# What solution integrates network management with ITSM tools?

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Hey G2 Community! I’m looking to identify <strong>the best solution that integrates network management with ITSM tools</strong>, especially for teams aiming to break down silos between monitoring, ticketing, and remediation workflows. For reference, here’s the most relevant <a class="a a--md" elv="true" href="https://www.g2.com/categories/network-management-tools"><strong>Network Management Tools</strong></a> category on G2:</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Here are some platforms that stand out for strong <strong>network management + ITSM integration</strong>:</p><ul><li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/solarwinds-worldwide-llc-solarwinds-observability/reviews"><strong>SolarWinds</strong></a><strong> NPM – Best for ITSM workflow automation</strong>
</li></ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Offers deep device monitoring with smooth Service Desk integrations for ticket creation and routing.</p><ul><li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/manageengine-opmanager/reviews"><strong>ManageEngine OpManager</strong></a><strong> – Best for unified NMS + ITSM operations</strong>
</li></ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Natively connects with ServiceDesk Plus for incident, problem, and change processes.</p><ul><li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/auvik-networks/reviews"><strong>Auvik</strong></a><strong> – Best for MSPs needing ITSM-connected visibility</strong>
</li></ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Cloud-based monitoring with integrations into tools like ServiceNow, Autotask, and ConnectWise.</p><ul><li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/logicmonitor/reviews"><strong>LogicMonitor</strong></a><strong> – Best for enterprise-scale ITOM/ITSM alignment</strong>
</li></ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Strong observability and out-of-the-box ServiceNow CMDB + incident integration.</p><ul><li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/paessler-prtg/reviews"><strong>Paessler PRTG</strong></a><strong> – Best for flexible ITSM-ready deployments</strong>
</li></ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Broad protocol coverage and API-based hooks for ticketing systems.</p><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Has anyone here used these platforms in environments where NMS and ITSM must work hand-in-hand?</p>

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## Comments
### Comment 1

&lt;p&gt;&lt;span style=&quot;color: rgb(0, 0, 0);&quot;&gt;In many environments, the strongest results come from platforms that sync alerts, CMDB data, and tickets seamlessly across NMS and ITSM. What integrations or workflow automations have made the biggest impact for you?&lt;/span&gt;&lt;/p&gt;

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- Posted at: 5 months ago
- Author title: Jr. SEO Specialist





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