Sugar Serve helps customer service teams manage cases, meet SLAs, and deliver better support across every channel. Agents get a complete view of customer interactions and the tools to resolve issues quickly, without switching between systems. Leaders can monitor case trends, service performance, and customer satisfaction with built-in reports and dashboards. With omnichannel engagement, self-service options, and automated workflows, Sugar Serve simplifies customer support and helps teams improve
Eclipse AI is a plug n play tool that helps businesses understand the needs of their customers and respond with the right actions.
Axero Intranet combines the best features of social networking, collaboration, and community software into a single, integrated platform that powers social intranets and customer communities. With Communifire, you can work with everyone -- inside your business with your co-workers and employees and outside your business with your customers and partners.
Base64.ai is the leading artificial intelligence platform to automate document processes. It understands all document types worldwide, including IDs, passports, invoices, checks, and forms for banking, insurance, logistics, travel, gig economy, and RPA companies. In seconds, the Base64.ai platform ingests documents, classifies them by type, extracts information using OCR, Generative AI, Large Language Models, computer vision, and deep learning, verifies the results, and integrates the data into
Revotas' single, integrated platform gives helps organizations of all sizes and brands unmatched channel orchestration. From data unification and identity resolution to personalization and owned channel automation - Revotas ensures you deliver exceptional customer experiences and increased revenue using Email, Web, Webpush, SMS, Ads and more. Revotas is helping over 1500 brands globally including Bahaus, Miele, Little Creasers Pizza, Lush, Birkenstock, KIA, Enterprise and more. Customers u
UsefulFeedback! is a cloud-based, highly configurable complaints management system designed to help organizations effectively capture, manage, and report on customer complaints and feedback across their entire business network. By automating the interaction and engagement process across all enterprise channels—including frontline employees, customer service teams, and external service providers—UsefulFeedback! enables businesses to enhance customer experience, improve service levels, and comply
Service Fusion helps service companies manage customers, complete jobs & estimates, send invoices, track inventory, and more.
Square Payments is a comprehensive payment processing solution designed to empower businesses of all sizes to accept payments seamlessly, whether online, in-store, or on the go. Launched in 2009 by Block, Inc., Square has become a leader in point-of-sale systems, serving millions of merchants worldwide. Key Features and Functionality: - Versatile Payment Acceptance: Square enables businesses to accept a wide range of payment methods, including credit and debit cards, digital wallets like Apple
Cinode is the all-in-one Saas platform that supercharges consultancies by giving crucial insights into sales, delivery, and skills. With nearly 300 customers Cinode is the leading platform for consultancies in the Nordics. The platform's capabilities include quick client response times, optimized utilization, and transparent information for informed decision-making. Cinode also connects you to an expansive network of over 6000 consultancies. This network drives collaboration and dealmaking.
ClickConnector is your new favorite customer support platform, designed to streamline your customer service operations, reduce costs, and elevate your brand's customer experience with the perfect blend of ChatBot workflows, AI, and human support.
The Responsys Interact Marketing Cloud helps brands manage their digital relationships and deliver the right marketing to their customers across email, mobile, social, display & the web.
Users are empowered to self-serve global omnichannel campaigns, tailored to the behaviour and preferences of each individual customer. Easily build campaigns and create fully connected customer experiences across channels on this single-view Marketing Automation Platform, which includes a simple drag-and-drop functionality, uses instantaneous segmentation and can integrate with any secure data source.
Chat Breezes is your centralized messaging platform with customers, enabling your sales, support and marketing teams to do their best work - and create an experience your customers will never forget.
ChannelMix leverages AI and advanced machine learning algorithms to analyze data from various online and offline channels including social media, email marketing, search engine marketing, TV, radio, print and more. This deep data insight is delivered in a user-friendly interface for effortless campaign optimization.
Acqueon Campaign Manager is an advanced omnichannel campaign management solution designed to enhance revenue outcomes in sales, collections, and customer service operations. By integrating seamlessly with existing contact center infrastructures, it enables businesses to engage customers proactively through intelligent, multi-channel campaigns, workflow automation, and predictive analytics. The platform leverages AI-powered revenue intelligence to increase Right Party Contact rates and boost agen
Meet with customers and coworkers from nearly anywhere. Connect with audiences through engaging webinars and events that support up to 1,000 participants. Or use advanced webinar features with Teams Premium.
Synup is a top white-label platform built for agencies that manage their clients’ local presence. It offers an all-in-one suite for local listings, reputation management, social media, and local search optimization. With Synup OS, the company advances its mission to help marketing agencies grow faster by delivering the technology infrastructure they need to scale efficiently and profitably. Driven by the belief that every small business deserves a trusted marketing partner, Synup supports thousa