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Microsoft Copilot

By Microsoft

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4.4 out of 5 stars

How would you rate your experience with Microsoft Copilot?

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Microsoft Copilot Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Microsoft Copilot Integrations

(10)
Integration information sourced from real user reviews.
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Microsoft Copilot Reviews (137)

Reviews

Microsoft Copilot Reviews (137)

4.4
137 reviews

Pros & Cons

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DB
Junior Manager
Mid-Market (51-1000 emp.)
"Microsoft Copilot"
What do you like best about Microsoft Copilot?

I like photo generation of Microsoft Copilot. Photo generation is very fast and realistic. Also if we asked about any information to Microsoft Copilot it provides information very fast with minimum characters. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

I don't like about Microsoft Copilot is about it has not a deep research features. If I want a lengthy answer of a question then Microsoft Copilot answer with very few characters. Microsoft Copilot don't answer a lengthy question with step by step. Review collected by and hosted on G2.com.

Thang S.
TS
Technical Recruiter
Staffing and Recruiting
Mid-Market (51-1000 emp.)
"The Perfect Tech Recruiter's Assistant"
What do you like best about Microsoft Copilot?

I love Microsoft Copilot because it is a comprehensive tool that supports my role as a Technical Recruiter in numerous ways. It effectively helps me in understanding complex technical job descriptions, crafting compelling selling summaries for candidates, and conducting thorough research on a multitude of technical skills. Its capability to generate concise Boolean search strings is a standout feature, significantly streamlining my workflow. Being free and providing accurate, factual responses according to my prompts adds immense value, allowing me to interact with it continuously throughout the day. The synchronization feature between my desktop and mobile devices ensures seamless access to my conversations and data across platforms, enabling versatility when I'm away from my keyboard. Additionally, I appreciate how easy it was to set up; simply downloading, installing, and creating an account allowed me to start leveraging its wide-ranging functionalities immediately. These features collectively elevate my efficiency and effectiveness, making Microsoft Copilot an indispensable companion in my professional toolkit. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

I think Microsoft Copilot is already meeting my needs quite well, but if I were to consider any enhancement, it would be the addition of video processing capability. I understand that this might be a significant feature to request, but it could further enhance the functionality and usefulness of the software. Review collected by and hosted on G2.com.

PB
Customer Experience Manager
Small-Business (50 or fewer emp.)
"Microsoft Copilot adds real value to our community communications"
What do you like best about Microsoft Copilot?

At Me And My Golf, I have used Microsoft Copilot alongside Perplexity, ChatGPT, Grok, and Gemini to manage community communications. What sets Copilot apart is its smooth integration with everyday tools, allowing me to create content directly within Outlook or Word, quickly summarize discussions, and draft messages efficiently. It assists me in organizing posts, responding to questions, and maintaining active conversations, all without the need to constantly switch between different platforms. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

At times, I find that Copilot’s responses can be less adaptable or imaginative than those from Perplexity or ChatGPT, particularly when dealing with topics that require more nuance or context. Adjusting the tone or tailoring the output often requires a bit more work as well. Review collected by and hosted on G2.com.

KOSTIANTYN S.
KS
Creative Copywriter
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Cost-Effective AI with User-Friendly Experience and Free GPT-5 Access"
What do you like best about Microsoft Copilot?

Since I started to use AI, a problem has appeared in choosing a provider with a plan that saves cost. But it depends on whether I use a service every day to cover limits. If paying for the year, and limits are not out, the gap is visible. So, it was a reason not to continue a subscription to my last provider of GPT-4.

Now, when I use five AI chatbots, I find it good to save money by using economy plans. Microsoft Copilot gives it, providing access to GPT-5 for free—at least, I didn't pay for it. Whether I don't require extra limits, I can evaluate other sides like a user-friendly dialog. Even in a fast version, it gives responses humanely. Of course, what to pay attention to is its propositions for continuation, if the result is to be completed. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

Meanwhile, I find no moments to claim because I use a free version. There are no mentions of what limits a free version has, so it would be better to have a spare chatbot in case the conversation time expires abruptly.

Occasionally, the chatbot responds with stubbornness, e.g., you can't change any personal data during the conversation, even if it doesn't seem correct. Review collected by and hosted on G2.com.

AB
Engineer
Enterprise (> 1000 emp.)
"Microsoft Copilot- My personal assistant at work."
What do you like best about Microsoft Copilot?

The thing which I like the most is that Copilot gives to the point answers to the questions I ask. I use it on a daily basis to ease out my tasks. I improve my mailing language using it to make them look much more formal and appealing to the clients. Other than that, if I get struck somewhere in my work, I get quick solutions by asking it to copilot. Other than that, it's integration with Microsoft office makes my work easier when dealing with excel or PowerPoint. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

The main thing which I dislike is that, sometimes the responses are out of context, and I need to give a detailed prompt. The integrations can also be improved as it takes 2-3 trials to get the accurate response. It also struggles when I provide a large dataset to analyse and ask questions. In such cases, the responses come out to be inaccurate. Review collected by and hosted on G2.com.

