Best Cloud PBX Platforms Software - Page 2

How Many Cloud PBX Platforms Software Products Does G2 Track?

Total Products under this Category: 197

Category Stats (Sep 2026)

  • Average Rating: 4.46/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: 8x8 Work (+0.07%) - Among all products in this category, 8x8 Work recorded the largest rating increase compared to last month

Last updated: September 01, 2026

How Does G2 Rank Cloud PBX Platforms Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 17,600+ Authentic Reviews
  • 197+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Cloud PBX Platforms Software

G2 Grid® for Cloud PBX Platforms Software plotting products by satisfaction and market presence

Highlighted products: RingEX, Nextiva, 8x8 Work, Zoom Phone, Webex Calling, Allo, CloudTalk, and TeleCMI.

Underlying data: [Grid® JSON](https://www.g2.com/categories/cloud-pbx-platforms/grids.json?focus%5B%5D=ringex&focus%5B%5D=nextiva&focus%5B%5D=8x8-work&focus%5B%5D=zoom-zoom-phone&focus%5B%5D=webex-calling&focus%5B%5D=the-mobile-first-company-allo&focus%5B%5D=cloudtalk&focus%5B%5D=telecmi)

NFON

NFON is a cloud-based business communication solution provider, designed to help organisations streamline their communication processes and enhance productivity. Headquartered in Munich, Germany, NFON has been at the forefront of empowering businesses since 2007, facilitating a transition from traditional on-premises systems to more agile and flexible communication methods. With a focus on security and scalability, NFON serves a diverse range of organisations across Europe, providing them with tools that simplify communication and support modern work environments. NFON suite includes several key solutions tailored to meet the varying needs of businesses. The NFON Cloud Telephony system is a modern, cloud-hosted telephone solution that replaces the complexities and costs associated with traditional PBX hardware. It offers essential telephony features such as voicemail, call forwarding, and conferencing, all accessible from any device, anywhere. This system is managed through a centralised online portal, allowing businesses to scale their communication capabilities effortlessly as they grow. Another significant offering is the NFON SIP Trunk, which serves as a secure and reliable connection between existing on-site PBX systems and the cloud. This solution enables businesses to transition to cloud-based communication at their own pace while benefiting from cost-effective and high-quality voice connectivity. This flexibility is particularly advantageous for organisations looking to modernise their communication infrastructure without a complete overhaul. For customer-facing teams, the NFON Contact Center provides a robust solution designed to manage high call volumes efficiently. With features like intelligent call routing, real-time analytics, and seamless integration with popular CRM systems, this solution empowers organisations to deliver exceptional customer service while optimising operational efficiency. NFON product is built with a focus on user-friendliness and flexibility, accommodating hybrid and international workforces with multi-language support across its applications. We provide cloud-based communication solutions that remove hardware complexity, scale with growing businesses, and comply with data protection regulations such as GDPR. Through continuous updates and AI-driven enhancements, we deliver reliable, secure tools that help teams stay connected and collaborate effectively — whether in the office, remotely, or across multiple locations.

Average Rating: 4.5/5.0

Total Reviews: 12

Who Is the Company Behind NFON?

  • Seller: NFON
  • Company Website:
  • Year Founded: 2007
  • HQ Location: Munich, DE
  • LinkedIn® Page: www.linkedin.com
    380 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 33% Small, 25% Large

What Do G2 Reviewers Say About NFON?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of NFON, making everyday business communication simple and stress-free.
  • Users value the easy communication and AI features of NFON, enhancing productivity and operational reliability across the organization.
  • Users appreciate the reliability of NFON, noting its stability and excellent call quality for daily communication.
  • Users commend the accurate chat feature of NFON, enhancing support and boosting overall efficiency in communication.
  • Users appreciate the fast and professional customer support from NFON, enhancing their overall experience with the service.
Cons
  • Users find the lack of chat functionality during video calls limits communication and hampers the overall experience.
  • Users experience occasional connection issues, though outages are usually brief, impacting overall reliability.
  • Users find NFON expensive and hope for more affordable pricing to enhance its appeal and accessibility.
  • Users find NFON lacking due to the absence of a chat feature, hindering effective communication during video calls.
  • Users find the documentation lacking, though the product's simplicity helps mitigate the issue.

