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UniTalk Virtual PBX Reviews & Product Details

Virtual PBX (Hosted PBX) is a cloud solution for providing your business with modern telephony capabilities, acting as an alternative to physical equipment in the form of an office PBX, etc. UniTalk virtual PBX is an effective solution for: - small, medium, and large businesses; - sales and trading companies; - companies in the field of construction and real estate rental; - E-commerce; - banks, insurance companies, and other financial institutions; - marketing and consulting agencies; - IT companies; - educational courses and educational institutions; - medical institutions and healthcare; - call centers, contact centers, and service departments.

Seller

UniTalk.cloud

Languages Supported

English, Polish, Russian, Ukrainian

Product Description

UniTalk provides a wide range of its own services in the field of telecommunications for business, including IP telephony and virtual PBX, call tracking, recording telephone conversations, callback buttons and widgets for the site, various types of telephone calls and routing, and much more. We are trusted with the implementation of IP telephony and other services: in the public and private sectors, from small to large businesses in various fields.

Overview by

Serhiy Bohush

Pricing

Pricing provided by UniTalk Virtual PBX.

Startup

$35.00

Per Month

Corporation

Starting at $130.00

Per Month

View More Pricing Information

Top-Rated Alternatives

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UniTalk Virtual PBX Media

UniTalk Virtual PBX Demo - Calls history

Calls history by numbers and employees of the company

UniTalk Virtual PBX Demo - Lost calls Information

We won’t miss a single client.

UniTalk Virtual PBX Demo - Audio recordings of all conversations

Call recording is a solution for capturing, monitoring, and analyzing the contents of a telephone conversation between your employees and customers. RECORDING TELEPHONE CONVERSATIONS ALLOWS: Train employees: Recordings of telephone conversations are used as practical materials for the training...

UniTalk Virtual PBX Demo - Sources of calls by advertising channels

Statistics: static values: category, event, label (specified by the user independently); dynamic values: caller number, Client Google ID, website domain, its name or full page address, UTM, and others.

UniTalk Virtual PBX Reviews (5)

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HG

Helen G.

Business Partnership Manager

Mid-Market (51-1000 emp.)

5/1/2025

"Optimizing Growth with UniTalk"

5/5

What do you like best about UniTalk Virtual PBX?

What I like best about UniTalk is its seamless integration with our existing marketing strategies. The call tracking feature provides invaluable insights into where our leads are coming from, allowing us to optimize our budget allocation for marketing. This has directly contributed to a 30% increase in ROI. Additionally, the system's intuitive interface makes it easy for our team to adapt, and the support provided during setup was outstanding. Review collected by and hosted on G2.com.

What do you dislike about UniTalk Virtual PBX?

While UniTalk offers great features, there is always room for improvement in terms of customization options. More flexibility in reporting and additional integrations with other CRM platforms would make the service even more robust. Review collected by and hosted on G2.com.

What problems is UniTalk Virtual PBX solving and how is that benefiting you?

UniTalk’s call tracking service is solving the challenge of tracking and optimizing our marketing campaigns. It helps us pinpoint the exact sources of our leads, which has allowed us to allocate our marketing budget more efficiently. This solution has increased our ROI by 30%, improved our ability to nurture leads, and ultimately enhanced our overall customer experience. It’s been a game-changer in streamlining our global operations. Review collected by and hosted on G2.com.

KA

Kristina A.

Mid-Market (51-1000 emp.)

2/12/2024

"The review about our experience of work with UniTalk"

5/5

What do you like best about UniTalk Virtual PBX?

We like the functionality of UniTalk Virtual PBX. It allows you to receive and make a large number of calls at the same time and set up call forwarding to free managers. Review collected by and hosted on G2.com.

What do you dislike about UniTalk Virtual PBX?

It was difficult to figure out the settings on by ourselves, but UniTalk technical support helped us with this. Review collected by and hosted on G2.com.

What problems is UniTalk Virtual PBX solving and how is that benefiting you?

Previously, we could not receive several phone calls to one phone number at the same time. While we were talking to one client, others could not get through. That's why we realized that we needed a multichannel telephone number. We chose UniTalk Virtual PBX, which united all our mobile and landline multichannel numbers into a single network. This not only systematized our work but also increased our sales. Review collected by and hosted on G2.com.

VD

Valeriia D.

Business Development Manager

Mid-Market (51-1000 emp.)

2/8/2024

"The review of our experience working with UniTalk"

5/5

What do you like best about UniTalk Virtual PBX?

We appreciate the functionality of UniTalk Virtual PBX. It enables handling a high volume of concurrent calls and configuring call forwarding to available managers. Review collected by and hosted on G2.com.

What do you dislike about UniTalk Virtual PBX?

Figuring out the settings on our own was challenging, but UniTalk's technical support assisted us with it. Review collected by and hosted on G2.com.

What problems is UniTalk Virtual PBX solving and how is that benefiting you?

Before, we couldn't handle multiple calls to a single phone number simultaneously. While engaging with one client, others couldn't reach us. Recognizing the necessity for multichannel phone numbers, we opted for UniTalk Virtual PBX. It consolidated all our mobile and landline multichannel numbers into one network. This not only streamlined our operations but also boosted our sales. Review collected by and hosted on G2.com.

EK

Ekaterina K.

Partner manager

Small-Business (50 or fewer emp.)

6/28/2023

"Review of the UniTalk virtual PBX"

5/5

What do you like best about UniTalk Virtual PBX?

UniTalk IP telephony has played a crucial role in addressing various business challenges we faced. The integration of telephony into our existing system was a top priority, and UniTalk virtual PBX has provided exceptional flexibility in this aspect. With minimal adjustments required, the connection and setup process can be completed within a few minutes, ensuring a seamless and efficient implementation. Review collected by and hosted on G2.com.

What do you dislike about UniTalk Virtual PBX?

The UniTalk virtual PBX offers a wide range of features, which has led to a user cabinet interface that can be a bit complex. Nevertheless, our company benefited greatly from the valuable assistance provided by UniTalk's technical support in tackling this challenge. While users have the option to explore the Knowledge Base documentation at their own pace, we decided to take an alternative approach to effectively resolve this matter. Review collected by and hosted on G2.com.

What problems is UniTalk Virtual PBX solving and how is that benefiting you?

Our team conducts business operations in multiple countries worldwide, with dedicated managers overseeing each country. UniTalk telephony has been instrumental in facilitating the automatic distribution of incoming phone calls. Furthermore, we have implemented an automated quality assessment system that collects feedback from customers after each call. This valuable feedback allows our clients to express their preferences and draw attention to areas that require focus, providing us with valuable insights for continuous improvement. Review collected by and hosted on G2.com.