# Best AI Agents For Business Operations for Medium-Sized Businesses

## How Many AI Agents For Business Operations Products Does G2 Track?

**Total Products under this Category:** 1,587

### Category Stats (Aug 2026)

- **Average Rating:** 4.58/5 (↓0.02 vs Jul 2026) The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** MyOperator (+7.61%) - Among all products in this category, MyOperator recorded the largest rating increase compared to last month

_Last updated: August 01, 2026_

## How Does G2 Rank AI Agents For Business Operations Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 173,600+ Authentic Reviews
- 1,587+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for AI Agents For Business Operations
 ![G2 Grid® for AI Agents For Business Operations plotting products by satisfaction and market presence](https://www.g2.com/categories/ai-agents-for-business-operations/grids.png?focus%5B%5D=82623&focus%5B%5D=12139&focus%5B%5D=1594735&focus%5B%5D=39215&focus%5B%5D=25675&focus%5B%5D=90225&focus%5B%5D=278&focus%5B%5D=364)

Highlighted products: Notion, Guru, Microsoft Copilot, SOCi, ClickUp, Qualified, Asana, and HubSpot Marketing Hub.

Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agents-for-business-operations/grids.json?focus%5B%5D=notion&focus%5B%5D=guru&focus%5B%5D=microsoft-microsoft-copilot&focus%5B%5D=soci&focus%5B%5D=clickup&focus%5B%5D=qualified&focus%5B%5D=asana&focus%5B%5D=hubspot-marketing-hub&segment=mid-market)

**Sponsored**

### Lyzr.ai

Lyzr is an enterprise AI agent platform that helps organizations design, deploy, and operate autonomous and semi-autonomous agents across business functions such as customer service, sales, human resources, finance, and IT. The platform brings together an agent framework, a low-code studio, and a central control plane, so teams can move AI initiatives from pilot to full production with consistency and oversight. Organizations use it to build task-specific agents for secure knowledge assistance, retrieval-augmented search, and multi-step workflow automation, improving how work gets done while keeping data protected. Lyzr is built for enterprises that want to adopt AI without replacing the systems they already run. Its model-agnostic architecture lets teams work with their preferred language models and switch between them as needs change, with no re-architecting required. The same flexibility extends to deployment: agents can run in a private cloud, a single-tenant setup, or fully on-premise, so organizations keep control of their data and operations. Governance, observability, and auditability are part of the platform itself, which is what makes Lyzr suitable for compliance-sensitive teams and production-grade reliability. At the core of the platform is an agent framework paired with Architect and Agent Studio, which together support single-task and multi-agent workflows through code, low-code, or no-code. A central registry gives teams monitoring, access control, versioning, and traceable execution logs across every agent, regardless of who built it or on which framework. Connectors, SDKs, and APIs link agents to existing tools such as CRMs, ERPs, ITSM systems, data lakes, and messaging platforms, so agents operate inside current processes rather than replacing them. The result is a faster path from prototype to production, supported by reusable components and ready-made integrations. Built-in governance keeps regulated teams audit-ready, while simulation, evaluation workflows, and version and rollback controls reduce operational risk before and after agents go live. Because integration effort stays low and models and pipelines remain interchangeable, organizations can orchestrate the systems they already have and evolve over time without being locked into a single vendor. Typical use cases include secure knowledge assistants and retrieval-augmented search for employees and customers, customer support agents that handle classification, drafting, and resolution, and sales agents that support account research, outreach sequencing, and meeting scheduling. Lyzr also powers back-office automation across HR, finance, and IT service management, making it a practical choice for cross-team, multi-step processes that need coordination across several tools and data sources.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=2437&secure%5Bchosen_at%5D=2026-08-05T04%3A21%3A21Z&secure%5Bdisplayable_resource_id%5D=2437&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=2437&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1415479&secure%5Bresource_id%5D=2437&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-agents-for-business-operations%2Fmid-market&secure%5Btoken%5D=bb28fd9ff09af508f62a8e92acbf1d5cf39d7b2c8353760e67df9d1551e5daf8&secure%5Burl%5D=https%3A%2F%2Fwww.lyzr.ai%2Fbook-demo%2F%3Futm_source%3DG2&secure%5Burl_type%5D=custom_url)

### [Notion](https://www.g2.com/products/notion/reviews)

Notion is the connected AI workspace that brings all work together in a tool that adapts to every team—with AI to find answers and automate busywork. It's one place for search, manage projects, capture notes and company knowledge, and collaborate as a team. Millions love Notion because it increases productivity, reduces tools & costs, and empowers everyone to do their best work. Unlike fragmented, rigid software, Notion connects work into one tool that’s customizable and people love to use. Now you have beautiful tools to build your life’s work.

**Average Rating:** 4.6/5.0

**Total Reviews:** 12,393

#### How Do G2 Users Rate Notion?

- **Personalization:** 9.9/10 (Category avg: 8.8/10)
- **Natural Language Understanding (NLU):** 9.1/10 (Category avg: 8.8/10)
- **Route To Human:** 9.1/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Notion?

- **Seller:** [Notion](https://www.g2.com/sellers/notion-2026-07-28)
- **Company Website:** www.notion.com
- **Year Founded:** 2016
- **HQ Location:** San Francisco, California
- **Twitter:** @NotionHQ  
518,653 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=399e9697986146b6547e3d94bc17ba8f8319eab9f75fe02bef5adbd86876f603&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnotionhq%2F&secure%5Burl_type%5D=linkedin_company_website)  
5,802 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Student
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 62% Small, 24% Medium

#### What Do G2 Reviewers Say About Notion?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Notion's **ease of use** enhances collaboration and organization, making workflows more intuitive and efficient.
- Users appreciate the **versatile features** of Notion, enhancing organization and productivity across various projects and documentation.
- Users appreciate the **AI integration** in Notion, enhancing organization and automating repetitive tasks effectively.
- Users find Notion **intuitive and easy to use** , significantly improving organization and enhancing overall productivity for their businesses.
- Users value the **organizational capabilities** of Notion, enhancing workflow and productivity through versatile features and AI tools.

##### Cons

- Users find the **learning curve challenging** , often struggling with navigation and editing in Notion's expansive features.
- Users find Notion's **limited features** restrictive, hoping for enhanced design options and AI integration improvements.
- Users find Notion's interface **difficult to navigate** , with a steep learning curve for new users and formatting challenges.
- Users find Notion lacking in **essential features** , leading to workarounds and a less optimized experience for complex tasks.
- Users struggle with **usage limitations** , particularly when managing larger projects and basic document creation tasks in Notion.

#### What Are Recent G2 Reviews of Notion?

**["Notion makes work easier"](https://www.g2.com/survey_responses/notion-review-13207294)**

**Rating:** 4.0/5.0 stars

_— SHINY S._

[Read full review](https://www.g2.com/survey_responses/notion-review-13207294)

**["Notion all in one prodcutivity tool"](https://www.g2.com/survey_responses/notion-review-8989547)**

**Rating:** 5.0/5.0 stars

_— Shaddy ._

[Read full review](https://www.g2.com/survey_responses/notion-review-8989547)

### [Guru](https://www.g2.com/pt/products/guru/reviews)

Guru é a Fonte de Verdade de IA para sua empresa — uma plataforma de conhecimento de IA que conecta tudo o que suas equipes sabem, tornando-o acessível em todos os lugares onde você trabalha e mantendo-o preciso automaticamente. Guru unifica os aplicativos, chats e documentos da sua empresa em uma camada de conhecimento governada, fornecendo respostas citadas e conscientes de permissões, chat e pesquisa através do Slack, Teams, seu navegador ou até mesmo outras IAs como ChatGPT e Claude. Cada resposta é fundamentada em conhecimento verificado, com verificação e linhagem embutidas para garantir confiança, conformidade e segurança em escala. Conecte seu conhecimento. Acesse-o em todos os lugares. Construa confiança — automaticamente.

**Average Rating:** 4.7/5.0

**Total Reviews:** 2,260

#### How Do G2 Users Rate Guru?

- **Personalização:** 9.1/10 (Category avg: 8.8/10)
- **Compreensão de linguagem natural (NLU):** 8.8/10 (Category avg: 8.8/10)
- **Rota para o Ser Humano:** 9.3/10 (Category avg: 8.8/10)
- **the product tem sido um bom parceiro comercial?:** 9.4/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Guru?