What Are Recent G2 Reviews of NFON?

FreePBX

FreePBX is a web-based open source GUI (graphical user interface) that controls and manages Asterisk (PBX), an open source communication server. FreePBX is licensed under the GNU General Public License (GPL), an open source license. FreePBX can be installed manually or as part of the pre-configured FreePBX Distro that includes the system OS, Asterisk, FreePBX GUI and assorted dependencies.

Average Rating: 4.5/5.0

Total Reviews: 17

Who Is the Company Behind FreePBX?

  • Seller: Sangoma
  • Year Founded: 1984
  • HQ Location: Markham, ON
  • Twitter: @Sangoma
    6,562 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    609 employees on LinkedIn®
  • Ownership: TSX-V:STC

Who Uses This Product?

  • Company Size: 65% Small, 35% Medium

What Do G2 Reviewers Say About FreePBX?

AI-generated summary from verified user reviews

Cons
  • Users report access issues due to recent DOS attacks, affecting service reliability and overall user experience.
  • Users face challenges with internet dependency, as service interruptions can occur during attacks, affecting reliability.

What Are Recent G2 Reviews of FreePBX?

What Are G2 Users Discussing About FreePBX?

Zadarma Cloud PBX

Zadarma provides a comprehensive voice telecommunication solution for companies of all sizes. From virtual numbers in over 110 countries and free Cloud PBX to free CRM, AI voice agent, Call Tracking and various website widgets - you can fully establish your business phone system in a matter of a few minutes and at attractive rates.

Average Rating: 4.6/5.0

Total Reviews: 30

Who Is the Company Behind Zadarma Cloud PBX?

  • Seller: Zadarma
  • Year Founded: 2006
  • HQ Location: London, England
  • Twitter: @ZadarmaHQ
    1,142 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    40 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 83% Small, 17% Medium

What Do G2 Reviewers Say About Zadarma Cloud PBX?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the seamless integration of Zadarma Cloud PBX, enhancing collaboration and optimizing telephony systems effortlessly.
  • Users value the easy integration of Zadarma Cloud PBX, enhancing workflows and improving communication effortlessly.
  • Users find Zadarma Cloud PBX easy to use, appreciating its straightforward setup and consistent performance in routing calls.
  • Users value the easy setup of Zadarma Cloud PBX, enabling quick configurations for efficient support desk operations.
  • Users value the reliability of Zadarma Cloud PBX, praising its consistent performance and seamless integration with Salesforce.
Cons
  • Users experience call issues with Zadarma Cloud PBX, facing challenges in web calling and reliability on desktop apps.
  • Users find the platform limitations can restrict flexibility, especially for complex voice application needs.
  • Users face browser compatibility issues with Zadarma, leading to difficulties in web calling and requiring standardization on one browser.
  • Users find the complex processes of Zadarma Cloud PBX to be limiting and overly structured for advanced needs.
  • Users often face connection issues with Zadarma Cloud PBX, impacting their overall communication experience significantly.

What Are Recent G2 Reviews of Zadarma Cloud PBX?

What Are G2 Users Discussing About Zadarma Cloud PBX?

