trumpet Reviews & Product Details

So easy to use, makes sales conversation folllow up a ( minute job, and prospects love it. Review collected by and hosted on G2.com.

Sometime the way you rearrange things on a page can be a little confusing, and the file upload can be a little annoying. And laggy. Review collected by and hosted on G2.com.

I love the new AI capabilities! They make it incredibly easy to create and refine professional, engaging Pods in seconds. The Salesforce integration is also a huge plus.

While I don't have visibility into pricing or ROI, I see Trumpet as a powerful tool to enhance the sales cycle, engage with prospects and customers, and differentiate ourselves from competitors. Review collected by and hosted on G2.com.

Creating a Pod from scratch can be a bit challenging at first, especially when learning how to work with widgets, content blocks, and columns. The new AI capabilities help a lot with this!

One improvement I'd love to see is better localization, with an easy way to switch between languages or translate Pod content for different markets. Review collected by and hosted on G2.com.

I use Trumpet because it helps me manage my sales deals by consolidating all the necessary information, documents, and planning into one space. It solves the issue of knowing whether my customers are engaging with the materials I send, as it allows me to keep track of who's opening and reviewing my documents. This way, I can ensure that the deal is active even when I'm not directly involved. I really enjoy the ease of use and the customizable features Trumpet offers, making it easy to tailor to my needs with minimal effort. I can quickly use templates to save time and then customize further if required, which is great for maintaining a scalable approach. I also appreciate the chat feature and the digital sales rooms, which facilitate better communication and streamline my workflow. The training provided by Trumpet was straightforward, requiring only an hour to get the sales team up to speed. Review collected by and hosted on G2.com.

It's not that easy to add documents, I believe this can be smoother and faster. It feels like too many clicks. Review collected by and hosted on G2.com.

I love how seamless summaries and call preparation work in trumpet for my client. Review collected by and hosted on G2.com.

As of right now, using Trumpet in a high-velocity IC Role, there's honestly nothing to complain about. 🥳 Review collected by and hosted on G2.com.

Simplicity of usage. The tool is pretty straightforward from one side and has everything I need for the 1:1 and 1:few marketing from the other side. Another thing worth mentioning is Trumpet's support. Talking to a support agent is my way to understand and master new tools, so I'm usually talk to support a lot! I have to confirm, Trumpet's support is always helpful, all my problems and questions were carefully and in detail addressed. Pricing is more than reasonable, putting the tool to the top 3. Review collected by and hosted on G2.com.

I'd like to have an integration with Attio. It's a pretty popular CRM but now I have to hire a developer or a GTN engineer to properly set up this integration. Nevertheless, it's doable. Review collected by and hosted on G2.com.

Slick interface, easy to use, highly configurable and extremely helpful as well as detailed insights and metrics. Yes absolutely Yes absolutely Review collected by and hosted on G2.com.

There's small glitches every now and then with widgets not saving properly, but nothing major. Also, the video management interface isn't the best. When you want to upload videos to the pod, the whole experience of editing the video leaves a lot to be desired. Review collected by and hosted on G2.com.

I like that it is easy to learn, plus there are many ready-made widgets and the option to create your own widgets/pages and make them available to other colleagues for their posts. The feedback from customers who engage with it and actively use Trumpet is also very good. Currently, integrating your own Claude artifacts is still somewhat challenging. On the other hand, the integration into Salesforce is very good and very easy, and it suits me perfectly. I have noticed that Trumpet takes up a lot of memory on my laptop and is often very slow. Currently, I mostly use Microsoft's EDGE browser; perhaps Chrome or Firefox would be better, but I haven't tested them yet. I can't comment on the price/performance ratio as I am not involved in the commercial aspects. So far, I have had 2-3 support requests via chat. These were answered quickly. The AI did not deliver correctly, but the personal support was very good! So far, I have not used any AI functions as I have not had time to properly explore the options. Review collected by and hosted on G2.com.

As mentioned, I find the resource consumption very high, so I sometimes have to close all other applications, and even then, the time it takes to load a page is very high. There have been some changes in the operation and configuration of the widgets in recent weeks that surprised and somewhat confused me. I don't know if I missed it, but I didn't feel like I was actively informed about the changes. As a result, I had to spend some time getting back up to speed, which I found somewhat "annoying." Review collected by and hosted on G2.com.

I appreciate how trumpet helps with multithreading in deals - one link is very easy to share with decision-makers and buying teams, creating a positive + personalised experience for the buyer without juggling multiple resources. Also love the Slack integration - so helpful receiving personal Slack notifications whenever anyone engages with the pod - which helps with timely follow up. Learning how to use the tool was very intuitive and straightforward too. Review collected by and hosted on G2.com.

Would be cool if it could connect to Claude for more than just search, so that I could speed up pod creation. Review collected by and hosted on G2.com.

- Love the way we can customise the trumpet pods

- The Customer support (your team is always responsive and take the feedback into the consideration)

- Very easy to use and get used to Review collected by and hosted on G2.com.

1. Chatter box is very hard to use.

- Not easy to send a message, does not have setting to choose what way I would like to send a message (enter or command enter etc)

- Would be amazing if chatter is a separate window, it takes ages to read a text (super small)

- sometimes I would click something on the screen and text would auto-delete/disappear

- Not possible to insert a list, sending as a plain text

- Can not do bold/styling in the chat box

- I can only send messages to the clients in Live mode but not in actual trumpet. Could we change it?

2. Would be amazing to have some sort of chat box involved like Slack or similar. Some clients do not want to learn how to use the new product so having something similar interface with Slack or email would be great.

3. A pop up notification directly in Trumpet if something is not complete

4. When a client hasn't completed the task, the button to assign all the tasks they have to complete and send them the notification over email. Not just one step but all of them. Like a daily reminder

5. The way to create the Internal tables for the team, sort of "Things to do or complete" and to track the client progress internally. Sort of what Monday has. Review collected by and hosted on G2.com.

Easy to use and very powerful too with a very helpful customer success team. Review collected by and hosted on G2.com.

Cannot think of many things that I dislike about trumpet. They are developing the tool steadily and continously. Review collected by and hosted on G2.com.