Management:** 8.5/10 (Category avg: 8.5/10)

**Who Is the Company Behind GoTo Connect?**

- **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86)
- **Company Website:** https://www.goto.com
- **Year Founded:** 2003
- **HQ Location:** Boston, MA
- **Twitter:** @goto (41,211 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/37788/ (994 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Owner, President
- **Top Industries:** Information Technology and Services, Hospital &amp; Health Care
- **Company Size:** 69% Small-Business, 24% Mid-Market


#### What Are GoTo Connect's Pros and Cons?

**Pros:**

- Ease of Use (127 reviews)
- Customer Support (46 reviews)
- Reliability (44 reviews)
- Easy Setup (40 reviews)
- Features (34 reviews)

**Cons:**

- Call Issues (28 reviews)
- Limitations (20 reviews)
- Limited Features (19 reviews)
- Customer Service (17 reviews)
- Poor Customer Support (17 reviews)


### What Do G2 Reviewers Say About GoTo Connect?
*AI-generated summary from verified user reviews*

**Pros:**

- Users find the **ease of use** of GoTo Connect impressive, facilitating seamless communication from anywhere.
- Users appreciate the **helpful and timely customer support** from GoTo Connect, enhancing their overall experience.
- Users commend the **reliability** of GoTo Connect, enjoying seamless communication and excellent uptime during usage.
- Users find the **easy setup** of GoTo Connect highly beneficial for efficient communication across various locations.
- Users appreciate the **user-friendly interface** of GoTo Connect, facilitating easy navigation and efficient administration.

**Cons:**

- Users face **call issues** with Goto, including muffled sound, dropped calls, and frustrating delays during conversations.
- Users face **major limitations** with GoTo Connect&#39;s mobile app, complicated offboarding, and challenging initial setup.
- Users express frustration over **limited features** in GoTo Connect, especially with a complicated fax process and confusing tools.
- Users express concerns about inconsistent **customer service** , reporting varying levels of assistance and communication challenges.
- Users report **poor customer support** , experiencing inconsistent help and difficulty in resolving issues efficiently.

#### What Are Recent G2 Reviews of GoTo Connect?

**"[Easy Setup, Empowers Call Center Efficiency](https://www.g2.com/survey_responses/goto-connect-review-1180338)"**

**Rating:** 5.0/5.0 stars
*— Jeff L.*

[Read full review](https://www.g2.com/survey_responses/goto-connect-review-1180338)

---

**"[Clear Calls, Easy Setup, But App Needs Improvement](https://www.g2.com/survey_responses/goto-connect-review-12443199)"**

**Rating:** 5.0/5.0 stars
*— Robert C.*

[Read full review](https://www.g2.com/survey_responses/goto-connect-review-12443199)

---


#### What Are G2 Users Discussing About GoTo Connect?

- [What is GoTo Connect used for?](https://www.g2.com/discussions/what-is-goto-connect-used-for) - 1 comment
- [What is GoTo Contact Center used for?](https://www.g2.com/discussions/what-is-goto-contact-center-used-for)
- [How do I use GoToConnect?](https://www.g2.com/discussions/how-do-i-use-gotoconnect)
- [How much does jive cost?](https://www.g2.com/discussions/how-much-does-jive-cost) - 1 comment
- [Is GoToConnect Hipaa compliant?](https://www.g2.com/discussions/is-gotoconnect-hipaa-compliant) - 1 comment

### 4. [eFax Online Fax Service](https://www.g2.com/products/efax-online-fax-service/reviews)
eFax is a leading online cloud fax service that enables users to send and receive faxes using the Internet instead of a phone line. Handle all your fax communications conveniently rom your desktop or mobile device. No fax machine required! eFax has revolutionized how businesses manage their faxing needs, offering the utmost in convenience and secure faxing capabilities. eFax offers: - Dedicated local or toll-free fax numbers. - Scalable online fax solution - Easy setup. - HIPAA-compliant fax options to ensure data security and compliance. - Seamless integration with Enterprise API for streamlined workflows. - HITRUST-CSF certified enterprise fax options, providing peace of mind for sensitive information transmission. - User-friendly iOS/Android mobile and desktop apps for convenient management of online fax communications. - Global faxing capabilities to 200 countries, enabling businesses to connect with clients worldwide. Whether you&#39;re an enterprise business, or a small office or personal fax user, eFax has a plan for you. Sign up today at www.efax.com. For enterprise fax and HIPAA-compliant options, call 1 (888) 532-9265 for a personalized quote.


