--- title: iFax Reviews meta_title: 'iFax Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 480 reviews by the users' company size, role or industry to find out how iFax works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 480 scale: '5' date_modified: '2026-08-07' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # iFax Reviews **Vendor:** iFax **Category:** [Online Fax Software](https://www.g2.com/categories/online-fax) **Average Rating:** 4.7/5.0 **Total Reviews:** 480 ## About iFax iFax is an enterprise-grade, cloud-based fax and document exchange platform built for regulated industries that require secure, compliant, and scalable communication workflows. Designed for healthcare, finance, government, and legal operations, iFax provides HIPAA, GLBA, FERPA, and SOC 2 aligned workflows, complete with audit logs, encryption, BAAs, and granular admin controls. iFax replaces legacy fax servers and outdated FoIP systems with a modern, cloud-native platform that supports secure transmissions, EHR/EMR integrations, MFP connectivity, and developer-friendly APIs. Teams can send, receive, automate, and monitor high-volume fax workflows across departments and distributed environments using web, email, or mobile apps. With a mature infrastructure, global availability, and a proven track record across thousands of organizations, iFax enables regulated teams to exchange sensitive data with high reliability and at scale. The platform supports automated routing, AI-assisted data extraction, and no-code workflows, helping enterprises meet strict compliance requirements while reducing operational burden. ## iFax Pros & Cons **What users like:** - Users appreciate the **ease of use** of iFax, finding it quick and straightforward for effortless document submission. (228 reviews) - Users praise the **quick delivery and seamless process** of iFax, enhancing their overall faxing experience. (160 reviews) - Users love the **simplicity** of iFax, praising its easy setup and navigation compared to other apps. (92 reviews) - Users appreciate the **speed** of iFax, enabling quick document uploads and immediate confirmations for efficient sending. (54 reviews) - Users praise the **exceptional convenience** of iFax, highlighting its ease of use and cloud printing features. (33 reviews) - App Usability (31 reviews) - Users find iFax to be **extremely easy to navigate** , enabling quick setup and efficient faxing right away. (31 reviews) - Email Notifications (29 reviews) - User Interface (28 reviews) - Users value the **convenience of remote faxing** with iFax, enabling easy sending directly from computers. (27 reviews) **What users dislike:** - Users find the **monthly subscription prices too high** , especially for occasional use, making it less appealing. (70 reviews) - Users find the **fax issues** frustrating, particularly with the lack of a bulk option and auto-populated numbers. (62 reviews) - Users express concerns over **high pricing and lack of a free version** , especially for occasional use. (18 reviews) - Users experience **slow performance** with iFax, particularly during file uploads, affecting overall efficiency. (15 reviews) - Users find the **limited customization options** of iFax frustrating, impacting user-friendliness and ease of use. (7 reviews) - Users express frustration over **billing issues** as iFax unexpectedly upgrades tiers, increasing monthly charges instead of charging per page. (6 reviews) - Users often face **poor customer support** with iFax, experiencing delays in responses and unclear billing assistance. (6 reviews) - Users find the **difficult learning process** of managing broadcast lists in iFax to be time-consuming and frustrating. (5 reviews) - Notification Issues (4 reviews) - Poor Tech Support (4 reviews) ## iFax Reviews ### 1. Easy breezy … don’t need faxes that often but when you do - you do ! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about iFax?** Easy to use - enter fax # - upload and send **What do you dislike about iFax?** None that I have come across so far - seems pretty straight forward **What problems is iFax solving and how is that benefiting you?** Submitting forms - ie government forms - where you have to deliver or mail or fax - emails not accepted ### 2. Fax Software Fit For The Gods **Rating:** 5.0/5.0 stars **Reviewed by:** Trey W. | Performance Improvement, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2022 **What do you like best about iFax?** Definitely one of the best fax software platforms out there. I like that there is fax over IP function and that it has data clustering. The software is also available for desktop, email, and web faxing. The support team for the software is always top notch and is willing to help out with any problem no matter how small it may be. One of the coolest features ive ever seen with a software of this nature is barcode recognition for scanned documents. The instillation set up was one of the easiest we have ever had in our company as well. I also want to touch on the price and how easy the implementation and training was for us. The price was one of the cheapest options out there. Most other products were twice as much. Once it became time to implement the new software, it took less than an afternoon to get my organization live. For a fax server platform, this is one of he best products ive seen in a very long time. **What do you dislike about iFax?** There really not anything that I could say is buggy or needs to be fixed. Its a very solid platform from the key functions down. The support team and the R&D team are always top notch in releasing updates and new features. I can say I'm VERY satisfied with the software. It gets a top mark in my book. I think as time goes on, I think iFax will only get better and better. **What problems is iFax solving and how is that benefiting you?