# Best Online Fax Software

## How Many Online Fax Software Products Does G2 Track?

**Total Products under this Category:** 93

### Category Stats (Aug 2026)

- **Average Rating:** 4.31/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** eFax Online Fax Service (+0.41%) - Among all products in this category, eFax Online Fax Service recorded the largest rating increase compared to last month

_Last updated: August 23, 2026_

## How Does G2 Rank Online Fax Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 4,400+ Authentic Reviews
- 93+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Online Fax Software
 ![G2 Grid® for Online Fax Software plotting products by satisfaction and market presence](https://www.g2.com/categories/online-fax/grids.png?focus%5B%5D=1173&focus%5B%5D=81124&focus%5B%5D=1259222&focus%5B%5D=133160&focus%5B%5D=3695&focus%5B%5D=43109&focus%5B%5D=14857&focus%5B%5D=15611)

Highlighted products: RingEX, iFax, eFax Online Fax Service, Upland InterFAX, GoTo Connect, Documo, HelloFax, and OpenText Core Fax.

Underlying data: [Grid® JSON](https://www.g2.com/categories/online-fax/grids.json?focus%5B%5D=ringex&focus%5B%5D=ifax&focus%5B%5D=efax-online-fax-service&focus%5B%5D=upland-interfax&focus%5B%5D=goto-connect&focus%5B%5D=documo&focus%5B%5D=hellofax&focus%5B%5D=opentext-core-fax)

**Sponsored**

### iFax

iFax is an enterprise-grade, cloud-based fax and document exchange platform built for regulated industries that require secure, compliant, and scalable communication workflows. Designed for healthcare, finance, government, and legal operations, iFax provides HIPAA, GLBA, FERPA, and SOC 2 aligned workflows, complete with audit logs, encryption, BAAs, and granular admin controls. iFax replaces legacy fax servers and outdated FoIP systems with a modern, cloud-native platform that supports secure transmissions, EHR/EMR integrations, MFP connectivity, and developer-friendly APIs. Teams can send, receive, automate, and monitor high-volume fax workflows across departments and distributed environments using web, email, or mobile apps. With a mature infrastructure, global availability, and a proven track record across thousands of organizations, iFax enables regulated teams to exchange sensitive data with high reliability and at scale. The platform supports automated routing, AI-assisted data extraction, and no-code workflows, helping enterprises meet strict compliance requirements while reducing operational burden.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1466&secure%5Bchosen_at%5D=2026-08-25T08%3A34%3A16Z&secure%5Bdisplayable_resource_id%5D=1466&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1466&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=81124&secure%5Bresource_id%5D=1466&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fonline-fax&secure%5Btoken%5D=1982246f8a9369236d4a72ca7aa3495f90109f0bc86ee4258bde0c5ad4251273&secure%5Burl%5D=https%3A%2F%2Fwww.ifaxapp.com%2Flogin%2Fhttps%3A%2F%2Fwww.ifaxapp.com%2Flogin%2F%3Futm_source%3Dg2%26utm_medium%3Dcta%26utm_campaign%3Dfree_trial&secure%5Burl_type%5D=free_trial)

### [RingEX](https://www.g2.com/products/ringex/reviews)

WHAT IS RINGEX? RingEX is the all-in-one business communications platform that connects teams, customers, and conversations across voice, video, messaging, SMS, and AI agents all powered by AI. Designed for organizations that value productivity, customer satisfaction, and simplicity, RingEX brings together everything your business needs to collaborate and engage effectively from anywhere. ADVANCED AI WITH AIR, AVA, AND ACE RingEX transforms every interaction into a strategic advantage through three specialized AI agents. AI Receptionist (AIR) acts as an intelligent digital front desk, answering calls 24/7 in natural, multilingual conversations to answer FAQs, capture leads, schedule appointments, and route complex calls with full context. AI Virtual Assistant (AVA) acts as a proactive co-pilot for daily tasks, automatically capturing meeting summaries, generating follow-up actions, and drafting context-aware messages. AI Conversation Expert (ACE) serves as a flagship conversation intelligence platform, analyzing every interaction to provide coaching, automated call scoring, and deep sentiment analysis. By turning raw data into executive insights and syncing directly with your CRM, ACE helps leaders replicate winning behaviors and stay ahead of customer trends. NEW: CUSTOMER ENGAGEMENT BUNDLE Built for small and mid-sized customer-facing teams, the Customer Engagement Bundle helps businesses deliver faster, more connected customer support without the complexity of a full contact center. The bundle seamlessly blends voice and SMS support in one unified workspace. Key capabilities include a shared SMS inbox for team visibility, automated SMS opt-out compliance, and reply templates to maintain a consistent brand voice. It also features queue transparency with place-in-line updates and live reports for real-time visibility into agent performance and service quality. WHY RINGEX? Whether your team is connecting internally or engaging customers, RingEX delivers reliability, flexibility, and intelligence in one platform. Backed by enterprise-grade security, RingEX helps you stay connected and responsive at every moment that matters. RingEX customers gain smarter communication with AVA, revenue intelligence with ACE, and better customer experiences through the Customer Engagement Bundle. RingEX isn’t just a phone system. It is the intelligent core of your business that ensures every conversation—internal or external—is connected, analyzed, and impactful.

**Average Rating:** 4.2/5.0

**Total Reviews:** 1,398

#### How Do G2 Users Rate RingEX?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.6/10 (Category avg: 8.7/10)
- **Storage:** 8.1/10 (Category avg: 8.5/10)
- **Contact Management:** 8.9/10 (Category avg: 8.5/10)

#### Who Is the Company Behind RingEX?

- **Seller:** [RingCentral](https://www.g2.com/sellers/ringcentral)
- **Company Website:** www.ringcentral.com
- **Year Founded:** 1999
- **HQ Location:** Belmont, CA
- **Twitter:** @RingCentral  
61,963 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c5feb596db1b6a55b89021e6c3d499a6bb38b1cce9bfb6bcc3e569df83d09956&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F60868%2F&secure%5Burl_type%5D=linkedin_company_website)  
6,726 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 57% Small, 34% Medium

#### What Do G2 Reviewers Say About RingEX?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of RingEX, making communication and collaboration seamless for their teams.
- Users value the **helpful customer support** of RingEX, enhancing the overall experience and usability for everyone.
- Users appreciate the **high-definition voice quality** of RingEX, enhancing communication and customer support experiences.
- Users praise the **user-friendly interface** and **AI note-taking** , enhancing communication and collaboration efficiently.
- Users find RingEX to be **incredibly helpful** for maintaining client connections, enhancing reliability and support.

##### Cons

- Users find the **customer support challenging** , often facing difficulties in communication and unnecessary complications.
- Users find the **complex processes** in RingEX challenging, particularly when navigating setup and administration aspects.
- Users often face **call issues** with RingEX, including inadequate tracking of calls and poor customer support experiences.
- Users find the **customer support difficult to access** , making resolutions more complicated than necessary for known issues.
- Users find the **admin config options unintuitive** , making tasks like changing voicemail messages and hold music overly complex.