**Average Rating:** 4.4/5.0
**Total Reviews:** 194
**How Do G2 Users Rate eFax Online Fax Service?**

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.8/10 (Category avg: 8.8/10)
- **Storage:** 8.7/10 (Category avg: 8.5/10)
- **Contact Management:** 8.1/10 (Category avg: 8.5/10)

**Who Is the Company Behind eFax Online Fax Service?**

- **Seller:** [Consensus Cloud Solutions](https://www.g2.com/sellers/consensus-cloud-solutions)
- **Company Website:** https://www.consensus.com/
- **Year Founded:** 1995
- **HQ Location:** Los Angeles, CA
- **Twitter:** @ConsensusCS (1,288 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/consensus-cloud-solutions/ (467 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Owner
- **Top Industries:** Hospital &amp; Health Care, Health, Wellness and Fitness
- **Company Size:** 72% Small-Business, 20% Mid-Market


#### What Are eFax Online Fax Service's Pros and Cons?

**Pros:**

- Ease of Use (53 reviews)
- Faxing Services (43 reviews)
- Fax Services (33 reviews)
- Easy Access (19 reviews)
- Convenience (14 reviews)

**Cons:**

- Fax Issues (37 reviews)
- Slow Performance (5 reviews)
- Technical Issues (5 reviews)
- Connection Issues (4 reviews)
- Expensive (4 reviews)


### What Do G2 Reviewers Say About eFax Online Fax Service?
*AI-generated summary from verified user reviews*

**Pros:**

- Users love the **ease of use** of eFax Online Fax Service, enjoying fast document sending and hassle-free setup.
- Users appreciate the **convenience of faxing without a machine** , enjoying the simplicity of sending documents digitally.
- Users appreciate the **ease of use** with eFax Online Fax Service, enjoying convenient access from any device.
- Users value the **easy access** eFax provides, allowing faxing from any device without the hassle of traditional machines.
- Users appreciate the **convenience** of eFax, enjoying seamless access to incoming faxes directly in their email inbox.

**Cons:**

- Users experience **fax issues** with lost faxes, inconvenient confirmation emails, and a sometimes buggy online portal.
- Users report **slow performance** with eFax Online, citing lag, lack of preview, and excessive clicks for sending faxes.
- Users report **technical issues** with eFax, including lost faxes and unreliable service that complicates their tasks.
- Users experience frequent **connection issues** , requiring multiple attempts to send faxes successfully and facing browser limitations.
- Users find the **pricing of eFax Online Fax Service** high, especially compared to newer alternatives for infrequent faxers.

#### What Are Recent G2 Reviews of eFax Online Fax Service?

**"[eFax simplifies secure, professional, remote-friendly faxing with AI-powered efficient](https://www.g2.com/survey_responses/efax-online-fax-service-review-12830157)"**

**Rating:** 5.0/5.0 stars
*— Ruby Ann  G.*

[Read full review](https://www.g2.com/survey_responses/efax-online-fax-service-review-12830157)

---

**"[Essential, Time-Saving Fax Solution](https://www.g2.com/survey_responses/efax-online-fax-service-review-13022756)"**

**Rating:** 5.0/5.0 stars
*— Your Future  N.*

[Read full review](https://www.g2.com/survey_responses/efax-online-fax-service-review-13022756)

