VOC Research specializes in professional, pre-scheduled and unbiased conversations with key decision-makers at your customers, prospects and intermediaries to gather their opinions, sentiments and voice of customer feedback regarding your company’s and your key competitors' products and services.
Prestashop Login as Customer Module by Knowband addon gives you access to customers account from the backend of your Prestashop store without knowing the password.
Your brand is always top-of-mind at Netfor. That’s why we continuously train and audit our call center agents to ensure the best customer experience possible. We’re onshore yet regionally distributed with around-the-clock availability and multi-channel contact options, all helping us deliver a track record of answering 97% of calls in under 20 seconds.
Csmart CVM is an AI-powered Customer Value Management platform designed to help telecoms and enterprises optimize customer relationships and drive revenue growth. It offers personalized engagement strategies, predictive analytics, and seamless omnichannel integration to enhance customer lifetime value. With features like tailored rewards, behavior intelligence, and marketing precision, Csmart CVM enables businesses to deliver targeted promotions and loyalty programs, fostering stronger customer
Q2C Customer Portal by Acuiti Labs The Q2C Customer Portal is a cloud-native, SAP-certified self-service platform that enables SAP-based businesses to give their end customers direct access to their billing, invoicing, payment, and account management functions. The portal is available on web, iOS, and Android, and integrates with SAP S/4HANA Cloud Public Edition, SAP S/4HANA Cloud Private Edition, SAP BRIM Private Cloud, and SAP Entitlement Management. It is built on SAP BTP using a microservice
Magento 2 Order and Customer Attributes Extension facilitate store owners to collect, manage, and utilize additional information from customers during the shopping journey. This extension allows you to add custom fields to order and customer forms that ensures you capture all the data you need for personalized services, improved logistics, and enhanced customer experience.
Mirketa helps organizations transform customer service and field operations through powerful ServiceNow Customer Service Management (CSM) and Field Service Management (FSM) solutions. Their team focuses on creating seamless customer experiences by improving case management, automating workflows, streamlining dispatch and scheduling, and enabling faster issue resolution across channels. With an architecture-led and agile delivery approach, Mirketa supports businesses from discovery and solution
Experian's Delphi for Customer Management is a sophisticated scorecard system designed to help credit providers proactively monitor and manage existing customer relationships. By offering detailed insights into individual customers' credit usage and repayment behaviors, it enables more informed decisions regarding account growth and risk management. Key Features and Functionality: - Personalized Credit Management: Tailor credit limits and interest rates responsibly, reflecting each custo
Experian's Single Customer View (SCV) is a comprehensive solution designed to consolidate and integrate all customer data into a unified, accurate profile. By merging information from various sources, SCV provides businesses with a holistic understanding of each customer, encompassing their identities, profiles, and interactions. This consolidated view enables organizations to make informed decisions, enhance customer engagement, and drive business growth. Key Features and Functionality:
SEWA CAM (Customer Account Management) is an AI-powered CRM platform that helps organizations manage customer relationships, account operations, service delivery, and customer lifecycles from a single unified workspace. CAM provides a unified customer workspace where businesses can manage accounts, customer interactions, service requests, communication history, operational activities, and customer-facing processes from a single platform. Instead of relying on disconnected spreadsheets, emails,
Oracle E-Business Suite (EBS) Customer Relationship Management (CRM) is a comprehensive suite of applications designed to manage and enhance customer interactions across various channels. It integrates sales, marketing, and service functionalities to provide a unified approach to customer relationship management. By leveraging Oracle EBS CRM, organizations can streamline business processes, improve customer satisfaction, and drive revenue growth. Key Features and Functionality: - Sales Managem
PassFort adds the human touch to compliance automation. Digitally execute KYC, KYB, and AML workflows, then bring your people in and out of the process for high-value tasks.
Dynata is the world’s largest first-party data company for insights, activation and measurement. With a reach that encompasses nearly 70 million consumers and business professionals globally, and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around its robust first-party data offering to bring the voice of the customer to the entire mark
YourCX is an expert in providing top Research and Customer Experience Analytics solutions and platform for both B2B and B2C companies. By developing and delivering own research and analytics solution, we support our clients in fully understanding of customers needs and impact on KPIs. We work with industry leaders, like T-Mobile, Orange, TUI and Leroy Merlin who perceive proper knowing customers as their key component to success. We trust in close cooperation with cluents, that's why we al
Aritic is an all-in-one marketing automation software platform for digital marketing team or SMBs. It helps to build relationship with leads, automate marketing campaigns and convert leads to paying customers easily.
The Softeon Warehouse Management System (WMS) provides a platform for optimizing distribution processes, with a broad set of capabilities that comprehensively handle the basics (receiving, putaway, inventory management, order picking, loading, shipping, etc.), but which also offers more advanced features to help customers gain a competitive edge.
Deliver APIs quickly, but stay in complete control. Focus on connecting with customers, not maintaining infrastructure.
Barracuda MSP is designed to manage how IT providers deploy data protection strategries to SMB customers.