#### What Are Recent G2 Reviews of RingEX?

**["RingEX Makes Multi-Time-Zone Business Hours and Call Routing Effortless"](https://www.g2.com/survey_responses/ringex-review-13345292)**

**Rating:** 4.5/5.0 stars

_— foster e._

[Read full review](https://www.g2.com/survey_responses/ringex-review-13345292)

**["Seamless Integration and Exceptional Support"](https://www.g2.com/survey_responses/ringex-review-12608346)**

**Rating:** 5.0/5.0 stars

_— Javier M._

[Read full review](https://www.g2.com/survey_responses/ringex-review-12608346)

#### What Are G2 Users Discussing About RingEX?

- [What is RingCentral MVP used for?](https://www.g2.com/discussions/what-is-ringcentral-mvp-used-for)
- [Is RingCentral good?](https://www.g2.com/discussions/is-ringcentral-good) - 2 comments, 1 upvote
- [What are the three RingCentral plans products?](https://www.g2.com/discussions/what-are-the-three-ringcentral-plans-products)
- [What is RingCentral office?](https://www.g2.com/discussions/what-is-ringcentral-office)

### [iFax](https://www.g2.com/products/ifax/reviews)

iFax is an enterprise-grade, cloud-based fax and document exchange platform built for regulated industries that require secure, compliant, and scalable communication workflows. Designed for healthcare, finance, government, and legal operations, iFax provides HIPAA, GLBA, FERPA, and SOC 2 aligned workflows, complete with audit logs, encryption, BAAs, and granular admin controls. iFax replaces legacy fax servers and outdated FoIP systems with a modern, cloud-native platform that supports secure transmissions, EHR/EMR integrations, MFP connectivity, and developer-friendly APIs. Teams can send, receive, automate, and monitor high-volume fax workflows across departments and distributed environments using web, email, or mobile apps. With a mature infrastructure, global availability, and a proven track record across thousands of organizations, iFax enables regulated teams to exchange sensitive data with high reliability and at scale. The platform supports automated routing, AI-assisted data extraction, and no-code workflows, helping enterprises meet strict compliance requirements while reducing operational burden.

**Average Rating:** 4.7/5.0

**Total Reviews:** 466

#### How Do G2 Users Rate iFax?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.5/10 (Category avg: 8.7/10)
- **Storage:** 8.8/10 (Category avg: 8.5/10)
- **Contact Management:** 8.5/10 (Category avg: 8.5/10)

#### Who Is the Company Behind iFax?

- **Seller:** [iFax](https://www.g2.com/sellers/ifax)
- **Company Website:** ifaxapp.com
- **Year Founded:** 2008
- **HQ Location:** San Francisco, US
- **Twitter:** @ifaxapp  
208 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6629879596b41398f9e1bde7441c51171c358c12120e50d350ae62398b2dff53&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fifax%2F&secure%5Burl_type%5D=linkedin_company_website)  
34 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness
- **Company Size:** 17% Small, 3% Medium

#### What Do G2 Reviewers Say About iFax?

_AI-generated summary from verified user reviews_

##### Pros

- Users praise the **ease of use** of iFax, enabling quick document submission with a few simple taps.
- Users value the **quick delivery and seamless process** of iFax, enhancing their overall faxing experience.
- Users appreciate the **simplicity and ease of use** of iFax, making it quick to set up and navigate.
- Users appreciate the **speed** of iFax, allowing for immediate document forwarding and quick confirmations.
- Users highlight the **exceptional convenience** of iFax, making faxing easy and straightforward with cloud accessibility.

##### Cons

- Users find the **price too high** , especially for infrequent use, and desire a better free trial option.
- Users find the **fax sending limitations** inconvenient, especially the lack of bulk options and unexpected number prompts.
- Users find the **high pricing** and lack of a free version to be significant drawbacks of iFax.
- Users experience **slow performance** at times, particularly during file uploads and navigating search results.
- Users find the **limited customization options** of iFax frustrating, impacting the overall user experience and flexibility.

#### What Are Recent G2 Reviews of iFax?

**["Seemless email to Fax solution with peach of mind"](https://www.g2.com/survey_responses/ifax-review-12210933)**

**Rating:** 4.0/5.0 stars

_— Rahul B._

[Read full review](https://www.g2.com/survey_responses/ifax-review-12210933)

**["Worked fast"](https://www.g2.com/survey_responses/ifax-review-12392067)**

**Rating:** 4.5/5.0 stars

[Read full review](https://www.g2.com/survey_responses/ifax-review-12392067)

### [eFax Online Fax Service](https://www.g2.com/products/efax-online-fax-service/reviews)

eFax is a leading online cloud fax service that enables users to send and receive faxes using the Internet instead of a phone line. Handle all your fax communications conveniently rom your desktop or mobile device. No fax machine required! eFax has revolutionized how businesses manage their faxing needs, offering the utmost in convenience and secure faxing capabilities. eFax offers: - Dedicated local or toll-free fax numbers. - Scalable online fax solution - Easy setup. - HIPAA-compliant fax options to ensure data security and compliance. - Seamless integration with Enterprise API for streamlined workflows. - HITRUST-CSF certified enterprise fax options, providing peace of mind for sensitive information transmission. - User-friendly iOS/Android mobile and desktop apps for convenient management of online fax communications. - Global faxing capabilities to 200 countries, enabling businesses to connect with clients worldwide. Whether you're an enterprise business, or a small office or personal fax user, eFax has a plan for you. Sign up today at www.efax.com. For enterprise fax and HIPAA-compliant options, call 1 (888) 532-9265 for a personalized quote.

**Average Rating:** 4.5/5.0

**Total Reviews:** 213

#### How Do G2 Users Rate eFax Online Fax Service?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.8/10 (Category avg: 8.7/10)
- **Storage:** 8.7/10 (Category avg: 8.5/10)
- **Contact Management:** 8.2/10 (Category avg: 8.5/10)

#### Who Is the Company Behind eFax Online Fax Service?

- **Seller:** [Consensus Cloud Solutions](https://www.g2.com/sellers/consensus-cloud-solutions)
- **Company Website:** www.consensus.com
- **Year Founded:** 1995
- **HQ Location:** Los Angeles, CA
- **Twitter:** @ConsensusCS  
1,288 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f84235ed5ea21966709b5a5425d4875ed85283fdb4fb8cbe9633a0ba29ef40b7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fconsensus-cloud-solutions%2F&secure%5Burl_type%5D=linkedin_company_website)  
467 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness
- **Company Size:** 75% Small, 18% Medium

#### What Do G2 Reviewers Say About eFax Online Fax Service?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of eFax Online Fax Service, enabling efficient fax management and staff training.
- Users appreciate the **quick and easy online faxing** capabilities of eFax Online Fax Service for efficient communication.
- Users appreciate the **convenience and reliability** of eFax, making it easy to send faxes from anywhere.
- Users value the **easy access** to eFax, allowing seamless use from any location, even on vacation.
- Users appreciate the **convenience** of eFax, enabling easy faxing from anywhere and efficient document organization.

##### Cons

- Users experience **slow fax confirmations** and limited features behind paywalls, impacting ease of use and efficiency.
- Users experience **slow performance** , with delays in loading and sending faxes that hinder efficiency.
- Users experience **technical issues** with eFax, including unreliable loading and occasional lost faxes during sending.
- Users often face **connection issues** with eFax, struggling to send faxes and dealing with repeated failures.
- Users find the **pricing of eFax Online Fax Service to be high** compared to newer alternatives, especially for infrequent use.