---



### 5. [Documo](https://www.g2.com/products/documo/reviews)
Documo is an AI-powered healthcare document automation platform combining HIPAA-compliant cloud fax with Intelligent Document Processing (IDP) to automate the full lifecycle of unstructured clinical document intake, from the moment a document arrives through classification, data extraction, patient matching, and direct delivery into the EHR. Where most cloud fax solutions stop at secure transmission, Documo goes further, treating every inbound document as structured data waiting to be unlocked. Its AI automatically reads, classifies, and extracts field-level information from referrals, prior authorizations, lab results, consent forms, and clinical records, then routes that data directly into PointClickCare, ModMed, NextGen, and other connected EHR and practice management systems with no manual intervention required. Built for mid-to-large health systems, healthcare organizations, and healthtech integrators, Documo eliminates the document processing bottlenecks that slow care coordination, create compliance risk, and consume clinical and administrative staff time every day. Documo customers see dramatic reductions in manual document handling, faster care coordination, and measurable ROI from day one. If your team is still manually processing faxed referrals, prior authorizations, or clinical records, Documo can help. Schedule a demo today and see how leading healthcare organizations are turning document chaos into automated, EHR-ready workflows.


**Average Rating:** 4.6/5.0
**Total Reviews:** 211
**How Do G2 Users Rate Documo?**

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.4/10 (Category avg: 8.8/10)
- **Storage:** 8.8/10 (Category avg: 8.5/10)
- **Contact Management:** 8.8/10 (Category avg: 8.5/10)

**Who Is the Company Behind Documo?**

- **Seller:** [Documo](https://www.g2.com/sellers/documo)
- **Company Website:** https://www.documo.com
- **Year Founded:** 2014
- **HQ Location:** Wilmington, DE
- **LinkedIn® Page:** https://www.linkedin.com/company/18105417/ (54 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Owner, CEO
- **Top Industries:** Hospital &amp; Health Care, Information Technology and Services
- **Company Size:** 55% Small-Business, 27% Mid-Market


#### What Are Documo's Pros and Cons?

**Pros:**

- Faxing Services (40 reviews)
- Ease of Use (35 reviews)
- Reliability (25 reviews)
- Simple (17 reviews)
- Affordable (16 reviews)

**Cons:**

- Fax Issues (17 reviews)
- Limitations (6 reviews)
- Difficult Learning Process (3 reviews)
- Expensive (3 reviews)
- Interface Usability (3 reviews)


### What Do G2 Reviewers Say About Documo?
*AI-generated summary from verified user reviews*

**Pros:**

- Users value the **seamless email notifications** and easy integration of Documo&#39;s electronic faxing services.
- Users find Documo&#39;s service to be **efficient and easy to use** , making faxing hassle-free for all levels of tech users.
- Users praise Documo&#39;s **reliability** , highlighting minimal issues and dependable performance for various document handling needs.
- Users find Documo&#39;s service **simple and organized** , making faxing effortless even for non-tech-savvy individuals.
- Users find Documo to be **affordable** , providing excellent value without compromising on features and reliability.

**Cons:**

- Users experience **fax issues** that hinder efficiency, making simple functions more time-consuming than expected.
- Users face a **1000 person limit on outbound faxes** , making bulk sends inconvenient and lengthy.
- Users face a **difficult learning process** with Documo, struggling to get all staff proficient in the system.
- Users highlight the **high cost** of Documo, especially for infrequent fax users, making it feel unjustifiable.
- Users find the **interface usability lacking** , making simple functions frustrating and time-consuming to perform.

#### What Are Recent G2 Reviews of Documo?

**"[Easy to Install, Insightful Reports, and Top-Notch Support](https://www.g2.com/survey_responses/documo-review-12501274)"**

**Rating:** 4.0/5.0 stars
*— Pete S.*

[Read full review](https://www.g2.com/survey_responses/documo-review-12501274)

---

**"[Effortlessly Streamlines Document Signing](https://www.g2.com/survey_responses/documo-review-12641583)"**

**Rating:** 4.0/5.0 stars
*— Paulina L.*

[Read full review](https://www.g2.com/survey_responses/documo-review-12641583)

---


#### What Are G2 Users Discussing About Documo?

- [What is mFax used for?](https://www.g2.com/discussions/what-is-mfax-used-for)

