ClickConnector Reviews & Product Details

Working with ClickConnector has always been straightforward. The platform is easy to navigate, and setting up campaigns or adding new numbers is simple—even for team members who aren’t super technical. Their support team is also quick to respond and genuinely helpful whenever we’ve had questions or needed guidance. It feels like they actually care about helping us succeed, which makes a big difference. We’ve been with them for some time, and they’ve consistently been a reliable partner in helping us scale and manage our marketing efforts. Review collected by and hosted on G2.com.

There’s definitely room to be stronger in all areas Review collected by and hosted on G2.com.

Click Connector has been a great fit for our business, especially when it comes to handling high volumes of SMS. It’s easy to scale—we can add new phone numbers quickly as needed, and the system handles our messaging needs reliably. We rarely run into issues, which makes it easy to stay focused on engaging with our clients without worrying about tech hiccups. Review collected by and hosted on G2.com.

The support team were more responsive and a bit more proactive when issues do come up Review collected by and hosted on G2.com.

Our customers don’t always want to wait for an email reply or phone call—and now, they don’t have to. ClickConnector makes it easy for them to find answers on their own, and honestly, they love it. The help center is clean and simple, and the automated replies handle the most common questions without us lifting a finger. Review collected by and hosted on G2.com.

No major complaints, the platform makes that easy too Review collected by and hosted on G2.com.

I get messages from customers saying, “Oh never mind, I figured it out thanks to your help center!”—and that’s exactly what I wanted. ClickConnector makes it super easy to set up those self-service tools, and they actually work. It's nice knowing people don’t always have to wait for me to reply—they can just get it. Review collected by and hosted on G2.com.

Honestly? It’s been great. I just wish I had found it sooner—it would've saved me a lot of late nights answering repetitive emails. Review collected by and hosted on G2.com.

As we’ve grown, keeping our customer support fast and personal has been tough. ClickConnector’s Help Desk helped us scale that experience without scaling our overhead. The ticketing is efficient, our team collaborates seamlessly, and we get visibility into customer pain points. It’s not just a support tool—it’s a growth enabler. Review collected by and hosted on G2.com.

We get what we need, but more granular insights would help with forecasting. Review collected by and hosted on G2.com.

This great app automation features have been a sanity saver for our team. No more tedious data entry or error prone manual processes. The platform's reliability have given us peace of mind knowing our integration are in good hands. Review collected by and hosted on G2.com.

Limited advanced customisation options might not satisfy power users. However the trade off is worth it for the ease of and robust support. Review collected by and hosted on G2.com.

I’ve used other platforms where the self-service stuff feels robotic and impersonal, but ClickConnector doesn’t feel like that at all. It’s easy for customers to use, and it still feels like we’re there for them. The automated replies and articles actually help—and when something needs a human touch, it gets to us fast. Review collected by and hosted on G2.com.

Not much, honestly because the functionally it’s solid. Review collected by and hosted on G2.com.

Clinkconnector's pre built connectors are like magic wands for our data integration woes. The intuitive interface made setup a breeze and their support team is always available to lend a helping hand. Seamless syncing across multiple apps has been a game changer for our team's productivity. Review collected by and hosted on G2.com.

Sometimes the UI feels a tad cluttered, However the benefits far outweigh these minor drawbacks. Review collected by and hosted on G2.com.

I’ve worked in a few different help desk systems, and ClickConnector is by far the easiest to use. I can see all open tickets, respond fast, and even loop in teammates if I need help. Plus, customers get updates automatically, which means fewer “just checking in” emails. Review collected by and hosted on G2.com.

It is functionality-wise, it’s rock solid. Review collected by and hosted on G2.com.

Our team handles hundreds of messages a week, and ClickConnector has completely changed how we work. Everything is organized by customer, easy to track, and seamless to respond to. It’s also helped us cut response times significantly. Review collected by and hosted on G2.com.

I’d love to see a dark mode for late-night support shifts! Other than that, it’s been very dependable. Review collected by and hosted on G2.com.