#### What Are Recent G2 Reviews of eFax Online Fax Service?

**["Fast, Intuitive Online Faxing That Saves Hours"](https://www.g2.com/survey_responses/efax-online-fax-service-review-13171023)**

**Rating:** 4.0/5.0 stars

_— Anthony M._

[Read full review](https://www.g2.com/survey_responses/efax-online-fax-service-review-13171023)

**["Easy-to-Use, Affordable eFax with Clear Email Confirmations"](https://www.g2.com/survey_responses/efax-online-fax-service-review-13339471)**

**Rating:** 5.0/5.0 stars

_— Verified User in Consulting_

[Read full review](https://www.g2.com/survey_responses/efax-online-fax-service-review-13339471)

### [Upland InterFAX](https://www.g2.com/products/upland-interfax/reviews)

Upland InterFAX is an enterprise-class cloud fax solution designed to facilitate the sending and receiving of documents for global organizations. This innovative platform streamlines digital workflows while enhancing fax capabilities for AI-driven data processing. By leveraging cloud technology, InterFAX allows businesses to operate efficiently, regardless of their physical location, making it an essential tool for modern workplaces. The target audience for Upland InterFAX includes businesses of all sizes that require reliable and secure document transmission. This solution is particularly beneficial for organizations with remote workforces, as it enables employees to manage their faxing needs from anywhere, thus improving productivity. InterFAX is well-suited for industries such as healthcare, finance, and legal services, where secure document handling is paramount. With its robust features, it addresses the challenges of traditional faxing methods by offering a more streamlined and efficient approach. One of the key features of Upland InterFAX is its seamless integration with various applications, allowing users to incorporate faxing capabilities directly into their existing workflows. This is complemented by a scalable and customizable Developer API, which provides organizations with the flexibility to tailor the solution to their specific needs. By automating fax processes, businesses can reduce manual errors and save time, ultimately leading to enhanced operational efficiency. Additionally, Upland InterFAX prioritizes security, ensuring that sensitive information is protected during transmission. The platform complies with industry standards, making it a trustworthy choice for organizations that handle confidential documents. The ability to enhance faxes for AI-driven data processing further distinguishes InterFAX from traditional fax solutions, as it enables users to extract valuable insights from their documents, facilitating better decision-making. Overall, Upland InterFAX stands out in the cloud fax category by offering a comprehensive solution that meets the demands of modern businesses. Its combination of ease of use, robust security features, and integration capabilities makes it a valuable asset for organizations looking to improve their document management processes. By embracing this cloud-based solution, companies can enhance their workflows and adapt to the evolving landscape of remote work.

**Average Rating:** 4.6/5.0

**Total Reviews:** 157

#### How Do G2 Users Rate Upland InterFAX?

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.7/10)
- **Storage:** 8.2/10 (Category avg: 8.5/10)
- **Contact Management:** 8.4/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Upland InterFAX?

- **Seller:** [Upland Software](https://www.g2.com/sellers/upland-software)
- **Company Website:** uplandsoftware.com
- **Year Founded:** 2010
- **HQ Location:** Austin, TX
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8b94d4c3fe97f291d7633eae74199ffdaee6414c14803e9bd9c614b6d6852394&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3139095%2F&secure%5Burl_type%5D=linkedin_company_website)  
802 employees on LinkedIn®
- **Ownership:** NASDAQ:UPLD

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care, Medical Practice
- **Company Size:** 49% Small, 36% Medium

#### What Do G2 Reviewers Say About Upland InterFAX?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Upland InterFAX very **easy to use** , appreciating its seamless setup and convenient email notifications for faxes.
- Users value the **ease of use and integration** of Upland InterFAX for seamless faxing within their workflows.
- Users find the **setup of Upland InterFAX incredibly easy** , enabling quick and hassle-free use right away.
- Users value the **simple setup and user-friendly design** of Upland InterFAX, enhancing workflow efficiency in medical billing.
- Users love the **affordability** of Upland InterFAX, making it a great choice for infrequent fax needs.

##### Cons

- Users express frustration with **fax issues** , including confirmation of receipt and limitations for individual plans.
- Users express frustration with the **export limitations** of Upland InterFAX, finding it challenging to locate important line items.
- Users find **limited customization options** frustrating, especially with plans that don't cater to individual needs and small businesses.
- Users report issues with **messaging problems** , including limited fail notices and unreliable password reset emails.
- Users find the **interface a bit outdated** , though it remains efficient and reliable for their needs.

#### What Are Recent G2 Reviews of Upland InterFAX?

**["User-Friendly Fax Solution with Room for Improvement"](https://www.g2.com/survey_responses/upland-interfax-review-13097736)**

**Rating:** 4.5/5.0 stars

_— Circle City N._

[Read full review](https://www.g2.com/survey_responses/upland-interfax-review-13097736)

**["Sending Faxes Has Never Been Easier User"](https://www.g2.com/survey_responses/upland-interfax-review-13106979)**

**Rating:** 5.0/5.0 stars

_— Riley ._

[Read full review](https://www.g2.com/survey_responses/upland-interfax-review-13106979)

### [GoTo Connect](https://www.g2.com/products/goto-connect/reviews)

GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—all in one seamless platform. Our award-winning, all-in-one system is simple to deploy, manage, and scale, empowering teams to connect right away. With AI-driven tools like AI Receptionist, robust cloud infrastructure, and deep integrations, GoTo Connect streamlines communication, boosts productivity, and drives seamless collaboration. Connect anywhere, any way: Join meetings, calls, and chats from any device with GoTo Connect’s unified platform, keeping your teams and customers connected—wherever work happens. Easy to use and manage: Our fully hosted system ensures fast setup, effortless scaling, and straightforward management—no IT required. Unmatched reliability: Ensure 99.999% uptime, crystal-clear voice, and top-rated support so your business never misses a beat. Modern automation & AI: GoTo Connect’s built-in AI Receptionist welcomes callers, routes conversations, and automates routine tasks—no third-party apps needed. Built for growth: Enhance your telecommunications with contact center and customer engagement tools that scale as you do. With award-winning support, industry-leading uptime, and top customer satisfaction scores, GoTo Connect isn’t just a phone system—it’s the backbone of meaningful and reliable business communication. Whether you’re streamlining internal calls, running virtual meetings, or enhancing customer engagement, GoTo Connect ensures every interaction is effortless, effective, and ready to help your business succeed.

**Average Rating:** 4.4/5.0

**Total Reviews:** 1,390

#### How Do G2 Users Rate GoTo Connect?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.7/10)
- **Storage:** 8.0/10 (Category avg: 8.5/10)
- **Contact Management:** 8.5/10 (Category avg: 8.5/10)

#### Who Is the Company Behind GoTo Connect?

- **Seller:** [GoTo](https://www.g2.com/sellers/goto-e9cfa0d5-5de0-41fa-9bc6-a0e0ce54cb86)
- **Company Website:** www.goto.com
- **Year Founded:** 2003
- **HQ Location:** Boston, MA
- **Twitter:** @goto  
41,211 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c36bce21331780a56ed18c4420c1c18d88af55b922dce06cdc8cff0c4ec83019&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F37788%2F&secure%5Burl_type%5D=linkedin_company_website)  
993 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, President
- **Top Industries:** Information Technology and Services, Hospital & Health Care
- **Company Size:** 69% Small, 24% Medium

#### What Do G2 Reviewers Say About GoTo Connect?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of GoTo Connect, enabling smooth interactions and seamless functionality anywhere.
- Users appreciate the **timely and helpful customer support** of GoTo Connect, enhancing their overall experience and efficiency.
- Users praise the **reliability** of GoTo Connect, ensuring seamless communication and consistent performance without glitches.
- Users find the **easy setup** of GoTo Connect convenient for managing calls and adding new users effortlessly.
- Users value the **user-friendly interface** of GoTo Connect, appreciating its ease of use and seamless integration with Microsoft Teams.