### 6. [OpenText Core Fax](https://www.g2.com/products/opentext-core-fax/reviews)
XM Fax is the leading software-based, enterprise-grade Fax over IP (FoIP) solution that makes reliably sending and receiving faxes as easy as using email. At the same time, it also reduces costs and improves security. XM Fax is available either on-premises or via certified ISO/IEC 27001:2013 and PCI DSS compliant cloud solution. XM Fax is designed from the ground up to streamline compliance with HIPAA, GDPR, FERPA, SOX, PCI DSS, and other regulations through features like an event log and optional zero retention. Integrations with MFPs, EMR/EHR solutions, and Exchange/Outlook, as well as free XM Fax iOS/Android mobile apps, further simplify workflows. OpenText is a global leader in the field of enterprise communications solutions. Its suite of enterprise-grade on-premises and cloud fax solutions enable businesses to exchange sensitive and confidential data that meets and exceeds industry regulatory compliance requirements. The company serves businesses, enterprises, and service providers through a global team of customer-focused employees. Its solutions are deployed worldwide across a number of sectors, including education, finance, government, healthcare, manufacturing, retail, and legal services.


**Average Rating:** 4.5/5.0
**Total Reviews:** 46
**How Do G2 Users Rate OpenText Core Fax?**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.8/10)
- **Storage:** 9.4/10 (Category avg: 8.5/10)
- **Contact Management:** 8.4/10 (Category avg: 8.5/10)

**Who Is the Company Behind OpenText Core Fax?**

- **Seller:** [OpenText](https://www.g2.com/sellers/opentext)
- **Year Founded:** 1991
- **HQ Location:** Waterloo, ON
- **Twitter:** @OpenText (21,565 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2709/ (23,048 employees on LinkedIn®)
- **Ownership:** NASDAQ:OTEX

**Who Uses This Product?**
- **Top Industries:** Higher Education, Information Technology and Services
- **Company Size:** 47% Mid-Market, 40% Enterprise



#### What Are Recent G2 Reviews of OpenText Core Fax?

**"[Best fax SW I was ever working with, with great possibilities of customization.](https://www.g2.com/survey_responses/opentext-core-fax-review-4457043)"**

**Rating:** 4.5/5.0 stars
*— Juraj D.*

[Read full review](https://www.g2.com/survey_responses/opentext-core-fax-review-4457043)

---

**"[Moving to Next Generation Faxing](https://www.g2.com/survey_responses/opentext-core-fax-review-4305758)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Hospital &amp; Health Care*

[Read full review](https://www.g2.com/survey_responses/opentext-core-fax-review-4305758)

---



### 7. [HelloFax](https://www.g2.com/products/hellofax/reviews)
By removing paper from the process, HelloFax has removed your need to own a fax machine. With HelloFax, everyone in your company can conveniently send and receive faxes online.


**Average Rating:** 4.5/5.0
**Total Reviews:** 57
**How Do G2 Users Rate HelloFax?**

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.3/10 (Category avg: 8.8/10)
- **Storage:** 8.4/10 (Category avg: 8.5/10)
- **Contact Management:** 9.1/10 (Category avg: 8.5/10)

**Who Is the Company Behind HelloFax?**

- **Seller:** [Dropbox](https://www.g2.com/sellers/dropbox)
- **Year Founded:** 2007
- **HQ Location:** San Francisco, California
- **Twitter:** @Dropbox (3,279,477 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/167251/ (4,149 employees on LinkedIn®)
- **Ownership:** NASDAQ: DBX

**Who Uses This Product?**
- **Company Size:** 44% Small-Business, 42% Mid-Market



#### What Are Recent G2 Reviews of HelloFax?

**"[Does what it&#39;s supposed to do](https://www.g2.com/survey_responses/hellofax-review-8997374)"**

**Rating:** 5.0/5.0 stars
*— Barbara O.*

[Read full review](https://www.g2.com/survey_responses/hellofax-review-8997374)

---

**"[Ease of use and quality are hreat](https://www.g2.com/survey_responses/hellofax-review-9193915)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Health, Wellness and Fitness*

[Read full review](https://www.g2.com/survey_responses/hellofax-review-9193915)

---


#### What Are G2 Users Discussing About HelloFax?

- [What is HelloFax used for?](https://www.g2.com/discussions/what-is-hellofax-used-for) - 1 comment