- **Vendedor:** [Guru](https://www.g2.com/pt/sellers/guru)
- **Website da Empresa:** www.getguru.com
- **Ano de Fundação:** 2013
- **Localização da Sede:** Philadelphia, PA
- **Twitter:** @Guru\_HQ  
4,242 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=19ff193313849e591b470d6c852ca2cf23c86f159e6390dcb3ef3d9dcf8302d6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F5129180%2F&secure%5Burl_type%5D=linkedin_company_website)  
2,537 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Representante de Atendimento ao Cliente, Gerente de Sucesso do Cliente
- **Top Industries:** Software de Computador, Tecnologia da Informação e Serviços
- **Company Size:** 59% Medium, 29% Large

#### What Do G2 Reviewers Say About Guru?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários acham a **facilidade de uso** no Guru impressionante, graças à sua interface intuitiva e navegação direta.
- Os usuários apreciam a **velocidade e confiabilidade** do Guru, melhorando a eficiência do fluxo de trabalho com informações verificadas e de fácil acesso.
- Os usuários adoram o Guru por sua **gestão abrangente de informações** , tornando fácil capturar, organizar e recuperar conhecimento de forma eficaz.
- Os usuários valorizam o **fácil acesso** à informação com o Guru, melhorando a produtividade diária e a eficiência do treinamento.
- Os usuários valorizam a **precisão das informações** fornecidas pelo Guru, permitindo respostas rápidas e confiáveis dentro de seu fluxo de trabalho.

##### Cons

- Os usuários acham que a **funcionalidade de busca pode ser lenta** , especialmente ao gerenciar conteúdo e coleções extensas.
- Os usuários acham a **pesquisa ineficiente** , frequentemente experimentando resultados lentos e correspondências irrelevantes, apesar de terem conteúdo salvo.
- Os usuários encontram **problemas de funcionalidade de busca** com resultados lentos e reconhecimento de palavras-chave deficiente, complicando a recuperação de informações.
- Os usuários acham a **busca ineficiente** no Guru frustrante, pois muitas vezes fornece resultados genéricos e requer esforço constante da equipe.
- Os usuários encontram **desafios organizacionais** no Guru, com busca lenta e gerenciamento de conteúdo complicado para coleções maiores.

#### What Are Recent G2 Reviews of Guru?

**["A Verificação Automatizada Mantém Nosso Repositório de Conhecimento Confiável"](https://www.g2.com/pt/survey_responses/guru-review-12959405)**

**Rating:** 5.0/5.0 stars

_— Dairon P._

[Read full review](https://www.g2.com/pt/survey_responses/guru-review-12959405)

**["Uma plataforma de conhecimento rápida e fácil de usar com espaço para crescer"](https://www.g2.com/pt/survey_responses/guru-review-11254414)**

**Rating:** 5.0/5.0 stars

_— Iasmin L._

[Read full review](https://www.g2.com/pt/survey_responses/guru-review-11254414)

#### What Are G2 Users Discussing About Guru?

- [O que o Guru faz?](https://www.g2.com/pt/discussions/what-does-guru-do) - 3 comments
- [How do I use the Guru app?](https://www.g2.com/pt/discussions/how-do-i-use-the-guru-app) - 1 upvote
- [O que é a plataforma Guru?](https://www.g2.com/pt/discussions/guru-what-is-guru-platform) - 2 comments
- [What is Guru software?](https://www.g2.com/pt/discussions/what-is-guru-software) - 1 upvote

### [Microsoft Copilot](https://www.g2.com/pt/products/microsoft-microsoft-copilot/reviews)

Microsoft Copilot é um assistente avançado com tecnologia de IA projetado para aumentar a produtividade e otimizar fluxos de trabalho em várias aplicações da Microsoft. Ao integrar-se perfeitamente com ferramentas como Word, Excel, PowerPoint e Teams, o Copilot oferece sugestões inteligentes, automatiza tarefas repetitivas e fornece insights em tempo real, permitindo que os usuários trabalhem de forma mais eficiente e criativa. Principais Características e Funcionalidades: - Assistência Inteligente: O Copilot utiliza IA avançada para entender o contexto e fornecer sugestões relevantes, ajudando os usuários a redigir documentos, criar apresentações e analisar dados de forma mais eficaz. - Automação de Tarefas Repetitivas: Ao automatizar processos rotineiros, o Copilot reduz o esforço manual, permitindo que os usuários se concentrem em atividades mais estratégicas. - Integração Sem Costura: O Copilot se integra suavemente com as aplicações do Microsoft 365, garantindo uma experiência de usuário coesa sem a necessidade de software adicional. - Colaboração em Tempo Real: Melhora o trabalho em equipe ao oferecer sugestões e insights em tempo real durante sessões colaborativas em aplicações como o Teams. - Insights Baseados em Dados: Analisa dados para fornecer insights acionáveis, auxiliando na tomada de decisões informadas e no desenvolvimento de estratégias. Valor Principal e Benefícios para o Usuário: O Microsoft Copilot aborda os desafios comuns de tarefas demoradas e sobrecarga de informações, proporcionando automação inteligente e insights. Os usuários se beneficiam de maior eficiência, redução da carga de trabalho manual e aumento da criatividade. Ao otimizar fluxos de trabalho e oferecer assistência em tempo real, o Copilot capacita os profissionais a focarem em tarefas de alto valor, impulsionando, em última análise, a produtividade e a inovação dentro das organizações.

**Average Rating:** 4.4/5.0

**Total Reviews:** 300

#### How Do G2 Users Rate Microsoft Copilot?

- **Personalização:** 8.9/10 (Category avg: 8.8/10)
- **Compreensão de linguagem natural (NLU):** 8.7/10 (Category avg: 8.8/10)
- **Rota para o Ser Humano:** 7.7/10 (Category avg: 8.8/10)
- **the product tem sido um bom parceiro comercial?:** 8.7/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Microsoft Copilot?

- **Vendedor:** [Microsoft](https://www.g2.com/pt/sellers/microsoft)
- **Ano de Fundação:** 1975
- **Localização da Sede:** Redmond, Washington
- **Twitter:** @microsoft  
13,091,739 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website)  
231,632 funcionários no LinkedIn®
- **Propriedade:** MSFT

#### Who Uses This Product?

- **Who Uses This:** Engenheiro de Software, Gerente de Projetos
- **Top Industries:** Tecnologia da Informação e Serviços, Software de Computador
- **Company Size:** 34% Small, 34% Large

#### What Do G2 Reviewers Say About Microsoft Copilot?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários apreciam a **facilidade de uso** do Microsoft Copilot, achando-o agradavelmente surpreendente e fácil de usar.
- Os usuários apreciam a **eficiência** do Microsoft Copilot, que simplifica tarefas mundanas e aumenta a produtividade em aplicativos.
- Os usuários acham o Microsoft Copilot uma **ferramenta extremamente útil** , tornando as tarefas diárias e a produtividade muito mais fáceis.
- Os usuários apreciam a **integração perfeita** do Microsoft Copilot com aplicativos, aumentando a produtividade e a eficiência do fluxo de trabalho.
- Os usuários apreciam a **integração perfeita** do Microsoft Copilot com o Microsoft 365, aumentando a produtividade e fornecendo assistência inteligente.

##### Cons

- Os usuários relatam **imprecisão nas respostas** , exigindo múltiplos prompts para sugestões contextualmente relevantes e precisas.
- Os usuários relatam uma **compreensão deficiente** do Microsoft Copilot, levando a respostas imprecisas e fora de contexto.
- Os usuários destacam as **limitações de uso** do Microsoft Copilot, citando limites de chat e problemas de precisão como principais preocupações.
- Os usuários enfrentam **problemas de precisão** com o Microsoft Copilot, frequentemente recebendo falsidades ou saídas incompletas em seus projetos.
- Os usuários acham a **capacidade de chat limitada** e as imprecisões do Microsoft Copilot decepcionantes em comparação com alternativas como o ChatGPT.

#### What Are Recent G2 Reviews of Microsoft Copilot?

**["Integração perfeita do MicoSoft + MicroSoft365 que economiza tempo"](https://www.g2.com/pt/survey_responses/microsoft-copilot-review-13084839)**

**Rating:** 5.0/5.0 stars

_— Sukirti K._

[Read full review](https://www.g2.com/pt/survey_responses/microsoft-copilot-review-13084839)

**["Impulsiona a Produtividade e Criatividade Dentro dos Aplicativos da Microsoft"](https://www.g2.com/pt/survey_responses/microsoft-copilot-review-11946877)**

**Rating:** 4.0/5.0 stars

_— William Adrian C._

[Read full review](https://www.g2.com/pt/survey_responses/microsoft-copilot-review-11946877)

### [ClickUp](https://www.g2.com/pt/products/clickup/reviews)

ClickUp é o primeiro Espaço de Trabalho Convergente de IA do mundo, reunindo todos os aplicativos de trabalho, dados e fluxos de trabalho. ClickUp elimina todas as formas de dispersão de trabalho para fornecer 100% de contexto e um único lugar para humanos e agentes trabalharem juntos. Confiado por mais de 20 milhões de usuários em todo o mundo, ClickUp tem a missão de maximizar a produtividade humana.

