--- title: Scoro Reviews meta_title: 'Scoro Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 508 reviews by the users' company size, role or industry to find out how Scoro works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 508 scale: '5' date_modified: '2026-11-04' parent_category: name: ERP url: https://www.g2.com/categories/erp ---

Scoro Reviews & Product Details

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Scoro Reviews (508)

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Scoro Reviews (508)

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4.5
508 reviews

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Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Powerful Financial Insights, but Not Intuitive and Hard to Learn"
0.5/5
What do you like best about Scoro?

Scoro is a great tool for deep financial insights into your business. When implemented correctly, its strongest features are in sales and finance. Review collected by and hosted on G2.com.

What do you dislike about Scoro?

It isn’t very intuitive, and the learning curve is steep. Simple tasks or basic organization often take multiple steps to complete. Communication can also get lost, and there aren’t any built-in features for creatives to review or mark up work directly within the platform. Review collected by and hosted on G2.com.

Khalil B.
KB
Khalil B.
Principal Architect
Mid-Market (51-1000 emp.)
"Principal Architect"
4.5/5
What do you like best about Scoro?

Time logged by your team members directly populates active project invoices. This eliminates manual entries and guarantees highly accurate billing for client work Review collected by and hosted on G2.com.

What do you dislike about Scoro?

: The platform is significantly more expensive than standalone alternatives like Asana or Trello. Advanced features are locked behind higher-tier plans, which often forces growing teams into heavy monthly financial commitments. Review collected by and hosted on G2.com.

Response from Karin Kanamäe of Scoro

Hi Khalil, thank you for the generous review and for sharing how your IT consultancy uses Scoro day to day. Knowing the true margin on an engagement while the work is still underway, rather than weeks after it closes, is exactly the shift we hope to give delivery leaders, because it leaves room to adjust scope or staffing before profit slips away. For an IT services firm billing client work, having logged hours flow straight into active project invoices removes the manual re-entry step and makes sure every billable hour lands where it should. We really appreciate you choosing Scoro, and our team is happy to help whenever you want to get even more out of it.

Heather E.
HE
Heather E.
Senior Operations Manager
Mid-Market (51-1000 emp.)
"All-in-One Solution That Enhances Agency Efficiency"
4.5/5
What do you like best about Scoro?

I like that everything with Scoro is in the same place. It includes timesheets, planners, projects, and the reporting, which makes management much more streamlined. We used to work with separate software for time tracking, project management, and billing, so having all this together in Scoro has made us more effective as an agency. Scoro helps us have everything under one roof with clearer visibility across teams. Review collected by and hosted on G2.com.

What do you dislike about Scoro?

The reporting is a little frustrating at times, and I can't allocate time allocations to specific services within projects. It would be helpful to see the pace per service throughout the month. Also, during the onboarding, I felt that the onboarding person didn’t really understand our business, and a lot of the onboarding was generic rather than tailored to us. Review collected by and hosted on G2.com.

Response from Karin Kanamäe of Scoro

Hi Heather, thank you so much for taking the time to leave such a great review of your experience with Scoro.

It is wonderful to hear that Scoro is helping you keep everything under one roof, providing the clear visibility across teams that allows your mid-market-sized agency to be more effective by combining time tracking, project management, and billing in a single system.

We are glad you find the all-in-one nature of our timesheets, planners, and reporting tools valuable, as centralizing these features is designed specifically to streamline management and eliminate the need for fragmented software.

Regarding your feedback on tracking pace per service, you can use the Detailed Work Report to group results by Service or Activity Type to monitor your progress throughout the month, and I also recommend checking the Monitoring and Reporting section of our Help Center for tips on customizing your dashboard widgets for even better visibility.

Thank you again for your feedback, and we truly appreciate you choosing Scoro as your partner in becoming an even more well-oiled agency!

See how Scoro improved
CH
Cheryl H.
Client Services Manager
Small-Business (50 or fewer emp.)
"Scoro for the win!"
4.5/5
What do you like best about Scoro?