### 8. [Fax.Plus](https://www.g2.com/products/alohi-fax-plus/reviews)
Fax.Plus is an extremely secure HIPAA and SOC 2 Type 2 compliant online faxing solution for businesses of all sizes, from large enterprises to SMEs and even individuals. Fax.Plus Features: • Extremely easy to use with availability on multiple platforms, including web, mobile, email, and more. • Set up team with the option to assign one/multiple fax numbers to one/multiple members. • Programmable fax API to integrate online fax functionalities into your own software. • Compliant with the world’s strictest data regulations such as ISO 27001, SOC2 Type 2, … • HIPAA compliant faxing solution for healthcare providers to transmit individuals’ protected health information (PHI). • Data encryption in transit and at rest. • Date residency to meet all your data compliance requirements. • Extensive integrations: Slack, Zapier, Google Workspace, Microsoft, ... • Single Sign-On (SSO). See the full features set here: https://www.fax.plus/features


**Average Rating:** 4.7/5.0
**Total Reviews:** 59
**How Do G2 Users Rate Fax.Plus?**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.8/10 (Category avg: 8.8/10)
- **Storage:** 8.3/10 (Category avg: 8.5/10)
- **Contact Management:** 8.6/10 (Category avg: 8.5/10)

**Who Is the Company Behind Fax.Plus?**

- **Seller:** [Alohi](https://www.g2.com/sellers/alohi-1e373f22-1781-409c-acbb-dabe35550433)
- **HQ Location:** Plan-les-Ouates, Geneva
- **LinkedIn® Page:** https://www.linkedin.com/company/alohi/ (33 employees on LinkedIn®)

**Who Uses This Product?**
- **Who Uses This:** Owner
- **Top Industries:** Hospital &amp; Health Care, Health, Wellness and Fitness
- **Company Size:** 76% Small-Business, 24% Mid-Market


#### What Are Fax.Plus's Pros and Cons?

**Pros:**

- Faxing Services (15 reviews)
- Ease of Use (13 reviews)
- Helpful (7 reviews)
- Customer Support (6 reviews)
- Affordable (5 reviews)

**Cons:**

- Expensive (5 reviews)
- Fax Issues (4 reviews)
- Limitations (3 reviews)
- Poor Customer Support (3 reviews)
- Billing Issues (1 reviews)


### What Do G2 Reviewers Say About Fax.Plus?
*AI-generated summary from verified user reviews*

**Pros:**

- Users highlight the **affordable and efficient faxing service** of Fax.Plus, ideal for secure document transmission.
- Users praise the **ease of use** of Fax.Plus, appreciating its intuitive features and responsive customer support.
- Users appreciate the **helpful customer support** and intuitive design, enhancing their overall experience with Fax.Plus.
- Users praise the **great customer support** of Fax.Plus, highlighting its quick assistance and ease of use.
- Users find Fax.Plus to be an **affordable service** that effectively meets their faxing needs.

**Cons:**

- Users express concerns over the **expensive pricing** tiers necessary for compliance, making it less affordable overall.
- Users express frustration with **fax usage tracking** , as it counts multiple users accessing a single document as separate pages.
- Users face **import and sending limitations** with Fax.Plus, leading to frustration and lengthy verification processes.
- Users express disappointment with **poor customer support** , highlighting unresolved issues and lack of immediate assistance options.
- Users express dissatisfaction with **billing issues** , noting unresolved complaints and repeated errors affecting their experience.

#### What Are Recent G2 Reviews of Fax.Plus?

**"[FaxPlus Makes Sending Faxes Easy](https://www.g2.com/survey_responses/fax-plus-review-12895996)"**

**Rating:** 5.0/5.0 stars
*— Rejs H.*

[Read full review](https://www.g2.com/survey_responses/fax-plus-review-12895996)

---

**"[Easy to Use and Affordable](https://www.g2.com/survey_responses/fax-plus-review-12455060)"**

**Rating:** 5.0/5.0 stars
*— Verified User in Health, Wellness and Fitness*

[Read full review](https://www.g2.com/survey_responses/fax-plus-review-12455060)