** iFax is bridging the gap between secure internet-based communications. While fax is considered an outmoded form of communication, it's still a very viable and reliable form of document transmission and communication. iFax resurrected an old concept and gave it a 21st-century and functionality. This software is a must-have for any business that has communications of any kind. When browsing other products the features and price point of iFax is what sold us. It truly is one of the best products on the market. ### 3. Super easy, barely an inconvenience. **Rating:** 5.0/5.0 stars **Reviewed by:** Steven R. | Casting Department, Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2023 **What do you like best about iFax?** it's 2023 - who has a fax these days? Great to know i didn't have to leave my desk to get this taken care of. **What do you dislike about iFax?** None so far. Hopefully, I will not encounter any troubles in the future. **What problems is iFax solving and how is that benefiting you?** Dealing with businesses that still use fax over email is frustrating, at least this makes it so I can send docs without leaving my compiter. ### 4. Quick & easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Bob M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about iFax?** First fax i have sent in several years. used because recipient requested it. iFax made it an easy process & the cost is good. **What do you dislike about iFax?** iFax was quick & easy to use, no problems with the product. **What problems is iFax solving and how is that benefiting you?** Recipients request/requirement for fax. ### 5. Surprisingly simple and quick **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about iFax?** Keeping in mind that I am trying it using the FREE version, I found it very easy to set up and use. My initial needs were quite timiely urgent and the simplicity of getting started was extremely helpful. **What do you dislike about iFax?** At this point, there seems to be no downside with this application. **What problems is iFax solving and how is that benefiting you?** Speed of use for the rate need to send a fax. ### 6. Just What I Needed in a Pinch **Rating:** 5.0/5.0 stars **Reviewed by:** Beth L. | Wedding Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about iFax?** I have to fax something about once a year. I own a fax/scanner but don't have a landline. I really needed something easy to use that would allow me to fax 4 pages. This worked perfectly. Fast and easy to use. **What do you dislike about iFax?** Nothing. It was free, fast and easy to use. **What problems is iFax solving and how is that benefiting you?** I needed to fax 1 document and this was easy and got the job done. ### 7. Looking for that one time fax every once in a while **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2023 **What do you like best about iFax?** Was super easy to setup and the interface was really intuitive. **What do you dislike about iFax?** There is nothing not to like about iFax. **What problems is iFax solving and how is that benefiting you?** Without landlines, traditional fax machines are useless. I don't need to have a landline for the occasional fax. ### 8. iFax for all the send & receive your company needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Erin E. | Accounts Receivable Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2022 **What do you like best about iFax?** IFax support is domestic and they are the software so they can solve any issue quickly. There was no real training needed. Implementation went smooth. Easy to use system. Faxes are still used so this software fixed our remote situation quickly. **What do you dislike about iFax?** IFax has nothing unlikeable. That's the truth. It's sold software to fix the need to send and receive thru software my company is currently using. Fixed the immediate Covid remote need. **What problems is iFax solving and how is that benefiting you?** Going remote and no longer using the fax machine. Allowing us to send and receive faxes clearly and with ease. No longer a need for copiers and fax machines which is huge! Eliminates those needs. No more fixing paper getting stuck while faxing or a jammed fax machine!!!!! ### 9. Easy to use and streamlined **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2023 **What do you like best about iFax?** Easy to use simple user interface Customized pricing plans **What do you dislike about iFax?** None I just started using this service. It took less than few minutes to set up and run and I just need to send one fax so I couldn't tell any dislikes. **What problems is iFax solving and how is that benefiting you?** It helps business who has occasional needs of sending fax but are not frequent enough to have a dedicated comm channel for that purpose. ### 10. iFax is quick and easy. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2023 **What do you like best about iFax?** Our small company doesn't typically need fax machines. When the need arose for one, instead of going to a specialty store for a one-page fax, iFax was there for us. It was quick and straightforward to use. I even received an email confirmation when my fax was delivered. **What do you dislike about iFax?** I can honestly see no downside to using iFax. **What problems is iFax solving and how is that benefiting you?** With iFax we do not have to have a fax machine in the office. ### 11. easy to use, quick **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2023 **What do you like best about iFax?** very easy to use if you are in a bind and quickly need to fax something **What do you dislike about iFax?** have not used enough to find a downside yet **What problems is iFax solving and how is that benefiting you?** can not plug a phone line into laptop. printer does not offer a fax option. Have not needed to use a fax in years, but, did so today and this was an easy solution ### 12. Ifax is simple and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Marv P. