Streams has been a high-value tool for our team. It offers a full feature set for IP-based telephone systems that fits our remote office workflow well. We have the flexibility to adjust call sequences, call trees, and routing, and the customer service team is responsive and able to help us get answers promptly.

Pricing has saved us significantly compared to other providers, and overall performance has been reliable. The mobile app still has occasional issues on iOS, but it does allow us to answer calls when needed. I do wish the transfer buttons were more straightforward and clearer, but overall it meets our needs and provides the telephone service we rely on for a widespread team, especially with the variety of call trees and other sequences we use at different times in our organization's efforts.

We don't currenently use any advanced integrations or intelligence features yet, but have been pleased with the overall basic features at a very accessible price point. Review collected by and hosted on G2.com.

Streams can be a bit cumbersome in setup, but it does have the setup possibilities and capacities to allow you to do what you need to do. Also, the customer service is excellent, if you're stuck. Also, we've had mixed results using the mobile app on iOS. Review collected by and hosted on G2.com.

Billing/Invoicing convenient and fully explanatory. User controls accessible, along with an internal "wiki" for a manual. Review collected by and hosted on G2.com.

Again, the Dashboard navigation is less useful than other applications we utilize. Review collected by and hosted on G2.com.

I really appreciate the pricing offered by Streams.AI, which was unmatched when we switched from our previous telephone company. The standout aspect for me is the customer service, which I find to be the best among the companies I interact with online. Their responses are quick, and the staff always have a helpful attitude. This great service has led to a high level of customer satisfaction, which is rare for me. I'm thrilled with the service we receive, and I even think your team handles training and staff usage issues better than any I've experienced. The initial setup was very easy for my team as well, which added to the positive experience. Switching to Streams.AI resulted in massive savings immediately, which was a great advantage for us. Review collected by and hosted on G2.com.

I have NO complaints - we've had only exceptional service. Review collected by and hosted on G2.com.

It’s extremely easy to use, and the pricing is competitive with other companies offering similar products. The support is amazing—whenever we have a question or need to change something, we can chat with support and the issue is resolved in minutes. I highly recommend Streams to any small or medium-sized business. Review collected by and hosted on G2.com.

Sometimes the admin portal can be difficult to navigate. That said, if you reach out to support via chat, they’ll either fix the issue for you or, if you prefer, walk you through how to make the change yourself. Review collected by and hosted on G2.com.

it's been easy to use. Uptime has been amazing. Feature rich and they have delivered on everything they promised. I'm still in contact with our salesman after 9 years. I've tested other VOIP systems and all failed until we tried Streams. It's been as close to 100% as possible on everything. Review collected by and hosted on G2.com.

I do get a bit frustrated with the admin portal when I need to make changes to an extension. I so seldom have to go into it that I forget the process . Could be more intuitive. Review collected by and hosted on G2.com.

Streams.AI has revolutionized patient care by enabling healthcare providers and staff to deliver exceptional service from anywhere. This cloud-based application supports a healthy work-life balance while maintaining the high standards of care patients and clients deserve. Review collected by and hosted on G2.com.

At the moment, we use two extensions to manage VM traffic. However, if extension A deletes a VM, it still appears on extension B, which has occasionally led to staff duplicating their efforts. Additionally, whenever a message is forwarded to its designated extension, I’ve noticed that these messages remain stored in the old messages inbox. It would be helpful if they were automatically removed from the original inbox once they are forwarded to the correct extension. Review collected by and hosted on G2.com.

I find Streams.AI really useful for customer engagement voice tools, as it helps me connect quickly. It's easy to use, which I like a lot. It provides a straightforward experience with no unnecessary frills, which is exactly what I need and want. Additionally, the initial setup was very fast. Review collected by and hosted on G2.com.

It doesn't need to remind me of anything beyond direct communication. Review collected by and hosted on G2.com.

The UI/UX for setting up my agents and call trees. Review collected by and hosted on G2.com.

There’s a lack of integration with our CRM, which makes it harder to track activity properly and generate the reporting we need. Review collected by and hosted on G2.com.

You can use it at your desk, on your computer, not just your phone Review collected by and hosted on G2.com.

It is a hassle to have it open all the time on desktop Review collected by and hosted on G2.com.

Friendly use. Excellent costumer support Review collected by and hosted on G2.com.

Everything is good; nothing to dislike from this app Review collected by and hosted on G2.com.