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Act!

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509 reviews
  • 1 profiles
  • 2 categories
Average star rating
3.9
Serving customers since
1987
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Act!

509 reviews

Act! is a comprehensive customer relationship management (CRM) and marketing automation solution designed to assist small and midsize businesses in enhancing their marketing efforts, increasing sales, and fostering long-term customer relationships. This platform integrates various functionalities that streamline processes, making it easier for businesses to manage their customer interactions and marketing campaigns effectively. Targeted primarily at small and midsize enterprises, Act! caters to a diverse range of industries, including retail, professional services, and technology. The platform is particularly beneficial for businesses that require a unified approach to managing customer data, sales pipelines, and marketing initiatives. By providing tools that facilitate better communication and engagement with customers, Act! helps organizations nurture leads and convert them into loyal clients. Key features of Act! include contact management, sales automation, and marketing campaign management. Users can easily organize and access customer information, track interactions, and manage sales opportunities through a user-friendly interface. The marketing automation capabilities allow businesses to create, execute, and analyze campaigns across multiple channels, including email, social media, and web. This integration enables users to target specific audiences with personalized messages, ultimately driving higher engagement and conversion rates. Additionally, Act! offers robust reporting and analytics tools that provide insights into customer behavior and campaign performance. These features empower businesses to make data-driven decisions, optimize their marketing strategies, and allocate resources more effectively. The platform also supports integration with various third-party applications, enhancing its functionality and allowing businesses to tailor the solution to their specific needs. By combining CRM and marketing automation in one platform, Act! stands out as a versatile solution that simplifies the complexities of customer management and marketing. Its focus on small and midsize businesses ensures that users have access to the tools they need to compete effectively in their markets, build lasting customer relationships, and ultimately drive growth.

Profile Name

Star Rating

271
125
60
16
37

Act! Reviews

Review Filters
Profile Name
Star Rating
271
125
60
16
37
Dautremont Z.
DZ
Dautremont Z.
03/15/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Streamlined CRM with Room for UI Improvements

I like how Act! is straightforward and reliable for day-to-day sales and contact management, doing exactly what a growing team needs without unnecessary complexity. The unified contact and interaction timeline really stands out for us, as it stores every email, call, meeting, note, and follow-up task right under each contact or company, allowing our entire sales team to see the full relationship history at a glance. We don't have to switch between emails, spreadsheets, calendars, or chat tools to understand what's been discussed or promised, which keeps our client communication consistent and professional. I also really appreciate how intuitive the activity and task management is—setting reminders, scheduling follow-ups, and assigning tasks takes just a few clicks, and keeps the team disciplined about staying in touch with prospects and clients. For a mid-sized team without dedicated sales operations staff, this simple but powerful feature prevents deals from slipping through the cracks.
Verified User in Transportation/Trucking/Railroad
CT
Verified User in Transportation/Trucking/Railroad
03/09/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Let ACT! make your life easier

Autosave feature so I never lose a contact. Ability to have several different databases so I can work in different environments through the day, easy to open and close between dataabses. One place to keep track of all your contacts, send emails, letters, campaigns, notes, tasks, organized, easy and never lost data. Customer support is pretty good/
Verified User in Commercial Real Estate
UC
Verified User in Commercial Real Estate
01/28/2026
Validated Reviewer
Review source: G2 invite
Incentivized Review

Flexible, Customizable Database for Contacts and Notes

It doesn't lock you into a structure. It can be easily customized to fit your industry and it has one database for me to keep my contacts and notations. It is also very cost effective.

About

Contact

Phone:
+1 (877) 228-8377
HQ Location:
Scottsdale, AZ

Social

@ActCRM

What is Act!?

Act! is a leading provider of comprehensive CRM and marketing automation solutions that connect businesses with their customers. The company’s offerings provide unrivaled value with more marketing capabilities than other similarly priced CRMs. With Act!, professionals build relationships, not process transactions. The company’s all-in-one solution supports small and medium-sized professional businesses at any stage.

Details

Year Founded
1987