Talkroute

Talkroute is a cloud based business phone system designed to help small and midsize businesses sound professional, stay connected, and manage calls from anywhere. Built for modern, distributed teams, Talkroute replaces traditional phone systems with a flexible virtual phone solution that works seamlessly across desktop, mobile, and web without requiring specialized hardware. With Talkroute, businesses can create a polished phone presence using features like local, toll free, and vanity phone numbers, multi level auto attendants, call routing, call forwarding, voicemail, call recording, and business SMS. Calls can be answered on smartphones, computers, or existing desk phones, allowing teams to work remotely or on the go while delivering a consistent and professional customer experience. Talkroute is especially well suited for service based businesses, startups, agencies, healthcare practices, legal firms, and growing companies that need a reliable VoIP phone system without enterprise level complexity or cost. Setup is fast, configuration is intuitive, and updates can be made instantly through an easy to use web dashboard with no IT team required. Unlike many UCaaS platforms that bundle unnecessary features or lock customers into rigid plans, Talkroute focuses on simplicity, transparency, and value. Pricing is straightforward, with no long term contracts, no per user confusion, and no surprise fees, making it an ideal choice for small businesses that want predictable costs as they grow. Talkroute also integrates smoothly into existing workflows. Teams can manage calls alongside email, CRM tools, and other business software, while features like call routing rules and business hours help ensure customers always reach the right person at the right time. Call analytics and reporting provide insight into call volume, performance, and customer behavior. Backed by responsive, US based customer support, Talkroute is known for hands on onboarding and real human assistance when it is needed. Whether a business is upgrading from a personal phone number or replacing a legacy PBX system, Talkroute delivers a modern virtual phone system that is dependable, easy to use, and built specifically for small business needs.

Average Rating: 4.6/5.0

Total Reviews: 44

Who Is the Company Behind Talkroute?

  • Seller: Talkroute
  • Year Founded: 2013
  • HQ Location: Chicago, IL
  • Twitter: @Talkroute
    376 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    11 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Real Estate
  • Company Size: 100% Small, 7% Medium

What Do G2 Reviewers Say About Talkroute?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Talkroute, finding it streamlined and just right for their needs.
  • Users value the easy setup of Talkroute, enabling quick configuration and seamless operation for remote staff.
  • Users love the quick setup of Talkroute, making call management seamless and efficient from anywhere.
  • Users praise the responsive and knowledgeable customer support of Talkroute, ensuring quick and helpful assistance whenever needed.
  • Users value the streamlined essential features of Talkroute, providing only what they need without unnecessary extras.
Cons
  • Users find the limited customization options frustrating, particularly for call flows, reporting, and hold music.
  • Users often face performance issues with Talkroute, including slow loading times and lagging notifications.
  • Users find the reporting insufficient and desire more detailed options for call tracking and analysis.
  • Users note the inadequate reporting in Talkroute, feeling it lacks detail but is manageable overall.
  • Users desire more integration options with CRMs and other tools to enhance the functionality of Talkroute.

What Are Recent G2 Reviews of Talkroute?

What Are G2 Users Discussing About Talkroute?

Twilio

Today's leading companies trust Twilio's Customer Engagement Platform (CEP) to build direct, personalized relationships with their customers everywhere in the world. Twilio enables companies to use communications and data to add intelligence and security to every step of the customer journey, from sales to marketing to growth, customer service and many more engagement use cases in a flexible, programmatic way. Across 180 countries, millions of developers and hundreds of thousands of businesses use Twilio to create magical experiences for their customers.

Average Rating: 4.1/5.0

Total Reviews: 458

Who Is the Company Behind Twilio?

  • Seller: Twilio
  • Company Website:
  • Year Founded: 2008
  • HQ Location: San Francisco, CA
  • Twitter: @twilio
    81,644 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    7,801 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Senior Software Engineer
  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 50% Small, 31% Medium

What Do G2 Reviewers Say About Twilio?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Twilio, facilitating quick decision-making and seamless integration with systems.
  • Users commend Twilio for its easy integrations, enhancing communication workflows and improving overall business efficiency.
  • Users value Twilio's extensive integrations, making it easy to connect and implement across various applications effortlessly.
  • Users value Twilio for its easy setup, enabling seamless integration into various applications with minimal effort.
  • Users highlight Twilio's easy API integration with CRM systems, enhancing communication and workflow efficiency.
Cons
  • Users find Twilio's pricing to be too expensive, especially challenging for small-scale startups despite the service quality.
  • Users report poor customer support from Twilio, with slow responses affecting overall user experience and satisfaction.
  • Users find the difficult configuration of Twilio challenging, especially for those without programming skills or technical knowledge.
  • Users find the complex setup for advanced features like IVR and multi-channel workflows challenging for smaller teams.
  • Users find the technical knowledge required for Twilio essential, making it challenging for non-developers to utilize effectively.