**Average Rating:** 4.6/5.0

**Total Reviews:** 12,961

#### How Do G2 Users Rate ClickUp?

- **Personalização:** 9.0/10 (Category avg: 8.8/10)
- **Compreensão de linguagem natural (NLU):** 8.5/10 (Category avg: 8.8/10)
- **Rota para o Ser Humano:** 8.8/10 (Category avg: 8.8/10)
- **the product tem sido um bom parceiro comercial?:** 9.0/10 (Category avg: 9.2/10)

#### Who Is the Company Behind ClickUp?

- **Vendedor:** [ClickUp](https://www.g2.com/pt/sellers/clickup)
- **Website da Empresa:** ClickUp.com
- **Ano de Fundação:** 2017
- **Localização da Sede:** San Diego, California
- **Twitter:** @clickup  
69,539 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=12451d66d580078c16b08985ccc98dcf8d832565fb04a9665439cfd4f2a74fa7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F12949663%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,526 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Gerente de Projetos
- **Top Industries:** Marketing e Publicidade, Software de Computador
- **Company Size:** 77% Small, 19% Medium

#### What Do G2 Reviewers Say About ClickUp?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários elogiam o ClickUp por sua **facilidade de uso** , melhorando a colaboração e a eficiência do gerenciamento de projetos sem esforço.
- Os usuários valorizam as **robustas capacidades de gerenciamento de tarefas** do ClickUp, melhorando a organização, a produtividade e a eficiência geral do fluxo de trabalho.
- Os usuários valorizam os **recursos robustos e a flexibilidade** do ClickUp, aumentando significativamente a produtividade e a visibilidade dos projetos entre as equipes.
- Os usuários apreciam a **flexibilidade e a integração abrangente** do ClickUp, melhorando a eficiência do trabalho em equipe e a execução de projetos.
- Os usuários apreciam a **colaboração eficaz** do ClickUp, permitindo um trabalho em equipe e gerenciamento de tarefas sem interrupções em uma única plataforma.

##### Cons

- Os usuários acham **frustrante a falta de recursos** no ClickUp, especialmente quando ferramentas cruciais são restringidas por paywalls e limites.
- Os usuários acham que a **curva de aprendizado para iniciantes** é desafiadora, exigindo tempo para se adaptar e dominar o sistema.
- Os usuários acham que o ClickUp tem **recursos limitados** , faltando integrações e funcionalidades complexas, impactando a usabilidade e flexibilidade.
- Os usuários acham a interface do ClickUp **não intuitiva** , complicando a descoberta de recursos e a experiência geral do usuário.
- Os usuários relatam experimentar **tempos de carregamento lentos** no ClickUp, impactando a eficiência geral e a experiência do usuário.

#### What Are Recent G2 Reviews of ClickUp?

**["MELHOR Ferramenta de Gestão de Projetos e Painel de Controle do Planeta"](https://www.g2.com/pt/survey_responses/clickup-review-6899099)**

**Rating:** 4.5/5.0 stars

_— Katrina J._

[Read full review](https://www.g2.com/pt/survey_responses/clickup-review-6899099)

**["Ótimo assistente para gestão de projetos de organizações sem fins lucrativos"](https://www.g2.com/pt/survey_responses/clickup-review-13121694)**

**Rating:** 4.0/5.0 stars

_— sseremba m._

[Read full review](https://www.g2.com/pt/survey_responses/clickup-review-13121694)

#### What Are G2 Users Discussing About ClickUp?

- [Quais recursos do ClickUp o tornam uma escolha preferida para gerenciamento de projetos em equipes ágeis?](https://www.g2.com/pt/discussions/what-features-of-clickup-make-it-a-preferred-choice-for-project-management-in-agile-teams) - 6 comments, 6 upvotes
- [Para que serve o ClickUp?](https://www.g2.com/pt/discussions/what-is-clickup-used-for) - 10 comments, 4 upvotes
- [Does Google use ClickUp?](https://www.g2.com/pt/discussions/does-google-use-clickup) - 4 comments, 3 upvotes
- [Quem usa o ClickUp?](https://www.g2.com/pt/discussions/who-uses-clickup) - 14 comments, 4 upvotes
- [O ClickUp é realmente gratuito?](https://www.g2.com/pt/discussions/is-clickup-really-free) - 12 comments, 3 upvotes

### [SOCi](https://www.g2.com/products/soci/reviews)

SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world’s first agentic workforce. Built specifically for distributed brands, SOCi’s brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews — ensuring every location is visible, discoverable, and growing in today’s geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World’s Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done — intelligently, consistently, and at scale. Learn more at www.soci.ai or contact hello@soci.ai MEET SOCi GENIUS AGENTS: Trained on your brand, data, and guidelines, Genius Agents work 24/7 across every location, managing local search, social, and reputation for you. Local search, social, and reputation are all connected. When Genius Agents work together, sharing insights and coordinating plans, they unlock even greater value. Genius Local Search Agent: Drives local SEO and AI search visibility by analyzing signals, optimizing listings, and publishing Google Posts. Genius Social Agent: Publishes and manages social content and engagements, guided by customer signals and market trends. Genius Reputation Agent: Responds to all reviews, analyzes surveys, and uses customer feedback to uncover insights and sentiment trends. ADDITIONAL SOLUTIONS: Pages: Create customizable, search-optimized local landing pages to maximize visibility and drive conversions. Locators: Make it easy for customers to find your nearby locations and products with SEO-friendly locator pages. Boost & Ads: Auto-generate and deploy hyper-localized ad campaigns across all your locations, tailored to local audiences. Forms & Surveys: Automate localized forms and surveys across every location to capture customer insights, generate leads, manage feedback, and collect first-party data.

**Average Rating:** 4.5/5.0

**Total Reviews:** 4,493

#### How Do G2 Users Rate SOCi?

- **Personalization:** 8.8/10 (Category avg: 8.8/10)
- **Natural Language Understanding (NLU):** 8.5/10 (Category avg: 8.8/10)
- **Route To Human:** 8.9/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.2/10)

#### Who Is the Company Behind SOCi?

- **Seller:** [SOCi](https://www.g2.com/sellers/soci)
- **Company Website:** www.soci.ai
- **Year Founded:** 2012
- **HQ Location:** San Diego, California
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4f30660293f046bdf007cf6ccdb8a88b1f8ee00b070671c1b2c97987b513b045&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsoci-inc-%2F&secure%5Burl_type%5D=linkedin_company_website)  
624 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Property Manager
- **Top Industries:** Real Estate, Marketing and Advertising
- **Company Size:** 50% Small, 29% Medium

#### What Do G2 Reviewers Say About SOCi?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of SOCi, enjoying hassle-free onboarding and simple content management across platforms.
- Users value the **easy and convenient post scheduling** of SOCi, allowing them to stay organized and efficient.
- Users find SOCi **exceptionally helpful** for managing reviews and social media, with easy setup and responsive support.
- Users value the **centralized management** of SOCi, as it simplifies their social media handling and saves time.
- Users praise SOCi for its **ease of scheduling** , enabling effective management of social media across multiple platforms seamlessly.

##### Cons

- Users criticize SOCi for **missing features** such as robust customizations and improved reporting capabilities, impacting efficiency.
- Users find SOCi has **limited features** , lacking options for customization and necessary tools for effective social media management.
- Users are frustrated by **posting issues** in SOCi, including lack of calendar integration and inability to delete posts.
- Users note a **steep learning curve** for SOCi, requiring time and additional training to feel proficient.
- Users feel that SOCi requires **improvement in accuracy and flexibility** for reporting and listings management.

#### What Are Recent G2 Reviews of SOCi?

**["Soci for Social Activities"](https://www.g2.com/survey_responses/soci-review-12240892)**

**Rating:** 5.0/5.0 stars

_— Dr Samita C._

[Read full review](https://www.g2.com/survey_responses/soci-review-12240892)

**["SOCI streamlines social media management, boosting online presence and accountability"](https://www.g2.com/survey_responses/soci-review-9655437)**

**Rating:** 5.0/5.0 stars

_— Stephanie O._

[Read full review](https://www.g2.com/survey_responses/soci-review-9655437)

### [Qualified](https://www.g2.com/pt/products/qualified/reviews)

A Qualified é a plataforma de Marketing Agente para empresas B2B ao redor do mundo. Com sede em São Francisco, a Qualified foi criada para modernizar e maximizar a geração de pipeline de entrada com Piper, o Agente SDR de IA. Piper envolve autonomamente os visitantes do site, captura leads e os converte em pipeline sem intervenção humana. Com Piper, a Qualified está transformando a geração de pipeline como a conhecemos hoje. Seu site é a porta de entrada para o seu negócio e o auge da geração de pipeline, mas o que acontece quando compradores interessados querem saber mais? Eles preenchem um formulário na web e seguem em frente. Esses leads são adicionados a uma fila para que um Representante de Desenvolvimento de Vendas (SDR) de entrada faça o acompanhamento e os nutra para o pipeline da sua equipe de vendas. Quanto tempo leva para um lead de entrada receber uma resposta? Pode levar horas, senão dias. No mundo de vendas e marketing, a velocidade é crucial, pois 78% dos compradores escolhem o fornecedor que responde primeiro. O problema é que é impossível responder rapidamente com o processo atual porque é dolorosamente manual, consome tempo e depende da capacidade humana limitada. Mas não precisa ser assim. Na era da IA, podemos colocar a geração de pipeline no piloto automático. Conheça Piper, o Agente SDR de IA. Ela opera em todo o seu movimento de entrada e trabalha incansavelmente para converter compradores qualificados em pipeline, 24 horas por dia, 7 dias por semana. Piper sabe tudo sobre seus compradores. Ela perfila cada visitante do site para entender se eles são qualificados e em que estágio estão na jornada de compra, então trabalha em direção aos seus objetivos de conversão. Piper também transforma cada ponto de contato em seu site em uma oportunidade de conversão com chat ao vivo, agendamento de reuniões e ofertas de marketing personalizadas. Além disso, Piper trabalha na caixa de entrada para enviar e-mails de acompanhamento e nutrição rápidos e personalizados para cada lead. Centenas das principais marcas do mundo — incluindo Crunchbase, Demandbase, Greenhouse, Plaid e Suse — contrataram Piper, o Agente SDR de IA, para aumentar seu pipeline de entrada e estão vendo resultados comerciais reais e tangíveis.

