Modjo Reviews & Product Details

I use Modjo as a notetaker, transcript and feedback tool, follow-up email generator, summary tool, and as a way to get up to speed before a follow-up call. I really appreciate that it takes away the need to take any notes or memorize longer conversations. I find the follow-up emails great and really enjoy how Modjo summarizes key points without missing any important details. I also like that it can follow frameworks like MEDDPICC. Additionally, it integrates seamlessly into our Mail, VoIP tool, and CRM. Review collected by and hosted on G2.com.

Sometimes the emails it generates sound a bit too much like AI. They are very long, always use certain emojis, and the structure just gives an AI vibe. Review collected by and hosted on G2.com.

I use Modjo every day to record all my deals, whether it's on Gmeet video calls, calls via Aircall or Hubspot, and emails via Gmail. I like to challenge the AI assistant to generate response and reformulation emails. I like being able to ask questions about entire deals and have access to all the channels used. I have integrated Modjo with Hubspot to request anything I want about ongoing deals without leaving Hubspot. I also appreciate the rating system for video calls or calls to guide my sales team, and the library of demos or case studies to help them. Everything is well centralized, which makes it easy to find information, and the AI allows us to quickly get answers to our requests. The ease of use of Modjo is remarkable, and the onboarding as well as the connection to my tools were incredibly easy. The AI is very efficient and I love using it. I also appreciate the relationship with the account managers. Review collected by and hosted on G2.com.

I have not yet found a limit. Review collected by and hosted on G2.com.

The perfect tool to track and perform in customer relations! Review collected by and hosted on G2.com.

It is necessary to create the dark mode instead of only having the light mode. Review collected by and hosted on G2.com.

I use Modjo to extract AI-driven insights from customer conversations, which helps me boost revenue and team performance. I can rely on Modjo to record every interaction, which helps me improve even when I forget to take detailed notes or create a case. I really appreciate the AI summaries and the option to search for only my own calls, which saves me so much time when dealing with high call volumes. The initial setup of Modjo was effortless, as simple as accepting an invitation. Review collected by and hosted on G2.com.

A feature was taken away that allowed flipping through previous interactions a customer had. This option was very useful for researching complaints, and now I'm not sure how to do this. Review collected by and hosted on G2.com.

Modjo has made tremendous progress, and it truly takes a huge workload off my shoulders. As a salesperson, I use Modjo on a daily basis and I honestly wouldn’t know how to manage everything without it. The demo summaries keep getting better, and the integration with Salesforce works flawlessly every time. What I especially value is how responsive the team is to our requirements and suggestions — they keep improving the solution week by week. Review collected by and hosted on G2.com.

When it comes to downsides, I honestly struggle to find any. I’d almost have to force myself to make something up, because nothing really comes to mind. Review collected by and hosted on G2.com.

I use Modjo every day and what I like the most is how simple and intuitive the tool is. Everything happens naturally, without any hassle. I also appreciate the fact that Modjo integrates perfectly with HubSpot or Google Meet: it really streamlines my daily routine and saves me from juggling multiple tools. Sharing recordings is super convenient for collaborating with my colleagues, and the recorded calls help me enormously with my follow-ups: I save a lot of time on my emails and reporting. Modjo has clearly made me more efficient, to the point that I regularly recommend it to those around me. For me, it has become a must-have. Review collected by and hosted on G2.com.

The snippets and formatting of the writing on AI seem to require improvements. Review collected by and hosted on G2.com.

I love how Modjo supports me daily during my meetings with clients by generating reports in my CRM. I appreciate the integrated AI that generates emails or summarizes an exchange, allowing me to fully focus on my interaction with the client without worrying about taking notes. The reports are directly available in the CRM and organized according to the points discussed, which is very convenient. Additionally, the installation was very easy. Review collected by and hosted on G2.com.

The detection of risky deals is sometimes erroneous and could be improved. Deals recognized as risky are often outdated and therefore obsolete. Review collected by and hosted on G2.com.

Ease of use, friendly and clear interface

Everything is well thought out: transcripts, research options, reaction monitoring, speaking time, generating follow-up emails automatically, and synchronising reviews with our CRM.

Automations and AI are in just the right places to make our lives and our clients easier. Review collected by and hosted on G2.com.

The generated follow-up emails are sometimes a bit shaky Review collected by and hosted on G2.com.

What I appreciate the most is the ease of use and the quality of recordings and transcriptions. This allows for easy review of calls, identification of areas for improvement, and sharing of best practices with the team. The tool is also very useful for training new employees, as it provides concrete examples from the field. Centralizing and automatically analyzing interactions is a real time-saver, and integration with the CRM makes tracking easier. Review collected by and hosted on G2.com.

The least practical point remains that some advanced analysis features require an adaptation period to be fully utilized. Integrations with certain third-party tools could still be optimized. Furthermore, the volume of data generated can sometimes seem overwhelming if a clear organization is not implemented. Finally, the cost can be a barrier for small structures. Review collected by and hosted on G2.com.

Modjo is a very intuitive and pleasant platform to use on a daily basis. The interface is clear, modern, and well-designed, which makes it easy to handle even for new users. I particularly appreciate the ability to analyze calls in detail and quickly identify areas for improvement thanks to the listening and commercial performance tracking features. Customer support is responsive and attentive, and the regular updates show a real commitment to continuous improvement. Review collected by and hosted on G2.com.

Even though the platform is generally smooth, some integrations can sometimes be a bit limited or require more advanced technical configuration. Additionally, processing or synchronization times with certain CRMs can occasionally slow down the workflow. Finally, I would like to have even more customization options in the reports and dashboards to tailor the analyses to the specific needs of each team. Review collected by and hosted on G2.com.