What Are Recent G2 Reviews of Twilio?

What Are G2 Users Discussing About Twilio?

Streams.AI

Streams.AI by PanTerra Networks is a unified, AI-powered cloud-based communications platform designed to help businesses streamline communication and engagement efforts. The solution integrates voice, video, messaging, file sharing, and contact center functionalities into a single, user-friendly interface. Streams.AI allows teams of all sizes to connect and collaborate seamlessly, eliminating the need to juggle multiple applications. Streams.AI encompasses businesses across various sectors, particularly those in industries that prioritize security and uptime, such as healthcare, finance, and legal. These organizations often require robust communication solutions that can adapt to their evolving needs. Streams.AI is designed to support these requirements, offering features that enhance productivity and facilitate effective collaboration from any device. Streams.AI offers advanced contact center features, such as auto-attendant routing and call analytics, which help organizations manage customer interactions more effectively. Administrative controls are built into the system, allowing IT teams to customize settings and monitor usage, ensuring that the platform aligns with organizational policies and compliance requirements. One of the standout aspects of Streams.AI is its commitment to security and reliability. With built-in compliance measures and 24/7 support, PanTerra Networks provides a managed communications experience that businesses can trust. This level of support is particularly crucial for industries that handle sensitive information, as it ensures that communications remain secure and uninterrupted. Stream.AI's scalability means that it can grow alongside any business, accommodating increasing demands without compromising performance. Security and reliability are standout aspects of Streams.AI, as the platform incorporates built-in compliance measures and offers 24/7 support. PanTerra Networks provides a managed communications experience that businesses can trust. This commitment to security ensures that communications remain secure and uninterrupted, fostering confidence and engagement among users. By integrating multiple functionalities into a single customer engaging platform, Streams.AI simplifies workflows and fosters a more connected and efficient work environment.

Average Rating: 4.3/5.0

Total Reviews: 37

Who Is the Company Behind Streams.AI?

  • Seller: PanTerra Networks
  • Company Website:
  • Year Founded: 2001
  • HQ Location: San Jose, California
  • Twitter: @panterranetwork
    467 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    135 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 51% Small, 31% Medium

What Do G2 Reviewers Say About Streams.AI?

AI-generated summary from verified user reviews

Pros
  • Users commend the reliability of Streams.AI, experiencing exceptional uptime and consistent performance over the years.
  • Users value the cloud storage capabilities of Streams.AI, enhancing their ability to provide quality patient care from anywhere.
  • Users appreciate the ease of use of Streams.AI, facilitating exceptional service and a healthy work-life balance.
  • Users commend the high quality of Streams.AI, enabling exceptional service and a seamless experience for healthcare providers.
  • Users value the cloud-based accessibility of Streams.AI, enhancing patient care and promoting work-life balance.
Cons
  • Users find the difficult interface frustrating, leading to confusion and inefficiency when navigating the admin portal.
  • Users experience inconvenience with the admin portal and message forwarding process, causing frustration and duplication of efforts.
  • Users find the admin portal unintuitive, leading to frustration when making infrequent changes to extensions.
  • Users find the admin control issues frustrating, especially when making infrequent changes to extensions.
  • Users find the complex process of the admin portal frustrating, particularly when making infrequent changes to extensions.

What Are Recent G2 Reviews of Streams.AI?

What Are G2 Users Discussing About Streams.AI?

Broadvoice

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America. 

Average Rating: 4.5/5.0

Total Reviews: 63

Who Is the Company Behind Broadvoice?

