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Smart Communications

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16 reviews
  • 3 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
2004
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SmartCOMM

15 reviews

SmartCOMM by Smart Communications helps businesses become more efficient internally, more compliant with regulators, and more relevant to customers, all while reducing IT costs.

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SmartIQ

1 review

Smart Communications is the only provider of an end-to-end customer conversations management platform. Built from the cloud up, we help enterprises deliver SMARTER conversations across the entire customer lifecycle – and at scale – and empower them to succeed in today’s digital-focused, customer-driven world while also simplifying processes and operating more efficiently. Smart Communications has three main product offerings: SmartCOMM™, SmartIQ™, and SmartDX™. SmartCOMM is the traditional CCM platform, which uses modern templates to facilitate customer communications via multiple channels. SmartIQ is a low-code forms automation solution that transforms manual, back-office processes into fully digital, automated experiences. SmartIQ can be quickly and easily implemented to collect the information you need digitally—along with any required documentation such as live photos, statements, etc. Information can then be routed for approvals or additional handling and output in the format you need—from simply transferring data to your core systems or generating a quote to creating an envelope for eSignature.

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SmartDX

0 reviews

All of the G15 investment banks and some of the world’s largest energy and commodity companies trust SmartDX to help them simplify trade and relationship documentation for all market participants, across all asset classes and product types. SmartDX accelerates all documentation processing for both the sell- and buy-side.

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Smart Communications Reviews

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Profile Name
Star Rating
13
3
0
0
0
LH
Laurie H.
11/18/2024
Validated Reviewer
Review source: Organic

The efficiencies SmartCOMM will create is amazing!

SmartCOMM will reduce the amount of time our underwriters spend on drafting formal letters. The ease of use and reduction in potential errors is also beneficial.
Joe M.
JM
Joe M.
Manager of Information Systems at South Dakota State University
08/30/2023
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

We use SmartComm from 2 different products of the same vendor and generally like it.

It has a lot of very powerful features, very robust change management and the XML input structure is flexible and logical.
Verified User in Banking
UB
Verified User in Banking
08/24/2023
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Powerful and easy to use tool

The template editor is seemless and easy to work with. It is a modern platform that receives regular updates from the vendor.

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HQ Location:
London , England

Social

@CCMInnovators

What is Smart Communications?

Smart Communications is a company that specializes in cloud-based technology solutions, aimed at streamlining business communications across various industries. They offer platforms designed to enhance the creation, delivery, and management of customer communications. The solutions provided by Smart Communications are built to integrate seamlessly with existing business systems to improve workflow efficiency, ensure compliance, and enhance customer engagement through personalized interactions.For more comprehensive information on their service offerings and industry solutions or to contact their support or sales teams, please visit their official website at [https://www.smartcommunications.com](https://www.smartcommunications.com).

Details

Year Founded
2004