# lemlist Reviews
**Vendor:** lemlist  
**Category:** [Sales Engagement Software](https://www.g2.com/categories/sales-engagement)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 1,486
## About lemlist
lemlist is a sales engagement platform that helps teams reach prospects on email, LinkedIn, calls, and WhatsApp from one place - so they can get more replies, book more meetings, and close more deals. It helps sales teams: - Find leads and get their emails and phone numbers without extra tools - Build automated multichannel sequences across email, LinkedIn, calls, and WhatsApp, while keeping every touch personal - Keep emails landing in the inbox with lemwarm, the built-in deliverability booster - Manage replies across all channels and different senders from one centralized inbox - Work directly from CRM with Salesforce, HubSpot, and Pipedrive integrations Unlike tools that only cover one part of outbound, lemlist gives you the full workflow - from finding prospects to booking meetings, without losing the human touch. Whether you’re an SDR, leading a sales team, working in sales ops, or growing as a founder, lemlist helps you cut manual work, focus on conversations that matter, and hit revenue targets faster. Learn more &amp; start your free 14-day trial at www.lemlist.com



## lemlist Pros & Cons
**What users like:**

- Users love the **ease of use** of lemlist, appreciating its intuitive interface and efficient outreach capabilities. (585 reviews)
- Users value the **deep personalization and multi-channel sequencing** of Lemlist, enhancing their outreach efficiency significantly. (370 reviews)
- Users praise the **time-saving multichannel outreach** features of lemlist, enhancing both efficiency and personalization. (293 reviews)
- Users value the **automation features** of lemlist, enhancing personal outreach while saving time and boosting responses. (263 reviews)
- Users highlight the **effective LinkedIn integration** of Lemlist, enhancing their cold outreach efforts seamlessly and efficiently. (250 reviews)
- Personalization (220 reviews)
- Intuitive (219 reviews)
- Users praise the **responsive and proactive customer support** of lemlist, enhancing their overall user experience significantly. (195 reviews)
- Outreach Efficiency (187 reviews)
- Time-saving (187 reviews)

**What users dislike:**

- Users feel there are **missing features** , such as a mobile app and advanced engagement insights, impacting usability. (208 reviews)
- Users find lemlist to be **expensive** , especially for individual entrepreneurs and when adding additional users. (141 reviews)
- Users find the **learning curve steep** with Lemlist, especially when managing advanced campaigns and features. (125 reviews)
- Users find the **interface complex and lacking flexibility** for managing multiple campaigns and making adjustments post-launch. (83 reviews)
- Users find the **email management expensive and clunky** , facing issues with setup, formatting, and reporting depth. (77 reviews)
- Limited Options (76 reviews)
- Users face **data inaccuracy issues** with lemlist, experiencing difficulties in contact recognition and campaign management. (75 reviews)
- Not Intuitive (74 reviews)
- Users find that **tool limitations** hinder automation, analytics depth, and integration with advanced CRM systems. (72 reviews)
- Data Management (68 reviews)

## lemlist Reviews
  ### 1. Intuitive Outbound Sequences with Accurate Enrichment and Email Finder

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marlene M. | Growth Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about lemlist?**

The platform makes building even complex outbound sequences feel incredibly intuitive, and the steps are clearly documented from start to finish. I’m a huge fan of the built-in profile enrichment and the email finder tool—it’s remarkably accurate and saves us from having to bounce between different third-party data providers just to find a verified contact address for a prospect.

**What do you dislike about lemlist?**

The “cockpit” billing system, along with how team structures are set up, can be a bit confusing—especially when I’m trying to manage multiple sender accounts at the same time. That said, whenever I’ve hit a snag with account settings, the support team has been fantastic and very quick to help me get everything configured correctly.

