I’ve been using BRIA 5 since 2019, and what I appreciate most is how reliable and straightforward it is for everyday communication. Call quality stays consistently clear, and the interface is clean and easy to navigate, so I can manage calls, messages, and contacts all in one place without hassle. Review collected by and hosted on G2.com.

Honestly, I haven’t run into any major issues. So far, it’s been reliable and has met my needs. Review collected by and hosted on G2.com.

Bria worked to help me manage calls that come to my business VOIP line (for which I use Corvum) via my cell phone, and to make outgoing calls from my cell phone reflect my office number. In the past, I had this functionality bundled via a single provider. When I left to find a more cost-effective alternative, I was introduced to Bria.

The process has not always been seamless, and I find it a little cumbersome to keep track of calls this way. I would prefer a single-product approach. There were often issues related to being logged out, which made it easy to miss calls. Bria as a stand-alone product might offer a different experience, but working in conjunction with my VOIP provided, it was not a good solution. Review collected by and hosted on G2.com.

I experienced call quality issues and frequent issues with connecting or maintaining my "logged in" status that were very difficult to work around. Review collected by and hosted on G2.com.

The calling feature is simple and user friendly It is value for money, but there is a lot room for improvement Review collected by and hosted on G2.com.

It doesn't have a proper texting feature or feature where we ca get a call transcript Review collected by and hosted on G2.com.

It provides a phone service for us that is affordable and can be tailored to our business needs. Review collected by and hosted on G2.com.

It has limits on what it can and cannot do for call transfers and its not user friendly to set up or add members. Review collected by and hosted on G2.com.

I appreciate Bria's flexibility and feature-rich interface, which enables seamless communication and collaboration. Review collected by and hosted on G2.com.

Occasional complexity in setting up advanced features and potential need for technical expertise. Review collected by and hosted on G2.com.

I like that it is VOIP and our sales people can download the app to their cellphones so work lines can still be answered when away from the office Review collected by and hosted on G2.com.

There seems to be some reliability issues. We are an insurance brokerage so our folks need to be on the phone a lot. We have quite a few reports of sound issues and calls dropping. The app also just generally goes down a few times per month Review collected by and hosted on G2.com.

Easy to setup and doesn't require a big clunky phone on my desk. Instead, I can use a small sleek one-ear modern looking headset and use my computer (Bria) to dial and receive calls. Love it and my office looks cleaner and less cluttered. It's also nice to see caller ID pop-up on my computer screen when a call comes in. Review collected by and hosted on G2.com.

The only downside is that if my computer is off, then Bria can't log calls. In order for it to show me call history (missed or answered), my computer/Bria has to be on 24/7. Review collected by and hosted on G2.com.

Easy to sign up and created users. Sign up was painless Review collected by and hosted on G2.com.

None at this time. The app is working as is! Review collected by and hosted on G2.com.

I like the convenience, and the integration with multiple platforms and devices. I can use it on my work computer, my phone, and connect to everyone in the company likewise Review collected by and hosted on G2.com.

I dislike that it can be difficult to shut off Bria. While I like the ease of access with my coworkers, I wish that it were more intuitive to turn off notifications when I'm not working. Review collected by and hosted on G2.com.

I like that I'm able to connect to work and highlight numbers on my computer and press a shortcut key to dial. It makes my life easier and creates one less item I need on my desk (physical phone). Review collected by and hosted on G2.com.

That contacts don't sync Outlook doesn't auto-sync All numbers on my computer aren't clickable and I need to use the highlight and shortcut key method Review collected by and hosted on G2.com.