Products

Customer Communications Management combines payments, billing and communications into an integrated, end-to-end platform. Business users can orchestrate, change, manage content and govern all communications, removing the costs and long timelines of technology projects.

It often happens in ecommerce that customers order a wrong item by mistake or they change their mind after they have placed an order. In such cases, it’s a good practice to provide customers the option to submit an order cancellation request. Not only does it improve the user experience but also increases your store’s credibility. Magento 2 by default does not have this option. So if a customer makes a wrong order, they are not able to revert it. As a result, they either return the product

A configurable suite of applications easily integrated with SAP Customer Experience and SAP S/4HANA, reading past interaction history, contextual data & predict Interaction Reason using ML in real time, Next Best Action Determination & Process Automation leveraging SAP BTP services.

Next-Generation Customer Success Software For B2B SaaS

Premium live chat and help desk software for business websites. E-commerce and customer service software with built-in ticketing system.

NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organiza

Gorgias is the conversational AI platform designed for ecommerce brands, driving sales and resolving support inquiries throughout the entire customer journey. With industry-leading automation and AI capabilities, Gorgias revolutionizes how ecommerce brands interact with their customers. Providing customers with hyper-personalized assistance and instant support at the right time and on the right channel—all from one centralized platform. Founded in 2015, Gorgias started as a two-person team and h

Connect customer data, get actionable insights and drive customer actions. Planhat is a beautiful and intuitive Customer Success Software for SaaS.

Higher Logic is an industry leader in cloud-based community platforms, with over 25 million engaged members in more than 200,000 communities. Organizations worldwide use Higher Logic to bring like-minded people all together, by giving their community a home where they can share ideas, answer questions and stay connected.

Protect your institution by rating new customers and updating customer scoring based on key events that could affect the overall risk of your customer relationships. SAS helps you take a more comprehensive approach to customer due diligence, one that is always on so you can be as proactive as possible.

Deepen relationships and maximize value, every moment, everywhere.

Magento 2 Custom Options is a custom option extension for Magento 2 platform, that supports dependent custom options, templates, color swatches, tier prices for options ans others.

ICRON Customer Centric Supply Chain Planning empowers companies to make smarter strategic, tactical, and operational planning decisions by unifying demand, inventory, production, and supply planning to consistently meet customer expectations while improving service, cost, and reliability.

We provide personalized support and accompaniment at the time and from the device that the user chooses, improving communication and generating greater engagement. We guarantee the experience in each interaction, satisfying the user's needs with the highest quality service, promoting loyalty and enhancing results.

Wow Customer Support is one of the leading customer support solution provider for all type of small and large businesses around the globe. With the team of proactive English speaking agents, managers and engineers, ready to answer your customers 24/7. As a leading BPO service provider in the region, our internal processes are robust with the most superlative quality standards in place. In addition to the high internal benchmarks that we have, we are compliant with the ISO requirements for qu

Featured Customers offers a reference for customer testimonials, case studies and app reviews in the business software space.

First, you link your payroll or accounting platform (think Quickbooks, Rippling, Gusto). Mint then syncs a snapshot of that data and automatically analyzes it to figure out which credits your most likely best suited for. We then generate an internal report with our estimated tax savings before handing it off to our expert CPAs for a final review. At the end, we review everything with you.

Jotform AI Agents are the future of customer service. They are powerful automated customer service tools that provide real-time assistance to users. Use your own AI Agent to streamline support operations, enhance user engagement, and improve response times. Train and customize AI Agents to answer FAQs, help users fill out forms, field phone calls and SMS messages, and provide users with 24-7 support. Build your ultimate customer service agent with our free, AI-powered tool.

Lucidchart is an intelligent diagramming application for understanding the people, processes and systems that drive business forward.