Scoro Reviews & Product Details

Scoro is a professional services automation (PSA) software purpose-built for consultancies, agencies, IT firms, architecture companies, and other professional services businesses. It unites projects, resources, and finances in one system, so you don’t need to juggle multiple tools for planning, tracking, and billing for your work. Core features include: - CRM & pipeline – Get a complete overview of your sales funnel and upcoming work - Quote-to-cash – Estimate scope, track progress and budget burn, and bill for work in one system - Capacity & resource planning – Plan ahead with live heatmaps and utilization forecasts - Time & expense tracking – Log time with built-in timers and auto-populated timesheets - Cost & profit forecasts – Understand margins with role or service-level insights - Billing & invoicing – Automate time & material, fixed-fee, and retainer billing - Revenue forecasting – Track project income based on pipeline and committed work - AI-powered insights & actions – Save time with automation and data-driven suggestions - Live dashboards – Monitor progress, profitability, and capacity in real time By uniting this data, Scoro gives you end-to-end visibility across your business. Helping you spot risks sooner, allocate resources smarter, and protect profitability as you scale.

Product Website

Seller

Scoro

Discussions

Scoro Community

Languages Supported

German, English, Estonian, French, Latvian, Lithuanian, Spanish

Product Description

Scoro is a next generation business management software, combining all the features & tools you need for your business into one comprehensive system.

Overview by

Kristel Ojalill

Pricing

Pricing provided by Scoro.

Core

$19.90

Per Month

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Scoro Integrations

(51)

Verified by Scoro

Scoro Media

Monitor your KPIs and key metrics with customizable real-time dashboards to always have an instant overview of progress across the business

Plan projects with a dynamic Gantt chart, allocate resources based on availability, and monitor project performance in real time in terms of time and money

Monitor cost burn and forecast profit while the projects are ongoing to detect signs of overservicing early enough to do something about it

Track billable and non-billable utilization across the team to understand how effectively you're using your resources and how much time is spent on revenue-generating work

Forecast revenue automatically based on pipeline and committed projects to make smarter and more strategic business decisions that support growth

Integrate Scoro with your accounting tool to sync bills, invoices, and payments automatically, reducing manual work and minimizing the risk of human error

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Rebecca B.

Finance and Office Manager

Small-Business (50 or fewer emp.)

5/8/2025

"Excellent customer service"

5/5

What do you like best about Scoro?

A few new things I’ve come to appreciate about Scoro are its continuous interface improvements, enhanced automation tools, and growing integration ecosystem. The updated UI feels cleaner and more intuitive, making it easier to navigate between projects, finances, and tasks. I’ve also found the expanded automation rules incredibly helpful—they reduce repetitive admin work by automating status updates, notifications, and data syncing. Finally, the increasing number of native integrations, especially with accounting and productivity tools, has made Scoro even more central to our workflow. These updates show that the platform is evolving in ways that genuinely improve day-to-day efficiency. Review collected by and hosted on G2.com.

What do you dislike about Scoro?

Another area where Scoro could improve is the overall complexity of initial setup and configuration. Many of the most powerful features—like automation rules, permissions, and financial settings—require a fair amount of trial and error to get right. More guided setup tools or prebuilt best-practice workflows would make onboarding much smoother. Additionally, some of the reporting customizations still feel rigid, especially when trying to combine financial and operational data in more advanced ways. Improving flexibility in these areas would help teams fully tailor Scoro to their processes without relying on workarounds. Review collected by and hosted on G2.com.

Response from Karin Kanamäe of Scoro

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Thank you so much for the detailed review, Rebecca! We are very glad you are happy with Scoro and it helps you free up more time for billable hours.

Syed Arif K.

Professional Services Engineer

Enterprise (> 1000 emp.)

2/23/2023

"The best of collaboration app ever used"

5/5

What do you like best about Scoro?

Still the best and managed app to keep track the project and finance data under one place Review collected by and hosted on G2.com.

What do you dislike about Scoro?

Still they need more visibility in the market Review collected by and hosted on G2.com.

