Products

Customer Communications Management combines payments, billing and communications into an integrated, end-to-end platform. Business users can orchestrate, change, manage content and govern all communications, removing the costs and long timelines of technology projects.

Handshake is a comprehensive career platform designed to connect students and recent graduates with potential employers, facilitating meaningful career opportunities. By partnering with over 1,400 educational institutions, including more than 290 minority-serving institutions, Handshake offers a vast network that bridges the gap between emerging talent and a diverse range of employers, from Fortune 500 companies to nonprofits and public sector organizations. Key Features and Functionality: - E

It often happens in ecommerce that customers order a wrong item by mistake or they change their mind after they have placed an order. In such cases, it’s a good practice to provide customers the option to submit an order cancellation request. Not only does it improve the user experience but also increases your store’s credibility. Magento 2 by default does not have this option. So if a customer makes a wrong order, they are not able to revert it. As a result, they either return the product

Customer Case for Jira is a helpdesk and ideation platform for Jira projects. With the help of the app, you can create: Public forums for capturing customers' ideas and feedback Private-public forums for communication with B2B clients or within a department(s) Private-public forum as a single source for collecting omnichannel customer feedback Helpdesk Our benefits: One app - two platforms (helpdesk and ideation tool) No need to license forum visitors in your Jira account Automatic integratio

A configurable suite of applications easily integrated with SAP Customer Experience and SAP S/4HANA, reading past interaction history, contextual data & predict Interaction Reason using ML in real time, Next Best Action Determination & Process Automation leveraging SAP BTP services.

Next-Generation Customer Success Software For B2B SaaS

Lucidchart is an intelligent diagramming application for understanding the people, processes and systems that drive business forward.

Gorgias is the conversational AI platform designed for ecommerce brands, driving sales and resolving support inquiries throughout the entire customer journey. With industry-leading automation and AI capabilities, Gorgias revolutionizes how ecommerce brands interact with their customers. Providing customers with hyper-personalized assistance and instant support at the right time and on the right channel—all from one centralized platform. Founded in 2015, Gorgias started as a two-person team and h

Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.

Protect your institution by rating new customers and updating customer scoring based on key events that could affect the overall risk of your customer relationships. SAS helps you take a more comprehensive approach to customer due diligence, one that is always on so you can be as proactive as possible.

Magento 2 Custom Options is a custom option extension for Magento 2 platform, that supports dependent custom options, templates, color swatches, tier prices for options ans others.

Deepen relationships and maximize value, every moment, everywhere.

Puzzle is AI-native accounting software designed for startups, small businesses, and accounting firms. It replaces manual workflows with automated, real-time financials. For founders and growing businesses, Puzzle delivers financials you can actually run the company on. Our AI automates up to 98% of the manual bookkeeping work, from transaction categorization to bank reconciliation. See burn, runway, and profitability every day. Track MRR, churn, and customer lifetime value in real time. Puzzle

ICRON Customer Centric Supply Chain Planning empowers companies to make smarter strategic, tactical, and operational planning decisions by unifying demand, inventory, production, and supply planning to consistently meet customer expectations while improving service, cost, and reliability.

Jotform AI Agents are the future of customer service. They are powerful automated customer service tools that provide real-time assistance to users. Use your own AI Agent to streamline support operations, enhance user engagement, and improve response times. Train and customize AI Agents to answer FAQs, help users fill out forms, field phone calls and SMS messages, and provide users with 24-7 support. Build your ultimate customer service agent with our free, AI-powered tool.

Kayako is effortless email, live chat, and knowledge base software that helps teams be more productive and build customer loyalty.

Featured Customers offers a reference for customer testimonials, case studies and app reviews in the business software space.

Wow Customer Support is one of the leading customer support solution provider for all type of small and large businesses around the globe. With the team of proactive English speaking agents, managers and engineers, ready to answer your customers 24/7. As a leading BPO service provider in the region, our internal processes are robust with the most superlative quality standards in place. In addition to the high internal benchmarks that we have, we are compliant with the ISO requirements for qu

We provide personalized support and accompaniment at the time and from the device that the user chooses, improving communication and generating greater engagement. We guarantee the experience in each interaction, satisfying the user's needs with the highest quality service, promoting loyalty and enhancing results.

Help Scout is a customer support platform growing businesses use to manage all their customer conversations in one place.