##### Cons

- Users report frequent **call issues** with sound quality, delays, and occasional software glitches affecting communication.
- Users face **significant limitations** with GoTo Connect, including an outdated app interface and challenging offboarding processes.
- Users find the **limited features** frustrating, particularly with complex fax processes and confusing functionality.
- Users report **inconsistent customer service** , experiencing both helpful and unhelpful representatives, leading to frustration in problem resolution.
- Users experience **poor customer support** , with inconsistent service and difficulty in resolving issues effectively.

#### What Are Recent G2 Reviews of GoTo Connect?

**["Easy Setup, Empowers Call Center Efficiency"](https://www.g2.com/survey_responses/goto-connect-review-1180338)**

**Rating:** 5.0/5.0 stars

_— Jeff L._

[Read full review](https://www.g2.com/survey_responses/goto-connect-review-1180338)

**["Clear Calls, Easy Setup, But App Needs Improvement"](https://www.g2.com/survey_responses/goto-connect-review-12443199)**

**Rating:** 5.0/5.0 stars

_— Robert C._

[Read full review](https://www.g2.com/survey_responses/goto-connect-review-12443199)

#### What Are G2 Users Discussing About GoTo Connect?

- [What is GoTo Connect used for?](https://www.g2.com/discussions/what-is-goto-connect-used-for) - 1 comment
- [What is GoTo Contact Center used for?](https://www.g2.com/discussions/what-is-goto-contact-center-used-for)
- [How do I use GoToConnect?](https://www.g2.com/discussions/how-do-i-use-gotoconnect)
- [How much does jive cost?](https://www.g2.com/discussions/how-much-does-jive-cost) - 1 comment
- [Is GoToConnect Hipaa compliant?](https://www.g2.com/discussions/is-gotoconnect-hipaa-compliant) - 1 comment

### [Documo](https://www.g2.com/products/documo/reviews)

Documo is an AI-powered healthcare document automation platform combining HIPAA-compliant cloud fax with Intelligent Document Processing (IDP) to automate the full lifecycle of unstructured clinical document intake, from the moment a document arrives through classification, data extraction, patient matching, and direct delivery into the EHR. Where most cloud fax solutions stop at secure transmission, Documo goes further, treating every inbound document as structured data waiting to be unlocked. Its AI automatically reads, classifies, and extracts field-level information from referrals, prior authorizations, lab results, consent forms, and clinical records, then routes that data directly into PointClickCare, ModMed, NextGen, and other connected EHR and practice management systems with no manual intervention required. Built for mid-to-large health systems, healthcare organizations, and healthtech integrators, Documo eliminates the document processing bottlenecks that slow care coordination, create compliance risk, and consume clinical and administrative staff time every day. Documo customers see dramatic reductions in manual document handling, faster care coordination, and measurable ROI from day one. If your team is still manually processing faxed referrals, prior authorizations, or clinical records, Documo can help. Schedule a demo today and see how leading healthcare organizations are turning document chaos into automated, EHR-ready workflows.

**Average Rating:** 4.6/5.0

**Total Reviews:** 229

#### How Do G2 Users Rate Documo?

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.4/10 (Category avg: 8.7/10)
- **Storage:** 8.8/10 (Category avg: 8.5/10)
- **Contact Management:** 8.8/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Documo?

- **Seller:** [Documo](https://www.g2.com/sellers/documo)
- **Company Website:** www.documo.com
- **Year Founded:** 2014
- **HQ Location:** Wilmington, DE
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d2f16a560778d6548fe390829abeef4e2417c4b51693801887444b93cd047af9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18105417%2F&secure%5Burl_type%5D=linkedin_company_website)  
55 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Hospital & Health Care, Health, Wellness and Fitness
- **Company Size:** 52% Small, 26% Medium

#### What Do G2 Reviewers Say About Documo?

_AI-generated summary from verified user reviews_

##### Pros

- Users enjoy the **seamless integration** of Documo's faxing services, enhancing communication with helpful notifications and features.
- Users find Documo to be **extremely easy to use** , providing a simple and efficient experience for all skill levels.
- Users praise Documo for its **exceptional reliability** , ensuring a dependable document handling experience without complications.
- Users find Documo's **simplicity** in sending and receiving faxes makes document management hassle-free and efficient.
- Users find Documo to be **affordable** , making it a perfect solution for small businesses and advanced users alike.

##### Cons

- Users experience **fax issues** with Documo, noting difficulties in retrieving faxes and cumbersome porting processes.
- Users face a **1000 person limit on outbound faxes** , requiring multiple sends for larger distributions, causing inefficiencies.
- Users find the **difficult learning process** challenging, as staff struggle to fully utilize the system effectively.
- Users find the **pricing to be exorbitant** , especially for infrequent use, leading to concerns about cost management.
- Users find the **interface usability lacking** , often struggling with non-intuitive navigation and lengthy processes for simple tasks.

#### What Are Recent G2 Reviews of Documo?

**["Flexible mFax API Webhooks and White-Label Portal for a Seamless Branded Experience"](https://www.g2.com/survey_responses/documo-review-13336398)**

**Rating:** 4.5/5.0 stars

_— Faktury T._

[Read full review](https://www.g2.com/survey_responses/documo-review-13336398)

**["Great E-fax tool"](https://www.g2.com/survey_responses/documo-review-13211133)**

**Rating:** 4.0/5.0 stars

[Read full review](https://www.g2.com/survey_responses/documo-review-13211133)

#### What Are G2 Users Discussing About Documo?

- [What is mFax used for?](https://www.g2.com/discussions/what-is-mfax-used-for)

### [HelloFax](https://www.g2.com/products/hellofax/reviews)

By removing paper from the process, HelloFax has removed your need to own a fax machine. With HelloFax, everyone in your company can conveniently send and receive faxes online.