**Average Rating:** 5.0/5.0

**Total Reviews:** 1,528

#### How Do G2 Users Rate Qualified?

- **Personalização:** 9.5/10 (Category avg: 8.8/10)
- **Compreensão de linguagem natural (NLU):** 9.6/10 (Category avg: 8.8/10)
- **Rota para o Ser Humano:** 9.6/10 (Category avg: 8.8/10)
- **the product tem sido um bom parceiro comercial?:** 9.9/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Qualified?

- **Vendedor:** [Salesforce](https://www.g2.com/pt/sellers/salesforce)
- **Website da Empresa:** www.salesforce.com
- **Ano de Fundação:** 1999
- **Localização da Sede:** San Francisco, CA
- **Twitter:** @salesforce  
579,511 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website)  
83,223 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Gerente de Operações de Marketing, Representante de Desenvolvimento de Vendas
- **Top Industries:** Software de Computador, Tecnologia da Informação e Serviços
- **Company Size:** 67% Medium, 21% Large

#### What Do G2 Reviewers Say About Qualified?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários elogiam o **suporte ao cliente excepcional** fornecido pela Qualified, melhorando significativamente a implementação e o valor contínuo.
- Os usuários consideram o **suporte dedicado e a visibilidade** da Qualified inestimáveis para a implementação bem-sucedida e otimização contínua.
- Os usuários elogiam o Qualified por sua **interface amigável e recursos inovadores** que melhoram a qualificação de leads e o engajamento.
- Os usuários valorizam a **facilidade de uso** do Qualified, tornando a integração e a maximização dos benefícios dos recursos contínuos e eficientes.
- Os usuários valorizam o **atendimento ao cliente excepcional** , sentindo-se apoiados por membros dedicados da equipe durante a implementação e além.

##### Cons

- Os usuários têm dificuldades com a **curva de aprendizado** do Qualified, especialmente em relação à usabilidade e intuitividade em várias áreas.
- Os usuários encontram as **funcionalidades ausentes** na funcionalidade de limite Qualificado, afetando a extração de dados e a experiência do usuário.
- Os usuários observam uma **curva de aprendizado acentuada** para usar o Qualified de forma eficaz, embora o suporte ajude a facilitar a transição.
- Os usuários desejam mais **opções de personalização** para elementos gráficos e atalhos específicos de experiência para melhorar a interação do usuário.
- Os usuários acham a **complexidade** das regras de roteamento e configuração desafiadora, exigindo tempo significativo e suporte para o domínio.

#### What Are Recent G2 Reviews of Qualified?

**["Plataforma SDR de IA Excepcional com Resultados Mensuráveis"](https://www.g2.com/pt/survey_responses/qualified-review-13144765)**

**Rating:** 5.0/5.0 stars

_— Kekul S._

[Read full review](https://www.g2.com/pt/survey_responses/qualified-review-13144765)

**["Experiências de Chat Intuitivas com SDR de IA Poderosa e Suporte Excepcional"](https://www.g2.com/pt/survey_responses/qualified-review-13183739)**

**Rating:** 5.0/5.0 stars

_— Stephanie A._

[Read full review](https://www.g2.com/pt/survey_responses/qualified-review-13183739)

#### What Are G2 Users Discussing About Qualified?

- [What is Qualified used for?](https://www.g2.com/pt/discussions/what-is-qualified-used-for)
- [What skills does a software developer need in 2020?](https://www.g2.com/pt/discussions/what-skills-does-a-software-developer-need-in-2020)
- [What qualities do you need to be a software developer?](https://www.g2.com/pt/discussions/what-qualities-do-you-need-to-be-a-software-developer)
- [What is qualified io?](https://www.g2.com/pt/discussions/what-is-qualified-io)

### [Asana](https://www.g2.com/pt/products/asana/reviews)

A Asana é uma plataforma líder em gestão de trabalho para colaboração entre humanos e IA. Mais de 170.000 clientes, como Accenture, Amazon, Anthropic e Suzuki, confiam na Asana para alinhar equipes e acelerar o impacto organizacional. Seja gerenciando iniciativas estratégicas, programas interfuncionais ou metas de toda a empresa, a Asana ajuda as organizações a trazer clareza à complexidade—transformando planos em ação com a IA trabalhando ao lado das equipes em cada etapa do caminho. Para saber mais, visite www.asana.com.

**Average Rating:** 4.4/5.0

**Total Reviews:** 13,279

#### How Do G2 Users Rate Asana?

- **Personalização:** 7.8/10 (Category avg: 8.8/10)
- **Compreensão de linguagem natural (NLU):** 7.3/10 (Category avg: 8.8/10)
- **Rota para o Ser Humano:** 8.9/10 (Category avg: 8.8/10)
- **the product tem sido um bom parceiro comercial?:** 8.7/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Asana?

- **Vendedor:** [Asana](https://www.g2.com/pt/sellers/asana)
- **Website da Empresa:** asana.com
- **Ano de Fundação:** 2008
- **Localização da Sede:** San Francisco, CA
- **Twitter:** @Asana  
119,913 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b0026cd552fc243cbff7e669b4f4f58fe6d8629fe0f9733833a1c30db945e3a4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F807257%2F&secure%5Burl_type%5D=linkedin_company_website)  
4,369 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Gerente de Projetos, Proprietário
- **Top Industries:** Marketing e Publicidade, Tecnologia da Informação e Serviços
- **Company Size:** 57% Small, 31% Medium

#### What Do G2 Reviewers Say About Asana?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários acham que o Asana tem uma **interface amigável** que melhora a colaboração e simplifica a gestão de tarefas de forma eficaz.
- Os usuários apreciam a **gestão eficaz de tarefas** com o Asana, melhorando a colaboração e ajudando a evitar o esgotamento nas atividades diárias.
- Os usuários apreciam os **recursos de fluxo de trabalho** do Asana, achando-o fácil de usar e eficaz para gerenciamento de projetos e colaboração em equipe.
- Os usuários valorizam os recursos de **colaboração eficaz em equipe** do Asana, melhorando as conexões de projeto e o gerenciamento geral do fluxo de trabalho.
- Os usuários valorizam o **rastreamento de tarefas amigável** no Asana, que simplifica o gerenciamento de prazos e aumenta a produtividade geral.

##### Cons

- Os usuários expressam frustração com a **falta de recursos** como rastreamento de tempo e duplicação de regras dentro dos projetos.
- Os usuários acham a **curva de aprendizado íngreme** devido a diretrizes pouco claras e funcionalidades complexas, dificultando o uso eficaz.
- Os usuários sentem que o Asana tem **recursos limitados** disponíveis sem um upgrade caro e uma curva de aprendizado difícil.
- Os usuários acham a **interface do usuário não intuitiva** , tornando a navegação e o gerenciamento de tarefas mais complicados do que o necessário.
- Os usuários acham que a **funcionalidade de busca é insuficiente** , tornando difícil localizar projetos e tarefas de forma eficiente.