---


#### What Are G2 Users Discussing About Fax.Plus?

- [How does fax Plus work?](https://www.g2.com/discussions/how-does-fax-plus-work) - 1 comment
- [How many pages can I fax with fax Plus?](https://www.g2.com/discussions/how-many-pages-can-i-fax-with-fax-plus) - 1 comment
- [What are the features of fax?](https://www.g2.com/discussions/what-are-the-features-of-fax) - 1 comment

### 9. [iFax](https://www.g2.com/products/ifax/reviews)
iFax is an enterprise-grade, cloud-based fax and document exchange platform built for regulated industries that require secure, compliant, and scalable communication workflows. Designed for healthcare, finance, government, and legal operations, iFax provides HIPAA, GLBA, FERPA, and SOC 2 aligned workflows, complete with audit logs, encryption, BAAs, and granular admin controls. iFax replaces legacy fax servers and outdated FoIP systems with a modern, cloud-native platform that supports secure transmissions, EHR/EMR integrations, MFP connectivity, and developer-friendly APIs. Teams can send, receive, automate, and monitor high-volume fax workflows across departments and distributed environments using web, email, or mobile apps. With a mature infrastructure, global availability, and a proven track record across thousands of organizations, iFax enables regulated teams to exchange sensitive data with high reliability and at scale. The platform supports automated routing, AI-assisted data extraction, and no-code workflows, helping enterprises meet strict compliance requirements while reducing operational burden.


**Average Rating:** 4.7/5.0
**Total Reviews:** 465
**How Do G2 Users Rate iFax?**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.5/10 (Category avg: 8.8/10)
- **Storage:** 8.8/10 (Category avg: 8.5/10)
- **Contact Management:** 8.5/10 (Category avg: 8.5/10)

**Who Is the Company Behind iFax?**

- **Seller:** [iFax](https://www.g2.com/sellers/ifax)
- **Company Website:** https://ifaxapp.com/
- **Year Founded:** 2008
- **HQ Location:** San Francisco, US
- **Twitter:** @ifaxapp (208 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/ifax/ (34 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Hospital &amp; Health Care, Health, Wellness and Fitness
- **Company Size:** 17% Small-Business, 3% Mid-Market


#### What Are iFax's Pros and Cons?

**Pros:**

- Ease of Use (228 reviews)
- Faxing Services (160 reviews)
- Simple (92 reviews)
- Speed (54 reviews)
- Convenience (33 reviews)

**Cons:**

- Expensive (70 reviews)
- Fax Issues (62 reviews)
- Limitations (18 reviews)
- Slow Performance (15 reviews)
- Limited Customization (7 reviews)


### What Do G2 Reviewers Say About iFax?
*AI-generated summary from verified user reviews*

**Pros:**

- Users commend the **ease of use** of iFax, enabling quick document submissions with just a few taps.
- Users value the **effortless installation and fast fax delivery** , enjoying seamless document transitions with high quality.
- Users value the **simplicity and ease of use** of iFax, finding it quick to set up and navigate.
- Users appreciate the **speed** of iFax, enabling immediate document forwarding and quick confirmations for efficient communication.
- Users praise the **exceptional convenience** of iFax, highlighting its easy-to-use interface and cloud functionality.

**Cons:**

- Users feel the **monthly subscription price is too high** for infrequent use, suggesting a lower cost or better trial options.
- Users find the **lack of bulk fax options** and confusing auto-populated numbers to be quite inconvenient.
- Users find the **high pricing and lack of a free version** to be significant drawbacks for occasional use.
- Users experience **slow performance** with iFax, particularly during file uploads and search, impacting efficiency.
- Users find the lack of **limited customization options** frustrating, impacting usability and user-friendliness of iFax.