**Average Rating:** 4.5/5.0

**Total Reviews:** 57

#### How Do G2 Users Rate HelloFax?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.3/10 (Category avg: 8.7/10)
- **Storage:** 8.4/10 (Category avg: 8.5/10)
- **Contact Management:** 9.1/10 (Category avg: 8.5/10)

#### Who Is the Company Behind HelloFax?

- **Seller:** [Dropbox](https://www.g2.com/sellers/dropbox)
- **Year Founded:** 2007
- **HQ Location:** San Francisco, California
- **Twitter:** @Dropbox  
3,279,477 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7505e3c975e91739221f62ad8db1b74e68595cd1fc87ef0554b6ed9b60fce9f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F167251%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,149 employees on LinkedIn®
- **Ownership:** NASDAQ: DBX

#### Who Uses This Product?

- **Company Size:** 44% Small, 42% Medium

#### What Are Recent G2 Reviews of HelloFax?

**["Ease of use and quality are hreat"](https://www.g2.com/survey_responses/hellofax-review-9193915)**

**Rating:** 5.0/5.0 stars

_— Verified User in Health, Wellness and Fitness_

[Read full review](https://www.g2.com/survey_responses/hellofax-review-9193915)

**["Does what it's supposed to do"](https://www.g2.com/survey_responses/hellofax-review-8997374)**

**Rating:** 5.0/5.0 stars

_— Barbara O._

[Read full review](https://www.g2.com/survey_responses/hellofax-review-8997374)

#### What Are G2 Users Discussing About HelloFax?

- [What is HelloFax used for?](https://www.g2.com/discussions/what-is-hellofax-used-for) - 1 comment

### [OpenText Core Fax](https://www.g2.com/products/opentext-core-fax/reviews)

XM Fax is the leading software-based, enterprise-grade Fax over IP (FoIP) solution that makes reliably sending and receiving faxes as easy as using email. At the same time, it also reduces costs and improves security. XM Fax is available either on-premises or via certified ISO/IEC 27001:2013 and PCI DSS compliant cloud solution. XM Fax is designed from the ground up to streamline compliance with HIPAA, GDPR, FERPA, SOX, PCI DSS, and other regulations through features like an event log and optional zero retention. Integrations with MFPs, EMR/EHR solutions, and Exchange/Outlook, as well as free XM Fax iOS/Android mobile apps, further simplify workflows. OpenText is a global leader in the field of enterprise communications solutions. Its suite of enterprise-grade on-premises and cloud fax solutions enable businesses to exchange sensitive and confidential data that meets and exceeds industry regulatory compliance requirements. The company serves businesses, enterprises, and service providers through a global team of customer-focused employees. Its solutions are deployed worldwide across a number of sectors, including education, finance, government, healthcare, manufacturing, retail, and legal services.

**Average Rating:** 4.5/5.0

**Total Reviews:** 46

#### How Do G2 Users Rate OpenText Core Fax?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.7/10)
- **Storage:** 9.4/10 (Category avg: 8.5/10)
- **Contact Management:** 8.4/10 (Category avg: 8.5/10)

#### Who Is the Company Behind OpenText Core Fax?

- **Seller:** [OpenText](https://www.g2.com/sellers/opentext)
- **Year Founded:** 1991
- **HQ Location:** Waterloo, ON
- **Twitter:** @OpenText  
21,565 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6c339a6555764b5ffce77c3df08d6ed9c9b1cb1ee1baeebac8435f0485b7cca5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2709%2F&secure%5Burl_type%5D=linkedin_company_website)  
23,048 employees on LinkedIn®
- **Ownership:** NASDAQ:OTEX

#### Who Uses This Product?

- **Top Industries:** Higher Education, Information Technology and Services
- **Company Size:** 47% Medium, 40% Large

#### What Are Recent G2 Reviews of OpenText Core Fax?

**["Moving to Next Generation Faxing"](https://www.g2.com/survey_responses/opentext-core-fax-review-4305758)**

**Rating:** 5.0/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/opentext-core-fax-review-4305758)

**["Best fax SW I was ever working with, with great possibilities of customization."](https://www.g2.com/survey_responses/opentext-core-fax-review-4457043)**

**Rating:** 4.5/5.0 stars

_— Juraj D._

[Read full review](https://www.g2.com/survey_responses/opentext-core-fax-review-4457043)

### [WestFax](https://www.g2.com/products/westfax/reviews)

WestFax is an enterprise-grade cloud fax and document delivery platform built for regulated industries, enabling organizations to send, receive, and automate fax workflows with unmatched delivery performance, compliance, and integration flexibility. Designed for healthcare, government, legal, and financial services, WestFax delivers secure, reliable faxing through a cloud-first architecture backed by expert U.S.-based support. WestFax offers multiple delivery options—secure web portal, email-to-fax/fax-to-email, REST API, and MFP/print drivers—making it easy to integrate into existing IT environments without costly re-platforming. Centralized administration includes granular user roles, audit trails, retention policies, and eDiscovery-ready exports. Elastic capacity, number porting, and enterprise SSO ensure the platform scales with business needs. Key features and benefits include: High delivery success rates through carrier-grade routing, smart retries, and proactive monitoring Compliance and security with HIPAA alignment, BAAs, encryption in transit/at rest, IP allowlists, and detailed audit logs. Flexible integrations with Microsoft 365, Teams, Outlook, EHR/RCM systems, SFTP/folder watch, and APIs. SLA-backed reliability with transparent pricing, predictable billing, and zero hidden fees. U.S.-based senior support delivering fast, knowledgeable assistance for regulated IT environments. AI-powered automation for OCR, document classification, and rules-based routing into downstream systems. By combining compliance-grade security, SLA-driven uptime, and integration versatility, WestFax helps enterprises achieve higher fax completion rates, streamline document workflows, and reduce operational costs. Whether deployed as a standalone secure fax service or embedded into existing applications, WestFax provides the delivery performance, transparency, and support that mission-critical organizations demand.

**Average Rating:** 4.8/5.0

**Total Reviews:** 31

#### How Do G2 Users Rate WestFax?

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.3/10 (Category avg: 8.7/10)
- **Storage:** 8.5/10 (Category avg: 8.5/10)
- **Contact Management:** 8.9/10 (Category avg: 8.5/10)

#### Who Is the Company Behind WestFax?

- **Seller:** [WestFax](https://www.g2.com/sellers/westfax)
- **Year Founded:** 1999
- **HQ Location:** Centennial, US
- **Twitter:** @westfaxinc  
866 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d90028802be73d9a3954922fbc53b043328c591035b845750fe5fd24d2b010a6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fwestfax-inc.%2F&secure%5Burl_type%5D=linkedin_company_website)  
16 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care
- **Company Size:** 26% Medium, 23% Small

#### What Do G2 Reviewers Say About WestFax?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of WestFax, enabling efficient faxing without concerns about failures or malfunctions.
- Users value the **reliability and ease of use** of WestFax for seamless electronic faxing in healthcare.
- Users highlight the **simple setup process** of WestFax, making it effortless for staff to start using effectively.
- Users value the **implementation ease** of WestFax, finding setup simple and training efficient for all staff levels.
- Users appreciate the **efficient feature set** of WestFax, significantly aiding in communication and workflow management.

##### Cons

- Users face a **difficult setup** process with WestFax, making initial configuration time-consuming and confusing.
- Users experience **fax issues** such as lack of search features and unclear error messages, complicating usage.
- Users find the **poor interface design** of WestFax clunky and challenging, complicating navigation and setup.
- Users find the **user interface outdated** and face challenges with setup, impacting overall usability of WestFax.
- Users find the **outdated design** of WestFax cumbersome, impacting the overall usability and user experience.

#### What Are Recent G2 Reviews of WestFax?

**["Effortless Integration and Excellent Support"](https://www.g2.com/survey_responses/westfax-review-12311798)**

**Rating:** 5.0/5.0 stars

_— Mark T._

[Read full review](https://www.g2.com/survey_responses/westfax-review-12311798)

**["Effortless Faxing with Zero Issues"](https://www.g2.com/survey_responses/westfax-review-12000747)**

**Rating:** 5.0/5.0 stars

_— Matthew B._

[Read full review](https://www.g2.com/survey_responses/westfax-review-12000747)

#### What Are G2 Users Discussing About WestFax?

- [What is WestFax used for?](https://www.g2.com/discussions/what-is-westfax-used-for)

### [Sfax](https://www.g2.com/products/sfax/reviews)

Designed to withstand the rigors of healthcare, Sfax enables you to send, receive, annotate, digitally sign and manage faxes without printing a single physical document. All your documents are protected by strong encryption within our SSAE16 Type 2 data centers. Safely manage all your faxing with powerful, easy to use features and enterprise-level flexibility with our Fax API for easy interoperability.