We’ve used Scoro for over three years and remain very satisfied with its performance. It has improved efficiency across our team compared to our previous system. The ability to set detailed client information—such as categories, pricing in USD or CAD, and client-specific checklists—ensures accuracy and consistency from the quoting stage onward. Quotes can be created, approved, and automatically converted into projects with related tasks, saving significant time. Custom views for quotes, projects, and tasks make tracking progress straightforward and help us meet deadlines. We also value the ability to change project and quote statuses, allowing for an easy handoff to our payments team. Invoices can be generated and sent directly through Scoro, with automatic follow-ups for outstanding payments. The system also alerts us to overdue invoices when creating new quotes. We’re always impressed with the monthly updates and how Scoro continues to improve with thoughtful new features that reflect real user needs. Review collected by and hosted on G2.com.

What do you dislike about Scoro?

Scoro was a bit of a challenge to set up initially as there are so many customizations. However, our onboarding specialist helped us navigate this step really well. It is worth going through to have Scoro work as you need it to for your business. Review collected by and hosted on G2.com.

Response from Karin Kanamäe of Scoro

Hi Cheryl, thank you so much for leaving such a happy and detailed review for Scoro!

It is wonderful to hear how Scoro has helped you streamline your entire workflow from quoting to project delivery and invoicing within a single system, especially as it has saved your team time and reduced errors by eliminating the need for separate tools. By utilizing our quote to cash features, you have successfully bridged the gap between sales and execution, ensuring that all deliverables stay on track through defined tasks and automated payment follow-ups. You mentioned that you particularly enjoy how quotes can be converted into projects with client-specific checklists and pricing in multiple currencies, which directly contributes to the consistency and end-to-end visibility that keeps your business organized. We are thrilled to hear that our monthly updates and thoughtful new features continue to impress you, and we are glad that our onboarding specialist was able to help you navigate the initial setup so you could tailor the many customizations to fit your specific business needs.

We truly appreciate you choosing Scoro as your partner for the past three years and look forward to continuing to support your team's success.

Sanchit S.
SS
Sanchit S.
Strategic Advisor
Small-Business (50 or fewer emp.)
"ELI Bot Makes Finding Information Effortless"
4/5
What do you like best about Scoro?

I like the AI chatbot functionality which got added. The ELI bot is the easiest way for me to navigate and find information I am looking for Review collected by and hosted on G2.com.

What do you dislike about Scoro?

ELI chatbot is still developing and at times break down. However, it's improving a lot Review collected by and hosted on G2.com.

Response from Karin Kanamäe of Scoro

Thank you so much for the thoughtful review, Sanchit! It's great to hear NEXD now has one clear, real-time view of revenue and spending trends by client, plus automatic alerts on outstanding dues, instead of piecing that together across separate spreadsheets. Scoro's AI (ELI chat) sounds like it's become your shortcut for finding answers fast, which is exactly what we built it for. We hear you on the rough edges, and the good news is ELI came out of beta this April with a much steadier, more capable version, you can read about the upgrade here: https://www.scoro.com/blog/scoro-version-update-26-4/. Thanks again for taking the time to share your experience, we're glad Scoro is supporting 20-person MarTech teams so well.

See how Scoro improved
Heidi H.
HH
Heidi H.
General Manager: Business Execution
Small-Business (50 or fewer emp.)
"Enhances Visibility, Streamlines Processes, and Provides Unmatched Support"
5/5
What do you like best about Scoro?

I love how the Scoro team set themselves apart with their unmatched customer service. Scoro is a brilliant system that has improved visibility across the business and eased the admin burden on the team. It has streamlined internal processes and tracking of projects and costs. I particularly appreciate its ease of use and how it effortlessly links costs across projects and resources. The improved reliability of data and reduced administrative burden impress me. The setup was easy, making the transition smooth for our team. Review collected by and hosted on G2.com.

What do you dislike about Scoro?