#### What Are Recent G2 Reviews of iFax?

**"[Seemless email to Fax solution with peach of mind](https://www.g2.com/survey_responses/ifax-review-12210933)"**

**Rating:** 4.0/5.0 stars
*— Rahul B.*

[Read full review](https://www.g2.com/survey_responses/ifax-review-12210933)

---

**"[Worked fast](https://www.g2.com/survey_responses/ifax-review-12392067)"**

**Rating:** 4.5/5.0 stars

[Read full review](https://www.g2.com/survey_responses/ifax-review-12392067)

---



### 10. [CocoFax](https://www.g2.com/products/cocofax/reviews)
CocoFax is an online HIPAA-compliant fax solution provider, integrated with Google, Microsoft, Slack and many others. It offers an easy-to-use alternative to fax machines for individual users, allowing them to fax from Google(Google Drive, Docs, Sheets), Microsoft(Word, PPT…) and email to fax(Gmail, hotmail, Yahoo..) , whether with a computer, cell phone or a Mac. Businesses can also easily integrate CocoFax into their workflow, adding team members and assigning roles and numbers in their account. With its 2FA and TLS 1.2 and AES 256 encryption measures, CocoFax makes sure that all data is well protected for businesses of all sectors and sizes. Users can also port their existing numbers to CocoFax at zero cost. It is easy, quick, secure with 24/7 live support for all possible queries. For enterprises, CocoFax also supports API connections to customize easy faxing solutions.


**Average Rating:** 4.6/5.0
**Total Reviews:** 184
**How Do G2 Users Rate CocoFax?**

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.6/10 (Category avg: 8.8/10)
- **Storage:** 9.4/10 (Category avg: 8.5/10)
- **Contact Management:** 9.2/10 (Category avg: 8.5/10)

**Who Is the Company Behind CocoFax?**

- **Seller:** [CocoFax](https://www.g2.com/sellers/cocofax)
- **HQ Location:** Singapore
- **Twitter:** @coco_fax (1,501 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/cocofax/about (5 employees on LinkedIn®)

**Who Uses This Product?**
- **Top Industries:** Hospital &amp; Health Care, Accounting
- **Company Size:** 73% Small-Business, 21% Mid-Market


#### What Are CocoFax's Pros and Cons?

**Pros:**

- Faxing Services (4 reviews)
- Ease of Use (3 reviews)
- Email Notifications (1 reviews)
- Free Services (1 reviews)
- Implementation Ease (1 reviews)

**Cons:**

- Billing Issues (1 reviews)
- Difficult Setup (1 reviews)
- Fax Issues (1 reviews)
- Limitations (1 reviews)
- Limited Customization (1 reviews)


### What Do G2 Reviewers Say About CocoFax?
*AI-generated summary from verified user reviews*

**Pros:**

- Users appreciate the **reliable and efficient faxing service** of CocoFax, highlighting its speed and ease of use.
- Users appreciate the **ease of use** of CocoFax, enjoying seamless faxing from both desktop and mobile devices.
- Users value the **convenient email notifications** of CocoFax, enhancing their faxing experience with timely updates and ease.
- Users value the **free services** provided by CocoFax, appreciating the unlimited trial and permanent fax number.
- Users value the **implementation ease** of CocoFax, allowing for efficient faxing directly from their devices.

**Cons:**

- Users report serious **billing issues** with CocoFax, facing unresponsive support and unresolved refund requests, leading to frustration.
- Users experience **difficult setup** with CocoFax, leading to frustrating issues with fax functionality and unresponsive customer support.
- Users report significant **fax issues** with CocoFax, experiencing unresponsive support and persistent errors preventing faxes from being received.
- Users mention a **limit of 60 pages per month** , which might not suit everyone&#39;s needs.
- Users are frustrated by the **limited customization** options for the facsimile cover page in CocoFax.

#### What Are Recent G2 Reviews of CocoFax?

**"[Reliable, High-Quality Faxing with CocoFax](https://www.g2.com/survey_responses/cocofax-review-12007870)"**

**Rating:** 5.0/5.0 stars
*— Justin C.*

[Read full review](https://www.g2.com/survey_responses/cocofax-review-12007870)

---

**"[Excellent for WFH](https://www.g2.com/survey_responses/cocofax-review-11145814)"**

**Rating:** 5.0/5.0 stars
*— Kay C.*

[Read full review](https://www.g2.com/survey_responses/cocofax-review-11145814)

---




## What Is Online Fax Software?

[Collaboration &amp; Productivity Software](https://www.g2.com/categories/collaboration-productivity)