  • Seller: Broadvoice
  • Year Founded: 2005
  • HQ Location: Northridge, US
  • Twitter: @broadvoice
    562 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    253 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Hospital & Health Care
  • Company Size: 59% Small, 27% Medium

What Do G2 Reviewers Say About Broadvoice?

AI-generated summary from verified user reviews

Pros
  • Users value the ease of use of Broadvoice, enjoying its intuitive app and simple management features.
  • Users commend Broadvoice for its excellent customer support and easy navigation, ensuring a seamless experience.
  • Users value the reliability of Broadvoice, citing excellent customer service and seamless call management without outages.
  • Users enjoy the flexibility and accessibility of Broadvoice, making calls and texts seamless in a hybrid work environment.
  • Users appreciate the global accessibility of Broadvoice, enabling easy communication and call management from anywhere.
Cons
  • Users find the lack of intuitiveness in Broadvoice challenging, particularly with its mobile app and call flow setup.
  • Users experience occasional call connectivity issues with interruptions and quality dips during use, affecting reliability.
  • Users often face call issues, including missed calls and choppy quality, impacting communication reliability and clarity.
  • Users find Broadvoice's call tree setup and customer portal to be complicated, leading to a frustrating experience.
  • Users experience internet dependency issues with Broadvoice, affecting call quality and connectivity during outages.

What Are Recent G2 Reviews of Broadvoice?

What Are G2 Users Discussing About Broadvoice?

Fusion Connect: Modern Connectivity and Communications Solutions

Fusion Connect, an industry leading cloud communications provider, removes complexity so customers can focus on running their business. We use our technical expertise and industry know-how to build the ‘right-fit’ communications and collaboration solutions for our customers, be it managed connectivity and network access, UCaaS, CCaaS, SD-WAN, managed security, or Microsoft Teams. Fusion Connect, a Morgan Stanley Company, takes a unique customer-first approach to building, implementing, and supporting customized solutions with uptime performance backed by an industry-leading service guarantee.

Average Rating: 4.4/5.0

Total Reviews: 63

Who Is the Company Behind Fusion Connect: Modern Connectivity and Communications Solutions?

  • Seller: Fusion Connect
  • Company Website:
  • Year Founded: 2003
  • HQ Location: Atlanta, Georgia, United States
  • Twitter: @FusionConnectSM
    1,114 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1,616 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management, Restaurants
  • Company Size: 37% Small, 33% Medium

What Do G2 Reviewers Say About Fusion Connect: Modern Connectivity and Communications Solutions?

AI-generated summary from verified user reviews

Pros
  • Users value the urgent and responsive support from Fusion Connect, enhancing their connectivity experience significantly.
  • Users value the responsive tech support from Fusion Connect, ensuring quick communication and effective assistance during critical needs.
  • Users appreciate the ease of use with Fusion Connect, enjoying seamless transitions and simplified account management.
  • Users value the reliable connectivity provided by Fusion Connect, enhancing efficiency and support throughout their operations.
  • Users appreciate the excellent customer service and quick response times from the Fusion Connect team.
Cons
  • Users have experienced billing issues with Fusion, though improvements have made recent experiences smoother and more efficient.
  • Users struggle with poor customer support, noting slow ticket resolutions and disconnected communication between teams.
  • Users find the complex processes within Fusion Connect cumbersome, impacting user experience and requiring frequent support assistance.
  • Users face connection issues that complicate installation and resolution during outages, often involving multiple underlying carriers.
  • Users often find customer service lacks depth with canned responses and slow issue resolution, impacting overall satisfaction.

What Are Recent G2 Reviews of Fusion Connect: Modern Connectivity and Communications Solutions?

AVOXI

AVOXI is a global communications software platform that delivers the industry’s most extensive premium voice coverage. We help 5,000+ global enterprises consolidate dated telephony networks into a single software solution that orchestrates international voice with unmatched automation, visibility, and intelligence. Whether you are scaling a global contact center, implementing AI voice for customer service or managing mission-critical enterprise communications, AVOXI turns the complexity of global connectivity into a clear, centralized operation. Go global and reach customers locally with the platform built for how international voice should be. Learn more at www.avoxi.com.

