lemlist Reviews & Product Details

Moved over to Lemlist mostly because I can mix email steps with LinkedIn actions in the same campaign. The newer AI tools have honestly been pretty useful in day to day work, and the Chrome extension’s stayed dependable for me. If I hit a snag the AI help usually nudges me the right way, and when it doesn’t, the human team gets back fast. Review collected by and hosted on G2.com.

Lead scoring feels too opaque; I want to see what’s actually influencing it. I’d also prefer an option to set the scoring rules myself vs having it operate like a black box. That’d make it easier to trust the prioritization and adjust it as needed, um. Review collected by and hosted on G2.com.

Pairing it with Sales Navigator has been a big plus, since I can grab both an email address and a phone number for a contact pretty quikly. Moving through profiles, prospecting feels simpler, more direct, less jumping around for basic contact info. It cuts down on extra steps just to pull the basics, which is nice. Review collected by and hosted on G2.com.

I do not have anything major to call out yet, since it has been reliable in my day to day. One improvement I would suggest is clearer in-product guidance on best practices for using it with Sales Navigator. That would make me more confident I am getting the most from the workflow. Review collected by and hosted on G2.com.

Getting my first sequence running in lemlist basically pulled all our outreach into one spot, and coordinating everything got a lot simpler. The multichannel sequences plus scalable personalization let me tweak messaging while still keeping the cadence on track. Shared inbox, built-in enrichment, and the AI writing help are the bits that keep our small team tidy and faster to respond day to day. Review collected by and hosted on G2.com.

The engagement stats sometimes make me pause, mainly the click rates, since a few prospects later said the email went to spam. In those cases the dashboard can read like they just did not engage, which is not quite right. I would like clearer reporting that factors in deliverability so the numbers feel more trustworthy. Review collected by and hosted on G2.com.

Writing prospecting emails in Lemlist lets me try different angles while still keeping the copy strong for my specific audience. The creative flexibility makes it easier to customize outreach so I don't feel stuck using one template. It fits my day to day flow whenever I want to test a fresh approach and see what actually clicks. Review collected by and hosted on G2.com.

During email setup, the sheer number of testing choices can get confusing, and it takes time to figure out which best practices to start with. I'd prefer more direct guidance that starts basic and then gradually gets more advanced as I improve campaigns using personalized landing pages and Liquid syntax. Clearer onboarding here would make the overall setup process feel more straightforward. Review collected by and hosted on G2.com.

It’s a surprisingly powerful platform, and the feature set makes outreach feel flexible instead of limiting. The product has been improving steadily, and whenever I reach out the team replies quickly and actually listens to feedback. There’s a bit to learn at first, but once I’m past that it’s a smooth tool day to day. Review collected by and hosted on G2.com.

The biggest annoyance is how fast the plan credits can disappear. Even paying for a plan, I still need to monitor usage closely so I don’t burn through them earlier than expected. I’d prefer higher credit allowances or a clearer way to forecast how much I’m going to use. Review collected by and hosted on G2.com.

Getting an outreach campaign up and running doesn’t take long, and the flow is pretty straighforward to learn. The multichannel sequences feel built to keep my messages from drifting into spammy territory. I usually grab a community template as a starting point and can have a campaign live within a few minutes, super quick tbh. Review collected by and hosted on G2.com.

I don’t totally trust the reporting, esp. click data, since I’ve run into situations where a prospect didn’t engage and the message had actually been filterd as spam. That makes it tough to rely on the dashboard when making performance calls, I can’t really tell what’s real. I’d really like more clarity separating deliverability from real engagement. Review collected by and hosted on G2.com.

Overall it feels like a strong, capable platform with a lot of genuinely helpful features. What really stands out is it keeps improving over time, and when I contact the team they actually respond. There is definitely a learning curve, but once I got comfortable with it, it runs really well. Review collected by and hosted on G2.com.

I do not really have a specific downside in my day to day use so far. It covers most of what I need and it has been a smooth experience. If I had to name one thing, clearer guidance during the initial setup would help me get productive faster. Review collected by and hosted on G2.com.

I like that lemlist centralizes multichannel outreach so I can manage email, LinkedIn, and manual tasks from one sequence, which saved me from juggling multiple tools. The platform's personalization features with dynamic variables and image support let me scale human-sounding messages without extra manual work. The customer support team has been responsive and helpful when I needed guidance, tbh. Review collected by and hosted on G2.com.

I'd like to see stronger reporting and analytics for larger teams so managers can slice data by campaign and rep more effectively. Without more advanced dashboards and filtering it is harder to forecast pipeline and compare performance across reps. Enhancing reporting would make the platform more scalable for growth-stage teams, esp when you're trying to grow fast. Review collected by and hosted on G2.com.

I appreciate lemlist's ability to centralize multichannel outreach and automate follow-ups, which keeps our team from juggling multiple tools. I find the personalization at scale and native enrichment helpful becuase they let me send human-feeling messages and find accurate contact data. I value the shared inbox and responsive customer support that make it easier to manage conversations and resolve issues quickly tbh. Review collected by and hosted on G2.com.

I would like better reporting and analytics for large teams so managers can get clearer performance insights. The existing dashboards do not provide the advanced filters and views my team needs for accurate trakcing, kinda frustrating. Improving the analytics would reduce manual data work and make planning more relable. Review collected by and hosted on G2.com.

I appreciate that lemlist centralizes multichannel outreach and follow-ups so my team doesn't have to juggle multiple tools. The platform's real personalization at scale and AI writing tools let us keep a human tone while automating sequences. The customer support team is repsonsive and onboarding felt straightforward tbh. Review collected by and hosted on G2.com.

I find the reporting and analytics limited for larger teams which makes it harder to track campaign performance across reps. The campaign view lacks flexible filters and an aggregated dashboard for at scale analysis, so it's kinda clunky. More flexible filters and a consolidated dashboard would make it easier to evaluate sequence performance across the team, I guess. Review collected by and hosted on G2.com.