Response from Karin Kanamäe of Scoro

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Thanks for the 5/5 and the kind words, Syed! We’re glad Scoro helps you keep projects and finance in one place. Love that it’s letting you move from Excel to structured tasks and events for cleaner, real-time visibility. Your note on market visibility is appreciated; we’re investing in more customer stories and resources to spread the word.

Abhishek Y.

Associate

Small-Business (50 or fewer emp.)

11/21/2025

Guest users or non-business users of the software, not included in G2 scores.

"Integration with MLS is Manual"

5/5

What do you like best about Scoro?

Before Scoro, my "system" was a colorful, scary mix of Google Calendar, a spreadsheet for due dates, and a CRM that only told half the story. Scoro didn't just replace those tools; it forced me to be a better, more accountable professional. Review collected by and hosted on G2.com.

What do you dislike about Scoro?

The integrated CRM isn't just a place to store phone numbers; it's the beginning of the entire process. Once a lead (a new contact) is qualified, I can instantly convert that contact into a project, pulling all their initial requirements and budget constraints straight into the workflow. No manual data transfer is needed. This seamless hand-off saves me at least 30 minutes per qualified lead. Review collected by and hosted on G2.com.

What problems is Scoro solving and how is that benefiting you?

I use Scoro’s tasks and dependencies to map out the closing timeline. If the Appraisal is late, it immediately flags a risk to the Financing Commitment deadline. This allows me to proactively call the lender before the client even realizes there's a problem. It turns me from a reactive chaser into a proactive controller. Review collected by and hosted on G2.com.

Response from Karin Kanamäe of Scoro

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Thanks for the great review — love hearing how Scoro helped you replace scattered tools and become more accountable, Abhishek! Your workflow showcases what Scoro does best: qualify a lead in the CRM, convert it to a project with scope and budget carried through, and manage delivery with task dependencies and proactive risk flags. On MLS, many customers reduce manual steps today via our API, webhooks, scheduled imports, or no-code connector like Scoro MCP. If you’d like, we can review your setup and suggest the fastest automation path.

Niranjan M.

Lead Visual Designer

Mid-Market (51-1000 emp.)

11/21/2025

Guest users or non-business users of the software, not included in G2 scores.

"Scoro is the single, integrated system that finally pulled those two worlds together."

5/5

What do you like best about Scoro?

We can finally run post-mortem reports that accurately connect our initial estimate for concept development time to the actual time logged. This has allowed us to increase our quoting accuracy for complex projects (like high-end residential or hospitality fit-outs) by over 15%, reducing under-billing significantly. Review collected by and hosted on G2.com.

What do you dislike about Scoro?

Scoro acts as our main client hub. The initial quote, the signed contract, every single piece of correspondence, every drawing version, and every invoice is attached to the client's single profile. Review collected by and hosted on G2.com.

What problems is Scoro solving and how is that benefiting you?

Every task, every hour logged by a designer, every supplier invoice (for bespoke furniture, wall coverings, etc.) is fed directly into the project budget in Scoro. I can look at a project dashboard and see, in real-time, the financial health of the renovation. If we spend 10 extra hours revising the kitchen layout, Scoro shows the immediate margin hit. This makes us ruthlessly efficient and financially responsible. Review collected by and hosted on G2.com.

Response from Karin Kanamäe of Scoro

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Thanks so much for the detailed review — we’re thrilled Scoro helped you connect estimating and delivery into one source of truth, Niranjan! It’s great to hear post-mortems now tie initial concept estimates to time logged, boosting quoting accuracy by 15% and cutting under-billing. Your workflow also showcases Scoro as a single client hub – from quote and contract to correspondence, drawing versions, costs, and invoices – all linked to the same profile. And the real-time budget view – with every task, hour, and supplier invoice rolling into the project dashboard – is exactly how we aim to surface margin impact early so teams stay efficient and financially on track.

Sanchit S.

Digital Busines Consultant & Strategic Advisor, Quorev Pte. Ltd.