Average Rating: 4.4/5.0

Total Reviews: 30

Who Is the Company Behind AVOXI?

  • Seller: AVOXI
  • Year Founded: 2001
  • HQ Location: Atlanta, GA
  • Twitter: @AVOXI
    3,816 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    169 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Hospital & Health Care
  • Company Size: 53% Small, 40% Medium

What Do G2 Reviewers Say About AVOXI?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the responsive customer support of AVOXI, assisting with setup and addressing all inquiries effectively.
  • Users value the easy setup process of AVOXI, with support available to guide them from start to finish.
Cons
  • Users express frustration with unacceptable customer service, citing misleading quotations and unresolved support tickets.
  • Users find AVOXI overpriced and report unacceptable customer service, making it difficult to trust their pricing.
  • Users report inadequate reporting leading to discrepancies between quoted and actual fees, causing frustration and distrust.
  • Users find the lack of clarity in AVOXI's pricing misleading and frustrating, impacting their trust and experience.
  • Users desire more features, particularly control over call routing options for improved call center functionality.

What Are Recent G2 Reviews of AVOXI?

What Are G2 Users Discussing About AVOXI?

VirtualPBX

We built the very first cloud phone system back in 1997. Today, we’re still keeping it simple for small businesses: fast, reliable calling, no contracts, and no hidden fees. Get every single feature on one smarter plan. Stay connected to your team and customers from anywhere. Need an extra set of hands? Smart AI tools answer calls and handle routine tasks so you can do more with less. And our real, US-based support is always here to help.

Average Rating: 4.2/5.0

Total Reviews: 35

Who Is the Company Behind VirtualPBX?

  • Seller: VirtualPBX
  • Year Founded: 1997
  • HQ Location: San Jose, CA
  • Twitter: @VirtualPBX
    5,359 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    31 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 97% Small, 3% Medium

What Do G2 Reviewers Say About VirtualPBX?

AI-generated summary from verified user reviews

Pros
  • Customers commend the excellent customer support of VirtualPBX, highlighting professionalism and effective assistance throughout their experience.
  • Users commend the excellent customer service of VirtualPBX, highlighting their professionalism and helpfulness throughout the process.
  • Users commend the helpful customer service from VirtualPBX, highlighting their professionalism and dedication.
  • Users appreciate the excellent customer service of VirtualPBX, highlighting their helpful and thorough support.
  • Users commend the efficiency of VirtualPBX, noting quick setup and excellent support from the team.

What Are Recent G2 Reviews of VirtualPBX?

What Are G2 Users Discussing About VirtualPBX?

PBXware

PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. Since 2004, PBXware has deployed flexible, reliable, and scalable Next Generation Communication Systems and VoIP solutions to Small and Medium sized Businesses (SMBs), enterprises, Internet Telephony Service Providers (ITSPs), Call Centers and governments worldwide by combining the most advanced of the latest technologies. Bicom Systems’ softswitch is offered in Business, Contact Center and Multi-Tenant Editions, each supporting specific features maximizing performance, reliability, and expandability.

Average Rating: 4.5/5.0

Total Reviews: 25

Who Is the Company Behind PBXware?

Who Uses This Product?

  • Top Industries: Telecommunications
  • Company Size: 54% Small, 35% Medium

What Do G2 Reviewers Say About PBXware?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the easy-to-use system of PBXware, benefiting from its reliable performance and efficient support.
  • Users highlight PBXware's exceptional reliability and stability, ensuring a seamless communication experience with great support.
  • Users appreciate the flexibility of PBXware, enabling easy deployments and scalable solutions for diverse customer needs.
  • Users appreciate the helpful support team of PBXware, providing effective solutions and ensuring a smooth experience.
  • Users find PBXware to be cost effective, delivering a comprehensive UCaaS platform that supports diverse business needs efficiently.
Cons
  • Users find the complex processes of PBXware challenging, particularly regarding learning curve and cumbersome backend management.
  • Users find PBXware's interface lacks intuitiveness, making navigation and functionality challenging and confusing at times.
  • Users desire an API for central phonebook integration to enhance custom development and contact management features.
  • Users find the difficult settings management cumbersome and confusing, making the system challenging to navigate.
  • Users find navigation difficult in PBXware, indicating a need for improved user-friendliness and interface design.

