What I appreciate most about EV Reach is its unified endpoint management. Bringing all the support and management tools together in one centralized console significantly accelerates workflows. Additionally, its outstanding performance and rapid access truly stand out, easily surpassing many other competing solutions.

What I appreciate most is the capability to run diagnostics and implement system-level fixes without disrupting the user experience. This kind of background management is crucial for meeting SLAs and speeding up MTTR, allowing complex issues to be resolved on the first contact.

I love how EV Reach allows us to effectively connect with students and staff who are constantly moving around the campus, providing a seamless way to stay connected. The capability to remotely control external computers is particularly impressive, as it's achieved by the simple process of users clicking on an external link and entering a code. This feature significantly helps in resolving external issues faced by our parent community, who often lack the IT skills required to navigate our portals. It empowers us to see what they are seeing, thereby simplifying troubleshooting and providing a much-needed bridge for effective communication and assistance. Additionally, setting up EV Reach has been straightforward and hassle-free. Installing it on a server and installing the clients was smooth, and everything has been working well since. The experience has been fantastic overall, leading me to give it an enthusiastic 10 out of 10 rating.