G2 reviewers report that Reply excels in customer support, with users highlighting the quick resolution of issues. One user mentioned that their support team was impressive when they signed up for a new feature, showcasing a commitment to helping users navigate the platform effectively.
Users say that lemlist offers a comprehensive solution for outreach, with features that allow for lead enrichment and campaign creation across multiple channels. A user praised its ability to import leads and create campaigns seamlessly, making it a favorite for those looking for an all-in-one tool.
Reviewers mention that Reply's multichannel capabilities significantly enhance outbound prospecting. Users appreciate the ability to engage prospects through email, LinkedIn, calls, and SMS, which allows for a more personalized approach to outreach.
According to verified reviews, lemlist's ease of setup is a standout feature, with users noting that the platform is straightforward to navigate. One user expressed satisfaction with how easy it was to set up email campaigns, contrasting with their experiences on other platforms that led to high bounce rates.
G2 reviewers highlight that both platforms have similar star ratings, but Reply has a slight edge in overall user satisfaction. Users appreciate its efficiency in automating sequences while maintaining a personal touch, which is crucial for effective outreach.
Users report that while lemlist has a larger volume of recent reviews, Reply's long-standing presence in the market has fostered a loyal user base. Many users have been with Reply for years, indicating a level of trust and reliability that is hard to overlook.
lemlist is an email management solution that helps businesses streamline processes related to optimizing sales engagement, sending personalized emails,...Read more
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