I knew there had to be an affordable solution on the market which could handle both promotional/marketing emails and transactional emails - and in Bento I've found that. Customer support is simply there - and because Bento hasn't been sold on yet and is still working with a small team, you get an answer/solution from the exact person who knows how the exact thing works!

We use Bento for both marketing campaigns and transactional emails, and it has been a revelation. The sheer breadth and depth of its service portfolio are staggering - it's very, very large and capable. What I enjoy most is that it consolidates tools we used to patch together from multiple services into one intuitive platform, and the customer support team has been fantastic - responsive, knowledgeable, and a key part of a smooth experience.

I really enjoy using Bento for sending transactional emails and newsletters, as it allows me to manage both from the same platform and provides a holistic view of my customers. I like the feel of the product; it's quirky and different, which makes the experience enjoyable. I also appreciate that it's run by a sole founder who is very responsive to support and feedback requests, meaning I can work around any problems quickly without the hassle often encountered with larger companies. Additionally, the initial setup of Bento was very easy.