Internal navigation, it's hard to ‘go back’ to a previous screen, need to keep multiple tabs open to speed up work across multiple projects. A similar setup to having a root directory would be ideal, where you can click up one ‘folder level’. Review collected by and hosted on G2.com.

Response from Karin Kanamäe of Scoro

Hi Heidi, thank you so much for taking the time to leave such an awesome 5-star review!

It is fantastic to hear that Scoro is helping you streamline your internal processes, enhance visibility, and significantly ease the administrative burden on your team. By effortlessly linking costs across projects and resources, Scoro is designed specifically to provide that improved data reliability and project cost tracking you mentioned, ensuring you can focus more on execution and less on manual data entry.

I am thrilled that you particularly appreciate the system’s ease of use and the unmatched support from our team, as we strive to make the transition and daily operations as smooth as possible for every business.

Regarding the navigation and the "folder level" structure you mentioned, while we don't have a traditional root directory, I recommend making use of the Bookmarks feature to save your most frequent filtered views, which allows you to jump back to specific project lists or financial overviews with a single click from the top menu. Additionally, you can customize your global search settings and personal menu to keep your most-used modules like Projects or Finances front and center, reducing the need for multiple tabs.

We truly appreciate you choosing Scoro to power your business execution and for being such a champion user!

Justas L.
JL
Justas L.
Sales manager
Small-Business (50 or fewer emp.)
"Overall positive experience with Scoro, but a few improvements needed:)"
5/5
What do you like best about Scoro?

What I like best about Scoro is its speed, customisability, and clean UI. I’ve used a few CRMs in the past—mainly Salesforce—and Scoro has given me a better experience in all three of those areas. It’s also quite intuitive, so it didn’t take long to get comfortable using it day to day. Overall, I’ve recommended Scoro to friends in sales. I’ve also had a fairly positive experience with Scoro’s support team whenever I needed help. Review collected by and hosted on G2.com.

What do you dislike about Scoro?

The main drawback for us is the contract creation process. The workflow requires repeating the same selection steps for all customers, even though the required details differ depending on the client type (company vs. individual). We would benefit from more flexibility—ideally, the ability to configure conditional fields based on legal status (e.g., LLC vs. private individual). In addition, PDF exports occasionally generate unclear or inconsistent file names.

Also, it would save us a lot of time if Scoro allowed exporting documents in Word format (e.g., .docx), not only as PDFs. When we need to make individual changes to a contract, we currently do it by duplicating and editing the PDF template. Because this relies on manual steps, human error sometimes happens—occasionally a change is missed or left out—which can lead to issues later. Having a Word export option would make these one-off edits easier and reduce mistakes.

I think commenting and tracking information in Scoro could be cleaner. In one company I worked for, we used a custom CRM (more call-center oriented) that handled task tracking really well. You could create a task and expand it like a thread to see all colleague comments and updates in one clear place. In comparison, Scoro’s documentation/history for tasks and comments doesn’t feel as clean or easy to follow because everything is under one category. Review collected by and hosted on G2.com.

Response from Karin Kanamäe of Scoro

Hi Justas, thank you for leaving such an awesome and detailed review of your experience with Scoro.

It is great to hear how Scoro is streamlining your task management and delegation, especially by providing a central hub that ensures work continues smoothly even when colleagues are away. By utilizing our CRM and pipeline features alongside integrated reporting, you are able to move away from manual tracking in Word files and focus on driving sales while keeping your supervisor updated on margins and statistics in real time. We are thrilled that you are enjoying the speed, customizability, and clean UI of the platform, as we aim to provide an intuitive alternative to tools like Salesforce that fits naturally into your daily sales workflow. Regarding your feedback on contract workflows, you can use PDF templates with multiple sets of conditions to better manage different client types, and for those one off edits, our recent version updates have introduced more flexibility in document handling and integration options that might reduce the need for manual PDF duplication. To address your point about communication clarity, you can use the Activity Feed or the comments section within specific tasks to centralize updates, and you might find that using the Task Board view helps visualize these threads more clearly.

