trumpet Reviews & Product Details

Trumpet support has been amazing, anytime I've had a question or query all it takes is a brief reach out before I've got some time booked. The tool is modern, sleek and has surprising depth to it, over the last couple months I've been using it I've always found something new to implement or try out. A seriously solid tool and one I can wholeheartedly recommend. Review collected by and hosted on G2.com.

So far, aside from the minor bug here and there, there's really not much about Trumpet that's not to like, on the rare occasions I've had a small hurdle to cross or struggle to understand how something works exactly all it takes is a quick message to representatives and I'm back on the go. Review collected by and hosted on G2.com.

We’ve been using Trumpet for a few months now, and it has completely streamlined how we manage our deal rooms. It allows me to keep every essential piece of information in one centralized 'point' for my prospects and customers, eliminating the need for scattered email attachments.

Our prospects have specifically mentioned how much they appreciate having a single source of truth for our partnership. They use the pods frequently, which gives us great insight into their engagement. To top it off, the customer service team is exceptional—always responsive and helpful. Highly recommend for any sales team looking to level up their professionalism. Review collected by and hosted on G2.com.

I can't think of anything at this point! Review collected by and hosted on G2.com.

Incredibly easy to use. After every initial call I have with a prospect, I'm able to create the room in minutes and then continuously add to it over the duration of the deal cycle. The notifications are perfect to understand where stakeholders are spending time and lead to deeper conversations the next time we meet. It gives full visibility into things I never thought I needed, and provides greater perspective into additional risk in the deal cycle to flush out earlier to win more deals, while driving further value for the prospect. Review collected by and hosted on G2.com.

Generating a new section from scratch that is specifically asked for from the client can be a bit time consuming the first few times you do it. Review collected by and hosted on G2.com.

As an Account Executive for HubSpot, I use Trumpet as much as I can to show my customers we are organized and are different than our competitors. It's easy to spin up a pod and actually fun to create. The feedback I've received from our customers has been extremely positive: "I've never seen anything like this before!" As well, I can track usage and that's super helpful in determining the likelihood of them purchasing. Review collected by and hosted on G2.com.

Not a knock against Trumpet - there are some buyers who don't use it. I'd say about 60% of my customers use their pod but some buyers are just set in their ways and aren't open to new ways to evaluate software. Review collected by and hosted on G2.com.

I like trumpet's flexibility and its use of AI to make the process easy. The drag and drop functionality is great, allowing me to reuse something a team member did before. I find their support excellent; Vicki, our CSM, is particularly outstanding. It only takes minutes to create a deal room, which becomes a 'living' space for sharing. With trumpet, I can easily share the pod and provide stakeholders access to everything they need, making cooperative tools and mutual action plans easy to use. I have been following trumpet for a few years, and they continue to innovate. Review collected by and hosted on G2.com.

Nothing at this stage. They keep innovating Review collected by and hosted on G2.com.

Before October, we had never used a digital sales room for our sales proposals, but we finally decided to make the switch. Looking back, I wish we had done it sooner. It has made our go-to-market process much more professional, given us the ability to track buyer engagement, and saved us a significant amount of time compared to our old method of using PowerPoint presentations.

The customer success experience has truly stood out from what I’ve encountered with other SaaS products. Now, we’re using sales rooms for a wide range of customer scenarios. Review collected by and hosted on G2.com.

It's difficult to find any real downsides, considering how much this has improved our process. Creating new modules can sometimes be a bit challenging, but thanks to trumpets' customer support team, any issues are usually resolved within 24 hours. Review collected by and hosted on G2.com.

I really like how customizable Trumpet is, making it easy for our sales reps to personalize their digital sales rooms. It allows us to adapt our approach so that every single buyer gets exactly what they need during the sales cycle. The feature of having a template is useful, but Trumpet provides so much flexibility that the account executive can effortlessly customize and fulfill buyer's needs. We use it for our digital sales rooms to make our product embedded and to enhance usage during the sales cycle. It's been an amazing experience to expose our product through Trumpet, ensuring maximum engagement. Additionally, Trumpet acts as a single source for customers to participate in the buying cycle and provides mutual action plans, making the sales cycle clear and organized. Review collected by and hosted on G2.com.

There are a couple of things while you're creating mutual action plans or writing in text that could be just a little bit cleaned up and look a little less blocky, but Trumpet continues to improve. Review collected by and hosted on G2.com.

I found it's really easy to use, not only for me but also for the users or prospects. I haven't had anyone say they've struggled logging into Trumpet or got lost in it; it's really easy to click through. Personally, what I like when I set up the pods for prospects is the ease of just creating a new pod from a previous one and updating some specifics for the proposals. Now that I have sample pods, it's really easy to work on them. Review collected by and hosted on G2.com.

I wish when you embed an edited Gong video you could still select a summary, because some people like to read transcripts or a summary piece instead of watching the video. Review collected by and hosted on G2.com.

What I like best about Trumpet is that it becomes the single source of truth for a deal.

It keeps everything a buyer needs in one spot. Mutual action plan, value story, customer evidence, recorded demos, business case. No scattered emails or files to dig through.

What really stands out to me:

Buyers actually use it. Engagement stays high because the rooms are clean and easy to navigate.

It naturally drives multi-threading because new stakeholders can jump in and get up to speed fast.

The page-level insights help me understand what buyers care about so my follow-ups stay sharp.

It makes the entire experience feel more organized and professional for both sides.

Trumpet helps my deals move with more clarity and fewer surprises. Review collected by and hosted on G2.com.

I honestly don’t dislike much about Trumpet.

If I had to point to something, it would be the learning curve in the first week. Getting the layouts right and finding my personal style for each room took a little trial and error.

The good news is that once I built a few templates and understood the flow, it became smooth. Now it feels like a natural part of my deal process. Review collected by and hosted on G2.com.

Trumpet is the most organized way to keep all deal stakeholders aligned. It also gives me valuable insights into who is engaging, who isn’t, and exactly what they’re engaging with. Review collected by and hosted on G2.com.

Our enablement team partnered with their implementation team and did a wonderful job setting up templates for us to leverage. Cutting down the time it takes to create a deal room. I am not sure who carried the load here, but If you don't have a dedicated resource to set up these templates, I could see this being a lift. Review collected by and hosted on G2.com.