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EasyVista

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535 reviews
  • 4 profiles
  • 10 categories
Average star rating
4.4
Serving customers since
1988

Profile Name

Star Rating

354
141
26
8
6

EasyVista Reviews

Review Filters
Profile Name
Star Rating
354
141
26
8
6
Verified User in Information Technology and Services
II
Verified User in Information Technology and Services
05/31/2026
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile

Great for Structured Workflows and Ticket Consolidation, Though UI Feels Outdated

What I like best is how cleanly it categorizes complex ITIL workflows without slowing down my daily queue. The interface lets me update, escalate, and resolve high-volume tickets with minimal clicks, which is crucial when you are handling rapid-fire service desk support. It handles asset tracking and user history in one place, so I don't have to jump between different tools to get the full context of an issue.
Alvaro P.
AP
Alvaro P.
05/22/2026
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
Translated Using AI

Easy to use and excellent for managing and recording incidents

Tool with great ease of use for receiving user incidents and with good options to resolve the incidents and leave them well documented.
Isona B.
IB
Isona B.
05/21/2026
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI

A powerful and evolving ITSM platform

The ability to automate and control processes. EasyVista Service Manager allows for the standardization of incident and request management, automates repetitive tasks, and improves service efficiency. I would also highlight the visibility it offers over operations, which facilitates monitoring and continuous improvement.

About

Contact

HQ Location:
Noisy-le-Grand

Social

@EasyVista

What is EasyVista?

Free your organization from the complexities of IT service management and knowledge management with EasyVista's proven ITSM tool and self-help technology!

Details

Year Founded
1988
Ownership
EPA: ALEZV