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Broadvoice

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64 reviews
  • 1 profiles
  • 5 categories
Average star rating
4.5
Serving customers since
2005
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Broadvoice Reviews

Review Filters
Profile Name
Star Rating
48
14
0
1
1
Carlton W.
CW
Carlton W.
IT Manager | AWS and Azure Certified
12/19/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Broadvoice Enhances Mobility with Reliable VoIP

I like that Broadvoice is easy to use. We have non-technical staff so easy of use is important. I use the VoIP system to make and receive phone calls, and I also appreciate the texting feature. I like the Broadvoice application on my phone because I can make and receive calls while mobile.
Mathew B.
MB
Mathew B.
11/18/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great Customer Service and Fluent Call Handling

I really appreciate Broadvoice’s great customer service. Their support team is always ready to help out whenever we encounter any issues, which has been invaluable in ensuring our operations run smoothly. I also find their call handling services robust and fluent, greatly assisting in receiving and transferring calls efficiently. This level of performance from Broadvoice has been crucial for our office's phone system, allowing seamless communication and contributing to an overall positive experience. I am so satisfied with Broadvoice that I would highly recommend it to others, as evidenced by my willingness to rate it a perfect 10 for recommending to friends or colleagues.
JT
Jeff T.
10/31/2025
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

A Tremendous Value-Add For Both Internal Users and Clients

I love the flexibility of use between handset and smart phone app where I don't lose any functionality! The ability for our team to function via app as though we were in the office combined with the public-facing stability of functioning "in-office" provides both team and client value very efficiently!

About

Contact

HQ Location:
Northridge, US

Social

@broadvoice

What is Broadvoice?

Broadvoice simplifies communications for small and mid-market businesses with cloud communications solutions that deliver enterprise-class features as an affordable managed service. Broadvoice’s b-hive unified communications as a service (UCaaS) and GoContact omnichannel contact center as a service (CCaaS) solutions are built on proprietary technology platforms, giving the company complete control to meet customers’ evolving needs. Broadvoice is also known for its industry-leading installation, support and the award-winning Broadvoice Success Program. With network assets and customers spanning four continents, Broadvoice drives collaboration and commerce across the globe. For more information, visit www.broadvoice.com.

Details

Year Founded
2005