**Average Rating:** 3.7/5.0

**Total Reviews:** 14

#### How Do G2 Users Rate Sfax?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.6/10 (Category avg: 8.7/10)

#### Who Is the Company Behind Sfax?

- **Seller:** [Consensus Cloud Solutions](https://www.g2.com/sellers/consensus-cloud-solutions)
- **Year Founded:** 1995
- **HQ Location:** Los Angeles, CA
- **Twitter:** @ConsensusCS  
1,288 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f84235ed5ea21966709b5a5425d4875ed85283fdb4fb8cbe9633a0ba29ef40b7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fconsensus-cloud-solutions%2F&secure%5Burl_type%5D=linkedin_company_website)  
467 employees on LinkedIn®
- **Ownership:** NASDAQ: CCSI

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care
- **Company Size:** 64% Small, 14% Large

#### What Are Recent G2 Reviews of Sfax?

**["Sfax Makes Sending Files Effortless"](https://www.g2.com/survey_responses/sfax-review-12663263)**

**Rating:** 5.0/5.0 stars

_— Verified User in Consulting_

[Read full review](https://www.g2.com/survey_responses/sfax-review-12663263)

**["Sfax is quick, easy and HIPAA compliant!"](https://www.g2.com/survey_responses/sfax-review-553454)**

**Rating:** 5.0/5.0 stars

_— Verified User in Hospital & Health Care_

[Read full review](https://www.g2.com/survey_responses/sfax-review-553454)

### [CocoFax](https://www.g2.com/products/cocofax/reviews)

CocoFax is an online HIPAA-compliant fax solution provider, integrated with Google, Microsoft, Slack and many others. It offers an easy-to-use alternative to fax machines for individual users, allowing them to fax from Google(Google Drive, Docs, Sheets), Microsoft(Word, PPT…) and email to fax(Gmail, hotmail, Yahoo..) , whether with a computer, cell phone or a Mac. Businesses can also easily integrate CocoFax into their workflow, adding team members and assigning roles and numbers in their account. With its 2FA and TLS 1.2 and AES 256 encryption measures, CocoFax makes sure that all data is well protected for businesses of all sectors and sizes. Users can also port their existing numbers to CocoFax at zero cost. It is easy, quick, secure with 24/7 live support for all possible queries. For enterprises, CocoFax also supports API connections to customize easy faxing solutions.

**Average Rating:** 4.6/5.0

**Total Reviews:** 184

#### How Do G2 Users Rate CocoFax?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.6/10 (Category avg: 8.7/10)
- **Storage:** 9.4/10 (Category avg: 8.5/10)
- **Contact Management:** 9.2/10 (Category avg: 8.5/10)

#### Who Is the Company Behind CocoFax?

- **Seller:** [CocoFax](https://www.g2.com/sellers/cocofax)
- **HQ Location:** Singapore
- **Twitter:** @coco\_fax  
1,501 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7b783abbaa78d36d4c6d23ebaf2d87da4fbdbbf09f8d3974e35656924d86ebe4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcocofax%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
5 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care, Accounting
- **Company Size:** 73% Small, 21% Medium

#### What Do G2 Reviewers Say About CocoFax?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **reliable and fast faxing services** of CocoFax, appreciating its ease of use and excellent quality.
- Users appreciate the **ease of use** of CocoFax, allowing effortless faxing from desktops and mobile devices.
- Users appreciate the **email notifications** from CocoFax, making fax management convenient and hassle-free.
- Users value the **free services** of CocoFax, enjoying unlimited trials without the hassle of temporary fax numbers.
- Users find **implementation easy** , seamlessly integrating CocoFax into their workflow, enhancing their faxing experience without complications.

##### Cons

- Users face **billing issues** with CocoFax, struggling to get refunds and experiencing unresponsive customer support.
- Users report a **difficult setup** with CocoFax, facing unresponsive support and functionality issues despite payment.
- Users report significant **fax issues** with CocoFax, facing unresponsive support and persistent errors despite payment.
- Users mention the **60-page monthly limit** , which may not impact everyone but can be restrictive for some.
- Users express frustration over the **limited customization** of the facsimile cover page in CocoFax.

#### What Are Recent G2 Reviews of CocoFax?

**["Excellent for WFH"](https://www.g2.com/survey_responses/cocofax-review-11145814)**

**Rating:** 5.0/5.0 stars

_— Kay C._

[Read full review](https://www.g2.com/survey_responses/cocofax-review-11145814)

**["Reliable, High-Quality Faxing with CocoFax"](https://www.g2.com/survey_responses/cocofax-review-12007870)**

**Rating:** 5.0/5.0 stars

_— Justin C._

[Read full review](https://www.g2.com/survey_responses/cocofax-review-12007870)

### [Fax.Plus](https://www.g2.com/products/alohi-fax-plus/reviews)

Fax.Plus is an extremely secure HIPAA and SOC 2 Type 2 compliant online faxing solution for businesses of all sizes, from large enterprises to SMEs and even individuals. Fax.Plus Features: • Extremely easy to use with availability on multiple platforms, including web, mobile, email, and more. • Set up team with the option to assign one/multiple fax numbers to one/multiple members. • Programmable fax API to integrate online fax functionalities into your own software. • Compliant with the world’s strictest data regulations such as ISO 27001, SOC2 Type 2, … • HIPAA compliant faxing solution for healthcare providers to transmit individuals’ protected health information (PHI). • Data encryption in transit and at rest. • Date residency to meet all your data compliance requirements. • Extensive integrations: Slack, Zapier, Google Workspace, Microsoft, ... • Single Sign-On (SSO). See the full features set here: https://www.fax.plus/features

**Average Rating:** 4.6/5.0

**Total Reviews:** 60

#### How Do G2 Users Rate Fax.Plus?

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 9.6/10 (Category avg: 8.7/10)
- **Storage:** 8.3/10 (Category avg: 8.5/10)
- **Contact Management:** 8.6/10 (Category avg: 8.5/10)

#### Who Is the Company Behind Fax.Plus?

- **Seller:** [Alohi](https://www.g2.com/sellers/alohi-1e373f22-1781-409c-acbb-dabe35550433)
- **HQ Location:** Plan-les-Ouates, Geneva
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2c847536fd416fd396d9626ed4e3407368a33840b1b7f64e382e91479453b6d8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Falohi%2F&secure%5Burl_type%5D=linkedin_company_website)  
33 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Health, Wellness and Fitness, Hospital & Health Care
- **Company Size:** 77% Small, 23% Medium

#### What Do G2 Reviewers Say About Fax.Plus?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **affordable and reliable faxing service** of Fax.Plus, enhancing their document handling experience.
- Users appreciate the **ease of use** in Fax.Plus, noting its intuitive interface and helpful customer support.
- Users appreciate the **helpful customer support** and appreciate the intuitive ease of use of Fax.Plus.
- Users appreciate the **quick and helpful customer support** provided by Fax.Plus, enhancing their overall experience.
- Users find Fax.Plus to be an **affordable service** that meets their faxing needs effectively.

