Products

Developer of an enterprise software platform intended to offer the support team a competitive edge by reducing costs. The company's platform specializes in molding generative artificial intelligence into products that are easy to implement and integrate with client's existing systems, enabling clients to programmatically deploy, query and manage servers and resources

Linq is Digital Business Cards for you business. Easily create brandable, customizable, and mobile-optimized web pages to combine company and personal brands. Let your team show off who they are while showcasing the products, services, and company marketing materials (images, videos, and pdfs) all in one simple web page that drives customers and prospects to take action. Exchange contact information or send people to relevant sites or content from one page. Then, follow up right from our mobi

Issuetrak helps your team track tickets, issues, & requests with features like auto-assignment, ticket escalation, at-a-glance dashboard metrics, detailed reporting, custom forms, user-defined fields, and much more. Submit tickets via email, mobile, web form, or web portal. Define your workflow with simple task lists or complex branching. Issuetrak is highly configurable, quickly implemented, & easy to use. Cloud or on-premise deployment.

VideoPeel™ is the #1 video survey solution for employee engagement, customer feedback, and customer support. Start collecting videos from customers, employees, and candidates in less than 5 minutes.

DataEQ helps organizations increase revenue, optimize expenditure, and mitigate risk by understanding customers experience. Our combination of crowd-sourcing and AI enables us to turn unstructured customer feedback into actionable intelligence with unparalleled accuracy. Unlike other listening tools, BrandsEye's Crowd of human contributors can identify the specific issues driving public customer sentiment, enabling strategic and operational actions.

Hatch can visually organize your customers, schedule future messages, and more.

Text is an AI-powered customer service platform that combines live chat, helpdesk ticketing, automation, and AI chatbots in a single cloud-based workspace. It enables teams to manage all customer conversations — across web chat, email, Messenger, WhatsApp, and ecommerce platforms like Shopify — from one unified inbox with complete interaction history. The platform’s context-aware AI engine automates routine inquiries, suggests replies, prioritizes tickets, and triggers workflows based on cust

Connectly.ai, a WhatsApp Business Partner Solution (BPS), is a conversational commerce software focused on simplifying how companies transform customer messages into revenue. Connectly's no-code tool allows businesses to easily create and send interactive and personalized marketing campaigns through AI-powered mini bots at scale. This promotes a 2-way conversation, which engages your customers and therefore increases conversions. Connectly centralizes your customer communications in a unifi

V0 by Vercel is an AI-powered platform that enables users to create full-stack web applications through natural language descriptions, eliminating the need for traditional coding. By leveraging advanced AI models, V0 interprets user prompts to generate production-ready code, design interfaces, and deploy applications seamlessly. This approach democratizes web development, allowing individuals without technical backgrounds to bring their ideas to life efficiently. Key Features and Functionality

RedRoute is your customer service voice assistant. Anyone who calls, anytime, will immediately be greeted with an Alexa like experience. RedRoute will help your customers complete simple requests, and smoothly pass more complex situations to your team. We solve for when your call volume is highest and some tasks need to be automated with a human approach

telli is a next-generation European AI platform revolutionizing customer communication through intelligent call automation. Designed for enterprises, it delivers human-like conversations across 130+ languages ​​and accents, seamlessly integrating with any CRM to synchronize data in real time throughout the customer journey. Whether automating lead qualification, appointment scheduling, customer reactivation, or 24/7 support, telli adapts effortlessly to any industry. Companies handling 1,000+ mo

Extend enterprise security & compliance to all public and private cloud apps with secure single sign-on (SSO), multi-factor authentication & user provisioning.

babelforce is a global no-code automation platform designed to allow non-developers to self-manage any kind of integrated communications process.

ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple devices and platforms.

Talkative provides contact centres with a secure AI layer that’s flexible, fast to deploy, and easy to manage. With our unique knowledge base and prompt methodology, we provide a complete AI customer service solution that delivers accurate and brand-aligned customer service across channels, integrates with existing systems, and seamlessly escalates to humans when needed.

Sendbird is the AI customer experience company. We provide the infrastructure that powers delight.ai – the branded AI concierge, and the Sendbird Communication Suite, the world’s #1 communication API platform. Together, they enable brands to deepen connection and deliver personal, trusted, and unforgettable customer experiences. Trusted by 4,000+ leading apps—including DoorDash, Match Group, Noom, and Yahoo Sports—Sendbird powers over 7 billion conversations every month, offering exceptional rel

Cisco Webex Support is a comprehensive remote support solution designed to deliver real-time technical assistance and customer service globally. By enabling support teams to address issues promptly, it helps decrease call durations, achieve faster resolutions, and reduce overall support costs. This platform empowers organizations to meet and exceed customer expectations by providing efficient and effective support services. Key Features and Functionality: - Instant Remote Support Sessions: Ini

Enchant is a helpdesk and knowledge base software solution.

Act! is a comprehensive customer relationship management (CRM) and marketing automation solution designed to assist small and midsize businesses in enhancing their marketing efforts, increasing sales, and fostering long-term customer relationships. This platform integrates various functionalities that streamline processes, making it easier for businesses to manage their customer interactions and marketing campaigns effectively. Targeted primarily at small and midsize enterprises, Act! caters to

Channel.io’s mission is to solve some of the biggest problems that exist in modern business communication. As an all-in-one business communications platform, Channel.io includes unlimited live chats, team chats and agent seats, along with customizable chat bots, CRM and marketing add-ons that are designed to improve the full-funnel experience of the customer journey. We aim to help companies grow in a scalable and sustainable way, and want to ensure that businesses have what they need to turn fi