The big unlock is meeting inbound at the moment of intent. Instead of a form and a wait for an AE slot, a visitor gets a real demo there and then, tailored to them. Prospects now reach our reps having already seen the product, so the first human conversation starts much further along. The other half of it is the team. Implementation and onboarding were fast and genuinely hands-on, and the support has stayed that way since. For something sitting this close to pipeline, that counts for a lot.

What I like most is that it runs live demos on my prospects' schedule — not mine. It adapts to what they want to see, handles questions in real time, and logs everything into my CRM automatically. It genuinely feels like having an extra team member who never sleeps.

We use Karumi to give product demos to prospects across different time zones, and it has been genuinely useful for our team. It is not always possible for our internal team to be available whenever someone wants a demo, especially when dealing with prospects from different parts of the world. Karumi helps us provide that coverage without making people wait for someone from our team to become available. What has impressed us most is how well it handles the actual demo experience. It feels much more engaging than simply sending someone a recorded walkthrough, and prospects can explore the product and ask questions based on what they want to understand. For us, it has been an effective way to extend our demo availability while still giving prospects a proper introduction to the product.