**What problems is lemlist solving and how is that benefiting you?**

It takes away the headache of trying to coordinate outreach manually across different platforms like email and LinkedIn. By pulling everything into a single campaign structure, it helps me reach specific high-value targets in a consistent, repeatable way. This more organized approach makes sure no lead gets overlooked and, through steady multi-channel follow-up, has noticeably improved our overall response rates.

  ### 2. Lemlist Has Completely Transformed How I Run My Outreach.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pete Z. | Owner of Your Digital Growth Team, a lead generation agency., Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about lemlist?**

Lemlist has completely transformed how I run my outreach. 

As a legal growth consultant doing simultaneous email and LinkedIn outreach to law firms across the United States, managing everything manually was a constant struggle. Spacing out emails sporadically throughout the day, tracking follow-up timing, finding verified emails, and keeping tabs on lead engagement were all separate challenges with no central system tying them together. Lemlist solved all of that under one roof.

The automation is where Lemlist really shines. Being able to set up multi-step campaigns that space out emails and LinkedIn actions automatically has saved me hours every week. I no longer have to think about when to follow up because the sequence handles it. The automatic lead pausing when someone replies is a game-changer. 

Before Lemlist, I had to manually monitor every conversation to make sure automated messages did not keep going out to someone I was already talking to. Now it happens instantly without me touching anything.

The engagement tracking is also invaluable. Being able to see exactly how many times a lead opened an email gives me real insight into who is interested before they even reply. That kind of visibility helps me prioritize my follow-ups and focus my energy on the right conversations.

One unexpected benefit I discovered was the connection withdrawal step in campaign sequences. That level of control over LinkedIn automation is something I did not expect, and it has added real precision to my outreach strategy. I also appreciate that Lemlist continuously rolls out new features and improvements. The platform feels like it is constantly evolving alongside its users.

On pricing, the monthly cost is genuinely great value for everything it delivers. Additional credits are reasonably priced, and the email finding feature is worth it on its own.

If you are doing any kind of multi-channel outreach at scale, Lemlist is worth every penny.

**What do you dislike about lemlist?**

While Lemlist has been an excellent tool overall, there are a few areas where I would love to see improvements.

The campaign analytics could be more granular. For example, when running A/B tested subject lines, it would be helpful to see a clear side-by-side breakdown of open rates per variation rather than having to manually calculate the difference. The current reporting makes it harder than it should be to draw quick conclusions from split tests.

I would also love the ability to rename individual campaign steps. Right now, steps are labeled by subject line or a generic label like "send automated email," which makes it difficult to navigate longer sequences at a glance. Being able to label steps as Email 1, Email 2, LinkedIn Follow Up 1, and so on would make campaign management significantly cleaner, especially when running multiple campaigns simultaneously. The same goes for being able to see what steps a lead is in, such as what step the lead has gone through and what steps it is yet to take.

One more analytics improvement I would suggest is showing reply rate based on total contacts in a campaign, in addition to total messages sent. The current calculation can be misleading when a contact receives multiple follow-ups. A contact-based reply rate would give a more accurate picture of how your outreach is actually performing.

The LinkedIn extension occasionally takes a moment to load, but this is a minor inconvenience and not a dealbreaker given everything else the platform delivers.

Overall, my frustrations are minor compared to the value Lemlist provides. These are refinements to an already strong product rather than fundamental issues.

**What problems is lemlist solving and how is that benefiting you?**

Running a multi-channel outreach operation as a solo operator is incredibly demanding. Without the right infrastructure, the sheer volume of tasks, including sending emails at the right intervals, following up on LinkedIn, tracking who opened what, finding verified contact information, and knowing when someone has replied, becomes completely unmanageable manually.

Lemlist solves the multi-tasking problem entirely. Instead of spending my day switching between tasks and manually tracking the status of hundreds of leads, Lemlist handles all of it automatically in the background. 

My campaigns run while I focus on what actually moves the needle, which is building a high-quality prospect list and managing active conversations.
The time savings are significant. 