Mid-Market (51-1000 emp.)

5/20/2020

"Easy and lucid tracking tool"

4/5

What do you like best about Scoro?

As a small and medium business owner, I use Scoro mainly for its integrations with Xero and Expensify. With Xero, Scoro makes it easy to sync invoices, bills, and payments between my projects and accounting. I just create invoices for my clients in Scoro, and everything is automatically updated in Xero, saving me and my team lots of time and manual work.

For expenses, Scoro’s integration with Expensify is a big help. After approving expense reports in Expensify, all receipts and expense details show up in Scoro attached to the right project or invoice. This keeps my records organized and makes tracking spending simple.

Overall, Scoro helps me keep my finances in order without needing to jump between apps or worry about things getting missed Review collected by and hosted on G2.com.

What do you dislike about Scoro?

Can have more alert features built in for over delivery and other data points Review collected by and hosted on G2.com.

Recommendations to others considering Scoro:

Worth every penny and easy lucid interface for tracking activity, team tasks and projects Review collected by and hosted on G2.com.

What problems is Scoro solving and how is that benefiting you?

Lead tracking, project execution, billing. Quote generation and sales pipeline updates internally , new customer tracking and onboarding Review collected by and hosted on G2.com.

Response from Karin Kanamäe of Scoro

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Thanks for the amazing feedback, Sanchit! Our goal at Scoro is to bring all you need for your service business management into one easy-to-use platform and thus save you tons of time down the line. We are really happy to hear that you have achieved exactly that by using Scoro for end-to-end business management from quoting to project management and invoicing, especially by integrating to other financial tools such as Xero and Expensify.

Jishna N.

outreach specialist

Mid-Market (51-1000 emp.)

11/20/2025

Guest users or non-business users of the software, not included in G2 scores.

"The Juggling Act of the All-in-One Platform"

5/5

What do you like best about Scoro?

While the interface is clean and functional, it can sometimes feel a little dense, especially for team members who just need to log time or update a single task. The high customization options mean that if your Admin doesn't hide the irrelevant data, the screen can look cluttered. You need to use the permission settings aggressively to simplify the view for non-power users. Review collected by and hosted on G2.com.

What do you dislike about Scoro?

You need dedicated training and a strong internal champion to get it configured right. If you try to jump straight in without setting up your company's unique workflows, you'll feel lost. Review collected by and hosted on G2.com.

Response from Karin Kanamäe of Scoro

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Thanks for the candid take, Jishna! An all-in-one can feel dense without the right setup, and you’re spot-on that smart use of roles and permissions keeps non-power users focused. The upside you’re seeing is exactly what Scoro is for: quoting, time tracking and invoicing connected end-to-end so PMs can watch margin in real time and act early. To keep things simple for occasional users, we recommend: role-based views with fields hidden by default, dashboard tiles tailored to each team, time-only or task-only views, and saved filters so people land on “their” work first. Dedicated onboarding and an internal champion make a big difference — and our team is happy to help review your configuration and streamline screens so your users get the power without the clutter.

Annija B.

Project manager

Small-Business (50 or fewer emp.)

5/6/2025

"Excellent for Calendar Management"

4.5/5

What do you like best about Scoro?

What I appreciate most about Scoro is its intuitive and detailed calendar, which allows easy tracking and management of all resources, including colleagues' availability, meeting rooms, and various project-related elements. The visibility provided by Scoro significantly improves our team's organization and resource planning, making project management smoother and more efficient. Review collected by and hosted on G2.com.

What do you dislike about Scoro?

The least helpful aspect of Scoro is its task creation functionality, which feels somewhat cumbersome. It is simpler and quicker to add tasks directly into the calendar rather than using the designated task creation feature. This minor inconvenience disrupts workflow efficiency, especially when frequent task updates or additions are required. Review collected by and hosted on G2.com.

What problems is Scoro solving and how is that benefiting you?

