Products

A configurable suite of applications easily integrated with SAP Customer Experience and SAP S/4HANA, reading past interaction history, contextual data & predict Interaction Reason using ML in real time, Next Best Action Determination & Process Automation leveraging SAP BTP services.

It often happens in ecommerce that customers order a wrong item by mistake or they change their mind after they have placed an order. In such cases, it’s a good practice to provide customers the option to submit an order cancellation request. Not only does it improve the user experience but also increases your store’s credibility. Magento 2 by default does not have this option. So if a customer makes a wrong order, they are not able to revert it. As a result, they either return the product

Next-Generation Customer Success Software For B2B SaaS

Connect customer data, get actionable insights and drive customer actions. Planhat is a beautiful and intuitive Customer Success Software for SaaS.

Lucidchart is an intelligent diagramming application for understanding the people, processes and systems that drive business forward.

Gorgias is the conversational AI platform designed for ecommerce brands, driving sales and resolving support inquiries throughout the entire customer journey. With industry-leading automation and AI capabilities, Gorgias revolutionizes how ecommerce brands interact with their customers. Providing customers with hyper-personalized assistance and instant support at the right time and on the right channel—all from one centralized platform. Founded in 2015, Gorgias started as a two-person team and h

Artifi Labs is a SaaS-based visual product configurator built on an HTML5 framework and can be integrated with any eCommerce website, new or existing.

Jotform AI Agents are the future of customer service. They are powerful automated customer service tools that provide real-time assistance to users. Use your own AI Agent to streamline support operations, enhance user engagement, and improve response times. Train and customize AI Agents to answer FAQs, help users fill out forms, field phone calls and SMS messages, and provide users with 24-7 support. Build your ultimate customer service agent with our free, AI-powered tool.

First, you link your payroll or accounting platform (think Quickbooks, Rippling, Gusto). Mint then syncs a snapshot of that data and automatically analyzes it to figure out which credits your most likely best suited for. We then generate an internal report with our estimated tax savings before handing it off to our expert CPAs for a final review. At the end, we review everything with you.

Protect your institution by rating new customers and updating customer scoring based on key events that could affect the overall risk of your customer relationships. SAS helps you take a more comprehensive approach to customer due diligence, one that is always on so you can be as proactive as possible.

Magento 2 Custom Options is a custom option extension for Magento 2 platform, that supports dependent custom options, templates, color swatches, tier prices for options ans others.

Kapdesk is a customer service software that interact with customers and customer support executives, it has email support, Live Chat Support, Social Media Customer Support, Phone or Voice or Call Support, email Ticketing System.

Deepen relationships and maximize value, every moment, everywhere.

ICRON Customer Centric Supply Chain Planning empowers companies to make smarter strategic, tactical, and operational planning decisions by unifying demand, inventory, production, and supply planning to consistently meet customer expectations while improving service, cost, and reliability.

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-

Featured Customers offers a reference for customer testimonials, case studies and app reviews in the business software space.

Wow Customer Support is one of the leading customer support solution provider for all type of small and large businesses around the globe. With the team of proactive English speaking agents, managers and engineers, ready to answer your customers 24/7. As a leading BPO service provider in the region, our internal processes are robust with the most superlative quality standards in place. In addition to the high internal benchmarks that we have, we are compliant with the ISO requirements for qu

We provide personalized support and accompaniment at the time and from the device that the user chooses, improving communication and generating greater engagement. We guarantee the experience in each interaction, satisfying the user's needs with the highest quality service, promoting loyalty and enhancing results.

Salesforce Marketing Cloud is an AI-powered digital marketing and customer engagement platform designed to help you build personalized, multi-channel customer journeys.