Before Lemlist, I was constantly context switching between finding emails, sending messages, logging activity, and figuring out follow-up timing. Now I set up a campaign once, and the system executes it precisely while I stay focused on higher-value work.

The automation also removes human error from the equation. Follow-ups go out on schedule, leads that reply are paused instantly, and engagement data is tracked automatically. Nothing falls through the cracks the way it inevitably does when you are managing everything manually.

For anyone running outreach at scale as a solo operator or small team, Lemlist is not just a nice-to-have. It is the infrastructure that makes the whole operation possible. The productivity gain alone justifies the investment many times over.

  ### 3. Multichannel Outreach That Actually Works – LinkedIn, Email, and Automation in One Place

**Rating:** 4.5/5.0 stars

**Reviewed by:** Valentin P. | Co-owner, CMO, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about lemlist?**

I've been running outreach campaigns across several projects simultaneously for over a year now, and Lemlist is the tool I kept coming back to after trying about ten alternatives.

The multi-channel sequencing is the core reason I stayed. I can build a full LinkedIn + email + manual step flow with conditional branches – "if not opened in 3 days, switch subject line variant" – without touching a single line of code. That alone saves me hours per week compared to what I was doing before in other tools.

The Zapier integration and native webhooks are what keep me in the ecosystem. I pipe data into Pipedrive, trigger status changes on leads. I now manage most of it through Claude AI, which connects to Lemlist via MCP and builds campaign reports for me on demand. That combination changed how I work – and I didn't see it coming.

UI is functional, I'd say 8/10. The interface is clean enough, but campaign status visibility could be better – it's not always obvious at a glance which campaign is at what stage. You get used to it, but there's a learning curve that the onboarding doesn't fully address. Speaking of which – Lemlist sends helpful emails, but in practice I learned the tool through Claude, not their support. Make of that what you will.

Performance is solid. No meaningful deliverability issues, sequences run as configured, nothing breaks unexpectedly.

LinkedIn integration is valuable and a real differentiator for me– not every tool in this category does it well. One thing that does irritate me: the 200-character limit on LinkedIn messages even on a Premium subscription. It's an artificial constraint that doesn't match what the platform itself allows, and it shows up at the worst moments.

Pricing is the honest friction point. It's not cheap once you scale, and the limits push you toward higher plans faster than you'd like. I justify it by deal value, not tool cost. Their built-in AI personalization exists and works, but I don't use it – when you already have Claude handling your workflow, the native AI features feel redundant.

**What do you dislike about lemlist?**

Nothing critical, but a few things worth mentioning.
The 200-character limit on LinkedIn messages is the most persistent irritant – especially on a Premium subscription. The platform itself allows much longer messages, so the constraint feels a little bit strange.
Campaign status visibility could be cleaner. When you're running several sequences in parallel, it's not always obvious at a glance where each one stands. You end up clicking around more than you should.

**What problems is lemlist solving and how is that benefiting you?**

Outreach at scale across multiple channels without turning it into a full-time job.

Before Lemlist, running coordinated LinkedIn + email sequences meant either doing it manually or stitching together several tools that didn't talk to each other cleanly. Lemlist consolidates that into one place – sequences, conditions, follow-ups, channel switching — and connects to Pipedrive via Claude without friction.

The practical benefit is time. Campaigns run on logic I set once, not on daily manual decisions. When a lead doesn't open an email, the sequence adjusts automatically. When something moves in Pipedrive, Lemlist knows about it.

The less obvious benefit: because it integrates cleanly with Claude, I can get campaign status reports, analyze response rates, and manage sequences through a conversational interface instead of clicking through dashboards. That's become part of how I work daily.

Lemlist also attempts to score "lead temperature" – essentially predicting whether a contact is ready to buy. I appreciate the intent, but in practice it doesn't move the needle much for me. 

What actually helps is the conditional logic: being able to build branching sequences where the subject line and messaging adapt based on where a recipient is in their journey. That's the feature I'd miss most if it disappeared.

