Karumi Reviews & Product Details

Karumi is an AI-powered product expert that joins your video calls and helps teams deliver clear, consistent product demos without extra prep work. Instead of relying on scripted walkthroughs or pre-recorded videos, Karumi can run a live, agentic demo of your product, adapt to what the customer wants to see, and answer questions in real time. It behaves like a knowledgeable teammate who always knows how the product works and can guide people through the experience step by step. The AI listens to the conversation and adjusts the flow on the spot, showing the most relevant features or use cases based on what the customer cares about. This keeps demos focused and makes it easier for prospects to understand the value your product provides from the very beginning. Because the demo isn’t tied to a rigid script, each session feels more natural and personalized. Karumi is used by sales teams that want to deliver better first demos, by support teams that need to walk customers through troubleshooting or setup, and by customer success teams that run onboarding sessions on a regular basis. Internal teams also use Karumi for training, since it can explain product concepts the same way every time and help new hires get up to speed faster. Each demo is powered by your own product knowledge and the demo flows you define. Karumi can highlight features, guide users through actions, answer technical or workflow questions, and maintain a tone that matches your brand. It helps teams reduce time spent preparing demos, avoid mistakes during live calls, and offer a more polished, interactive experience to every customer. By turning product expertise into something that can be scaled and automated, Karumi makes demos more consistent, more engaging, and easier to deliver across the entire customer journey.