Product Avatar Image

Desk365

Show rating breakdown
28 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.9
Serving customers since
2020

Profile Name

Star Rating

27
2
0
0
0

Desk365 Reviews

Review Filters
Profile Name
Star Rating
27
2
0
0
0
Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
03/20/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Fantastic Microsoft Teams Integration for Seamless Ticketing

As a heavy Microsoft Teams shop the integration with the application is fantastic. Our users and agents can stay within teams to submit and address tickets as they come in.
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
03/19/2026
Validated Reviewer
Verified Current User
Review source: Organic

Easy Setup, Flawless Performance, and Great Value

The system is easy to setup and use. Has a lot of great features and works flawlessly for that price!
Bruce C.
BC
Bruce C.
02/23/2026
Validated Reviewer
Verified Current User
Review source: Organic

Smooth, Easy Setup Across Departments and Skill Levels

It’s a smooth program, and we have numerous departments across our auto group using it. It was easy to set up and implement for staff with a wide range of roles and knowledge levels.

About

Contact

HQ Location:
San Francisco Bay Area, US

Social

AI-powered helpdesk for teams of all sizes

Desk365 is a cloud-based helpdesk platform designed to integrate seamlessly with Microsoft Teams. It facilitates customer support operations by offering a range of tools for ticket management, automation of workflows, and customer communication. With Desk365, businesses can manage support requests directly from Microsoft Teams, streamlining their customer service process. The platform supports multi-channel ticketing, allowing users to handle customer queries from various channels in a centralized manner.

Details

Year Founded
2020