[ Documo Reviews ](https://www.g2.com/products/documo/reviews) [ Documo Reviews ](https://www.g2.com/products/documo/reviews) # Documo Pricing Overview [Editedit](https://my.g2.com/documo/pricings) Free Trial ## Documo Pricing Key Insights Last updated on May 06, 2026 * * * Documo offers **6 pricing editions** , starting at **$0**. Documo pricing tiers are designed to support different usage levels and team sizes. Documo also offers a **free trial**. Higher-tier plans are available via direct consultation with the vendor. Compare the Documo pricing table below to figure out the best fit for your needs. * * * Free Trial — $0 Professional — $75 / Per Month Business — $150 / Per Month Solo — $300 / Per Year Enterprise — $300 / Per Month Custom — Contact Us Rated 4.6 / 5 \*Pricing information is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations must be conducted with the seller. Free Trial Free Trial Free Trial 14-day free trial cloud fax portal, API developer sandbox, fax number and set of initial pages - API developer sandbox - Fax number - User seat - Portal access - Send and receive faxes - 14-days of access without purchase Show More Solo $300.00 Per Year Speak to a Fax Expert Billed Annually - 300 pages / Mo - 1 User - 1 Fax Number - $3.00 / Additional User - $3.00 / Additional Number - $0.15 / Additional Page Show More Professional $75.00 Per Month Speak to a Fax Expert Billed Annually - 800 pages / Mo - 3 Users - 1 Included Fax Number - $3.00 / Additional Number / Mo - $0.09 / Additional Page - $3.00 / Additional User Show More Business $150.00 Per Month Speak to a Fax Expert Billed Yearly - 2,500 pages / Mo - 10 Users - 5 Included Fax Numbers - $3.00 / Additional Number / Mo - $0.08 / Additional Page - API Add-On Available - $3.00 / Additional User / Mo Show More Enterprise $300.00 Per Month Speak to a Fax Expert Billed Monthly - 6,000 pages / Mo - 50 Included Users - 10 Included Fax Numbers - $3.00 / Additional Number / Mo - $0.07 / Additional Page - API Add On Available - $3.00 / Additional User / Mo Show More Custom Contact Us Speak to a Fax Expert - Unlimited pages / Mo - Unlimited Users - Customized Fax Numbers - Customized Pricing / Additional Number - Customized Pricing / Additional Page - Customized Pricing / Extra User Cost - Admin Interface Show More Documo pricing is based on a simple recurring monthly or yearly subscription. There are no contracts, no setup fees, and no gimmicks. Discounts are given for those choosing an annual option. Pricing for all of our standard plans can be found at https://www.documo.com/pricing/ Pricing information for Documo is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Documo must be conducted with the seller. Pricing information was last updated on February 18, 2026 Show More ## Documo Pricing FAQs Generated using AI Is Documo free, or does it offer a free trial? Documo does not offer a permanent free plan, but it does provide a free trial that lets users to test the product before committing to a paid plan. Trial availability and duration may vary, so users should review the seller's official pricing page for the most current details. How much does Documo cost in 2026? According to G2 data, Documo pricing in 2026 starts at $75.00 and can reach $300.00 depending on the selected plan. Pricing may vary based on billing terms or usage, so users should review the Documo's official pricing page for the most current details. Who is Documo pricing best suited for? Documo's pricing is best suited for small to mid-market businesses, particularly in healthcare. G2 reviewers from medical practices, mental health care, and hospital settings dominate the review base, frequently citing HIPAA compliance as a primary driver. The Solo and Professional tiers appeal to solo practitioners and small clinics needing affordable, compliant faxing without hardware. The Business and Enterprise tiers suit mid-market organizations managing multiple users and fax numbers centrally. G2 reviewers from IT and telecom sectors also highlight Documo's white-labeling and API capabilities as ideal for MSPs and resellers. Enterprises with high fax volumes are directed toward the Custom tier for tailored pricing. What are the key differences between the free and paid versions of Documo? Documo does not offer a permanent free tier, but G2's pricing data for Documo shows a 14-day free trial that includes a fax number, one user seat, portal access, and an API developer sandbox for testing. Once the trial ends, users must upgrade to a paid plan. Documo's paid plans start at $300.00/year for the