#### What Are Recent G2 Reviews of Asana?

**["Gerenciamento de Projetos Intuitivo e Fácil de Navegar com Asana"](https://www.g2.com/pt/survey_responses/asana-review-13188270)**

**Rating:** 4.0/5.0 stars

_— Arra A._

[Read full review](https://www.g2.com/pt/survey_responses/asana-review-13188270)

**["Planejamento de Projetos e Gestão de Tarefas Suaves e Intuitivos no Asana."](https://www.g2.com/pt/survey_responses/asana-review-13196808)**

**Rating:** 4.5/5.0 stars

_— Saurav Kumar J._

[Read full review](https://www.g2.com/pt/survey_responses/asana-review-13196808)

#### What Are G2 Users Discussing About Asana?

- [How does Asana help organizations track OKRs and strategic goals?](https://www.g2.com/pt/discussions/how-does-asana-help-organizations-track-okrs-and-strategic-goals) - 1 comment, 2 upvotes
- [What apps and tools does Asana integrate with?](https://www.g2.com/pt/discussions/what-apps-and-tools-does-asana-integrate-with) - 1 comment, 2 upvotes
- [How does Asana use AI to help teams manage work?](https://www.g2.com/pt/discussions/how-does-asana-use-ai-to-help-teams-manage-work) - 1 comment, 2 upvotes
- [What makes Asana different from other project management and work management tools?](https://www.g2.com/pt/discussions/what-makes-asana-different-from-other-project-management-and-work-management-tools) - 1 comment, 2 upvotes
- [Is Asana worth it?](https://www.g2.com/pt/discussions/is-asana-worth-it) - 13 comments, 18 upvotes

### [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews)

Marketing Hub consolidates marketing tools and customer data into a unified platform, eliminating scattered point solutions and simplifying software management for modern marketing teams. Core Value Proposition: HubSpot's Marketing Hub solves three critical pain points stemming from disconnected software: fragmented customer data, inefficient execution, and wasted time on tool management. Built as part of the HubSpot CRM platform, Marketing Hub keeps customer data central to all marketing activities– enabling sales alignment and clear ROI tracking across the full platform. Key Capabilities: Unified Data Architecture: Marketing Hub stores all marketing tools and customer data on one platform. This eliminates data silos and provides complete customer context for personalized marketing at scale. Time Efficiency: Marketers save time previously spent switching between applications, reconciling data across systems, and troubleshooting integration issues that plague multi-tool marketing stacks. Smart CRM Integration: Because Marketing Hub operates as part of the HubSpot CRM platform rather than as a standalone tool, customer information, interaction history, and engagement data remain accessible within the marketing workflow without manual data transfer. Sales-Marketing Alignment: With the complete HubSpot CRM platform, marketing and sales teams work in alignment. Unified reporting ties marketing activities to revenue, proving ROI. Marketing Hub vs. Alternatives: Unlike individual marketing tools requiring manual integration and data transfer, Marketing Hub provides a native connection between email marketing, landing pages, social media management, and data analytics. This eliminates integration complexity and data sync challenges that fragment marketing operations. Marketing Hub delivers powerful capabilities without requiring extensive training, dedicated administrators, or technical implementation teams that complex enterprise platforms demand. Teams can adopt and use the system quickly, focusing on execution rather than software management. Who Should Use Marketing Hub: Marketing Hub serves marketing teams experiencing productivity loss from tool fragmentation, marketers requiring complete customer context for effective personalization, and organizations needing to demonstrate clear marketing ROI. The platform scales from small marketing teams to enterprise organizations without proportional increases in system complexity. Outcome: Marketing Hub enables marketers to save valuable time, provide personalized experiences that attract and convert the right customers at scale, and keep data at the center of everything they do– all while scaling their company, not complexity.

**Average Rating:** 4.4/5.0

**Total Reviews:** 14,237

#### How Do G2 Users Rate HubSpot Marketing Hub?

- **Personalization:** 9.0/10 (Category avg: 8.8/10)
- **Natural Language Understanding (NLU):** 8.0/10 (Category avg: 8.8/10)
- **Route To Human:** 8.9/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.2/10)

#### Who Is the Company Behind HubSpot Marketing Hub?

- **Seller:** [HubSpot](https://www.g2.com/sellers/hubspot)
- **Company Website:** hubspot.com
- **Year Founded:** 2006
- **HQ Location:** Cambridge, Massachusetts, United States
- **Twitter:** @HubSpot  
784,270 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e7728cdccf3cd40d382e6159b493e5f6534eb2bfad47dc424c39639ed9e0ebf3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F68529%2F&secure%5Burl_type%5D=linkedin_company_website)  
12,158 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Marketing Coordinator
- **Top Industries:** Computer Software, Marketing and Advertising
- **Company Size:** 52% Small, 41% Medium

#### What Do G2 Reviewers Say About HubSpot Marketing Hub?

_AI-generated summary from verified user reviews_

##### Pros

- Users commend the **ease of use** of HubSpot Marketing Hub, which simplifies managing all marketing activities in one platform.
- Users value the **automation tools** in HubSpot Marketing Hub, significantly boosting productivity and simplifying email marketing processes.
- Users love the **beginner-friendly yet powerful features** of HubSpot Marketing Hub, simplifying marketing and automation processes.
- Users love the **powerful automation features** of HubSpot Marketing Hub, enabling efficient lead nurturing and campaign management.
- Users appreciate the **seamless integrations** of HubSpot Marketing Hub, enhancing collaboration between marketing and sales efforts.

##### Cons

- Users find the **learning curve steep** for HubSpot Marketing Hub, requiring time and training to master its features.
- Users find HubSpot Marketing Hub's **limited features** frustrating, lacking essential tools and ease of use compared to competitors.
- Users find HubSpot Marketing Hub to be **expensive** as costs rise significantly with increasing features and contacts.
- Users find the **missing features** in HubSpot Marketing Hub limit flexibility and increase costs as their needs grow.
- Users find HubSpot Marketing Hub's **high pricing** challenging, especially for smaller teams needing advanced features.

#### What Are Recent G2 Reviews of HubSpot Marketing Hub?

**["Powerful GraphQL & UI Extensions That Streamline Complex Workflows"](https://www.g2.com/survey_responses/hubspot-marketing-hub-review-13175350)**

**Rating:** 4.0/5.0 stars

_— Alex F._

[Read full review](https://www.g2.com/survey_responses/hubspot-marketing-hub-review-13175350)

**["Centralized Excellence for CRM Management"](https://www.g2.com/survey_responses/hubspot-marketing-hub-review-7359266)**

**Rating:** 5.0/5.0 stars

_— Brenda T._

[Read full review](https://www.g2.com/survey_responses/hubspot-marketing-hub-review-7359266)

#### What Are G2 Users Discussing About HubSpot Marketing Hub?

- [What are your tips for using HubSpot Marketing Hub effectively?](https://www.g2.com/discussions/what-are-your-tips-for-using-hubspot-marketing-hub-effectively) - 3 comments
- [Is HubSpot Marketing Hub worth it?](https://www.g2.com/discussions/is-hubspot-marketing-hub-worth-it) - 7 comments, 3 upvotes
- [How does HubSpot Marketing Hub integrate with other tools to create a cohesive digital marketing strategy?](https://www.g2.com/discussions/how-does-hubspot-marketing-hub-integrate-with-other-tools-to-create-a-cohesive-digital-marketing-strategy) - 2 comments, 2 upvotes
- [What is HubSpot Marketing Hub used for?](https://www.g2.com/discussions/what-is-hubspot-marketing-hub-used-for) - 2 comments, 2 upvotes
- [What is HubSpot software?](https://www.g2.com/discussions/what-is-hubspot-software) - 2 comments

### [ServiceNow AI Agents](https://www.g2.com/pt/products/servicenow-ai-agents/reviews)

Os Agentes de IA do ServiceNow agem de forma autônoma para realizar o trabalho em TI, RH, atendimento ao cliente, desenvolvimento de aplicativos e em todos os cantos do seu negócio. Eles resolvem problemas de forma proativa, impulsionam a produtividade exponencial e lidam com tudo, desde tarefas rotineiras até processos complexos e de múltiplas etapas. Construídos em uma plataforma unificada e aberta que combina IA, dados, fluxos de trabalho e segurança, os Agentes de IA do ServiceNow têm acesso em tempo real aos dados empresariais de mais de 450 sistemas. Baseados no contexto, regras e conhecimento do seu negócio, eles não apenas recomendam os próximos passos. Eles executam o trabalho em qualquer sistema da sua empresa, regidos pelas suas políticas em cada etapa. Escolha entre agentes prontos para uso ou crie agentes personalizados com o AI Agent Studio usando linguagem natural. Defina limites, automatize fluxos de trabalho e implemente IA com governança e segurança incorporadas desde o primeiro dia. O AI Agent Orchestrator coordena equipes de agentes especializados para lidar com fluxos de trabalho complexos e de múltiplas etapas que soluções de agente único não conseguem gerenciar. Por mais de 20 anos, o ServiceNow tem impulsionado o trabalho para as principais empresas do mundo. 85% das empresas da Fortune 500 confiam no ServiceNow, impulsionando 80 bilhões de fluxos de trabalho anualmente e mais de 100.000 casos de uso de IA. Coloque a IA para trabalhar para o seu pessoal com o ServiceNow.