##### Cons

- Users find the **expensive pricing** structure of Fax.Plus prohibitive, particularly for basic HIPAA compliance needs.
- Users find the **fax tracking system inefficient** , as it inaccurately counts pages and lacks essential support features.
- Users face **time-consuming verification and import limitations** that hinder efficiency and complicate document handling.
- Users express frustration over **poor customer support** , citing unresolved issues and lack of direct assistance options.
- Users express dissatisfaction with **billing issues** that arise repeatedly and are difficult to resolve with customer service.

#### What Are Recent G2 Reviews of Fax.Plus?

**["Easy to Use and Affordable"](https://www.g2.com/survey_responses/fax-plus-review-12455060)**

**Rating:** 5.0/5.0 stars

_— Verified User in Health, Wellness and Fitness_

[Read full review](https://www.g2.com/survey_responses/fax-plus-review-12455060)

**["FaxPlus Makes Sending Faxes Easy"](https://www.g2.com/survey_responses/fax-plus-review-12895996)**

**Rating:** 5.0/5.0 stars

_— Rejs H._

[Read full review](https://www.g2.com/survey_responses/fax-plus-review-12895996)

#### What Are G2 Users Discussing About Fax.Plus?

- [How does fax Plus work?](https://www.g2.com/discussions/how-does-fax-plus-work) - 1 comment
- [How many pages can I fax with fax Plus?](https://www.g2.com/discussions/how-many-pages-can-i-fax-with-fax-plus) - 1 comment
- [What are the features of fax?](https://www.g2.com/discussions/what-are-the-features-of-fax) - 1 comment

### [OpenText Fax (RightFax)](https://www.g2.com/products/opentext-fax-rightfax/reviews)

OpenText™ RightFax is a centralized fax server solution that provides the best foundational platform for secure faxing capabilities across an entire organization. As the most powerful fax server in the industry, organizations leverage RightFax to build a robust communication ecosystem that is integrated and automated to reduce risk, enable compliance, and accelerated time to revenue. RightFax integrates fax with email, desktop, and document management applications, and enables high-volume, automated fax delivery from CRM, ERP, ECM, vertical and other host applications. When you need to integrate fax with applications that control your business processes, RightFax is the fax server that accelerates the speed at which you do business.

**Average Rating:** 4.1/5.0

**Total Reviews:** 20

#### How Do G2 Users Rate OpenText Fax (RightFax)?

- **Has the product been a good partner in doing business?:** 7.0/10 (Category avg: 8.8/10)
- **Ease of Use:** 8.1/10 (Category avg: 8.7/10)
- **Storage:** 10.0/10 (Category avg: 8.5/10)
- **Contact Management:** 10.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind OpenText Fax (RightFax)?

- **Seller:** [OpenText](https://www.g2.com/sellers/opentext)
- **Year Founded:** 1991
- **HQ Location:** Waterloo, ON
- **Twitter:** @OpenText  
21,565 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6c339a6555764b5ffce77c3df08d6ed9c9b1cb1ee1baeebac8435f0485b7cca5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2709%2F&secure%5Burl_type%5D=linkedin_company_website)  
23,048 employees on LinkedIn®
- **Ownership:** NASDAQ:OTEX

#### Who Uses This Product?

- **Top Industries:** Hospital & Health Care, Insurance
- **Company Size:** 55% Large, 32% Medium

#### What Are Recent G2 Reviews of OpenText Fax (RightFax)?

**["I feel relax and happy while using fantastic app with all Modern & Legacy integration."](https://www.g2.com/survey_responses/opentext-fax-rightfax-review-7504199)**

**Rating:** 5.0/5.0 stars

_— Fahad Z._

[Read full review](https://www.g2.com/survey_responses/opentext-fax-rightfax-review-7504199)

**["Digital Fax Solution"](https://www.g2.com/survey_responses/opentext-fax-rightfax-review-7278036)**

**Rating:** 5.0/5.0 stars

_— Verified User in Utilities_

[Read full review](https://www.g2.com/survey_responses/opentext-fax-rightfax-review-7278036)

#### What Are G2 Users Discussing About OpenText Fax (RightFax)?

- [What is OpenText RightFax used for?](https://www.g2.com/discussions/what-is-opentext-rightfax-used-for)
- [What is RightFax fax printer?](https://www.g2.com/discussions/what-is-rightfax-fax-printer)
- [Can you fax from RightFax?](https://www.g2.com/discussions/can-you-fax-from-rightfax)
- [Who makes RightFax software?](https://www.g2.com/discussions/who-makes-rightfax-software)
- [What is RightFax and how does it work?](https://www.g2.com/discussions/what-is-rightfax-and-how-does-it-work)

### [FaxZero](https://www.g2.com/products/faxzero/reviews)

Send faxes for free to anywhere in the U.S. and Canada

**Average Rating:** 4.6/5.0

**Total Reviews:** 15

#### How Do G2 Users Rate FaxZero?

- **Ease of Use:** 10.0/10 (Category avg: 8.7/10)
- **Storage:** 10.0/10 (Category avg: 8.5/10)
- **Contact Management:** 10.0/10 (Category avg: 8.5/10)

#### Who Is the Company Behind FaxZero?

- **Seller:** [Faxzero](https://www.g2.com/sellers/faxzero)
- **HQ Location:** N/A
- **Twitter:** @faxzero  
494 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 63% Small, 31% Medium

#### What Are Recent G2 Reviews of FaxZero?

**["I use it every time I need to fax something because it's so simple and affordable."](https://www.g2.com/survey_responses/faxzero-review-7621836)**

**Rating:** 5.0/5.0 stars

_— Stephanie P._

[Read full review](https://www.g2.com/survey_responses/faxzero-review-7621836)

**["Good Option For The Occassional Fax"](https://www.g2.com/survey_responses/faxzero-review-7617707)**

**Rating:** 4.5/5.0 stars

_— Joseph J. L. M._

[Read full review](https://www.g2.com/survey_responses/faxzero-review-7617707)

#### What Are G2 Users Discussing About FaxZero?

- [Does FaxZero have an app?](https://www.g2.com/discussions/does-faxzero-have-an-app)
- [Can you receive faxes on FaxZero?](https://www.g2.com/discussions/faxzero-can-you-receive-faxes-on-faxzero)
- [Can you receive faxes on FaxZero?](https://www.g2.com/discussions/can-you-receive-faxes-on-faxzero)
- [How good is FaxZero com?](https://www.g2.com/discussions/faxzero-how-good-is-faxzero-com)
- [How good is FaxZero com?](https://www.g2.com/discussions/how-good-is-faxzero-com)

### [MyFax](https://www.g2.com/products/myfax/reviews)

MyFax is an internet-based fax service provider that facilitates the transmission of faxes through a local, toll-free or international fax number. It was developed to provide a simple alternative to traditional fax machines. MyFax provides busy professionals with the convenience and financial advantages that come with the ability to receive and send a fax online. Because everything is handled in the cloud, there is no need for any software or specialized equipment. MyFax gives you powerful tools to simplify faxing: Fax, print, store, and access PDFs anytime. Send and receive faxes directly from email. Use up to five email addresses to transmit documents. Deliver faxes to as many as 50 different numbers. Get quick help with responsive email and chat support. Access a knowledge base with answers to common questions. Fax on the go with the MyFax mobile app. Check, send, and receive faxes from anywhere on Android or iOS with a flexible monthly or annual plan.