  ### 4. Lemlist is a no-brainer choice for my team.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steve T. | Owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2026

**What do you like best about lemlist?**

I love that it has an API and MCP so I can connect to it and make major changes exponentially faster. It's also great for repetitive tasks.

**What do you dislike about lemlist?**

I think it's a little confusing to find my way around the product; the UX is just a little confusing sometimes. I Sometimes I forget where to go to get to things like templates or that the Settings or Campaigns opens up a weird like, overlay(?) instead of just being visible with the menu still. It's very... Weird?

**What problems is lemlist solving and how is that benefiting you?**

It's helping me automate my outreach and perform tasks much faster than I was in the past. By speeding up the outreach, I'm able to generate more results *and* generate them faster. Solid results which more than pays for the platform.

  ### 5. Intuitive Lead Gen with Reliable Contact Data—Lemlist Delivers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Johnny Welber Condesso Lemos C. | Sales, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2026

**What do you like best about lemlist?**

We've had a great experience using Lemlist for our lead generation efforts.

The platform is very intuitive and easy to navigate, which makes the daily workflow much more efficient for our sales team. The campaign setup is simple, and the automation tools help us stay consistent in our outreach without losing personalization.

One of the biggest advantages for us has been the quality of the contact data. We are consistently able to find reliable email addresses and phone numbers, which significantly improves our ability to connect with the right decision-makers.

Overall, Lemlist has become an important tool in our commercial strategy, helping us generate new opportunities and expand our client base. Great product and great development behind the platform.

**What do you dislike about lemlist?**

One area that could be improved in Lemlist is the process of extracting campaign lead reports. Sometimes we create a campaign and later want to export the leads into an Excel spreadsheet, but the process can be a bit difficult or not very intuitive. A simpler and more direct way to generate and download campaign reports would make the workflow much easier.

Another point is related to the lead search system. In some cases, Lemlist finds a contact during the search process, but when we add that lead to a campaign, the platform charges credits for the email and phone number even when the system cannot actually find the email address or when the person is no longer working at that company.

Overall the platform is very strong, but improving these two areas would make the experience even better for users who rely heavily on lead generation and campaign management.

**What problems is lemlist solving and how is that benefiting you?**

Lemlist is helping us solve one of the biggest challenges in sales: prospecting and organizing quality contacts.

With the platform, my sales team is able to identify the right companies and decision-makers much faster. It helps us structure our outreach campaigns, organize leads, and keep a clear pipeline of potential clients. Instead of spending a lot of time manually searching for contacts, we can focus more on building relationships and generating real business opportunities.

For us, the biggest benefit has been improving the efficiency of our prospecting process. Lemlist allows our team to scale outreach, maintain organized contact lists, and consistently find new potential customers in the commodities and logistics sectors we work with.

Overall, it has become an important tool to support our sales strategy and help our team generate more qualified opportunities.

  ### 6. Impressive Multi-Channel Flexibility with a Workflow-Boosting AI Toolkit

**Rating:** 5.0/5.0 stars

**Reviewed by:** Olivier M. | GTM, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2026

**What do you like best about lemlist?**

The platform provides impressive flexibility for multi-channel outreach, making it simple to test different strategies. I also like the built-in AI toolkit, which helps streamline workflows and fine-tune messaging.

**What do you dislike about lemlist?**

This is probably something that happens with more mature products. It isn’t always easy or straightforward to understand all the possibilities the product offers and all the options you can use, and it takes a bit of time to get familiar with everything. I think the same thing happens with HubSpot and other larger software that’s been on the market for many years.

**What problems is lemlist solving and how is that benefiting you?**

It really protects my outreach emails, with very strong LEMwarm functionality and lots of helpful recommendations during the sending process to avoid getting my domain banned, which I genuinely love. It makes me feel safe using it. On top of that, the automations are solid, and I appreciate the clear, transparent view of what’s happening at every moment.