What Are Recent G2 Reviews of PBXware?

Bria

Bria (formerly X-Lite) is a softphone solution designed to extend the capabilities of your call server, PBX, or VoIP service so you can take calls anywhere on both desktop and mobile devices, and augment your communications with team messaging, HD video conferencing and screen sharing capabilities, hosted by CounterPath. Experience crystal clear audio and HD, 1080p video calls whether in your office or on-the-go; and manage calls easily with intuitive call recording, music on hold, and call transfer functions. Need more collaboration features? Bria Teams includes team messaging, screen sharing, and HD video conferencing with up to 200 participants! Easily talk, chat, meet, and share on any device in one efficient app that syncs calling and messaging history across devices so you're always in the loop. Bria also includes a user-friendly web management portal for centrally setting up calling accounts and team members. Once configured, all users need to do is log in to their apps with their email and password and they're ready to start communicating and collaborating!

Average Rating: 4.4/5.0

Total Reviews: 63

Who Is the Company Behind Bria?

  • Seller: CounterPath
  • Year Founded: 2002
  • HQ Location: Vancouver, BC
  • Twitter: @CounterPath
    2,016 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    27 employees on LinkedIn®
  • Ownership: NASDAQ:CPAH

Who Uses This Product?

  • Top Industries: Information Technology and Services
  • Company Size: 55% Small, 41% Medium

What Do G2 Reviewers Say About Bria?

AI-generated summary from verified user reviews

Pros
  • Users value Bria's accessibility, benefiting from its flexibility for seamless communication and collaboration.
  • Users value the affordability of Bria, enjoying a cleaner office and efficient call management with minimal hardware.
  • Users love the easy setup and sleek call management with Bria, enhancing workspace aesthetics and functionality.
  • Users enjoy the high call quality of Bria, enhancing their communication experience with clear audio and sleek setup.
  • Users value the seamless VOIP connectivity, allowing sales teams to stay connected while away from the office.
Cons
  • Users experience performance issues with Bria, including lagging, freezing, and frequent call reliability problems.
  • Users find it challenging to manage access issues with Bria, especially when trying to turn off notifications effectively.
  • Users report significant audio issues with Bria, including sound problems and frequent call dropouts, impacting reliability.
  • Users report audio problems with Bria, experiencing call drops and occasional app reliability issues impacting communication.
  • Users report call drops and reliability issues with Bria, affecting crucial communication needs in a busy work environment.

What Are Recent G2 Reviews of Bria?

What Are G2 Users Discussing About Bria?

Hosted PBX Business Phone System

Aancall is a global UCaaS and CCaaS provider delivering unified communications and cloud contact center solutions powered by AI. The platform enables businesses to connect, collaborate, and engage customers through voice, video, messaging, and intelligent call management. Aancall provides high-quality VoIP services, including SIP trunking in 120+ countries and DID numbers across 65+ countries, ensuring reliable global reach and local presence. With AI-driven capabilities such as smart routing, call analytics, automation, and customer insights, Aancall helps organizations improve efficiency, enhance customer experience, and scale communications securely and seamlessly. Designed for enterprises, startups, and service providers, Aancall combines global connectivity, advanced AI, and cloud-based communications into one powerful platform.

Average Rating: 4.8/5.0

Total Reviews: 8

Who Is the Company Behind Hosted PBX Business Phone System?

  • Seller: Aancall
  • HQ Location: Wyoming USA
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®
  • Phone: 3074106456

Who Uses This Product?