Scoro is solving issues related to resource allocation and team scheduling by providing clear visibility of team members' availability, room bookings, and overall project timelines. This comprehensive view streamlines planning, reduces scheduling conflicts, and ensures efficient utilization of all resources. As a result, our team's productivity has improved, planning meetings has become much simpler, and the overall project management experience is more organized and stress-free. Review collected by and hosted on G2.com.

Response from Karin Kanamäe of Scoro

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Hi Joe, thank you for sharing your feedback! We’re so glad to hear Scoro is helping you improve resource planning and overall project efficiency. Thanks for being a Scoro client!

Amol V.

Director

Mid-Market (51-1000 emp.)

11/24/2025

Guest users or non-business users of the software, not included in G2 scores.

"Integrated Quote-to-Invoice Cycle"

5/5

What do you like best about Scoro?

I use the resource planner to visually map out which drivers, which vehicles, and which specialized equipment (like cranes or refrigerated units) are assigned to which route or warehousing task. If a driver logs sick, I can instantly see who is free, avoiding manual calls and ensuring the delivery window isn't missed. This minimizes downtime and maximizes vehicle utilization. Review collected by and hosted on G2.com.

What do you dislike about Scoro?

When billing clients for demurrage (delay charges) or specialized services, the time logs are irrefutable Review collected by and hosted on G2.com.

What problems is Scoro solving and how is that benefiting you?

Getting drivers and warehouse staff to diligently log every task and every time entry via a mobile interface is a constant uphill battle. While the mobile app works, in a fast-paced environment like a loading dock, any administrative friction is a potential point of failure. The system is powerful, but only if the field team uses it religiously. Review collected by and hosted on G2.com.

Response from Karin Kanamäe of Scoro

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Thanks for the detailed review and for showing how you’re using the planner to keep drivers, vehicles, and specialist equipment aligned so delivery windows stay on track. You’re right that mobile adoption on the dock can be tough in the moment; we could streamline the flow with minimal required fields, tap-to-start timers, and role-based views, plus focused onboarding for the field team so logging becomes second nature.

Chad Y.

Managing Director

Small-Business (50 or fewer emp.)

2/20/2023

"Score is a fantastic project management and CRM in one"

5/5

What do you like best about Scoro?

Scoro is constantly rolling out updates and improvements. Our team has asked for new features and the Scoro team jumps on it and implements them when they make sense. Great customer service. The project management and planning tools that they have added have helped our team improve planning. A great feature is the ability to share project views like Gantt charts with customers so they can have visibility into project status. Using the budgeting and forecasting have been huge for our team planning and scheduling Review collected by and hosted on G2.com.

What do you dislike about Scoro?

Scoro is constantly upgrading and adding features. Many requests have been fulfilled over the past several years of use. Review collected by and hosted on G2.com.

Response from Karin Kanamäe of Scoro

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Thanks for the review, Chad! Great to hear that Scoro is helping you both manage projects and the team.

Marta B.

Senior Project Manager

Mid-Market (51-1000 emp.)

9/22/2025

"The perfect balance of simplicity and depth for agency work"

5/5

What do you like best about Scoro?

Honestly, longer time with Scoro only proves it to be highly relaliable tool for agency's work. I still stand by my positive review. Review collected by and hosted on G2.com.

What do you dislike about Scoro?

No issues met in the process of my journey with Scoro. Review collected by and hosted on G2.com.

What problems is Scoro solving and how is that benefiting you?

Scoro solves our critical problem of visibility by providing a unified platform for capacity and workflow tracking, ensuring we never overbook our team and always meet deadlines. It directly protects our profitability through integrated budget and project management, giving us real-time insight into each project's financial health. The automation of generating reports and quotes saves us countless hours of manual administrative work. Ultimately, this grants us superior control over our entire operation, from account management to delivery, making the business run more smoothly and profitably. Review collected by and hosted on G2.com.

Response from Karin Kanamäe of Scoro

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Thanks, Marta! It's amazing to hear you love Scoro and that it has helped you so much across the board from pitching to capacity and workflow tracking. We are launching subtasks very-very soon which will make working in the projects section even better.