**Average Rating:** 4.3/5.0

**Total Reviews:** 446

#### How Do G2 Users Rate ServiceNow AI Agents?

- **Personalização:** 8.5/10 (Category avg: 8.8/10)
- **Compreensão de linguagem natural (NLU):** 8.3/10 (Category avg: 8.8/10)
- **Rota para o Ser Humano:** 8.5/10 (Category avg: 8.8/10)
- **the product tem sido um bom parceiro comercial?:** 8.2/10 (Category avg: 9.2/10)

#### Who Is the Company Behind ServiceNow AI Agents?

- **Vendedor:** [ServiceNow](https://www.g2.com/pt/sellers/servicenow)
- **Website da Empresa:** www.servicenow.com
- **Ano de Fundação:** 2004
- **Localização da Sede:** Santa Clara, CA
- **Twitter:** @servicenow  
55,548 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f146dd2da6255ae21db2f89043b268912043fe250660dfee40ba3c0574bb1ba&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F29352%2F&secure%5Burl_type%5D=linkedin_company_website)  
35,081 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Engenheiro de Software
- **Top Industries:** Tecnologia da Informação e Serviços, Software de Computador
- **Company Size:** 34% Large, 17% Medium

#### What Do G2 Reviewers Say About ServiceNow AI Agents?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários apreciam a **eficiência** dos Agentes de IA do ServiceNow, beneficiando-se da fácil configuração e da poderosa automação de fluxo de trabalho.
- Os usuários apreciam a **facilidade de uso** dos Agentes de IA do ServiceNow, permitindo a automação eficiente de tarefas e a integração perfeita de fluxos de trabalho.
- Os usuários valorizam a **automação de tarefas repetitivas** com os Agentes de IA do ServiceNow, aumentando a eficiência e reduzindo erros manuais.
- Os usuários apreciam as **integrações fáceis** dos Agentes de IA do ServiceNow, melhorando os fluxos de trabalho e aumentando a eficiência das equipes de suporte.
- Os usuários consideram os Agentes de IA do ServiceNow **altamente eficazes para automatizar fluxos de trabalho** , melhorando a velocidade e a precisão na resolução de problemas e comunicação.

##### Cons

- Os usuários acham que a **imprecisão** dos Agentes de IA do ServiceNow leva à confusão e reduz a confiança em sua eficácia.
- Os usuários expressam frustração com a **pobre compreensão** dos Agentes de IA do ServiceNow, levando a respostas genéricas e confusão.
- Os usuários acham a **configuração complexa** dos Agentes de IA do ServiceNow demorada e desafiadora para uma aplicação eficaz no mundo real.
- Os usuários acham a **resposta limitada** dos Agentes de IA do ServiceNow frustrante, pois eles têm dificuldade com perguntas complexas e personalização.
- Os usuários acham o **processo de configuração e personalização complexo** , exigindo aprendizado significativo e conhecimento prévio para navegar de forma eficaz.

#### What Are Recent G2 Reviews of ServiceNow AI Agents?

**["Os Agentes de IA do ServiceNow parecem um membro perfeito da equipe"](https://www.g2.com/pt/survey_responses/servicenow-ai-agents-review-13179278)**

**Rating:** 4.0/5.0 stars

_— Bart K._

[Read full review](https://www.g2.com/pt/survey_responses/servicenow-ai-agents-review-13179278)

**["Agentes de IA nativos que finalmente operam em dados de plataforma governada"](https://www.g2.com/pt/survey_responses/servicenow-ai-agents-review-12776657)**

**Rating:** 5.0/5.0 stars

_— rajesh s._

[Read full review](https://www.g2.com/pt/survey_responses/servicenow-ai-agents-review-12776657)

### [Zapier](https://www.g2.com/products/zapier/reviews)

Zapier is the #1 workflow automation platform for businesses that want to grow faster by maximizing the efficiency of their teams, tools, and processes without relying on development teams. With our new visual editor, free Filter and Formatter tasks for more control, and reduced task-based pricing, you're going love automating with Zapier. It's free to sign up — no credit card required — and creating your first workflow, what we call a "Zap," is just a few clicks away. Since 2011, over 2 million business have turned to Zapier for their automation needs, including: lead management, sales pipeline, marketing campaigns, customer support, data management, project management, and tickets and incidents.

**Average Rating:** 4.5/5.0

**Total Reviews:** 2,062

#### How Do G2 Users Rate Zapier?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Zapier?

- **Seller:** [Zapier](https://www.g2.com/sellers/zapier)
- **Company Website:** zapier.com
- **Year Founded:** 2011
- **HQ Location:** San Francisco, CA
- **Twitter:** @zapier  
95,859 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9ed4b88b7d3087b088b560447ab5e4d5dd8645ced77266f1a5419671ca92102c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzapier&secure%5Burl_type%5D=linkedin_company_website)  
1,473 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 70% Small, 24% Medium

#### What Do G2 Reviewers Say About Zapier?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Zapier, effortlessly automating tasks with seamless integrations and a user-friendly interface.
- Users appreciate the **seamless automation** offered by Zapier, effortlessly connecting tools and saving significant time on tasks.
- Users love the **wide range of integrations** in Zapier, enhancing automation and improving productivity across various tools.
- Users value the **easy integrations** of Zapier, enabling seamless automation across essential platforms like Google Workspace.
- Users value the **wide range of integrations** in Zapier, enhancing task automation across various platforms effortlessly.

##### Cons

- Users find Zapier to be **expensive** for the features it offers, especially when scaling usage over time.
- Users find that Zapier has **pricing issues** as costs surge with advanced workflows, limiting access to essential features.
- Users find the **setup complexity** of Zapier challenging, especially in error diagnosis and testing limitations.
- Users experience a **steep learning curve** , particularly those without a coding background, making efficient usage challenging.
- Users find Zapier's **limited features** in the free plan restrictive for growing workflows and advanced automations.

#### What Are Recent G2 Reviews of Zapier?

**["Zapier has changed a lot recently!"](https://www.g2.com/survey_responses/zapier-review-12997643)**

**Rating:** 4.5/5.0 stars

_— Yauhen D._

[Read full review](https://www.g2.com/survey_responses/zapier-review-12997643)

**["Easy to Use with a Huge Range of Integrations"](https://www.g2.com/survey_responses/zapier-review-12938138)**

**Rating:** 4.0/5.0 stars

_— Richard D._

[Read full review](https://www.g2.com/survey_responses/zapier-review-12938138)

#### What Are G2 Users Discussing About Zapier?

- [What is Zapier used for?](https://www.g2.com/discussions/what-is-zapier-used-for) - 3 comments
- [Is Zapier an app?](https://www.g2.com/discussions/is-zapier-an-app) - 4 comments
- [What does Zapier cost?](https://www.g2.com/discussions/what-does-zapier-cost) - 2 comments
- [How good is Zapier?](https://www.g2.com/discussions/how-good-is-zapier) - 2 comments
- [What can Zapier do?](https://www.g2.com/discussions/what-can-zapier-do) - 2 comments, 2 upvotes

### [Glia](https://www.g2.com/products/glia/reviews)

Glia is the No. 1 platform for intelligent banking interactions, providing an AI workforce purpose-built for the banking industry — and the only one with a zero-hallucination and prompt injection guarantee for customer and member AI. Trusted by over 700 financial institutions, Glia’s ChannelLess® architecture eliminates the friction of traditional support by unifying voice, digital and AI into a single efficient foundation. With 1,000+ pre-built banking goals and seamless human-to-AI handoffs, we help institutions slash operational costs and abandonment rates while accelerating growth in loans and deposits. Our mission is to help build thriving communities, ensuring that every banking interaction — AI or human — builds lasting trust and measurable value. Learn more at glia.com.

**Average Rating:** 4.8/5.0

**Total Reviews:** 86

#### How Do G2 Users Rate Glia?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Glia?

- **Seller:** [Glia](https://www.g2.com/sellers/glia)
- **Company Website:** www.glia.com
- **Year Founded:** 2012
- **HQ Location:** New York, New York
- **Twitter:** @GliaInc  
1,471 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c40dd69f0034842e0426fc1e970021f5662ed97302bcd912d3d928168852805&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2687116%2F&secure%5Burl_type%5D=linkedin_company_website)  
468 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Banking, Financial Services
- **Company Size:** 67% Medium, 17% Small

#### What Do G2 Reviewers Say About Glia?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **responsive customer support** from Glia, enhancing their experience and smooth operations.
- Users value the **exceptional customer support** of Glia, making implementation and usage seamless and efficient.
- Users praise the **ease of use** of Glia, enabling seamless implementation and effective customer support for enhanced experiences.
- Users value Glia's **efficiency** in streamlining service processes, allowing for quicker resolutions and improved member satisfaction.
- Users rave about Glia's **exceptional support and feature richness** , enhancing the overall member experience seamlessly.

