G2 reviewers report that Scoro excels in user experience, with many praising its speed, customisability, and clean UI. Users have noted that transitioning from other CRMs, like Salesforce, was seamless and intuitive, enhancing their overall satisfaction.
According to verified reviews, Accelo stands out for its all-in-one approach, effectively combining CRM, Help Desk, Sales, and Project Management into a single platform. This integration has been particularly beneficial for businesses looking to streamline operations and reduce the need for multiple applications.
Users say that Scoro's implementation process is notably quick and straightforward, with an intuitive onboarding wizard that helps new users get up to speed rapidly. This has contributed to its higher satisfaction ratings compared to Accelo, which has received feedback indicating a more challenging setup experience.
Reviewers mention that Scoro provides valuable insights into project management, particularly through its tracking features that help teams understand where engineering time is allocated. This capability aids in improving future planning and estimation, making it a preferred choice for project-focused teams.
G2 reviewers highlight Accelo's automation features, which significantly reduce time spent on repetitive tasks. Users appreciate how these automations lower administrative overhead, allowing teams to focus on more strategic activities rather than manual processes.
According to recent feedback, Scoro's superior support quality is evident, with users rating it highly for responsiveness and helpfulness. In contrast, while Accelo's support is also well-regarded, it does not quite match the level of satisfaction reported by Scoro users.
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When are you coming up with more new exciting features
2 Comments
MG
Best way to find out about upcoming features is to check out the Accelo Blog page. https://www.accelo.com/resources/blog/Read more
New features ahead?
2 Comments
MG
Check out the Accleo Blog page - https://www.accelo.com/resources/blog/Read more
Does Accelo offer Customer Support?
2 Comments
VB
Their customer support is pretty awesome. Being in Australia, I was worried about time differences with responses, but the whole team responds within 12...Read more
I feel like Outlook has the capacity to do a few of what Scoro can do, but the tools that scoro provides like automatically generating quotations and weekly...Read more
Any plans of creating platform for community to share best practises, tips and knowledge?
1 Comment
Official Response from Scoro
This is definitely in our future plans. In the meantime, keep an eye on our blog (scoro.com/blog) to see the latest product updates and compelling topics. If...Read more
How do I integrate Scoro with QuickBooks - and maintain the ability to download all my QB data?
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