trumpet Reviews & Product Details

I like that Trumpet is easy to use and very intuitive. I appreciate that it has an 'AI thread cup' and that it is fast, especially when I use it to create from Salesforce. I enjoy its multiple connections and find the widgets versatile. Additionally, the initial setup was very simple, it only took a 30-minute training, and everything was ready to use. It is very useful for my day-to-day to push prospects for signature and prove the value. Review collected by and hosted on G2.com.

That it is more translated into Spanish? That there is a possibility to create new bots from voice instructions. Review collected by and hosted on G2.com.

What I like best about Trumpet is that it makes the buying experience feel more modern, organized, and customer-friendly. The UI is clean and intuitive, so it is easy for both our team and prospects to navigate without much hand-holding. From a rep perspective, it helps me present everything in one place in a way that feels polished and easy to use.

It has also been a strong fit from a performance and ROI standpoint. We have had very positive feedback from customers, and in some cases prospects have been impressed enough to ask what platform we use because they want to explore whether Trumpet could work for their business too. To me, that says a lot about the experience it creates. It has been an absolute hit internally, and it adds value not just as a sales tool, but as part of how we build credibility with buyers. Review collected by and hosted on G2.com.

What I dislike about Trumpet is that some of the modules can feel a bit clunky when it comes to editing or configuring them. Most of the time it is manageable, but there are moments where making small changes takes more effort than it should.

I also wish it were easier to undo edits. Having a more straightforward way to reverse changes would make the experience feel smoother and give users more confidence when updating content. Review collected by and hosted on G2.com.

I really like the interface and the analytics. The Loom video plugin is something I personally like a lot. I can add custom Loom videos to make them relevant for the user. The analytics help me understand what pages are being engaged with and where my prospect or user is finding the most value. The interface in general helps me smoothly bring in everything in one place. The setup was fairly simple. We also had a trumpet rep walk us through the product, so it's pretty intuitive, easy to figure out, and easy to work with. Review collected by and hosted on G2.com.

I wish trumpet had an AI feature or some kind of cloud capability built in or plugged in somewhere, where I could just give voice prompts or type prompts and trumpet could design the whole thing for me, including whatever collaterals are needed. If I could build the part using AI generated prompts, nothing like it. Review collected by and hosted on G2.com.

We've been using Trumpet to create personalised digital sales rooms, and it's been a positive addition to our sales process. The UI is clean and easy to navigate, making it straightforward for both our team and prospects to find the information they need.

The platform performs well overall, and we've found it reliable when sharing proposals, videos and supporting resources. The engagement analytics are particularly useful, helping us understand what prospects are viewing and where conversations are gaining traction.

While we've not relied heavily on integrations yet, the platform fits well alongside our existing sales process without adding unnecessary complexity. From a pricing perspective, it's delivered good value by helping us present proposals in a more professional, interactive way and giving greater visibility into buyer engagement.

The onboarding process was smooth, with plenty of support available to get us up and running quickly. The team have also been responsive whenever we've had questions or needed guidance.

The AI features are still developing, but there's clear potential, and it's encouraging to see regular improvements being made. Overall, Trumpet is a solid platform that continues to evolve, and we're happy with the value it brings to our sales process. Review collected by and hosted on G2.com.

The UI for creating pods/rooms could be a little more intuitive and user friendly. But overall there aren't too many dislikes. Review collected by and hosted on G2.com.

The set up was so quick with a template given to me for clients. Super easy to use to gather action items for me and my clients in one space, to assign to the client as a to do list. As well as bring in more ideas for them to look into in their own time and other modules that they could add on too. Use Trumpet daily for managing my clients and projects and quickly created many pods for multiple users in a short space of time. Any questions or issues are quickly answered by support too. Review collected by and hosted on G2.com.

The notifications emailed to me should link directly to where the comment or text is in the pod

Sometimes it can crash when lots of items in mutual plan in pod Review collected by and hosted on G2.com.

As an Account Manager running renewals and uplifts, Trumpet gives me a single, professional space to centralise everything a customer needs, proposals, case studies, pricing, mutual action plans, without endless email threads. The engagement analytics are what really set it apart: I can see exactly when a stakeholder has opened the pod, what they've spent time on, and use that as a real-time signal to reach out at the right moment. It's made my renewal conversations feel more strategic and less reactive. The branded, polished experience also genuinely impresses customers - it signals that we're invested in the relationship, not just sending a PDF and hoping for the best. Review collected by and hosted on G2.com.

The initial setup and templating does take some time to get right- there's a bit of a learning curve when you first start building out pods, especially if you want them to feel truly customised rather than generic. It can also feel like there are almost too many options when you're starting from scratch, which can slow you down if you're in a rush before a renewal call. However we have been working with the team to build out templates to overcome this Review collected by and hosted on G2.com.

Tracking signals from prospects, using it to share relevant resources in a simple and intuitive way, driving engagement Review collected by and hosted on G2.com.

Loading times between tabs, sometimes buggy integratsion (e.g. wrongly pulling Gong calls, linking to wrong zoom recordings) Review collected by and hosted on G2.com.

the ability to track engagement and score, it has allowed em to close 5x faster as i can follow up with them via email if i know they've engaged with the trumpet pod Review collected by and hosted on G2.com.

configuration and customisation of a Pod isn't so bespoke. you're kept within the abilities of the pod features and things have to be sat in an exact position. Marketing don't like it's lack of customise-ability Review collected by and hosted on G2.com.

That we can interact with prospects and clients instead of getting lost in endless email threads and scattered attachments, we now use Trumpet to build centralised, personalised, and visually appealing digital spaces for our buyers. Review collected by and hosted on G2.com.

To make the customer experience smoother, I would like to remove all and any barriers to accessing the shared space once they receive the link to view the space. Review collected by and hosted on G2.com.

I love how freely I am in designing a trumpet room to get across exactly the message and content I need to convince a prospect about our solution. The newly introduced AI functionalities make it even faster now! Review collected by and hosted on G2.com.

Adding media/ images is a bit cumbersome -a drag and drop option directly in the trumpet room would be awesome! Review collected by and hosted on G2.com.