**Average Rating:** 2.8/5.0

**Total Reviews:** 9

#### How Do G2 Users Rate MyFax?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10)
- **Ease of Use:** 6.0/10 (Category avg: 8.7/10)
- **Storage:** 6.7/10 (Category avg: 8.5/10)
- **Contact Management:** 5.8/10 (Category avg: 8.5/10)

#### Who Is the Company Behind MyFax?

- **Seller:** [Consensus Cloud Solutions](https://www.g2.com/sellers/consensus-cloud-solutions)
- **Year Founded:** 1995
- **HQ Location:** Los Angeles, CA
- **Twitter:** @ConsensusCS  
1,288 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f84235ed5ea21966709b5a5425d4875ed85283fdb4fb8cbe9633a0ba29ef40b7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fconsensus-cloud-solutions%2F&secure%5Burl_type%5D=linkedin_company_website)  
467 employees on LinkedIn®
- **Ownership:** NASDAQ: CCSI

#### Who Uses This Product?

- **Company Size:** 60% Small, 40% Medium

#### What Are Recent G2 Reviews of MyFax?

**["This is best services"](https://www.g2.com/survey_responses/myfax-review-4787552)**

**Rating:** 5.0/5.0 stars

_— Verified User in Marketing and Advertising_

[Read full review](https://www.g2.com/survey_responses/myfax-review-4787552)

**["Easier to use than a faxing machine "](https://www.g2.com/survey_responses/myfax-review-2211935)**

**Rating:** 4.0/5.0 stars

_— Angela C._

[Read full review](https://www.g2.com/survey_responses/myfax-review-2211935)

#### What Are G2 Users Discussing About MyFax?

- [Is MyFax encrypted?](https://www.g2.com/discussions/is-myfax-encrypted)
- [How much does MyFax cost?](https://www.g2.com/discussions/how-much-does-myfax-cost)
- [Is MyFax a good service?](https://www.g2.com/discussions/is-myfax-a-good-service)
- [What is MyFax service?](https://www.g2.com/discussions/what-is-myfax-service)

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[Browse Online Fax Themes](/categories/online-fax/themes)

 ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash")
NP

Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)

Updated October 3, 2024

Online fax software enables users to securely send and receive faxes digitally. These platforms can transmit faxes through the software platform itself, by email, or from a platform’s mobile app, essentially turning a computer into a fax machine.

These tools save businesses the cost of paper, ink, and the machine itself. These solutions enable users to securely store documents as well as digitally sign and edit faxes, all without printing out documents. Online fax software platforms also remove hassles like a busy fax line. Additionally, a business has an existing fax number, they can transfer it to the fax software solution.

Online fax software performs the same functions as a fax machine, including the sending and receiving of faxes. These tools should not be confused with [email software](https://www.g2.com/categories/email). Online fax software sends electronic documents, typically in PDF format, directly to the recipient’s inbox via a fax number, while email software enables users to send electronic messages straight to the intended recipient’s inbox. While very similar, online fax is the preferred method for sending documents, specifically signed or confidential ones, as the transmission of information is typically more secure than email.

To qualify for inclusion in the Online Fax category, a product must:

- Allow users to send and receive a fax directly from the platform, an email account, or a mobile app
- Give users the ability to edit and sign documents within the tool
- Provide the ability to integrate with an existing fax number

Top Tools at a Glance

| Product | Best for | User Review |
| --- | --- | --- |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_be08dab78dcba32b9dfe8cb030a1c88d/ringex.png "Product Avatar Image")](https://www.g2.com/products/ringex/reviews)[RingEX](https://www.g2.com/products/ringex/reviews)[4.2/5(1,437)](https://www.g2.com/products/ringex/reviews) | CRM-integrated fax on unified business number | "RingEX Makes Multi-Time-Zone Business Hours and Call Routing Effortless" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_28ad0ea059a00eacf4b949663a5f5360/ifax.png "Product Avatar Image")](https://www.g2.com/products/ifax/reviews)[iFax](https://www.g2.com/products/ifax/reviews)[4.7/5(480)](https://www.g2.com/products/ifax/reviews) | HIPAA-compliant faxing without physical machines | "Worked fast" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2fbd33ceec55737c71ce6d4d2a9a013f/efax-online-fax-service.png "Product Avatar Image")](https://www.g2.com/products/efax-online-fax-service/reviews)[eFax Online Fax Service](https://www.g2.com/products/efax-online-fax-service/reviews)[4.5/5(213)](https://www.g2.com/products/efax-online-fax-service/reviews) | Email-integrated faxing without physical machines | "Fast, Intuitive Online Faxing That Saves Hours" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f180b76ad1f9feba3c8ab91f470a79d3/upland-interfax.gif "Product Avatar Image")](https://www.g2.com/products/upland-interfax/reviews)[Upland InterFAX](https://www.g2.com/products/upland-interfax/reviews)[4.6/5(157)](https://www.g2.com/products/upland-interfax/reviews) | API-driven faxing for healthcare integrations | "Sending Faxes Has Never Been Easier User" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_27d98954e8b06558c3af0cdfcdea1b40/goto-connect.jpg "Product Avatar Image")](https://www.g2.com/products/goto-connect/reviews)[GoTo Connect](https://www.g2.com/products/goto-connect/reviews)[4.4/5(1,415)](https://www.g2.com/products/goto-connect/reviews) | Unified phone and fax with VoIP | "Easy Setup, Empowers Call Center Efficiency" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a654305de0dd720b0f32e3ee030c3297/documo.png "Product Avatar Image")](https://www.g2.com/products/documo/reviews)[Documo](https://www.g2.com/products/documo/reviews)[4.6/5(235)](https://www.g2.com/products/documo/reviews) | HIPAA-compliant faxing with EMR integration | "Flexible mFax API Webhooks and White-Label Portal for a Seamless Branded Experience" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cd58329d7e739dd6906bc8f984a88e14/hellofax.png "Product Avatar Image")](https://www.g2.com/products/hellofax/reviews)[HelloFax](https://www.g2.com/products/hellofax/reviews)[4.5/5(57)](https://www.g2.com/products/hellofax/reviews) | Paperless faxing without physical machines | "Ease of use and quality are hreat" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3d2a8da96968f3ac8cae2574907dfeff/opentext-core-fax.png "Product Avatar Image")](https://www.g2.com/products/opentext-core-fax/reviews)[OpenText Core Fax](https://www.g2.com/products/opentext-core-fax/reviews)[4.5/5(53)](https://www.g2.com/products/opentext-core-fax/reviews) | Enterprise HIPAA-compliant fax server consolidation | "Moving to Next Generation Faxing" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7dc2e23dc9bbc80068bbfde536ac5451/westfax.png "Product Avatar Image")](https://www.g2.com/products/westfax/reviews)[WestFax](https://www.g2.com/products/westfax/reviews)[4.8/5(31)](https://www.g2.com/products/westfax/reviews) | API-driven fax integration with developer support | "Effortless Faxing with Zero Issues" |

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