Zadarma
30 reviews
- 1 profiles
- 2 categories
Average star rating
4.6
Serving customers since
2006
Zadarma Reviews
LS
Leone S.
Flexible PBX That Keeps High-Volume Hotel Calls Organized
We handle a high volume of guest calls every day, and this PBX has helped us keep everything far more organized. Calls can be routed straight to reception, housekeeping, or room service, so we’re not constantly doing manual transfers. It’s also simple to tweak call flows when staffing changes, especially during peak seasons. Overall, the system feels flexible and aligns well with how hotel operations actually run.
EM
Elena M.
Call Queues and Stats Dashboard Keep Our Team Organized During Peak Periods
Setting up call queues has helped us better organize incoming customer inquiries during peak order periods. Instead of overwhelming whoever happens to answer first, callers can wait in line and hear hold messages until someone is available. We also really like the call statistics dashboard, since it gives us a quick snapshot of how busy the team is during campaigns or seasonal sales.
EL
Eva L.
Zadarma Makes Call Tracking Easy with Separate Numbers per Campaign
We manage campaigns for several clients and needed separate phone numbers to track calls accurately. Zadarma made it simple to assign different numbers to each campaign and route those calls to the right team members. This way, we can clearly see which campaigns are actually generating phone calls, rather than only clicks.
About
What is Zadarma?
Zadarma is a telecommunications company that specializes in cloud-based VoIP (Voice over Internet Protocol) solutions. It offers a wide range of services including virtual phone numbers, cloud PBX systems, SIP trunking, and call tracking. Zadarma's platform is designed to support businesses of various sizes by providing cost-effective communication solutions with features such as call forwarding, call recording, and voicemail. The company emphasizes flexibility and scalability, allowing users to easily manage and customize their communication systems through an online interface.
Details
Year Founded
2006
Website
zadarma.com