We truly appreciate you choosing Scoro and recommending us to your network.

Annija B.
AB
Annija B.
Project manager
Small-Business (50 or fewer emp.)
"Excellent for Calendar Management"
4.5/5
What do you like best about Scoro?

What I appreciate most about Scoro is its intuitive and detailed calendar, which allows easy tracking and management of all resources, including colleagues' availability, meeting rooms, and various project-related elements. The visibility provided by Scoro significantly improves our team's organization and resource planning, making project management smoother and more efficient. Review collected by and hosted on G2.com.

What do you dislike about Scoro?

The least helpful aspect of Scoro is its task creation functionality, which feels somewhat cumbersome. It is simpler and quicker to add tasks directly into the calendar rather than using the designated task creation feature. This minor inconvenience disrupts workflow efficiency, especially when frequent task updates or additions are required. Review collected by and hosted on G2.com.

Response from Karin Kanamäe of Scoro

Hi Annija, thank you for sharing such a positive and thoughtful review! It is wonderful to hear that Scoro is solving your resource allocation challenges and reducing scheduling conflicts by providing a comprehensive view of your team's availability and room bookings.

We are delighted that our intuitive calendar and the oversight it provides have improved your productivity and made the overall project management experience smoother for your team.

Regarding your feedback on task creation being cumbersome, we recommend checking out Task Bundles via the link adde below to see if automating standard task sets could save you time, or exploring the Planner for a more visual approach to adding work.

I appreciate you choosing Scoro to help your business scale and stay organized.

See how Scoro improved
Rivo G.
RG
Rivo G.
Salesperson/Project manager
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"The BEST CRM program out there!"
5/5
What do you like best about Scoro?

Very helpful at keeping track of project expenses and tasks. Review collected by and hosted on G2.com.

What do you dislike about Scoro?

Lower tier subscriptions have less options, that sometimes seem specifically lacking to make you subscribe to a more expensive plan. Review collected by and hosted on G2.com.

Response from Karin Kanamäe of Scoro

Thank you for the great review, Rivo! It's fantastic to hear that GVT Tehnika now has a real-time, single-source view of project costs, so nothing slips through the cracks between quoting and delivery. Being able to manage your task lists right alongside that budget data means you can catch issues early instead of hunting through separate tools. Thanks again for sharing your experience, we're glad Scoro is helping your team run projects so smoothly.

Sandrine T.
ST
Sandrine T.
Small-Business (50 or fewer emp.)
"Effortless Task Planning with Scoro"
5/5
What do you like best about Scoro?

I find Scoro to be very user-friendly with its easy-to-use interface, which makes planning tasks straightforward. I also appreciate the ability to tag other team members directly, avoiding the need to message them separately. Setting up Scoro was very easy, which was a nice change from our previous platform that was hard to use. Review collected by and hosted on G2.com.

What do you dislike about Scoro?

I do a lot of 5-minutes tasks and I find it sometimes tiring to add them. Review collected by and hosted on G2.com.

Response from Karin Kanamäe of Scoro

Thank you for the wonderful review, Sandrine! Knowing exactly where your hours go on each task gives you the real data to plan capacity ahead of time instead of guessing, which is exactly what our time tracking and resource planning tools are built for. Day to day, we're glad the clean interface and the ability to tag teammates directly on tasks have made coordination so much easier, especially compared to your previous setup.

For those quick five minute tasks, our new ELI assistant lets you create or update tasks in plain language, so you can knock out a handful of small entries with one chat message instead of clicking through the task form each time (https://www.scoro.com/blog/scoro-version-update-26-4/).

Thanks again for choosing Scoro, we're glad it's working so well for Webit Interactive.

See how Scoro improved

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Verified User in Human Resources
G2
Verified User in Human Resources
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Last activity over 6 years ago

DO YOU HAVE MANUALS/VIDEOS?

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GU
Guest User

What is Scoro used for?

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