##### Cons

- Users express a desire for **missing features** like better insights and detailed reporting in Glia's virtual assistant.
- Users face **integration issues** with Glia, struggling to incorporate it smoothly with existing systems and software.
- Users express frustration over the **limited feature of media type selection** that complicates using Glia effectively.
- Users experience **poor customer support** , often facing generic responses that don't adequately address their inquiries or issues.
- Users feel that **reporting could be improved** with better scheduling and data integrity to enhance functionality.

#### What Are Recent G2 Reviews of Glia?

**["Seamless Channel Switching, Unmatched Support"](https://www.g2.com/survey_responses/glia-review-11801729)**

**Rating:** 5.0/5.0 stars

_— Silvio E._

[Read full review](https://www.g2.com/survey_responses/glia-review-11801729)

**["Seamless Setup, Enhances Workflow Significantly"](https://www.g2.com/survey_responses/glia-review-11814799)**

**Rating:** 5.0/5.0 stars

_— Kimberly B._

[Read full review](https://www.g2.com/survey_responses/glia-review-11814799)

#### What Are G2 Users Discussing About Glia?

- [What is Glia used for?](https://www.g2.com/discussions/what-is-glia-used-for) - 1 comment

### [Fin](https://www.g2.com/products/fin/reviews)

Fin is a single Customer Agent that can take on different roles, depending on what the conversation needs. Fin can handle sales, service, and more - all as part of one continuous experience for the customer. Key benefits of Fin AI Agent: - Automates complex tasks such as refunds, transaction disputes, and technical troubleshooting. - Easy to configure with a no-code experience that anyone on your team can manage. - Works with any helpdesk, including Salesforce, HubSpot, and Freshdesk – no migration required. - Affordable at scale with pricing starting at just $0.99 per outcome. - Provides complete visibility and control through tools to analyze, train, test, and deploy Fin across all channels. - Engages buyers as they explore your site, providing instant, relevant answers when intent is highest. - Moves prospects closer to a decision, answering questions about pricing and features, addressing objections, and matching solutions to their needs. - Closes opportunities by guiding qualified buyers to the right next step – booking meetings, starting trials, or handing off to sales with full context. How it works: Fin combines generative AI with deterministic rules to act just like your best human agents. You can give Fin detailed, step-by-step instructions, and it will follow them with speed and reliability – reducing time to resolution and improving customer satisfaction. Under the hood, Fin is powered by Fin APEX 1.0, the highest-performing, fastest model for customer service. Every layer is optimized for accuracy, speed, and reliability, so Fin can handle high volumes and complex queries with confidence. Proof of performance: - Fin resolves 67% of customer queries on average, with rates as high as 93% for some teams. - Trusted by 6,000+ customer service teams, including the world’s leading AI companies like Anthropic. - In independent tests, Fin consistently outperformed competitors, delivering higher resolution rates than Forethought, Decagon, and others. Ranked #1 AI Agent on G2, with the highest number of reviews.

**Average Rating:** 4.5/5.0

**Total Reviews:** 3,732

#### How Do G2 Users Rate Fin?

- **Personalization:** 9.1/10 (Category avg: 8.8/10)
- **Natural Language Understanding (NLU):** 9.0/10 (Category avg: 8.8/10)
- **Route To Human:** 9.1/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Fin?

- **Seller:** [Intercom, Inc.](https://www.g2.com/sellers/intercom-inc)
- **Company Website:** www.intercom.com
- **Year Founded:** 2011
- **HQ Location:** San Francisco, CA
- **Twitter:** @fin\_ai  
45,225 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c4ccbb923eea5ff058661d3cb8551a19d9d748d77ac398b352ccf53e3c08ea3f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffin%2F&secure%5Burl_type%5D=linkedin_company_website)  
953 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Customer Success Manager, CEO
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 56% Small, 37% Medium

#### What Do G2 Reviewers Say About Fin?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate Fin's **quick and accurate responses** , significantly reducing support workload and enhancing query resolution.
- Users find Fin's **ease of use** exceptional, with intuitive navigation and helpful features simplifying the overall experience.
- Users value the **ease of use** of Fin, enjoying streamlined onboarding and effective conversation tracking features.
- Users value the **efficiency** of Fin, appreciating its easy integration and intuitive interface for seamless operations.
- Users appreciate the **automation features** of Fin, enhancing efficiency and client management without overwhelming support teams.

##### Cons

- Users find the lack of **missing features** in Fin limits usability and complicates user experience significantly.
- Users find Fin's **lack of nuance and outdated information** frustrating, often leading to verification with human support.
- Users find the **limited features** of Fin restrict their ability to fully leverage its capabilities and control.
- Users experience a **steep learning curve** with Fin, finding its setup and functionality demanding and complex.
- Users express concerns over Fin's **high pricing** , with many features requiring additional payment, leading to unexpected bills.

#### What Are Recent G2 Reviews of Fin?

**["Helpful AI Support That Saves Our Team Time"](https://www.g2.com/survey_responses/fin-review-13188941)**

**Rating:** 5.0/5.0 stars

_— Ardon G._

[Read full review](https://www.g2.com/survey_responses/fin-review-13188941)

**["Fast, Accurate AI Support That Streamlines Help Desk Workflows"](https://www.g2.com/survey_responses/fin-review-13196970)**

**Rating:** 4.5/5.0 stars

_— Muhammed A._

[Read full review](https://www.g2.com/survey_responses/fin-review-13196970)

#### What Are G2 Users Discussing About Fin?

- [How is Intercom reshaping the landscape of customer communication and engagement?](https://www.g2.com/discussions/how-is-intercom-reshaping-the-landscape-of-customer-communication-and-engagement) - 1 comment
- [What is Intercom used for?](https://www.g2.com/discussions/what-is-intercom-used-for) - 3 comments
- [Does intercom have live chat?](https://www.g2.com/discussions/does-intercom-have-live-chat) - 2 comments
- [What is intercom app used for?](https://www.g2.com/discussions/what-is-intercom-app-used-for) - 1 comment
- [How does Intercom chat work?](https://www.g2.com/discussions/how-does-intercom-chat-work) - 1 comment

### [Rippling](https://www.g2.com/products/rippling/reviews)

Rippling is the AI platform that connects HR, IT, and Finance — giving Rippling AI everything it needs to help run your company. Because employee data, permissions, and approvals all live in one place, Rippling AI has a complete view of your business and can take action quickly and safely, across the entire employee lifecycle, from hiring to benefits administration to access management. Automate business tasks, ensure compliance, and streamline approvals with workflows that understand your organization. Enjoy timely payroll, real-time financial visibility, and dynamic spend policies that adjust as your business changes. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Because Rippling AI works from a single source of truth instead of disconnected systems, your business can save time, reduce costs, and enhance efficiency — with the trust and safety that comes from unified data and permissions. Experience the power of AI-driven, unified management with Rippling today.

**Average Rating:** 4.8/5.0

**Total Reviews:** 11,616

#### How Do G2 Users Rate Rippling?

- **Personalization:** 10.0/10 (Category avg: 8.8/10)
- **Natural Language Understanding (NLU):** 10.0/10 (Category avg: 8.8/10)
- **Route To Human:** 10.0/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10)

#### Who Is the Company Behind Rippling?

- **Seller:** [Rippling](https://www.g2.com/sellers/rippling)
- **Company Website:** www.rippling.com
- **Year Founded:** 2016
- **HQ Location:** San Francisco, CA
- **Twitter:** @Rippling  
12,402 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b6d112b753319aa9458bfca2094808dab9c6c0f3f379a165ec2f0cd150d38d1e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F17988315%2F&secure%5Burl_type%5D=linkedin_company_website)  
7,523 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Software Engineer, Account Executive
- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 54% Medium, 29% Small

#### What Do G2 Reviewers Say About Rippling?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **ease of use** of Rippling, enjoying seamless access to multiple tools with one login.
- Users appreciate the **intuitive user interface** of Rippling, making navigation and feature access simple and efficient.
- Users appreciate the **ease of navigation** with Rippling, enjoying its streamlined and efficient access to essential features.
- Users appreciate the **user-friendly interface** of Rippling, enhancing navigation and accessibility for all features.
- Users appreciate the **easy access** to Clock in/out and payslips, enjoying a streamlined and efficient experience.

##### Cons

- Users find **missing features** in reporting and app consistency, leading to frustration and inefficiency in their workflows.
- Users find Rippling **not user-friendly** , experiencing slow load times, complicated reporting, and an outdated design.
- Users find the **steep learning curve** of Rippling challenging, especially due to its many powerful features.
- Users find Rippling's **limited features** create an outdated design and cluttered interfaces, hindering usability and aesthetic appeal.
- Users express the need for improvements in **notification functionality and overall system performance** , citing confusion and slow load times.

