lemlist Reviews & Product Details

I can set up a clean sequence and keep track of every conversation. I pull prospects from LinkedIn, drop them into a multichannel flow, and each morning I just follow the tasks in my queue instead of digging through my inbox. Personalisation is simple enough that I can adapt the message to each partner type without spending hours rewriting everything. Any time I have a doubt about setup or best practices, Miona from customer support has been very responsive and clear, which makes me much more confident in what we launch. Review collected by and hosted on G2.com.

I would like a slightly more compact overview when I manage several partner campaigns at once, so I can compare them at a glance without exporting data. It is a small wish rather than a real problem though. For my day to day work, lemlist does exactly what I need, so it is a genuine five out of five from me. Review collected by and hosted on G2.com.

All is good for Email / Linkedin and task management for my agency. On top of that, interactions with Miona in Customer Support have been genuinely helpful and down-to-earth, which makes rollout and troubleshooting much less stressful. Review collected by and hosted on G2.com.

I’d love to see a bit more depth around native lead scoring and some lighter, mobile-friendly views for handling replies on the go. Those are “nice to have” improvements rather than real blockers though Review collected by and hosted on G2.com.

lemlist gives us a proper outbound engine without feeling like an “enterprise monster”. We build simple multichannel sequences, plug leads in, and the team just follows the daily tasks instead of living in spreadsheets. It’s very clear who is being contacted, on which channel, and when the next touch is due. The built-in data + LinkedIn extension make it easy to test new segments quickly. Whenever we’ve had questions, Miona on Customer Support has been quick, friendly and very hands-on, which made adoption much smoother. Review collected by and hosted on G2.com.

I’d love a bit more flexibility in dashboards when we want to quickly compare a few sequences or personas side by side, without exporting anything. It’s a minor limitation though Review collected by and hosted on G2.com.

I like that lemlist makes outbound feel straightforward instead of heavy. We can grab leads from their database or LinkedIn, drop them into a multichannel sequence, and reps just follow their daily tasks without juggling spreadsheets and multiple tools. Personalisation (variables, images, small tweaks per segment) is easy enough that the team actually uses it. Support has been excellent as well – Arijana from Customer Support has always given fast, practical answers when we were unsure about setup or best practices. Review collected by and hosted on G2.com.

The only thing I miss is more flexible reporting when we want to slice results by many criteria (market, persona, channel) without exporting data. It’s not a blocker at all, but it’s the one area where I see room for improvement. For everything else – ease of use, speed, and results Review collected by and hosted on G2.com.

What I like best about lemlist is that it turned outbound into a daily routine we can actually stick to, instead of a big project everyone keeps postponing. As a founder, I don’t have time for complex setups, and lemlist has a very “plug-and-play” feel: we define a target, build a sequence in a few minutes, and the platform quietly keeps things moving in the background.

The way everything connects is what really stands out. We can pull prospects from their database or from LinkedIn with the Chrome extension, enrich them, and drop them straight into a sequence without living in spreadsheets. The interface is clear enough that I can see, at a glance, how many people are entering the top of the funnel, where they are in the journey, and how many demos it’s turning into. It feels less like campaign management and more like running a small, efficient machine.

I also really appreciate the attitude of the team behind the product. When I had questions about how to structure sequences for different countries and mailboxes, Aleksa from Customer Support didn’t just answer “how” but also “why”, sharing practical tips that clearly came from seeing lots of real-world setups. That kind of guidance makes a big difference when you’re not an email or deliverability expert. Review collected by and hosted on G2.com.

There isn’t anything that would stop me from recommending it, but there are a couple of small things I notice as a power user. As soon as you start running several sequences for different audiences, you sometimes wish you could build more tailored overview screens – for example, a dashboard focused only on new market tests, or only on “warm” reactivation campaigns. You can get the numbers, but I’d love even more flexibility in how they’re presented.

I’d also be happy to see a few more “founder-oriented” playbooks out of the box (e.g. investor outreach, partnership outreach, beta user recruitment), even though the existing templates are a good starting point. That said, these are minor wish-list items. For day-to-day use, lemlist gives me exactly what I wanted: a straightforward way to keep outbound running consistently, with results I can actually track, which is why it’s a 5/5 for me. Review collected by and hosted on G2.com.