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2023 **What do you like best about iFax?** Straight forward interface, easy drag and drop upload **What do you dislike about iFax?** The graphics seem a little dated on the site but does not affect using the site at all. **What problems is iFax solving and how is that benefiting you?** didn't have a fax machine ### 13. Quick and Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Marc F. | Chief Cost Evaluator, Certified Expense Reduction Consultant, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2023 **What do you like best about iFax?** The interface with Google Workspace and the ease to send a iFax. **What do you dislike about iFax?** I do not have a negative comment to comment on currently. **What problems is iFax solving and how is that benefiting you?** Communicating with clients and services that require a fax communication. ### 14. Very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Ruaa A. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2023 **What do you like best about iFax?** Very simple and easy, send a fax within 3 minutes. **What do you dislike about iFax?** Having to pay to upgrade to send more than one document. **What problems is iFax solving and how is that benefiting you?** Saving me from driving a few cities over to send a document that needs to be signed. ### 15. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Import and Export | Small-Business (50 or fewer emp.) **Reviewed Date:** March 30, 2023 **What do you like best about iFax?** I like how simple it is to use the online software. I simply login add my document and send the fax. I dont have a fax machine at home and have to fax alot of documents so it makes it super easy. **What do you dislike about iFax?** More features with the ability to customize your document would be nice. Sometimes things need highlighted or underlined and I wish the software allowed me to do that. **What problems is iFax solving and how is that benefiting you?** Ifax makes it so I dont need to have a physical machine to send faxes. Fax machines are expensive and it saves me a lot of money and most importantly my time which is a lifesaver. ### 16. user friendly app **Rating:** 5.0/5.0 stars **Reviewed by:** Hetal S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2023 **What do you like best about iFax?** best app for sending fax helpful forms **What do you dislike about iFax?** paid business will try this for 1 month **What problems is iFax solving and how is that benefiting you?** send international fax ### 17. I cant believe how easy it was to send a fax online using iFax. It is highly recommended. **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander A. | Project Management Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2023 **What do you like best about iFax?** The Ease of use and the fact that you get five free faxes before paying for the service. **What do you dislike about iFax?** Nothing. All the features are very handy and easy to use. **What problems is iFax solving and how is that benefiting you?** I am sending faxes when I am not in the office or a business center. It is portable and valuable for a business person on the go. ### 18. Quick and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2023 **What do you like best about iFax?** Fast and easy setup. Free service for one-off small jobs (you get one 5-page fax for free per day). **What do you dislike about iFax?** Nothing. It was a quick one-off job, so can't comment on larger jobs. **What problems is iFax solving and how is that benefiting you?** Didn't have to go search for physical fax machines to use and pay for this service. Did it all from home on my computer. ### 19. First time user **Rating:** 5.0/5.0 stars **Reviewed by:** David G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2023 **What do you like best about iFax?** Very easy to sign up and use. Easy to drag and drop fax into the send box. **What do you dislike about iFax?** I didn't know about it sooner. I found iFax on the net **What problems is iFax solving and how is that benefiting you?** I could not find a fax machine to use, and needed to send this today. ### 20. easy to use and easy to fax **Rating:** 4.5/5.0 stars **Reviewed by:** Dinesh B. | PHP and Wordpress Expert (Wix, Shopify, node js, Javascript, Restful API), Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2023 **What do you like best about iFax?** iFax is most used in my company it's easy to use and fax with a secure end to end encryption, not only sending and receiving faxes but also converting document format and many more features that make different **What do you dislike about iFax?** From a developer's perspective, I think not to have any disliked features but one thing that needs to improve is the UI **What problems is iFax solving and how is that benefiting you?** Well if UI needs to improve so the user is a bit more comfortable checking the site and app and enjoys sending and receiving fax ### 21. Quick and easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about iFax?** User friendly. Very simple! Faxes are delivered fast. Easy to verify faxes are delivered. **What do you dislike about iFax?** I haven't found anything that I dislike. **What problems is iFax solving and how is that benefiting you?** Our office fax isn't used very often, but when we do use it, it works intermittently. Using ifax, I can send faxes without worrying the fax didn't deliver - I get a confirmation within minutes! ### 22. Above and Beyond. **Rating:** 5.0/5.0 stars **Reviewed by:** Anastasiia I. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2023 **What do you like best about iFax?** Easy to use, reliable, and FREE. I highly recommend this service! **What do you dislike about iFax?** I like everything........................ **What problems is iFax solving and how is that benefiting you?