  ### 7. Efficient Multichannel Campaigns with Room for Pricing Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vatsal N. | Founder, Internet, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2026

**What do you like best about lemlist?**

I like using lemlist because it allows us to create multichannel campaigns for LinkedIn and emails within the platform itself, making it easy to manage different campaigns across two channels. I also appreciate their inbuilt database feature; in case of emergencies when we need leads quickly, I can easily pull data directly from lemlist's database and add it to my campaign without having to upload anything separately. This capability saves me hours—it takes only about thirty minutes to set up a new campaign now. Additionally, I'd rate the initial setup of lemlist as a nine out of ten, indicating it was quite straightforward and easy to initialize.

**What do you dislike about lemlist?**

I find their per seat pricing a bit problematic. If they could structure their pricing more smartly or instantly, it would greatly improve the tool.

**What problems is lemlist solving and how is that benefiting you?**

I use lemlist to create multichannel campaigns for LinkedIn and emails easily. It helps by providing an inbuilt database for quick lead generation, reducing campaign setup time from hours to around thirty minutes.

  ### 8. Easy-to-Use Interface with Powerful Custom Conditions and Timezone Controls

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2026

**What do you like best about lemlist?**

I like the easy-to-use interface but features-wise, the ability to have custom conditions is such a game-changer for personalizing your sequences to the max.

Also the new timezone feature was a critical factor, along with the fact that you can import leads to a sort of "waiting room" and then launch them into a queue governed by your sending limits

**What do you dislike about lemlist?**

The Hubspot integration isn't top-tier, I wish there was a plug-in so that leads could be pushed directly on Hubspot to a campaign. I used Apollo and they had a really strong integration.

I wish that the widgets/ activity reports in the Dashboards were more adaptable. They have like 15 pre-set options and they're not exactly what im looking for. The dashboards are hard to edit and not very efficient.

I have a Microsoft email with 5 aliases, and I am not able to select from specific alises when sending, the way that Hubspot Sequences allows. We have to have multiple fully separate email accounts to send from.

**What problems is lemlist solving and how is that benefiting you?**

Lemlist's timezone feature is absolutely critical, being able to match the contact's business hours since we have BDRs targeting various states across the USA. Before, it was a manual process of scheduling each batch without considering timezone.

Tracking open/click/interest was completely manual before. Using the AI to mark a contact as interested and being able to track all these metrics has helped us refine our outbound strategy.

Lemwarm is also a great benefit to our lemlist seat as we start ramping up our outbound volume. Before, there was no grip on our deliverability or email health.

Importing leads into a lemlist campaign makes it extremely easy to control when/ at which frequency communications are being sent. I struggled with managing my contacts lists between Excel, Hubspot segments, my notes. Now you import your list, you can clearly see when/ where/ how many contacts came from which imports, and they live in the campaign until they're ready to launch.

  ### 9. Reliable Tool for Cold Outreach and Lead Generation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Andrei M. | Enterprise Account Executive, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 08, 2026

**What do you like best about lemlist?**

As an Enterprise Account Executive, I use lemlist for cold outreach, reactivation campaigns, and data scraping, and find it to be a good source of leads. I like its usability and reliability, which make it very effective for my work. The initial setup was very easy, which helped me get started quickly. I built both LinkedIn and email campaigns for Outreach across different regions.

**What do you dislike about lemlist?**

All good, we are very satisfied with the service and resources available.
It would be nice to have a bigger database of questions and maybe AI predictions based on previous activities and campaigns.

**What problems is lemlist solving and how is that benefiting you?**

I use Lemlist for cold outreach and reactivation campaigns, and it provides a good source of leads. Easy to integrate with HubSpot.

