trumpet Reviews & Product Details

I like that I have live updates on when someone is looking at the data and how much time is spent reviewing it. This allows me to have a better indicator of how active someone is with the services we can offer them. Also a great way for them to have all information at hand Review collected by and hosted on G2.com.

Nothing specific to add right now. I think there are several features I don’t even use, so it would be great to get updates every now and then on best practices, and maybe a quick reminder of what’s available so I can make better use of the tool. Review collected by and hosted on G2.com.

I use trumpet as a one-stop shop for my customers, with their links, information, and resources all in one place. I can share resources without creating lots of shared drives or putting links in emails, and customers can bookmark one safe space. I can add short videos to answer questions and use it for business reviews, success tracking, and action plans. It gives us a professional-looking place to communicate, and everything feels cleaner than using lots of shared drives, spreadsheets, and documents. It’s easier to use and works as a living document that my customers and I can keep up to date, so we can track and measure success together more easily and visually. I love the suggested widget templates because they inspire better ways to share information. I like creating different tabs for different purposes, and the mutual action plan widget is really helpful. Embedding PDFs and documents is useful for sharing resources. We’ve also created a learning academy in a separate pod and linked it to our other pods; synced widgets and pages are really helpful and reduce our workload. Templates and synced widgets save time because we only have to create something once, and getting started was fairly straightforward. Review collected by and hosted on G2.com.

Sometimes formatting is a little annoying, and copying and pasting text when I’m updating a pod from a call can be a little faffy. There was definitely a learning curve, and we’re still cleaning up and adapting our customer pods as we learn what works. Review collected by and hosted on G2.com.

Using Trumpet in my sales process is a game changer. It's a very professional way to guide the project, eliminate back and forth emails to one central working space, and most importantly can absolutely drive my deals forward with agreed upon timelines. I also LOVE that I get notifications when my trumpet is being used and viewed, it's the #1 notification and update I know if my deals are progressing. Review collected by and hosted on G2.com.

Sometimes the widgets can be harder to find, but the product is continually updating Review collected by and hosted on G2.com.

I find that Trumpet is a simple medium and a link in an email works really well. I also really appreciate the support from the customer success team, which is useful to help us build out our pods and templates. It was nice to remove that learning curve and get some direct help to put together a really great follow-up pod that's more visually appealing and detailed. Review collected by and hosted on G2.com.

I find there's some redundancy within the widgets. Some of them can be quite similar, often being just text or imaging. They are quite simplistic, but I also think that is a strength as well in some ways, our customers like to read things. I think that template creation and pod creation at the moment is quite manual, so I need to see if the new AI feature has improved that process. I found the setup for the videos didn't work as well, it can take a long time for call recordings to encode or pull through into the pods but overall the setup was simple, other than being kind of overwhelming with all the options of widgets. Review collected by and hosted on G2.com.

I like how trumpet enhances our buyer experience and elevates how we work with clients. It brings a level of sophistication to our sales process that we didn’t have before and means we don’t need to send things like attachments. I also value the live insights into what’s important to people, what they click on, and how long they spend on things, which gives us visibility we didn’t have before. Being able to chat directly with the buyer within the pod also opens up communication. Review collected by and hosted on G2.com.

I find building the pods quite time-consuming. Each pod looks a little different, so building each one out can take a good chunk of time to get it to a high standard. We also had a few challenges with our initial training session. The integration with Jiminny could also be stronger. Review collected by and hosted on G2.com.

I like being able to tell if people are in my trumpets and what they're clicking on to see if they're engaged. I like that it is easy to use and it's quite fun to create. I also appreciate how simple it is. Review collected by and hosted on G2.com.

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I like how Trumpet creates a collaborative place for buyers and sellers to connect. The share and comment features are really helpful. It allows us to centralize demos, notes, and all company information to speed up evaluations. It's great for organizing company information that's usually scattered everywhere onto a central site where customers can review our information at their own pace, creating a more collaborative deal cycle. Review collected by and hosted on G2.com.

Ease of setting up Trumpet could be improved. Making it more simple to add content would help. Review collected by and hosted on G2.com.

How the pods look, so clear and professional, especially with Copilot creating widgets for me. The team are great too, so supportive and responsive to feedback. Plus the analytics are a huge bonus and have unlocked stakeholders for me. Review collected by and hosted on G2.com.

It can take some getting used to but once you have your template how you like it, it's so so quick to create pods. Review collected by and hosted on G2.com.

the best thing is not having to chase deals through email anymore. I put everything for a prospect in one Pod, send one link, and that’s it. No “did you see my attachment?” No digging through old threads.

I also like being able to see what people actually do with it. You can tell who opened it, what they clicked on, and when it gets passed to someone new. That’s really useful when you’re trying to work out who to chase.

It’s also pretty quick to set up. Templates save a lot of time. Review collected by and hosted on G2.com.

It’d be nice to see the AI features available in smaller add-ons. Review collected by and hosted on G2.com.

I like that Trumpet gives me visibility into the different stakeholders in the sales cycle and keeps the documentation I send to potential buyers in one place, which helps professionalise the sales process. I find the notifications about people engaging with the pod particularly helpful because I can follow up with a call, answer questions, arrange next steps and keep them engaged in the sales cycle. I also like being able to create a mutual go-live plan with the buyer, where they can make changes and set deadlines to add accountability. Trumpet is a good way to share content with buyers, including case studies, presentation slides, images and videos. The setup was very simple, the consultant was informative and hands-on, they have remained in contact to help with tweaks or changes. The Trumpet team is also there to help when we need it, including creating pods for us. I would definitely recommend Trumpet to friends and colleagues. Review collected by and hosted on G2.com.

I sometimes find it a little difficult to arrange or structure exactly how I want to display certain information on certain pages. Review collected by and hosted on G2.com.