Solo tier, unlocking 300 pages per month and ongoing access. Higher tiers add more users, fax numbers, lower per-page overage rates, and API add-ons. G2 reviewers specifically praise the free trial's sandbox environment as helpful for developer integrations before committing to a paid subscription. Is Documo considered good value for its pricing? Documo is broadly considered good value, particularly for healthcare and small businesses. G2 reviewers frequently highlight cost savings over traditional fax machines and POTS lines, with one library noting Documo's pricing enabled them to offer free patron faxing. A mental health reviewer called it affordable and HIPAA-compliant. However, some G2 users flag that Documo is more expensive than competing platforms, and low-volume users find the subscription model costly relative to usage. One reviewer explicitly wished for pay-per-page credits. Mid-market reviewers in healthcare tend to justify the cost through reliability and support quality, with one noting 'the product justifies the cost' despite price increases. ## Top-Rated Alternatives [ ![CocoFax](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_edbe92b4049fb44cf5d5f49057908b7f/cocofax.png "CocoFax") CocoFax 4.6/5(188) ](https://www.g2.com/products/cocofax/reviews) [ ![iFax](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_28ad0ea059a00eacf4b949663a5f5360/ifax.png "iFax") iFax 4.7/5(480) ](https://www.g2.com/products/ifax/reviews) [ ![HelloFax](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cd58329d7e739dd6906bc8f984a88e14/hellofax.png "HelloFax") HelloFax 4.5/5(57) ](https://www.g2.com/products/hellofax/reviews) [ View All Alternatives ](https://www.g2.com/products/documo/competitors/alternatives) ## Documo Pricing Reviews (2) ![Rana K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rana K.") RK Rana K. Sr Vendor Manager Mid-Market (51-1000 emp.) 8/27/2024 "Effective Document Utilization" 5/5 What do you like best about Documo? Better visibility and tracking and reduced manual effort as well as modern interface Review collected by and hosted on G2.com. What do you dislike about Documo? Error handling, provide more details on error messages Review collected by and hosted on G2.com. What problems is Documo solving and how is that benefiting you? saving on paper use, keeping track of faxes sent and received, better communication and cost effectective no needt to buy fax machine Review collected by and hosted on G2.com. Show More Response from Documo Support of Documo [Editedit](https://www.g2.com/survey_responses/documo-review-10057383/official_response/edit) We appreciate your positive comments about mFax's usability and benefits. We understand the importance of reliable customer support and will strive to enhance that aspect of our service. 1/21/2026 Validated ReviewerIncentivizedSource: Seller invite ![Pete S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pete S.") PS Pete S. IT Manager Small-Business (50 or fewer emp.) 3/17/2026 "Easy to Install, Insightful Reports, and Top-Notch Support" 4/5 What do you like best about Documo? We use Documo for our public faxing service to the public, and this service gets used many times, every day. It was extremely easy to install and simple to integrate with our copiers. The reports provide the statistics we need, and the support has been top-notch. Review collected by and hosted on G2.com. What do you dislike about Documo? At times, support hasn’t been forthcoming about maintenance and the impact to services, which has caused extra time and effort on our end. However, they have since put better communication practices in place, and we haven’t had a recurrence in about two years. Review collected by and hosted on G2.com. What problems is Documo solving and how is that benefiting you? Previously, we had analog lines that were simply too expensive to continue providing our library patrons with free faxing service. With Documo’s very reasonable pricing we’re now able to offer this service free of charge. Review collected by and hosted on G2.com. Show More Response from Documo Support of Documo [Editedit](https://www.g2.com/survey_responses/documo-review-12501274/official_response/edit) We're glad to hear that you find Documo easy to install and integrate with your copiers, and that the reports are providing the statistics you need. We apologize for any past communication issues with maintenance, but we're pleased to hear that our improved practices have been beneficial. Thank you for choosing Documo! 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