** I don't need to go to USPS, I can fax my document online ### 23. Very easy to use and very professional **Rating:** 5.0/5.0 stars **Reviewed by:** Dabire W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about iFax?** iFax helped me find directly on their website, the different IRS fax numbers I was looking for when applying for an EIN. **What do you dislike about iFax?** They have to promote more this useful dashboard **What problems is iFax solving and how is that benefiting you?** iFax enabled me to send a fax to IRS to obtain an EIN while living outside the US ### 24. IFax easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** April 04, 2023 **What do you like best about iFax?** This was so simple. Less than 1 minute and my fax was sent **What do you dislike about iFax?** Nothing to dislike. I was able to log in and BOOM, send. **What problems is iFax solving and how is that benefiting you?** Easy to fax from my computer. ### 25. I made their easy hard **Rating:** 4.5/5.0 stars **Reviewed by:** Tia B. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2023 **What do you like best about iFax?** Super easy and fast sign up. I actually made it harder by overthinking it. **What do you dislike about iFax?** Ummmmmmmmmmm...nothing at all to dislike! **What problems is iFax solving and how is that benefiting you?** No landline to have a fax machine. ### 26. Saved me time! **Rating:** 5.0/5.0 stars **Reviewed by:** Tonya H. | C, Small-Business (50 or fewer emp.) **Reviewed Date:** March 02, 2023 **What do you like best about iFax?** I can sit at my desk and send a fax in 1 sec. Everything is setup so convenient! **What do you dislike about iFax?** I have nothing to dislike about great service! **What problems is iFax solving and how is that benefiting you?** me leaving the office to fax at a near by business. ### 27. Very easy to use service. Free means free for the simple sends. **Rating:** 5.0/5.0 stars **Reviewed by:** Scott W. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 06, 2023 **What do you like best about iFax?** Very easy-to-use service. Free means free for the simple sends, but with options if you need more features. **What do you dislike about iFax?** No downside so far. Easy to use and has no bad surprises that I've encountered. **What problems is iFax solving and how is that benefiting you?** Quick and easy online fax service. ### 28. Online fax machine! **Rating:** 5.0/5.0 stars **Reviewed by:** Randy G. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2023 **What do you like best about iFax?** Simple to use. Friendly interface. Stable and fast. **What do you dislike about iFax?** High monthly fees. It will be better if they can charge on per usage basis. **What problems is iFax solving and how is that benefiting you?** No fax machine, Local number. ### 29. Easy to fax **Rating:** 5.0/5.0 stars **Reviewed by:** Dana D. | Account Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** December 15, 2022 **What do you like best about iFax?** I enjoy how easy it is to share and fax important docs. **What do you dislike about iFax?** More plans, extended free trial, or more free tools **What problems is iFax solving and how is that benefiting you?** iFax is solving the need to send faxes electronically and makes faxing much quicker and easier. ### 30. Works perfect for my faxing needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2023 **What do you like best about iFax?** Easy to fax large documents, and works well. **What do you dislike about iFax?** Nothing to complain about, works perfect! **What problems is iFax solving and how is that benefiting you?** Faxing medical documents - [View iFax pricing details and edition comparison](https://www.g2.com/products/ifax/reviews?page=19§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+12%3A36%3A35+-0500&secure%5Bsession_id%5D=eaa6842f-499c-42fe-8163-2f30d5213301&secure%5Btoken%5D=5e50c3daac8bb23cbffa26d93be55acbc7ad55fd2d277278bbcb9902a4ea7246&format=llm_user) ## iFax Integrations - [Box](https://www.g2.com/products/box/reviews) - [DeepCura AI](https://www.g2.com/products/deepcura-ai/reviews) - [Dropbox](https://www.g2.com/products/dropbox/reviews) - [Elation Health](https://www.g2.com/products/elation-health/reviews) - [Epic](https://www.g2.com/products/epic/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## iFax Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Documents** - Editing - Document Signature - Storage - Fax to Email - Document Storage - Secure Data Storage **Agentic AI - Online Fax** - Autonomous Task Execution - Cross-system Integration - Active Directory Integration - Third-Party Integrations - File Transfer **Sending** - Fax Number - Existing Numbers - Cross-Platform Sending - Unlimited Sending - Contact Management - Alerts - Print Management - File Management - Invoice Management - Email Management - Compliance Management - Communication Management - Call Center Management - User Management - Email to Fax **Additional Functionality** - Full Text Search - HIPAA Compliant - Audit Trail - Delivery Tracking - Multiple Format Support - Access Controls/Permissions - FoIP - Purchasing & Receiving - SMS Messaging - CRM - Whitelisting/Blacklisting - Status Tracking - Multiple User Accounts - Archiving & Retention - Encryption - Document Templates - Generative AI - Self Service Portal - Electronic Faxes - Collaboration Tools - AI Copilot - Voice Mail - Automated Routing - Reporting & Statistics - API - Alerts/Notifications - Caller ID - SSL Security - Role-Based Permissions - Activity Tracking - Monitoring - Contact Database ## Top iFax Alternatives - [HelloFax](https://www.g2.com/products/hellofax/reviews) - 4.5/5.0 (57 reviews) - [CocoFax](https://www.g2.com/products/cocofax/reviews) - 4.6/5.0 (184 reviews) - [eFax Online Fax Service](https://www.g2.com/products/efax-online-fax-service/reviews) - 4.4/5.0 (204 reviews)