  ### 10. All-in-One Platform for Prospecting, CRM, Campaigns, and Task Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 20, 2026

**What do you like best about lemlist?**

Lemlist integrated prospect database saves me hours of manual work every week. Having 450M+ leads directly inside the platform means I can find, enrich, and add prospects to a campaign in one workflow, eliminating the need to jump between external databases and my outreach tool.

Lemlist is the first tool I’ve used that balances automation with human-like personalization. The AI-powered sequences and icebreakers actually feel custom, not robotic. Plus, the built-in warm-up and deliverability tracking give me peace of mind that my hard work isn't ending up in the spam folde

**What do you dislike about lemlist?**

The filtering within the existing prospect base can be a bit rigid. For example, it’s difficult to filter out prospects based on complex 'exclude' logic or specific LinkedIn activity levels. This leads to manual cleanup after importing a list, which adds a layer of administrative work that could be solved with more advanced boolean search or exclusion filters

**What problems is lemlist solving and how is that benefiting you?**

lemlist solves the problem of low-response outreach. It allows me to organize complex multichannel sequences (Email + LinkedIn + Phone) that feel personal to the prospect. The benefit has been a noticeable increase in my reply rates.
Before lemlist, my outbound strategy was fragmented across spreadsheets, a separate LinkedIn tool, and my email provider. The problem it solved for me was tool fatigue


## lemlist Discussions
  - [What is lemlist used for?](https://www.g2.com/discussions/what-is-lemlist-used-for) - 2 comments

- [View lemlist pricing details and edition comparison](https://www.g2.com/products/lemlist/reviews/lemlist-review-10856180?via=growtech&section=pricing&secure%5Bexpires_at%5D=2026-05-03+03%3A10%3A02+-0500&secure%5Bsession_id%5D=141650eb-9e27-425d-82a6-c10e6b06f9a8&secure%5Btoken%5D=8c1285da410896c5335eb25485cc25272a21140a494f285ffa155bf15260ffa2&format=llm_user)
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## lemlist Features
**Email Marketing**
- Manage Email Lists
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Multi-user Account

**Lead Facilitation**
- Customer-facing Chatbot
- Lead Qualification
- Lead Follow-up
- Meeting Scheduling 

**Diagnosis**
- IP Address 
- Domains
- Content 
- Policy Compliance

**Integrated Workflows**
- Task Management
- Email Tracking/Automation
- Calls and Voice
- Other Outreach Options 
- CRM Integration
- Calendar
- Shared Records

**Agentic AI - Outbound Call Tracking**
- Autonomous Task Execution
- Natural Language Interaction

**Calling**
- Record Calls
- Generate Location
- Call Types
- Click-to-Call
- Auto Dialer

**Organization**
- Opportunity and Pipeline Management 
- Data Entry
- Integrations / APIs

**Tracking**
- Processing Time
- Placement 
- Open Rate
- Alerts

**Repeatability and Reportability**
- Content Management
- Workflow Management
- Workflow Performance
- Sales Coaching and Insights
- Gamification

**Contacts**
- Personalization
- Information Locater
- Record Prospect Data

**Performance Analysis**
- Coaching 
- Peformance Tracking

**Reporting**
- Campaign Performance
- Domain Reputation
- Brand Reputation
- Blacklist and Whitelist

**AI and Automation**
- Lead Prioritization
- Lead Scoring
- Best Time of Day Scheduling
- Buyer Intelligence
- Machine Learning

**Insights**
- Notes
- Daily Summary
- Automated Voicemails
- Automated Emails
- Sorts Prospects
- Automated Note Taking

**Sales Analysis**
- ROI Forecasting 
- Sales Forecasting 

**Generative AI**
- AI Text Generation

**Agentic AI - Email Deliverability**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Reporting & Analytics**
- A/B Testing
- Basic Reporting

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Sales Engagement**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - AI Sales Assistant**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Email Marketing**
- Autonomous Task Execution
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Cross-system Integration

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications
- CRM Integration
- Social Media Integration

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