Products

Cloud-based CRM software for SMBs

ServiceNow CSM enhances every aspect of the customer lifecycle by utilizing AI-driven capabilities to optimize omnichannel self-service and improve issue resolution. It automates customer operations across departments and empowers agents with real-time intelligence and productivity tools. Key features and capabilities include: AI Agents: Handle routine tasks and complete processes autonomously, freeing up human agent time and scaling the call center operations 24/7. Self-Service: Empower custo

Your everyday work becomes both easier and more fun with a visual and user-friendly CRM system that can be customised to your needs.

Working prospects is hard work. The tools you use make it even harder and slower. That's why we built Centro. We found we are way more responsive and productive in Slack, and wondered, ‘why we couldn't do all of our work there?’ Centro lets you email, text, and respond to leads as if they are in your Slack workspace. Pull in leads from Salesforce and updating activities right from Slack.

Chatway is a live chat product for website. Use Chatway to engage customers over live chat, address their concerns and provide swift assistance when they need it the most.

1. Complete data unification Most AI products focus on either structured data (like CRM records and support tickets), or unstructured data (like documents and emails). Computer AirSync connects everything, unifying all your data sources (like Google Workspace, Jira, Notion) into one AI-ready source of truth: Computer Memory. 2. Powerful search, reasoning, and action Once connected to all your tools and apps, Computer is embedded in your full business context. It can find and summarize, sure. Eve

Global SMS & Voice calls for businesses of all sizes

Email is old. Slack is new. Communicate with your customers from their favorite messaging app, where they already communicate with their teams. Thena makes it easy for customers to open requests, attach files and launch chat conversations in sync with internal tools - all from the convenience of Slack. Automate your communications, reduce human errors and reduce resolution times by 30%. Thena started in April 2022 by former Branch and Goldman Sachs executives with a vision of redefining cust

RingCentral Contact Center is the AI platform for orchestrating workflows, agents & knowledge at unmatched precision and scale. It's the only solution that brings market leading unified communications and contact center together, under one platform.

eDesk centralizes your support into one manageable location. Native integrations and smart features ensure that customer, product, order and shipping details are matched with incoming communications. Dynamic dashboards give you instant visibility on any aspect of your performance.

OTRS is a comprehensive service management suite designed to streamline customer service operations by organizing and automating communication processes. It enables businesses to efficiently handle customer inquiries, support requests, and internal communications through a centralized platform. With its user-friendly web interface, OTRS ensures seamless ticket management, workflow automation, and multi-channel communication, including email, phone, and chat. This flexibility allows service teams

Desk365 is an AI-powered ticketing system for teams of all sizes. The Desk365 platform empowers agents to enhance productivity, automate workflows, and deliver exceptional customer experiences. With advanced features like AI-agent, approval management, ITAM, and Microsoft 365 integration, Desk365 stands for better service, better products, and AI that truly delivers.

The educational technology management system to help simplify and integrate school system's one-to-one, asset, and work order management processes. One to One Plus Software is the all-in-one software solution designed to help school systems simplify one-to-one, asset, and work orders management.

Suptask is the new way of working with tickets where your conversations on Slack are turned in to a full blown ticketing system, without leaving Slack. We are enabling companies to shift-left, remove barriers between teams and decrease their response time by optimizing the time-to-resolution (TTR). With a new model of working with tickets, Suptask is enabling complete teams to be engaged and involved in the remediation process without restricting it down to a set of specific people (aka "agents

Trengo’s customer engagement platform will automate repetitive work to unleash meaningful conversations.

From managing a multi-channel strategy to analyzing trends and optimizing performance, Emplifi’s social media marketing tools will enable your brand to amplify meaningful experiences at scale.

Eltropy is a comprehensive digital communications platform designed specifically for community financial institutions (CFIs) such as credit unions and community banks. By integrating various communication channels—including text messaging, secure chat, video banking, and voice—into a unified interface, Eltropy enables CFIs to engage with their members securely and efficiently. The platform leverages artificial intelligence to automate routine tasks, enhance member interactions, and streamline op

Gleap is a customer support and product feedback software platform designed for SaaS companies and digital product teams to manage user communication, issue reporting, and product insights in a unified system. Founded in Europe, Gleap is used by product-led organizations that want to centralize customer conversations and technical feedback across web and mobile applications. The platform is built for cross-functional teams, including support, product management, engineering, and growth, and is c

BoldDesk is modern help desk software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction. Brought to you by Syncfusion, a provider of software components and frameworks that has built its reputation on both the strength of its products and the quality of the support services that back them.

A single point of contact for all in-company requests.