Balkishan N.
BN
Senior Software Engineer
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Microsoft Copilot Explained: Strengths, Limitations, and Real Use Cases"
What do you like best about Microsoft Copilot?

1) Productivity boost: Helps speed up repetitive tasks (drafting emails, generating code snippets, summarizing documents, etc.).

2) Seamless integration: Works inside Microsoft 365 apps (Word, Excel, Outlook, Teams) and developer tools (VS Code, GitHub).

3) Natural language interface: You can use plain English queries instead of learning specific commands.

4) Idea generation: Useful for brainstorming, drafting first versions of documents, and exploring code approaches.

5) Context awareness: Can pull context from documents, chats, or code to provide relevant suggestions. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

1) Performance issues: Sometimes feels slow to respond, especially with large files or long prompts.

2) Struggles with scale: Can misbehave or give errors on large documents/codebases.

3) Inaccuracy with technical queries: When I updating Kubernetes JS client 1.3.0, it can provide outdated or incorrect guidance — AI tends to “hallucinate” when handling niche, fast-changing libraries.

4) Limited control: Suggestions may not always be precise or customizable enough for complex workflows.

5) Over-reliance risk: Users may depend on it without double-checking, which is risky in technical or business-critical scenarios.

6) Licensing cost: Requires an additional license, which may not feel justified if usage is light or inconsistent. Review collected by and hosted on G2.com.

Sidath P.
SP
Software Engineer
Small-Business (50 or fewer emp.)
"A powerful productivity booster for everyday workflows"
What do you like best about Microsoft Copilot?

What I like best about Microsoft Copilot is how seamlessly it integrates with Microsoft 365 applications such as Word, Excel, and Outlook. It saves time by generating drafts, analyzing data, and summarizing long threads or documents within seconds. The natural language prompts make it very easy to use, even for someone who is not highly technical. For repetitive or research-heavy tasks, it feels like having a personal assistant built into my workspace, which improves both productivity and focus. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

While Copilot is extremely useful, there are moments where the generated content can be too generic or require refinement, especially for complex or highly specialized tasks. Occasionally, it struggles with context retention across longer documents or emails. Additionally, since it’s cloud-driven, performance can vary depending on connectivity. Pricing can also be a concern for smaller organizations, as the added subscription cost may not always feel justified unless the tool is used frequently. Review collected by and hosted on G2.com.

Robert D.
RD
IT Manager
Mid-Market (51-1000 emp.)
"Boosts Efficiency, But Accuracy and Cost Need Improvement"
What do you like best about Microsoft Copilot?

This is a highly effective, human-centric AI assistant. It can be connected to our tenant, allowing it to access all available work documentation and generate summaries and insights. Creating a simple agent and sharing it is straightforward. The tool is widely used throughout the business to enhance efficiency and save time. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

The licensing cost can be quite high. Additionally, it often produces hallucinations and requires close monitoring. In my experience, it does not perform as well as AI tools that are specifically designed for certain domains. Review collected by and hosted on G2.com.

Danielle L.
DL
freelancer
Small-Business (50 or fewer emp.)
"Natural Integration, Maximizes Productivity"
What do you like best about Microsoft Copilot?

I love how using Microsoft Copilot feels natural as I work. It understands the context from my documents and chats, which means I don’t have to explain everything in detail. The suggestions it provides are incredibly relevant and align with what I'm doing. I find its ability to draft emails and summarize documents while multitasking highly efficient, which significantly streamlines my workflow by handling repetitive writing and research tasks in one place. Furthermore, its setup was very easy, making the transition to adopting this tool seamless. My great experience with Microsoft Copilot is evident by my likelihood of recommending it, which I rated a 10. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

I find that Microsoft Copilot sometimes struggles with very specific instructions or niche topics. Instead of providing targeted feedback, it gives generic answers, requiring me to double-check the details to ensure accuracy. Review collected by and hosted on G2.com.

Twinkle K.
TK
Talent Attraction Specialist
Enterprise (> 1000 emp.)
"My best friend at work - Microsoft Copilot"
What do you like best about Microsoft Copilot?

It is very very proactive and always prepare me for my upcoming meetings or events at my workplace. It works like a quick search engine and searches through all my emails, messages, files, meetings and transcripts to get me what I exactly need. I use it almost every minute to get things done quickly. It integrates well with my outlook and Microsoft Teams. Review collected by and hosted on G2.com.

What do you dislike about Microsoft Copilot?

There is nothing specific which I dislike about it except one think that it needs more clarification sometimes whenever I request it something which is open ended for it. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

9 months

Perceived Cost

$$$$$
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Microsoft Copilot Features
Personalization
Route To Human
Natural Language Understanding (NLU)
Conversation Editor
Integration
Human-In-The-Loop
Sales Follow-Up
Customer Interaction Automation
Lead Generation
Independent Decision Making
Adaptive Responses
Task Execution