#### What Are Recent G2 Reviews of Rippling?

**["All in one Solution"](https://www.g2.com/survey_responses/rippling-review-12261055)**

**Rating:** 5.0/5.0 stars

_— Rocio C._

[Read full review](https://www.g2.com/survey_responses/rippling-review-12261055)

**["Rippling Streamlines HR with Intuitive, Time-Saving Automation"](https://www.g2.com/survey_responses/rippling-review-12746017)**

**Rating:** 5.0/5.0 stars

_— Tina S._

[Read full review](https://www.g2.com/survey_responses/rippling-review-12746017)

#### What Are G2 Users Discussing About Rippling?

- [How is Rippling innovating in the field of HR and IT management for businesses?](https://www.g2.com/discussions/how-is-rippling-innovating-in-the-field-of-hr-and-it-management-for-businesses) - 6 comments, 7 upvotes
- [What is Rippling used for?](https://www.g2.com/discussions/what-is-rippling-used-for) - 6 comments, 3 upvotes

### [SalesCaptain](https://www.g2.com/products/salescaptain-inc-salescaptain/reviews)

SalesCaptain is an all-in-one communication platform with a chat based AI agent builder, designed for modern businesses. It unifies phone calls, texting, webchat, and social media messaging into a single collaborative inbox. With SalesCaptain, you can easily create AI-powered phone and text agents to handle calls, answer queries, route leads, filter spam, and automate tasks — all without any technical expertise. SalesCaptain also includes a suite of built-in business apps for managing reviews, appointments, lead stages, team leaderboards, and more — giving you everything you need to streamline customer engagement and team performance in one platform. Build drag-and-drop automations, connect with 50+ popular platforms like HubSpot, Booker, Clio, and ServiceFusion, or go deeper with API, webhooks, and Zapier support. Whether you're a startup or a multi-location enterprise, SalesCaptain helps you scale communication and customer engagement with ease.

**Average Rating:** 4.3/5.0

**Total Reviews:** 231

#### How Do G2 Users Rate SalesCaptain?

- **Personalization:** 7.5/10 (Category avg: 8.8/10)
- **Natural Language Understanding (NLU):** 6.7/10 (Category avg: 8.8/10)
- **Route To Human:** 6.7/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.2/10)

#### Who Is the Company Behind SalesCaptain?

- **Seller:** [SalesCaptain](https://www.g2.com/sellers/salescaptain-0ad71d1f-2581-417b-b396-fc2e2582d6e6)
- **Year Founded:** 2020
- **HQ Location:** New York, US
- **Twitter:** @SalesCaptainInc  
157 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e5bf3e8f34d26d945a18a2e220f628264bfbc16700ef77e9ab831262c26e12b6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsalescaptainhq&secure%5Burl_type%5D=linkedin_company_website)  
25 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Marketing Manager, Operations Manager
- **Top Industries:** Marketing and Advertising, Retail
- **Company Size:** 70% Small, 28% Medium

#### What Do G2 Reviewers Say About SalesCaptain?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **automation features** of SalesCaptain, enhancing workflow and maintaining customer engagement effortlessly.
- Users value the **clear and consistent communication** from SalesCaptain, enhancing client experience and organization significantly.
- Users appreciate the **ease of use** of SalesCaptain, streamlining client communication and enhancing organization and efficiency.
- Users appreciate SalesCaptain for its **immediate response capability** , ensuring no leads go cold during busy times.
- Users appreciate the **clear and consistent communication** from SalesCaptain, enhancing client experience and building trust.

##### Cons

- Users note a **steep learning curve** for initial setup, making customization and advanced features challenging at first.
- Users find the **time-consuming onboarding** process frustrating, particularly for larger teams and new users of SalesCaptain.
- Users desire **more sophisticated reporting** in SalesCaptain to better analyze key performance metrics and gain insights.
- Users express frustration over **limited customization** , wishing for more flexibility in dashboards and reporting options.
- Users note a **steep learning curve** for initial setup and advanced configuration, requiring time to adjust to features.

#### What Are Recent G2 Reviews of SalesCaptain?

**["Fantastic all in one communication tool"](https://www.g2.com/survey_responses/salescaptain-review-13182010)**

**Rating:** 4.5/5.0 stars

_— Ashlyn W._

[Read full review](https://www.g2.com/survey_responses/salescaptain-review-13182010)

**["Reducing Sales Complexity with a Centralized Platform"](https://www.g2.com/survey_responses/salescaptain-review-13174134)**

**Rating:** 4.5/5.0 stars

_— Brooks G._

[Read full review](https://www.g2.com/survey_responses/salescaptain-review-13174134)

### [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews)

monday.com is the AI Work Platform where people and agents operate as one team - with shared cross-department context, enterprise-grade trust, and an easy-to-use interface built for adoption at scale. With monday.com, agents work alongside teams in the same boards, workflows, and goals they already use every day, creating a new kind of teamwork where people and agents move work forward together. Beyond agents, monday.com gives every team more ways to turn AI into real business impact. With monday vibe, teams can build custom work apps for their specific needs, and with monday sidekick, every user gets a personal AI assistant to help solve business challenges, move faster, and get more done. monday.com gives organizations the visibility, permissions, human oversight, and compliance standards they need to deploy AI with confidence. AI doesn’t operate in a black box - it operates within the same trusted guardrails teams already rely on. Because monday.com is already used across departments, agents can access the broader context of how work connects across marketing, sales, product, IT, HR, operations, and more. That means smarter decisions, faster execution, and fewer silos - all in one place. Today, over 250,000 customers and more than 60% of Fortune 500 companies trust monday.com with how they run their business.

**Average Rating:** 4.7/5.0

**Total Reviews:** 16,586

#### How Do G2 Users Rate monday AI Work Platform?

- **Personalization:** 9.7/10 (Category avg: 8.8/10)
- **Natural Language Understanding (NLU):** 10.0/10 (Category avg: 8.8/10)
- **Route To Human:** 10.0/10 (Category avg: 8.8/10)
- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.2/10)

#### Who Is the Company Behind monday AI Work Platform?

- **Seller:** [monday.com](https://www.g2.com/sellers/monday-com-d88207e4-9e92-412d-903b-61cd13ca592b)
- **Company Website:** monday.com
- **Year Founded:** 2012
- **HQ Location:** Tel Aviv
- **Twitter:** @mondaydotcom  
40,761 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=efcc1bc784d43448424f5b18a6e2f5d5488a066e911204b167572629a6d9b361&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmondaydotcom&secure%5Burl_type%5D=linkedin_company_website)  
3,837 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Project Manager, CEO
- **Top Industries:** Marketing and Advertising, Information Technology and Services
- **Company Size:** 61% Small, 30% Medium

#### What Do G2 Reviewers Say About monday AI Work Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Users find monday AI Work Platform to be **easy to use** , enhancing organization and streamlining project management effectively.
- Users highlight the **effective cross-functional collaboration** in monday AI Work Platform, enhancing project management and team communication.
- Users love the **efficiency of clean workflows and automations** for managing complex projects seamlessly in monday AI Work Platform.
- Users value how monday AI Work Platform enhances **organization** and keeps teams coordinated with easy access to information.
- Users value the **clean workflows and automation** provided by monday AI Work Platform for efficient task management.

##### Cons

- Users note the **missing messaging features** and challenging upgrade requirements, limiting their overall experience with monday AI.
- Users find a **steep learning curve** due to implementation challenges and slow performance with large datasets.
- Users find the **limited features** of monday AI Work Platform insufficient for comprehensive reporting and essential functionalities.
- Users find the **interface not intuitive** , facing challenges with complex workflows and basic functionalities.
- Users find the **limited customization** options frustrating, hindering efficiency and collaboration across teams.

#### What Are Recent G2 Reviews of monday AI Work Platform?

**["An Invaluable Tool for Work"](https://www.g2.com/survey_responses/monday-ai-work-platform-review-13207930)**

**Rating:** 4.0/5.0 stars

_— Nat S._

[Read full review](https://www.g2.com/survey_responses/monday-ai-work-platform-review-13207930)

**["Flexible, Reliable Workflows That Replace Spreadsheets and Boost Collaboration"](https://www.g2.com/survey_responses/monday-ai-work-platform-review-13208391)**

**Rating:** 5.0/5.0 stars

_— Ashley B._

[Read full review](https://www.g2.com/survey_responses/monday-ai-work-platform-review-13208391)

#### What Are G2 Users Discussing About monday AI Work Platform?

- [How do I utilize monday dev's development features for building custom workflow apps?](https://www.g2.com/discussions/how-do-i-utilize-monday-dev-s-development-features-for-building-custom-workflow-apps)
- [What sets monday.com apart from other project management tools in terms of user experience and customization?](https://www.g2.com/discussions/what-sets-monday-com-apart-from-other-project-management-tools-in-terms-of-user-experience-and-customization) - 3 upvotes
- [What is monday marketer used for?](https://www.g2.com/discussions/what-is-monday-marketer-used-for)
- [Is Monday com any good?](https://www.g2.com/discussions/is-monday-com-any-good) - 10 upvotes
- [Does Monday com have a chat feature?](https://www.g2.com/discussions/does-monday-com-have-a-chat-feature) - 5 upvotes

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