  • Company Size: 63% Small, 13% Large

What Do G2 Reviewers Say About Hosted PBX Business Phone System?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the easy access of the Hosted PBX Business Phone System, enhancing their communication experience.
  • Users value the seamless calling experience with easy access and Teams integration in the Hosted PBX system.
  • Users value the excellent customer support of Hosted PBX, receiving prompt assistance whenever needed.
  • Users enjoy the ease of use of the Hosted PBX Business Phone System, thanks to its simple dashboard and setup.
  • Users appreciate the easy access of the Hosted PBX Business Phone System, enhancing convenience with seamless Teams integration.
Cons
  • Users note the poor contact management, citing issues with prefixes and a lack of integration with Teams.
  • Users face dialing issues like needing prefixes and lack of balance visibility, which hinders overall convenience.
  • Users note inadequate AI integration and express the need for better features and display options in the system.
  • Users find integration issues frustrating, particularly with the need for prefixes and lack of Teams compatibility.
  • Users find the missing features hinder usability, expressing a need for enhancements in balance visibility and integration.

What Are Recent G2 Reviews of Hosted PBX Business Phone System?

Yeastar S-Series VoIP PBX

Easy to use, flexible and feature-rich S-Series VoIP PBX is designed to help small and medium sized business make a giant leap in efficiency and cost-savings.

Average Rating: 4.9/5.0

Total Reviews: 8

Who Is the Company Behind Yeastar S-Series VoIP PBX?

Who Uses This Product?

  • Company Size: 87% Small, 13% Medium

What Are Recent G2 Reviews of Yeastar S-Series VoIP PBX?

What Are G2 Users Discussing About Yeastar S-Series VoIP PBX?

Teliqon

Teliqon is a Cloud PBX and VoIP system built for businesses that need scalable and efficient communication. This Cloud PBX platform combines VoIP system capabilities with a powerful Auto Dialer to manage inbound and outbound calls in one solution. The Auto Dialer improves connect rates by skipping unanswered calls, busy signals, and voicemails, helping teams focus on real conversations. This increases productivity and reduces manual dialing effort. As a global Cloud PBX, Teliqon provides virtual numbers, SIP trunking, and smart call routing across 170+ countries. The VoIP system includes real-time analytics, CRM integrations, and call automation tools. Teliqon is a Cloud PBX and Auto Dialer solution designed for sales teams, call centers, and growing businesses that need a reliable VoIP system to scale operations and improve performance.

Average Rating: 5.0/5.0

Total Reviews: 5

Who Is the Company Behind Teliqon?

  • Seller: Teliqon.io
  • Year Founded: 2022
  • HQ Location: Tallinn, EE
  • Twitter: @teliqon_io
    3 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    27 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 60% Small, 20% Medium

What Do G2 Reviewers Say About Teliqon?

AI-generated summary from verified user reviews

Pros
  • Users admire the efficiency of Teliqon, highlighting quick setup and effective tools that enhance productivity significantly.
  • Users value the ease of setup, enabling quick deployment and seamless integration without technical challenges.
  • Users value Teliqon's lead generation automation, significantly enhancing outreach efficiency with features like auto dialer and SMS tools.
  • Users value the time-saving automation Teliqon offers, significantly enhancing productivity in outreach and follow-up processes.
  • Users value the automation features of Teliqon, significantly enhancing efficiency in outreach and follow-up processes.
Cons
  • Users find the first-time setup complex, especially if unfamiliar with telecom tools, though support is helpful.
  • Users feel the dashboard needs a makeover, pointing out its utilitarian design and desire for more user-friendly guidance.
  • Users find the dialer limitations somewhat challenging, especially for those unfamiliar with telecom setups and UI aesthetics.
  • Users often experience poor customer support, especially when needing help with initial setup and navigation.
  • Users find the first-time setup somewhat technical, which may complicate the initial experience with Teliqon.

What Are Recent G2 Reviews of Teliqon?

Neeraja Prakash
NP
Researched and written by Neeraja Prakash
Updated October 3, 2024