The sequence builder makes it simple to map out a full journey—first touch, soft follow-ups, LinkedIn nudges, manual tasks—while the personalization options (custom fields, images, conditional text) keep the messages sounding like they were written for a real person, not a list. For a small team, that combination is priceless: we get scale and quality.

The built-in database and Chrome extension are also game changers. We can identify a new niche, grab relevant contacts from LinkedIn, enrich them with verified emails, and drop them straight into a tailored sequence in one sitting. That agility has completely changed how we test new markets.

I also appreciate how opinionated lemlist is about good practices. Between the Academy content, templates, and in-app guidance, you feel like the product is nudging you toward doing outbound “the right way” instead of just spamming people. It makes onboarding new reps much easier because they’re not starting from a blank page. Review collected by and hosted on G2.com.

There’s nothing serious enough to knock it below 5/5, but there are a couple of things I’d love to see evolve. When you’re running many sequences at once, the main views can feel a bit crowded, and having more saved filters or customizable dashboards per role (SDR vs manager) would make navigation smoother. Review collected by and hosted on G2.com.

The UX is very approachable for the team: the sequence view is clear, the Chrome extension makes it easy to grab prospects from LinkedIn, and the built-in database helps us quickly test new markets without needing another data vendor. Personalisation (custom fields, conditions, images) is enough to keep campaigns feeling human. And when we’ve been unsure about setup or best practices, Aleksa from Customer Support has been genuinely helpful and responsive, which made rollout smoother than with other tools we’ve tried. Review collected by and hosted on G2.com.

The only other drawback is cost as you scale: once you add several users, higher volumes and more enrichment, lemlist is clearly not the cheapest option in the stack. For us the time saved and the smoother outbound workflow justify it Review collected by and hosted on G2.com.

The interface is intuitive enough that new team members can start sending campaigns quickly, and the sequence builder is very visual — emails, LinkedIn steps and manual tasks all sit in one clear timeline. Personalisation is strong without being overkill: custom fields, conditions and images are enough to make our messages feel tailored, even when we’re running larger campaigns.

I also really appreciate the support side. When we had questions about how to structure campaigns across several client accounts and domains, Aleksandra (CSM) took the time to walk through our setup and share concrete recommendations, not just generic “best practices”. That saved us a lot of trial and error. Review collected by and hosted on G2.com.

We’d love more agency-oriented features out of the box, like easier cross-campaign reporting, simple client-facing dashboards, or clearer separation of workspaces without having to hack things with naming conventions. Review collected by and hosted on G2.com.

lemlist is how practical it is for day-to-day outreach. Our SDRs open it in the morning and instantly know what to do: which emails to send, who to nudge on LinkedIn, which replies to handle. There’s no need to jump between several tools or guess what the next step should be. The visual sequence builder makes it easy to design a path with emails, LinkedIn steps and manual tasks, and everyone follows the same logic.

The built-in B2B database and enrichment are also very handy. We can build targeted lists directly inside lemlist, verify emails, and push leads into campaigns without wrestling with spreadsheets. Personalization (custom fields, images, conditional content) is powerful enough that our messages don’t feel like mass blasts.

Support has been a real plus too. Any time we’ve been unsure about configuration or best practices, Arijana from Customer Support has been quick to respond with clear, concrete answers instead of generic links, which made rollout for the team much smoother. Review collected by and hosted on G2.com.

The reporting is fine for everyday monitoring, but when you want more sophisticated breakdowns (for example, comparing multiple personas, markets or angles inside one dashboard), you end up exporting data to dig deeper.

Pricing is another point to watch. It’s fair for what the platform offers, but as soon as you add more users, multichannel steps and enrichment, it can start to feel a bit tight for smaller teams. Review collected by and hosted on G2.com.

I can set up a clear sequence once, then lemlist runs in the background while I focus on product and calls. I pull leads from LinkedIn, drop them into a campaign, and every morning I just follow the tasks in my queue. When I got stuck on domains and tracking, Aleksa from customer support walked me through everything in plain language. Review collected by and hosted on G2.com.

Slightly more compact view to monitor several small campaigns at once, without exporting anything. It is a small detail though, overall lemlist gives me a reliable way to keep outbound running without needing a full sales team, so it is a solid five out of five. Review collected by and hosted on G2.com.