trumpet Reviews & Product Details

I like the personalization of the trumpet rooms and the ease of uploading documents, presentations, video links, and photos into the room. I love the fact that I can completely tailor each room to the prospect or client so it really feels like them Review collected by and hosted on G2.com.

I wish I could highlight on the first part of a sentence and bold the first 3-5 words or particular parts of the sentence. When I try doing this now, it bolds the whole line. i also don't like that I can't change the font size within a workflow, instead, I have to go to the deal room settings and change the font size for that particular style there Review collected by and hosted on G2.com.

I like that Trumpet puts everything in one place and clarifies the information, so I can send more concise emails that prospects are more likely to review. Requiring an email to log in makes it feel more personal and exclusive, and the information feels targeted and made just for the prospect. I found it incredibly easy to pick up and learn: I just select the pathway the prospect chooses for personalization. I also know I can get help from the Trumpet team or my colleagues if I need it. I think it’s really beneficial, and I’d want to keep using something like it. Review collected by and hosted on G2.com.

I sometimes have trouble getting a Trumpet to generate, though it doesn’t happen very often. It may be a HubSpot integration issue. I sometimes have to refresh or go back and forth between Trumpets to get it working, and it would be easier if they generated quicker and automatically when I select a prospect’s pathway. I also don’t know how to create manual Trumpets. Review collected by and hosted on G2.com.

It gives you the ability to store all important aspects of the sales process in one place and can be easily customized for each individual customer. Review collected by and hosted on G2.com.

That I have to upload individual documents to Trumpet first and then add them to each specific Trumpet room, instead of being able to upload them directly within the rooms. Review collected by and hosted on G2.com.

I like the buyer insights Trumpet provides, as they show us which stakeholders are looking at our materials, decks, and PDFs, and give us insight when new, hidden stakeholders enter the buying process. I also like the hyper personalization features. It allows our pitches to stand out, and we often win work based off of these unique presentations. Setting up Trumpet was quite easy as well. Review collected by and hosted on G2.com.

Sometimes when new features are released, like when the content library gets updated, there can be bugs. More user testing would be beneficial. Review collected by and hosted on G2.com.

It's incredibly user-friendly and allows us to quickly send well-presented sales rooms to prospects. Trumpet has massively improved the way we are engaging with clients and in turn has led to better sales outcomes after initial meetings.

The team at Trumpet have been proactive in supporting us making the most of the tool and the AI chatbot function has also been useful in helping with smaller queries. Review collected by and hosted on G2.com.

Nothing that I massively dislike but I would say if Trumpet could automatically suggest how to best present information and which widgets to use based on what you are uploading, that would be helpful. Review collected by and hosted on G2.com.

Customers love how streamlined it is, so it makes my job (CSM) so much easier and more efficient, as everything they need is in one place. Miles better than any other onboarding/sales tool I have used previously. Review collected by and hosted on G2.com.

When a page is updated, it doesn't notify the customer that changes have been made. It would be cool if we were given the option to 'notify the customer'. Review collected by and hosted on G2.com.

How customisable it is!

I use it to onboard new starters across the business, and being able to tailor the content, layout and overall experience to reflect our company and culture is a huge plus.

It allows us to create a welcoming, engaging and personalised onboarding experience, rather than just sending new starters a load of documents and information to work through. It's also really easy to update and adapt as our onboarding process evolves. Review collected by and hosted on G2.com.

There are a few areas where the platform could be more intuitive, particularly when it comes to editing layouts and formatting content.

Some of the customisation features can feel a little fiddly, and making small changes can sometimes take longer than expected.

A bit more flexibility and a smoother editing experience would make a big difference. Review collected by and hosted on G2.com.

I like that trumpet lets us sell when we're not in the room, keeps information relevant, standardises the content we share, and helps us unearth hidden buyers and potential roadblocks to deals. The co-pilot widget creation and integrations with Gong, Salesforce, and Chili Piper are very slick. Keeping trumpet integrated into our tech stack increases usage and keeps data centralised in the CRM. The initial setup was efficient and well supported. Review collected by and hosted on G2.com.

Some of the app building isn’t as fluid as I’d like. I’d like to be able to drag and drop widgets around more easily, adjust their shape and size more fluidly, and create them more edge to edge. It does however improve frequently and whenever I come back to it there seems to be a new suite of features and releases. Review collected by and hosted on G2.com.

The thing I love most about using trumpet pods is that I get to see when my clients access to pod and where they spend their time reviewing our product value proposition. Knowing where they spend their time allows me to gain insight into their buying process and help determine how I should focus further outreach. Review collected by and hosted on G2.com.

There isn’t much to dislike. Our company has templates that I would like to modify or change, but for the most part we’re focused on 90 to 95% of our ICP and the existing templates get the job done. Making or adding additional elements to a pod might take a few more minutes because of not being familiar with the overall process, but that’s really not a big issue. Review collected by and hosted on G2.com.

I like that Trumpet is easy to use and keeps everything in one place for customers. I find it helpful to see when customers engage with specific resources or access the workspace, since that gives me more visibility and helps me understand what drives engagement and where there may be blockers. I also like that new features and capabilities are added, that the marketing is helpful, and that my customer success manager is responsive. Customers tell us they enjoy having everything in one place, like how it looks, and find that it makes their lives easier. It’s also very easy to set up, and I find it easy to see the engagement information in Trumpet. Review collected by and hosted on G2.com.

I think the HubSpot integration could be more comprehensive. It’s very limited at the moment, and I’d like to feed more detailed engagement statistics into our CRM. I’d also like the HTML widget to allow sharing HTML artifacts. Review collected by and hosted on G2.com.